★★★★★ 5/5
GoogleMatt and Luke were excellent in securing interest and subsequent viewings with prospective buyers and providing swift and concise feedback. Following the sale of our property Amy was exceptional at liaising with all parties to expedite the process. I would recommend Fenn Wright thoroughly, the team are friendly, professional and efficient.PositiveResponsiveness, Professionalism
Ciara · 22 June 2021 · Fenn Wright Witham
Agent replied · 21 June 2024
Hi Ciara, thank you for your fantastic review which has been passed on to Matt, Luke, Amy and the team. Thank you, Caroline
★★★★★ 5/5
GoogleMe and my partner bought our first home through Fenn Wright Witham. We have always been very impressed with their service. Especially Amy, she went above and beyond to help us through what hasn't been the easiest purchase. She was always there to assist us and answer any query's we had. Would definitely recommend.PositiveProfessionalism
Kirsty · 22 June 2021 · Fenn Wright Witham
Agent replied · 21 June 2024
Hi Kirsty, thank you for great feedback which has been passed to Amy and the team. Thank you, Caroline
★★★★★ 5/5
GoogleReally thanks for their professional team’s help to help my family to find a new home in Chelmsford. They are efficient and friendly and fast response. Many thanks againPositiveResponsiveness, Professionalism
Moe · 18 June 2021 · Fenn Wright Chelmsford
Agent replied · 17 June 2024
Hi Moe, thank you for your great feedback which has been passed on to the team - I hope you and your family are very happy in your new home. Thanks, Caroline
★★★★★ 5/5
GoogleScott Cracknell and the team at Fenn Wright Chelmsford helped us sell the family home with the minimum of fuss and made the whole process easy and understandablePositiveResponsiveness, Quality, Professionalism, Value
Clive · 18 June 2021 · Fenn Wright Chelmsford
Agent replied · 17 June 2024
Hi Clive, thank you for your great review which has been passed on to Scott and the team. Thank you, Caroline
★★★★★ 5/5
GoogleScott and his team did a great job of helping us sell our family home in Chelmsford during this trying Covid lockdown period. We would like to say a special thank you to Olly for being friendly and professional as well as being really helpful throughout the entire process. I would definitely recommend Scott and his team.PositiveResponsiveness, Quality, Professionalism
Diana · 18 June 2021 · Fenn Wright Chelmsford
Agent replied · 17 June 2024
Hi Diana, thank you for your fantastic feedback which has been passed on to Scott, Olly and the team. Thank you, Caroline
★★★★★ 5/5
GoogleMy partner and I met Nathaniel today for a new rental property whilst relocating. From the morning of the viewing where we received a courtesy call to confirm the appointment and location, to when we left the property, Nathaniel was nothing short of professional, knowledgable and polite. Any questions we asked, Nathaniel knew the answer. Also during Covid times, all the correct procedures were followed. It was also great to have a laugh with someone during these uncertain times - He definitely put us at ease! Thank you for your patience and showing us around our (hopefully!) new home!PositiveProfessionalism
Victoria · 18 June 2021 · Fenn Wright Chelmsford
Agent replied · 17 June 2024
Hi Victoria, thank you very much for your fantastic feedback which has been passed on to Nathaniel and the team - and good luck with your new home! Thank you, Caroline
★★★★★ 4/5
GoogleVery positive experience using Fenn Wright to purchase our first home. Straightforward, professional and fairly quick. Pleasant company to deal with. Would consider using them if/when we decide to move in the future for both selling & purchasing.
G · 18 June 2021 · Fenn Wright Chelmsford
Agent replied · 17 June 2024
Hello, thank you for your great feedback, thanks Caroline
★★★★★ 5/5
GoogleThis is not our first time of dealing with Fenn Wright over the years for both purchase and sale and have found service, pricing and customer service very very good.
However it was the relationship that we built with Aston that we knew we would get the service we need. he was at a competitors agency when we met him but quickly became affiliated with him and the way he conducted his sale and client relationship, which of course to the advantage of Fenn Wright was when he moved, we obviously followed and put our last house on market with him which he sold (in pandemic) within 3 days!!! That has a lot do to with the negotiator and how he manages the sale all the way through to completion.
Never has he "sold and forgot" ..... highly recommend Fenn Wright but also Aston if you are needing an agent in Chelmsford and surrounding areasPositiveResponsiveness, Quality, Professionalism, Value
Ben · 18 June 2021 · Fenn Wright Chelmsford
Agent replied · 17 June 2024
Hi Ben, thank you for your fantastic feedback and review which has been passed on to Aston and the team. Thank you, Caroline
★★★★★ 5/5
GoogleCould not speak highly enough of Scott and the team and would highly recommend using Fenn Wright to anyone looking to sell their home. We had a particularly difficult sale due to well documented issues around flats and external cladding. I can genuinely say that Scott went above and far beyond in order to help get our sale over the line. He was always on hand to answer our questions and provide updates. Our lives were on hold and without the knowledge and expertise of Scott helping to co-ordinate between all parties I am confident we would not have been able to sell.
We had previously been marketing with another agent and the difference when we moved to Fenn Wright was completely night and day. The quality of the marketing brochure was far superior. We had a dedicated point of contact at all times, and response times to our (many!) queries were fantastic.
Jordan and Rachel - ChelmsfordPositiveResponsiveness, Quality, Professionalism, Value
Jordan · 18 June 2021 · Fenn Wright Chelmsford
Agent replied · 17 June 2024
Hi Jordan, thank you for your great review which has been passed on to Scott and the team. Thank you, Caroline
★★★★★ 5/5
GoogleI have just moved into a property through Fenn Wright. The communication, organisation and moving in process was straight forward and easy. I'd like to give Marie Kate a special mention who was very friendly and helpful throughout.PositiveResponsiveness, Professionalism
The · 16 June 2021 · Fenn Wright Colchester
Agent replied · 15 June 2024
Hello, thank you for your excellent feedback which has been passed to Maire Kate and the team. Thank you, Caroline
★★★★★ 1/5
GoogleRating only, no written review.
Christopher · 14 June 2021 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Christopher, sorry to see your rating, I would be happy to discuss this matter with you further if you would like to get in touch - Chris Jessup, Partner, cj@fennwright.co.uk
★★★★★ 5/5
GoogleRating only, no written review.
Dave · 14 June 2021 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Thank you Dave
★★★★★ 4/5
GoogleRating only, no written review.
Gary · 14 June 2021 · Fenn Wright Sudbury
★★★★★ 5/5
GoogleVery helpful company
Kevin · 14 June 2021 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Hi Kevin, thank you for your fab review. Thank you, Caroline
★★★★★ 5/5
GoogleGood agents very helpful
K · 14 June 2021 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Thank you, Caroline
★★★★★ 5/5
GoogleSuper Friendly and Knowledgeable. They Helped us in our house search. Easy to get in contact and a quick response rate. Faultless
Aaron · 14 June 2021 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Thank you Aaron
★★★★★ 1/5
GoogleAfter being told that all parties were in line and ready to go we were looking forward to moving to our dream property, as we believed the chain to be in place.
Four and a half months later and subsequently finding that, far from being ready to go; solicitors had not been appointed and mortgages had not been approved; the dream had slowly turned into a nightmare.
No sale, no purchase, no chain, no move and no faith in Fenn Wright.
The tired cliche of “promising a lot, but delivering little” seems fitting for this agency.
If you are considering using Fenn Wright; my advice would be: think very carefully.
There are plenty of other agencies in the area.
Mick · 14 June 2021 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Hi Mick, I am sorry to read your comments and would welcome the opportunity to discuss this in detail if you would like to contact Alan Williams, Managing Partner via email - acw@fennwright.co.uk. Thank you
★★★★★ 5/5
GoogleWe can’t fault the service provided by Fenn Wright. Both Neil and Tracy went above and beyond to support us in the sale of our house and assisting us to find a new property. There were a number of unexpected events in the chain as we got close to exchange but we couldn’t have asked for a better team supporting us - fully trusted they were doing everything to make the sale work out and communicated with us at all stages. Very happy and will be recommending them to friends and family.
Jo · 14 June 2021 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Hi Jo, thank you for your fantastic review which has been passed on to Neil, Tracy and the team. Thank you, Caroline
★★★★★ 1/5
GoogleRating only, no written review.
D · 14 June 2021 · Fenn Wright Colchester
Agent replied · 13 June 2024
Hello, we would like to discuss this rating with you, please contact Caroline Wilman - csw@fennwright.co.uk and we can look into it for you. Thank you
★★★★★ 5/5
GoogleRating only, no written review.
Ervin · 14 June 2021 · Fenn Wright Colchester
Agent replied · 13 June 2024
Hi Ervin, thank you for rating us so highly! Thanks, Caroline
★★★★★ 5/5
GoogleEstate agents - everyone hates them right?
Not these guys, they're aces
Craig · 14 June 2021 · Fenn Wright Colchester
★★★★★ 3/5
GoogleDecent service but could improve their client support.
Kirstin · 14 June 2021 · Fenn Wright Colchester
★★★★★ 4/5
GoogleRomario was excellent and helped manage issues with our property with professionalism and speed.
Ryan · 14 June 2021 · Fenn Wright Colchester
Agent replied · 13 June 2024
Hi Ryan, thank you for the great feedback which has been passed to Romario and the team. Thanks Caroline
★★★★★ 2/5
GoogleI had to keep chasing to confirm a viewing, once viewed; communication wasn't kept again. I had to rechase to be told they have given the property to someone else. Not a great experience to be honest.
Joanna · 14 June 2021 · Fenn Wright Colchester
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.