Trusted Agent profile · Merseyside and Lancashire
Verified
★★★★★
695 reviews across 3 offices and 2 platforms
Entwistle Green has three offices, in Liverpool, Lancaster and Southport (Merseyside and Lancashire). Together they have 695 reviews on two platforms, rated 4.6 out of 5 overall.
694
Reviews on Google
All 3 offices
1
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Entwistle Green's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe staff were top class , very attentive and helpful in all areas going above an beyond to sort any issue . Easy to contact and always get back ASAP with any information. Aiden was superb .top professional
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
GooglePlease be careful of dealing with this agency, most of their work is scam. I have suffered of being changed many things that they were responsible of and they did not admit it. If you have to deal with them for a property, try to take pictures of every single thing before you rent or buy from them and check carefully. Do not sign any paper coming from them without reading it very carefully amd consulting a lawyer.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleGemma and Ayden at Entwistle Green where absolutely superb with the purchase of my property in Liverpool, they made this process very easy for me allowing me to focus on other things, very informative and polite. Was a pleasure to work with them. Look forward to continued business with the company and more specifically Gemma. Highly recommend going through her or Ayden. Will be going there for my next purchase no doubt. Thanks guys appreciate all your hard work :)
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleRating only, no written review.
5/5
GoogleI've bought and sold 6 properties through Gemma and her team at Entwistle Green. Their service, knowledge and guidance has been exceptional. Finger on the pulse, hard working and reliable. I would not hesitate to recommend them for selling or buying a residential property.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
2/5
GoogleRating only, no written review.
5/5
GoogleKimberley Howarth dealt with our sale, she kept us fully informed, replied promptly to any enquires we had and even going the extra mile to deal with problems. Her manner was friendly and approachable. We cannot praise her enough. Nevea and David Bryan
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
5/5
GoogleThis company are very professional. In particular my dealings with Ayden Irvine have been excellent. He is very knowledgeable and professional. Thank you
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleWhen we were struggling to find a place to rent in the Lancaster area, Entwistle Green and in particular Olivia Taylor was amazing from start to finish in finding me a house. Since the process started she has been on the ball, and the customer service has been nothing short of brilliant. Thank you Oliva :)
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleHad the best experience selling my property with Entwistle Green. Excellent commnication and very professional. Gemma and Ayden and the rest of the team are a credit to their profession. Many thanks!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleDaniel has been a great agent to work with, always very responsive and happy to meet for inspections. Highly recommend Daniel as the most genuine and helpful agent I’ve met in the UK so far!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGemma and co of the Liverpool City Branch were excellent agents despite the current world issues.
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBought my first property with help from both Gemma and Ayden - both were fantastic. Gemma showed me around the property I eventually bought with so much enthusiasm and knowledge; she really made the process exciting. She was also incredibly supportive throughout the offer/acceptance process and talked me through everything (I was a very nervy first-time-buyer and she made feel completely at ease). She also recommended a great solicitors' firm for the purchase, which I was also grateful for. Buying during a pandemic certainly wasn't as stressful as I thought it would be with help from Entwistle Green Dale Street!
Thank you for your amazing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAyden and Gemma recently helped us to sell our city centre apartment. They were well informed about the apartment building, helpful and professional, securing a sale incredibly quickly. They were able to answer any questions we had quickly …
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleGemma and Ayden are exceptionally helpful. They were absolutely brilliant. I don’t know how to thank them. They helped me to buy a very good property and they also helped us to find a very very good tenant for that property. I will definitely use their services again in future. My best wishes for Gemma, Ayden and the team. ❤️
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleDaniel and Gemma were very helpful in my purchase! Recommend to anyone.
Thank you for the great 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat to find an agent who genuinely listened to my needs. Friendly, smiling and yet totally professional. Went that extra mile to meet my requirements for a dual use property from which I could work and live in the City Centre. Great communications from the whole team, every member appeared to know exactly where we where up to throughout the whole process so no hanging around on hold. Wish every business could work their way. Thanks for being there.
Thank you for your glowing 5* review and kind comments. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter being locked out of my apartment for less than 10 minutes, Nicolette Ford together with the Site manager, went above and beyond to ensure that we were back in our flat as quickly as possible. Nicolette was a credit to Entwistle Green as she personally sourced a locksmith and ensured we were both comfortable and safe. Thank you!
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleFantastic service. I enquired online late last night and this morning the call came. By this afternoon I had a place agreed and ready to move into. Can't thank them enough after getting pretty desperate for a place. Olivia was great. A credit to the company. Thanks again
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleAs a company Entwistle Green have been exemplary in their dealings - I have been continually impressed by their commitment to customers/tenants/prospective tenants. I predominantly dealt with Olivia Taylor who was absolutely fantastic. She was always very professional and knowledgeable, which helped me through the application process; while maintaining an understanding and personable manner which made my letting experience as pleasurable and exciting as possible. Thank you all very very much.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGemma and Ayden were brilliant - they worked really hard on my behalf to organise the sale and I really enjoyed working with them.
Thank you for your 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleVery helpful knowledgeable agents, felt really well looked after, with loads of good advice. They were very patient as the sale was delayed by Covid-19 and our buyer's delay in getting finance together, but still remained very supported throughout.
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
5/5
GoogleI've only just started looking as a first time buyer, but the team have so far been professional yet friendly. I feel very comfortable with them.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleKimberley Howarth dealt with the sale of my property. She was very effecient and acted promptly to help the sale proceed. She always phoned me back when she said she would, keeping me updated every step of the way.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Liverpool has the most, with 383 reviews rated 4.6 out of 5, followed by Lancaster with 311.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Lancaster won Trusted Agent; Entwistle Green, Liverpool won Trusted Agent.
