Trusted Agent profile Β· Liverpool, Merseyside

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Entwistle Green Liverpool reviews

β˜…β˜…β˜…β˜…β˜… Excellent

354 reviews across 1 platform

Marine Union Buildings, Dale Street, Liverpool, Merseyside, L2 2SH

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Entwistle Green's office in Liverpool, Merseyside, at Marine Union Buildings, is rated 4.6 out of 5 across 354 reviews on 1 platform, including 354 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

354

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Google

Great service all round. We live quite some distance away from Liverpool but were buying an apartment for our son to live in so anticaped that it might be a bit stressful. Amber and Connor were fantastic and most helpful to make the whole experience stress free for us both at the viewing and handover. We were kept fully informed right through the process and they were most helpful in obtaining measurements for us so we could buy our furniture remotely in advance. Highly recommend from us. Thank you for everything.

Richard Β· 23 July 2026

Agent replied Β· 23 August 2026

Thank you for your brilliantΒ 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Thomas was fantastic throughout the whole process of helping us get our new place. He was friendly, professional, and always happy to answer any questions we had. He kept us updated every step of the way and made what could have been a stressful experience feel straightforward and smooth. We really appreciated all of his help and would highly recommend Thomas to anyone looking for someone reliable and helpful Thomas is the one. Thank you again!

Annabelle Β· 2 August 2026

Agent replied Β· 23 August 2026

Thank you so much for your kind words, we are thrilled to hear that Thomas provided exceptional service throughout the process. We pride ourselves on professionalism and customer satisfaction, and we are grateful for the opportunity to assist you with your new place. We will be sure to pass along your recommendation to Thomas. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

An amazing company A special thanks to Leanne , who was exceptionally helpful, smooth, and trustworthy throughout the entire process. She made setting up and securing our home so easy and even gave us great guidance on buying home furniture. I truly appreciate her outstanding service, efficiency, and support πŸ’πŸ’πŸ’ …

SALAH Β· 16 August 2026

Agent replied Β· 23 August 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Amber, Sarah and Conor were a pleasure to work with. No pressure and pushy sales. They were thoughtful and respectful of our time and home. The photos for our property were fantastic and we had 3 offers to choose from. Clear communication helped us manage our expectations and now we’ve accepted an offer the process is going smoothly. I’d recommend this team to anyone in Liverpool looking to sell their property.

Life Β· 23 March 2026

Agent replied Β· 13 April 2026

"Thank you for your kind review! We are thrilled to hear that Amber, Sarah, and Conor provided a fantastic and respectful experience for you. Our team always strives to make the selling process smooth and stress-free. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Me and my partner are currently looking for a flat in Liverpool, we have done a couple of viewings with Katie who has been nothing but amazing!! Super friendly and great approach. So easy to ask any questions or address any worries with. Thank you Katie!

Matilda Β· 16 August 2026

Agent replied Β· 23 August 2026

Thank you for your kind words! We are so happy to hear that Katie provided you with exceptional service during your viewings. Our team is dedicated to making the process of finding a flat in Liverpool as smooth and stress-free as possible. We look forward to helping you find your perfect home!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Millie is a β€œbreath of fresh air” …. Millie demonstrates real attention to detail and a willingness to resolve issues as quickly and efficiently as possible. It gives confidence when you know you can rely on her β€œcan do” attitude every time …. great work ….

Phil Β· 2 August 2026

Agent replied Β· 23 August 2026

Thank you for your excellent 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Just sold my flat through EG. Amber was fantastic during the process. Amber kept me well informed of progress, responded quickly to queries and kept me at ease through the process. I cant recommend Amber and the rest of the team highly enough!

Jack Β· 16 August 2026

Agent replied Β· 23 August 2026

Thank you so much for choosing EG for your recent flat sale! We are thrilled to hear that Amber provided you with fantastic service and kept you informed every step of the way. Her dedication to keeping our clients at ease is unparalleled. We truly appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

My wife and I are now purchasing our second home with the help of Amber Farrington from Entwistle Green Liverpool, and once again she has been exceptional. The purchase isn’t complete yet, but throughout the process Amber has been consistently professional, communicative, and incredibly responsive. From multiple property visits and negotiations with the vendor to quick turnarounds and thoughtful recommendations (including the property we’re now buying), Amber has made the entire experience far easier than it could have been. Her calm manner, professionalism, and constant availability make her an absolute asset to anyone searching for a property in Liverpool.

Shakir Β· 23 October 2025

Agent replied Β· 13 November 2025

Thank you for taking the time to leave such a glowing review, we truly appreciate it! It was our pleasure to work with you and your wife to find your dream apartment. Our team at Entwistle Green Liverpool takes pride in providing professional, approachable, and responsive service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We are currently selling our house through Entwistle Green and so far the service has been excellent. Amber is very quick to reply to queries and has kept us up-to-date on progress very efficiently. The house sold within a day of being on the market so can't fault them for their approach. Thank you.

Emma Β· 16 March 2026

Agent replied Β· 13 April 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

It was a great experience with Entwistle. The staff were very helpful, friendly, and polite throughout the process. A special mention to Leanne, who was absolutely amazing. Her professionalism, support, and positive attitude made the experience even better. Highly recommended!

Sabeel Β· 23 June 2026

Agent replied Β· 23 August 2026

Thank you, Sabeel, for your wonderful review! We're thrilled to hear that you had a great experience with our customer-centric team, especially Leanne, who truly embodies our commitment to quality service and support. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Beth was extremely helpful in helping me find a flat. I had missed out on a property earlier in the day but she got back to me with other properties which would fit my needs and was able to arrange a viewing the same day. The process was overall very smooth and professional. Thanks!

Vitansha Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words! We're thrilled to hear that Beth was able to help you find a flat that fit your needs. Our team strives to provide a smooth and professional experience for all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to thank the Entwistle Green Liverpool City, for their help in finding us our new home. Amber and team were extraordinary. We were very demanding in our needs and looked at many properties, thankfully the team were very patient with us. 5-star service all the way!!! Wayne

Wayne Β· 16 March 2026

Agent replied Β· 13 April 2026

Thank you for your kind words, Wayne! We are thrilled to have helped you find your dream home. Our team at Entwistle Green Liverpool City is dedicated to providing exceptional service and we are so happy that we could meet your needs. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Millie was so lovely to me despite the fact that I had to bring along my two sisters due to family issues. The viewing was great and she was very knowledgable.

Amos Β· 2 August 2026

Agent replied Β· 23 August 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

3/5

Google

β­β­β­β˜†β˜† The staff are always polite and pleasant when you manage to speak to them, which is the only reason I’m giving three stars instead of one. Unfortunately, the communication is extremely poor. Calls regularly go unanswered, and it shouldn’t be this difficult to contact a housing agent. Not everyone has the time to visit the office in person just to ask a simple question or get an update. Answering the phone is a basic expectation of customer service, and this branch really needs to improve in that area. The staff are friendly, but the lack of communication is frustrating and lets the overall service down.

Malinsa Β· 23 July 2026

Agent replied Β· 23 August 2026

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Millie, thank you so much for showing me the flat. You were really friendly, helpful, and made the viewing feel easy and comfortable also thanks for the follow-up calls to keep me updated.

Cleffe Β· 23 June 2026

Agent replied Β· 23 August 2026

Cleffe, thank you for your wonderful feedback! We're thrilled to hear that Millie made your viewing easy and comfortable, and we appreciate your kind words about her friendly support and follow-up calls. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We are currently in the process of moving and Sarah has been absolutely brilliant. Even though we haven’t reached the finish line just yet, her support and professionalism have made a world of difference. She’s proactive, easy to reach, and always keep us updated. Highly recommend!

Rebecca Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for the fantasticΒ 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future.Β Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Millie Kelly has been wonderful throughout the process. I highly recommend her and the team at Entwistle Green Lettings. They have been incredibly supportive, communicative, and professional from start to finish.

Lucia Β· 23 June 2026

Agent replied Β· 23 August 2026

Thank you, Lucia, for your wonderful review! We're thrilled to hear that Millie and the team at Entwistle Green Lettings provided you with such reliable support and professional service. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ryan was great throughout the whole process; friendly, responsive and really helpful from start to finish. He kept everything clear and straightforward and made the move-in process much smoother than expected. Would happily recommend him to anyone looking to rent. Thanks again, Ryan!

Tom Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words, we're thrilled to hear that Ryan provided such a positive experience for you. We strive for the best customer service possible and are happy to have exceeded your expectations. Thanks for choosing us … More

5/5

Google

Millie was excellent showing me around property , punctual, efficient , what more can you ask for from an agent

S Β· 2 August 2026

Agent replied Β· 23 August 2026

Thank you for your excellent 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I’m in the process of moving out for the first time, Millie has been so helpful and attentive throughout, highly recommend!

Lui Β· 23 July 2026

Agent replied Β· 23 August 2026

Thank you so much for your glowing review! We are thrilled to hear that Millie provided top-notch service during your move. Our team takes pride in making our customers' first moving experience as smooth and stress-free as possible. Thank you for choosing us and recommending us! Best wishes, Lucy, Customer Feedback and Support Team

4/5

Google

Updated Leanne, Ryan and Beth were great, Beth was super friendly at the viewing and although her first time at the property she was knowledgeable and helpful, Ryan was with us every step of the way, helped with Payments, keys, passports, …

Liam Β· 13 February 2026

Agent replied Β· 13 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at … More

5/5

Google

We just moved to Liverpool and Leanne, Tom and Beth were super helpful with finding us an apartment, they helped us every step of the way and are a true credit to Entwistle Green. Thanks so much!

James Β· 23 March 2026

Agent replied Β· 13 April 2026

Thank you for your kind words! Our team at Entwistle Green is dedicated to providing exceptional service to our clients and we are thrilled to hear that our team members Leanne, Tom, and Beth were able to assist you in finding your new home. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I put my apartment up for Rent the team at Entwistle green were fantastic , kept me in the loop and very professional and great communication, Beth was particularly helpful with her advice around compliance and always responded to my enquiries.

Lisa Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you for your kind words, we are thrilled to hear about your positive experience with Entwistle Green. Our team takes pride in providing excellent communication and professional services to our clients. Beth will be happy to hear about … More

5/5

Google

Thank you Meadow! Myself and my friend have had a great experience with Entwistle, always friendly and helpful on the phone and at viewings.

Gracie Β· 23 June 2026

Agent replied Β· 23 August 2026

We're thrilled to hear that you and your friend had a great experience with Entwistle! We always strive to be friendly and helpful with all of our clients, and we're glad that it shows. Kind regards, Lucy, Customer Feedback and Support Team

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Questions about Entwistle Green Liverpool

How many reviews does Entwistle Green Liverpool have?

Entwistle Green's Liverpool office has 354 reviews across 1 platform: 354 on Google.

What is Entwistle Green Liverpool's rating?

Entwistle Green Liverpool is rated 4.6 out of 5 across all 354 reviews, and 4.6 out of 5 on Google from 354 reviews.

Has Entwistle Green won any awards?

Yes. In The Trusted Agent 2026 awards: Entwistle Green, Liverpool won Trusted Agent.

Where is Entwistle Green's Liverpool office?

Entwistle Green Liverpool, Marine Union Buildings, Dale Street, Liverpool, Merseyside, L2 2SH.

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