5/5
Rating only, no written review.

Trusted Agent profile
★★★★★
1,364 reviews across 7 offices and 3 platforms
Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,364 reviews on three platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 7 offices
317
Reviews on Yell
All 7 offices
208
Reviews on Trustpilot
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Fenn Wright's seven offices, most reviewed first. Each has its own page.
Showing 839 reviews on Google only. Show every review
5/5
Rating only, no written review.
5/5
Nathaniel at Fenn Wright was really helpful and took the time to answer all my questions. Would highly reccomend if you are looking to rent.
Hi Sophie, many thanks for your review which has been passed to Nathaniel and the lettings team. Thank you, Stella
5/5
Nathan at the Stanway Office was efficient at helping us book a viewing and secure the property we wanted within a couple of hours. Great service.
Hi Justin, thank you for your review which has been passed to Nathan and the team at Stanway. Thank you, Stella
5/5
I’ve just secured a 1 bed flat in Chelmsford thanks to the help from Nathaniel. He was on the ball throughout the whole process which made the whole transaction seamless.
Hi Xenius, thank you for your feedback which has been passed to Nathaniel, Stella.
5/5
After searching for a place to rent, Nathaniel came through and helped secure a property. It was a pleasure to deal with a happy and friendly professional in a otherwise stressful property search.
Hi Jarryd, many thanks for your fantastic feedback which has been passed to Nathaniel. Apologies for the late reply, Stella.
5/5
Very professional and attentive estate agent and also great customer care from Mr. Scott Cracknell, who arranged viewings quickly and was able to accommodate our timings and availability. He made some great recommendations regarding mortgage broker and setting up appointments. He also managed to secure the lovely flat for us and he is a credit to Fenn Wright index. Would trust him to manage our future tenancies for sure! We’d highly recommend to anyone! As a first time buyer in the beautiful city in Chelmsford this was greatly appreciated! Best regards, Maryam & Babak
Hi Babak, many thanks for your fantastic review which has been passed to Scott and the team at Chelmsford. Thank you, Stella.
5/5
We contacted Fenn Wright in regards to one of the properties that we were interested in renting. Michelle and Nathaniel were extremely helpful and assisted us in a quick and professional manner. They were both super friendly and made us feel very welcome. Moving houses can be very stressful but lettings team at Fenn Wright Chelmsford have done an amazing job on making this process easier for us!
5/5
I had my property up for sale for 4 months with a different agent. Although we had plenty of views we didn’t get the offer we wanted. Cameron was extremely helpful and totally understood what we wanted. The house was put on with Fenn Wright and we had an offer from the first couple to view. Any problems we’ve had with the buyers solicitors were quickly resolved by Cameron. I can’t recommend them enough.
Hi Leigh, thank you for your review which has been passed to Cameron and the team at Chelmsford. Thanks again, Stella.
5/5
The service Regan provided was fantastic; we had a leak in our property and when the contractor couldn’t get out quick enough Regan contacted multiple companies until one could which resulted in a speedy resolution. Thank you for all your help!
Hi Shannon, thanks for your great review which has been passed on to Regan and the team. Thank you, Caroline
4/5
Rating only, no written review.
5/5
Great service from the Property Management team - always keeping me updated, resolving issues, and going beyond the call of duty to ensure issues are resolved and both tenants and landlords are happy.
Hi Roger, many thanks for your fantastic feedback which has been passed to the Property Management team. Thank you, Stella
5/5
Brilliant service from start to finish. Steve Lillistone has been amazing throughout the whole process and is a man who gets things done. Thanks again for a superb experience.
Hi Stuart, many thanks for your fantastic feedback which has been passed to Steve. Thank you, Stella
1/5
Told our landlord that she needs to charge just £200 a month extra to which we couldn’t afford so we were given a section 21 and told if we stay any longer then our contract date that we have pay the £200 extra as she was trying to sell the flat now we have just been slapped in the face and seen it’s no longer for sale and up for rent! The bully and treatment is crazy! We were pretty much forced at the time to have people come and visit even when I was really sick and told the landlady we refused entry when in fact they turned up without an appointment. Avoid like the plague. I’ll never deal with fenn wright again!
Hi Heidi, sorry to read your comments, we would welcome the opportunity to discuss this matter further, if you could please email Alan Williams - acw@fennwright.co.uk. Thank you
5/5
We have just completed the purchase of our new home with the support of Steve L, this man has to be by far the most proactive estate agent I have ever worked with! Steve went above and beyond on numerous occasions giving us advise when we thought everything was going to fall apart to get us back on target, then chasing solicitors and keeping everything moving smoothly toward the end. He has a perfect balance of maintaining communictaion between everyone involved. We would not now be sitting in our dream home if it had not been for the efforts of this absolute asset to Fenn Wright.
Hi James, many thanks for your amazing review which has been passed to Steve. We hope you are very happy in your new dream home! Thank you, Stella
5/5
I received a brilliant service from these guys, a special mention to Phil Lay-Flurrie and Kelsey Stein. These guys were so efficient from start to finish and at no time did I need to contact them for an update. The viewing schedules were clear and well communicated and we always got feedback from those viewings, even if they were negative. Once sale agreed they still maintained regular interaction around the progress of the sale through emails and phone calls, and they were always up to date with their information. You felt they were always working with you and not just for the sale. I would have no hesitation using these guys again.
Hi Ian, many thanks for your fantastic feedback which has been passed to all the team at Colchester. Thank you, Stella
5/5
My wife and I recently sold our home in Colchester via Fenn Wright. When selecting which local Estate Agency to use, we carefully vetted three local companies to ensure that our interests would be best served. Our initial contact with Fenn Wright was with 'Jonathan Perry' from their 'signature properties' team who instantly impressed us with his many years of local estate agency knowledge and a highly professional yet very personable approach. On meeting Jonathan he set a very high bar, which the others two companies couldn't quite match. We went on to list the property in March 22 and secured a sale very quickly. Thereafter we then found ourselves on the open market as a potential buyers opposed to vendors. At this juncture we registered with various agencies seeking a fairly specific type of property. Our search frequently led us back to Fenn Wright in Colchester where we were once again acquainted with Jonathan Perry and also the Branch Partner Phil Lay-Flurrie. Once again, it has to be said that both Jonathan and Phil and the extended team (for that matter) were great to deal with, offering us a series of potentially suitable properties to consider over the course of the next three / four months. I am delighted to say, that with the expert guidance of Phil Lay-Flurrie we secured a purchase via Fenn Wright Colchester and are now in the process of renovating a fantastic new home in a great location in the Colne Valley. We can't thank the guys at Fenn Wright enough for their highly professional and valued guidance throughout all transactional aspects of our initial sale, and thereafter purchase. Special thank you to Phil and Jonathan - two highly knowledgeable and impressive individuals who both went above and beyond to offer great insight based on local knowledge and up to date market intelligence. Mr & Mrs G (Colchester)
Hi Adam, many thanks for your fantastic review which has been passed to Phil and Jonathan. Thank you, Stella
5/5
Phil Lay- Flurrie - you are a true ambassador for Fenn Wright. Thank you for your help, honesty, availability and professionalism. You clearly have a wealth of property experience and great local knowledge. Thus far the experience has been excellent - having now had an offer accepted on a FennWright represented property. We would give more stars but the maximum is only five. Thank you again.
Hi Stephen, many thanks for your fantastic review which has been passed to Phil and the team at Colchester. Thank you, Stella
5/5
We where shown around by Jo Falltrick recently, who somehow managed to handle our 3 children and provide a thorough show around on a property we have offered on. Having received a call from Phil the branch manager for an update on our offer, where blown away to find out How Jo had recently started at Fenn Wright. Her warmth and knowledge of the market really helped our nerves as first time buyers. Great service and communication from Fenn Wright!
Hi James, many thanks for your fantastic review which has been passed to Jo. Thank you, Stella
5/5
I used Fenn Wright this year to sell my home in Colchester. It is the 2nd time I have used them and will be using them again. My point of contact was Graham and he was the agent who I dealt with for the valuation and sale. What a gentleman, he advised me, took care of me and treated me with kindness and support. A very respectful, genuine and professional attitude at all times. A credit to his company.
5/5
Great advice and service to a Seller throughout from Tony and his team. Highly recommend.
Hi Jim, many thanks for your review which has been passed to Tony and team at Manningtree. Thanks again, Stella.
5/5
I cannot praise the staff at Fenn Wright enough. Our purchase was long drawn out because of the lower part of the chain, while we were getting anxious Steve Lillistone was always reassuring us. With his close relationship with the developers of our bungalow all finally happened. Thank you Steve and of course Kelsey for all your efforts and understanding. Brian & Deb Clarke
Hi Brian, many thanks for your lovely review which has been passed to Steve and Kelsey. Thank you, Stella
5/5
Very friendly but professional, I cannot recommend Fenn Wright highly enough! Tony and the rest of the sales team were communicative, knowledgable and helpful, and Hannah from sales progression was amazing, being absolutely key to getting to exchange and completion on the (short) timetable that we wanted. We're very pleased with all of the help that we received from the team, from beginning to end!
Hi Mervyn, many thanks for your fantastic feedback which has been passed to Tony and the team at Manningtree. Thank you, Stella
1/5
They cancelled the viewing a day before. Reason citied - my wife might not clear the reference checks because she is currently not working. Tried to reason that she is on a break post maternity and we should clear the financial checks, but they said that is what is enforced by their client - onecanalside cm2.
Hi Rohan, I am sorry to read your comments and would appreciate the opportunity to discuss this further. Please contact Michelle Reedie, Head of Lettings, on mmr@fennwright.co.uk or call 01206 764499. Thank you
5/5
From the get go Nathaniel and Sinead have been as helpful as possible. In a market where competition is fierce, Nathaniel has been nothing but composed and happy to assist, he listens and takes the time to actually get to know his prospective tenants. Something a lot of estate agents could learn from!
Hi Ben, many thanks for your fantastic feedback which has been passed to Nathanial and the lettings team. Thanks again, Stella
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.
The seven Fenn Wright offices, by town:
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