Trusted Agent profile · Merseyside and Lancashire
Verified
★★★★★
666 reviews across 3 offices and 2 platforms
Entwistle Green has three offices, in Liverpool, Lancaster and Southport (Merseyside and Lancashire). Together they have 666 reviews on two platforms, rated 4.6 out of 5 overall.
665
Reviews on Google
All 3 offices
1
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Entwistle Green's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSteph was very helpful throughout. Thanks for your help
Thank you for taking the time to share your experience with us! We are thrilled to hear that Steph was able to provide helpful assistance. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Googlethis letting company was very easy to work with , contacting them was very smooth and was straightforward , Erin was a very lovely lady who helped me throughout this whole process and made it so simple , if youre looking for a property in Lancaster, I really recommend this agency theyre very reliable . thank you Erin
Thank you for your kind words! We are delighted to hear that you had a positive experience working with our agency and specifically with our lovely agent, Erin. We strive to make the property search process as smooth and straightforward as possible and are happy to have earned your recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleSteph was excellent she helped put our mind at ease was very good at communicating and listened to what we needed.
Thank you so much for your kind words! We're thrilled that Steph provided excellent service and made you feel at ease. Kind regards, Lucy, Customer Relations.
5/5
GoogleErin was absolutely brilliant we couldn’t thank her enough for what she has done for me and my family helping us get our forever home, from viewing the property and having a phone call half an hour later saying we have been accepted for it, …
Thank you so much for your kind words, Rebecca and Marcus! We are ecstatic to have helped you find your forever home and make the process smooth and stress-free. Erin and our team are dedicated to providing top-notch service to our clients. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI recently rented a property through Entwistle Green Sales and Letting Agents in Lancaster, and I couldn’t be happier with the experience. From day one, Erin and Shannon were an absolute pleasure to deal with, always friendly, approachable, and ready to help. They made what could have been a stressful process feel completely smooth and straightforward, keeping me updated every step of the way and answering any questions I had without delay. Their genuine care really stood out, and I always felt supported. Huge thanks to both Erin and Shannon for making my move such a positive experience.
5/5
GoogleI’ve been using the lettings team at Entwistle for several years now and they have consistently delivered an excellent level of service. I've worked with various team members over that period and the standard of service has always been high, in particular from Leanne. I'd highly recommend Leanne and her lettings team to anyone looking for a reliable agent.
5/5
GoogleReally went the extra mile to help me find somewhere and everyone was super helpful and responsive. Thank you to Shannon, Erin and Michael, they couldn't do enough for me. Much appreciated. Absolutely recommend 👍 …
1/5
GoogleEntwistle Green Lettings used to be the best Estate Agent Liverpool .It has now become the worst Estate Agent ever! They don’t sustain good staff and the service is appalling. Keep well away from them. … More
Hi there, we are truly sorry for the poor experience you had with our letting agency. We apologise for the lack of professionalism and will make sure to address these issues with our staff. We value your feedback and will do our best to … More
1/5
GoogleWhat a total shambles this estate agents is! Myself and my wife had viewing for a ground floor flat in Mater Close Long Lane … More
5/5
GoogleMassive thanks to Shannon and Erin for helping us get a new tenant for the property so quickly, can’t recommend these guys highly enough and will definitely be using them in the future. Thank you!
5/5
GoogleCannot thank Shannon for all her hard work within the last week of getting my property sorted and in so soon after viewing! Her hard work and dedication really shows with her constant in communication with everything! So greatful for all your help!
5/5
GoogleI found the staff at Entwistle Green absolutely marvellous. Amber and Georgina couldn't have done enough to assist with my sale, they got involved from start to finish in pushing thing forward and navigating throughout the process. Great team. 👍 …
5/5
GoogleErin , shannon & micheal did everything they possibly could to make sure we got the home we wanted. Excellent communication throughout and very helpful. Highly recommend to anyone looking. Thanks very much
1/5
GoogleShocking. tried to move me into a flat that hasnt been cleaned in a long time, kitchen and bathroom are un usable, shower doesnt work, both fridge freezers are full of mould and dirt. … More
5/5
GoogleThank you so much Shannon, Erin & Michael! Rented my property within 6 days of it being online to my new tenant moving in! Speedy work guys, well done! Will be using again in future thats for sure :) faultless service.
5/5
GoogleThis team are incredible at what they do,once you commit they get it done quickly and efficiently.my property took under 2 weeks contract signed and keys and they set up all your energy suppliers water and council tax you literally sit back and relax.communication was excellent thank you so much a credit to the company
Thank you for leaving us your superb 5* review Justin. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe agency was very cooperative and made my move into the new home easy.
Thank you for taking the time to leave us your 5* review Farhan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had the pleasure of being assisted by Erin Van Aswegan , from the moment I met her at a property viewing she was polite and very helpful, she even made sure I viewed a property that suited my needs and budget, went above and beyond to help me with application and have been left humbled and grateful. Thank you again Erin for not making this experience amazing but for helping find my perfect home 🏠
Thank you for your fantastic 5* review Pearl! We’re delighted to hear that Erin Van Aswegan delivered exceptional service and assisted you in finding your ideal home. We truly appreciate your kind words. Warm regards, Lucy, Customer Relations Team
5/5
GoogleWe needed to move into the area and had been looking at houses for months until we came across one from Entwistle Green. From the start of making the initial enquiry, to viewing to applying to moving in was so simple and quick. They were amazing even when we had to delay the move by a week they accommodated everything. I have been renting for 20 years and this was the easiest and painless move that we have done with an estate agent. Thank you so much to the team Erin, Shannon and Michael you were superstars and I cannot recommend you enough!!!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Louise! Kind regards, Lucy, Customer Relations.
5/5
GoogleRenting through Erin and Entwistle Green has been my family's most satisfactory rental experience in the UK. Erin genuinely wants to support her clients to find a suitable property, so she listens to them, answers their questions, helps them to weigh options, and ultimately becomes their favourite by the time they're leaving her desk with the helpful information and other kinds of rental assistance that they need. This was our experience and we're grateful for it. She made sure we found a suitable house without delay and we're looking forward to working more with the Entwistle team in future.
Hello Emmanuel, thank you so much for your wonderful 5* review! We're thrilled to hear that Erin and the Entwistle Green team provided you with such a satisfactory rental experience. We look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
5/5
GoogleGreat service letting my house on Gloucester road. Thank you
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleA big thankyou to Erin from Entwistle Green in Lancaster for helping us move in so quickly and easily. A great staff member, could not recommend more!
Thank you for your 5* review and recommendation Tiff. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a good service with come. Erin was absolutely great. She offered great assistance to us .informed always. Nice working with her. I recommend her and the company.
Many thanks for the great recommendation, 5* review and your kind words Sandra. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Entwistle Green has 666 reviews across its three offices, rated 4.6 out of 5 overall: 665 on Google, 1 on View Agents.
Liverpool has the most, with 354 reviews rated 4.6 out of 5, followed by Lancaster with 311.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Lancaster won Trusted Agent; Entwistle Green, Liverpool won Trusted Agent.
