Trusted Agent profile · Merseyside and Lancashire
Verified
★★★★★
666 reviews across 3 offices and 2 platforms
Entwistle Green has three offices, in Liverpool, Lancaster and Southport (Merseyside and Lancashire). Together they have 666 reviews on two platforms, rated 4.6 out of 5 overall.
665
Reviews on Google
All 3 offices
1
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Entwistle Green's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery good lettings agents. Bethany was extremely helpful, responsive and made the process very speedy, thanks again
Hi Jerry, Thank you for your 5* review! We're delighted to hear that Bethany was able to assist you so effectively and make the process speedy. Best regards, Lucy, Customer Relations Team
5/5
GoogleWe are first time buyers and we got the completion today. Amber and Georgie have been very helpful, we are also grateful for the welcome box that we received to celebrate our special occasion!
Thank you for your excellent 5* review and kind words of our dedicated team Manuela. Kind regards, Lucy, Customer Relations.
5/5
GoogleThey are really professional and helpful. and a special mention to Erin and Shannon, I was struggling finding a property before and they tried any chance to help me. Thanks so much
Thank you so much for your 5* review Yurou Lin! We're thrilled to hear that Erin and Shannon were able to assist you in finding a property. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleGreat help from Michael, Erin & Sharon
Many thanks for your outstanding 5* review and your generous comments Chris. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeth is nice and helpful with questions. I have a smooth move in.
Thank you for taking the time to leave us this amazing 5* review Ho Man. Kind regards Lucy, Customer Relations.
1/5
GoogleVery bad experience. The agent booked the wrong house for the viewing. I lost money and time to get there. The agent who came was very unprofessional and couldn't manage the difficult situation. Please triple check what they are saying and confirm if they got everything right. I don't recommend them.
Hi Blaise, I'm sorry to hear about your experience and appreciate your feedback. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleSophie and and Amber have fantastic through the whole conveyancing process. Completed on a sale today after a long 9 or so months of going and backwards and forwards between solicitors. Would highly recommend working with the pair of them and working with this company
Thank you for your brilliant 5* review and thank you for your recommendation Liam. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom first viewing to actually owning the staff were spot on . Clear in all aspects of dealing with them . No lengthy delays in communication. Very fair to both parties I would say .
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleIts a very good experience and our guider rayan helped a lot and we are thankfull for it , best experience ever
Thanks for taking the time to leave us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI never actually got a property with Entwistle Green but Ryan was extremely helpful & accommodating. Thank you Ryan
Thank you for your amazing 5* review Kyle! We're delighted to hear that Ryan was able to assist you so well. Best regards, Lucy, Customer Relations Team
4/5
GoogleI had a good experience with this agency as a student who was moving flats, the process went smooth and easy. Also thanks to Ryan and Leanne who guided me throughout the renting process
Thank you for your lovely review Alya. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe are first time buyers and after viewing a couple of houses with other estate agents, trying to get on to ‘lists’ and trying to call but to no avail or being left in the dark a lot, we found that when dealing with Entwistle it was a different experience. Amber & Georgie were easy to get a hold of, providing really useful information, arranged viewings quickly and with no faff, answered any questions we had and were generally really good at communication. Often times we were hearing from our agents before the solicitors which really helped the sale as our communications with the solicitors weren’t great. So the agents, Amber & Georgie were able to chase up anything we needed and they updated us throughout the whole process. Long story short, from having really bad experiences with estate agents, it was quite refreshing to do this process speaking to a nice team of people at Entwistle :) thanks again!
Hello Rochelle, Thank you so much for your wonderful 5* review! We're thrilled to hear that Amber and Georgie provided you with excellent service and made your first-time buying experience a positive one. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
5/5
GoogleCould not fault the team at Entwistle Green. We had our house up for sale for 6 months with another estate agent. Entwistle sold it in 2 days! Sophie, Georgie and Amber have been amazing with communication, helping us get the sale through quickly and keeping us updated throughout, always getting back to us if we left a message. Thank you guys! Would 100% recommend!
Thank you Steph for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleA BIG thank you to Shannon at Entwistle Green Lancaster! She was absolutely brilliant, friendly and a big help! :) The entire process was smooth and quick, it was a pleasure.
Thanks Annika for taking the time to leave us your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks to Kim at Entwistle Green, she has been kind, professional and very easy to talk to through the whole process, chased up queries and answered question throughout.
Thank you for your terrific 5* review Gemma. Best wishes, Lucy, Customer Relations.
5/5
GoogleFelicity was wonderful from start to finish. Kept me updated and understood the task . I want that house get me that house.
5/5
GoogleExcellent service many thanks to Erin,Shannon and Michael they were so helpful, friendly and hardworking, great team work .I am so grateful for your assistance and will always recommend you.Keep it up guys!!!!Happy client Charlotte G.Kanhiwa
Many thanks for your marvellous 5* review and recommendation Sally. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood customer care at Entwistle Green Lancaster. Many many thanks to Michael.,Erin Shannon..am very excited 💯 plus,the way you work hand in hand as a team, keep it up guys....in less than 1 week I found a new apartment...for any one looking for apartment to let go to entiwistle Lancaster as for Michael,Erin and Shannon they will help you fast...
Many thanks for your outstanding 5* review Sam! We're thrilled to hear that Michael, Erin, and Shannon provided you with excellent customer care and helped you find a new apartment so quickly. Your kind words and excitement mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleI am highly convinced with invaluable service provided by Erin, Shannon and Michael. I always received an quick response from them. They helped me to successfully complete the formalities of the contract, and explained in detail about the maintenance and related procedure.
Harminder, many thanks for your wonderful 5* review! We're thrilled to hear that Erin, Shannon, and Michael provided you with invaluable service and prompt responses. Best regards, Lucy, Customer Relations Team
5/5
GoogleThe sale of our property in Lancaster was never going to be easy. However, the team from Entwistle Green Lancaster were terrific, so professional, enthusiastic and determined to get the sale for us. I strongly recommend the Lancaster team and would use the organisation again. Thank you guys, you were brilliant.
Thank you so much for your excellent 5* review Richard! We're thrilled to hear that our Lancaster team made the sale of your property a positive experience. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleAmazing service. Leanne was super helpful and went well out of her way to assist in any questions i had.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleFelicity and Josh were great through the whole process very polite, helpful and knowledgeable.
Thank you for taking the time to leave us your 5* review Bethany! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleBeth was incredibly helpful with finding our property and both her and Leann were brilliant with handling all our queries and paperwork rapidly to make our move in as smooth as possible!
Thank you for taking the time to leave us this tremendous 5* review Jack. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Liverpool has the most, with 354 reviews rated 4.6 out of 5, followed by Lancaster with 311.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Lancaster won Trusted Agent; Entwistle Green, Liverpool won Trusted Agent.
