Entwistle Green reviews in Liverpool, Lancaster and Southport

★★★★★ 5/5

Google

Great customer service very professional.

Darren · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

Kirsty, Kim and team were very proactive in helping us to find a rental property, unlike other lettings agents, many of whom were indifferent. We would use their services again in future.

Trish · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

Very gratefull to all in Entwistle green, especially Kim. We have dealt with some very difficult situations over and over again to finally get to our first ever house... on this "rocky" way we couldn't have made it without you. Thank you for everything!!

Ivana · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 1/5

Google

They were nice and proffessional until I paid them. Since I had problems with my landlord and I couldn't contact him, they lied to me about not having any alternative contact information but his adress was stated on my tenancy agreement. Which would never come unless I specifically asked for it. I'll never use their services ever again.

Danuta · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

Great service from Kristina. She was extremely helpful and always very quick to respond. Kim was also very helpful too.

Felicity · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

Colm arranged a 6 month tenancy in Lancaster through Kimberley Jackson at this office and she must be praised for her efficiency, patience and professionalism. Great service as I was travelling from Ireland. Thank you

Danny · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 2/5

Google

Chose this company to sell our house. Bad decision we wasted a few weeks because the valuer, Ryan, overpriced our house just to get our business!! If he had done his homework, which he patently didn't, he would have found that the valuation he gave is not achievable in a property like ours in Nether Kellet. We have moved to Farrell Heywood. It's as it has always been, Estate Agents suck!

John · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 1/5

Google

Would give zero stars if I could. Would never ever deal with these lot again. No professionalism, the way we were treated was embarrassing. Not a single person cares or bothers to sort anything out. All they care about is getting money. It's a joke!

Lcw · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

There is no doubt that buying and selling houses is an exceptionally stressful experience! And our recent purchase was a nightmare; it was complicated and it was protracted. Any company can do well when dealing with simple transactions. The measure of a good company is the way in which they manage difficult situations. Kristina Wenlock surpassed all expectations in her management of our recent purchase. She kept us informed at all times and made the process possible; her enthusiasm for the sale was the same at the end as it was at the beginning. There was never a time when we felt uninformed and throughout the process, Kristina behaved with absolute professionalism. Thank you! We are in our new home thanks to you Kristina. When we had lost the 'will to live' you kept the process on track!

Pauline · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

We have recently sold my mother's bungalow with Entwistle Green. I would highly recommend them as they are professional, keep in touch regularly with updates and feedback on viewings. Kimberley and her team are fully committed and approachable. Very pleased with their service thank you.

Barbara · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 1/5

Google

Bad..so so bad...had issues from start to finish with them. To put it simply customer service is not important to them. Don't seem like they care at all, ringing up to no answer ..leaving messages no call backs..if I ever did get through get passed from pillow to post no one cares! Louise is so unprofessional. Glad to be rid of them finally. Countrywide are even worse

Jake · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

I highly recommend these guys, my partner and I were really unsure and in the new, very early stages of choosing a property, and Kim made us feel not only important but very comfortable, answering all our questions (even now!) we cannot speak highly enough of her and then as an estate agent.

Naomi · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

I found the whole lettings procedure extremely thorough, efficient and very quick. Kim, the Lettings Negotiator, was very well informed at the viewing and made sure that we knew exactly what was involved in the procedure. I particularly like the online referencing tool

Chloë · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 1/5

Google

Absolutely terrible as letting agents. My family has spent over 14 WEEKS without a working toilet, to be faced with dismissive staff in repairs via FixFlo and a property manager who has a clear lack of interest in resolving any issues and fails to respond, despite repeated contact from myself to raise concerns. Meanwhile, I have to pay my rent, on time, in full, or they'll take action against me! Currently going down the formal complaints route with the branch with a view to get my rent back & I am also in contact with the council / environmental health to arrange further action I'm making my complaint more public to see if that will get my toilet fixed (although I doubt it) and so others are aware before letting a property with Entwhistle Green Lancaster.

Dee · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

I approached the Lancaster branch to sell my mother's house and within minutes of it going online we had 3 requests for views, one of which has resulted in a sale. I was so impressed by the approachability and friendliness shown by all the staff but in particular Kim Howarth.She has kept me up to speed on everything as soon as it happened and her professionalism is to be commended. I would definately use Entwistle Green again in the future.

Deborah · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

We met Kristina over a year ago ... we messed her around, we were messed around (by potential sellers) ... she stayed calm and professional throughout the process. Kristina is a rarity in her profession - she LISTENS!! When the appropriate property came on the market, she contacted us immediately, and arranged the perfect viewing. Due to her fastidious preparation and excellent presentation skills, we had bought the property before we walked though the front door! Helping throughout the legal processes, with moving companies, delivery times ... you name it, Kristina was always there to provide help and advice. We are so grateful to you for everything you have done for us. Mark and Jackie Ryan

Mark · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

Kristina and Kim looked after us very well indeed during the process of placing our house on the market and keeping us fully informed during the process of arranging viewings, offers and purchase. They were patient, empathetic and kind, and always communicated extremely effectively with us and other parties. We strongly recommend Entwistle Green estate agents.

Christine · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 1/5

Google

We bought a house from one of their clients. They didn't seem very interested in selling to us, at one point didn't tell us that an offer had been accepted. When I went in the office to enquire they looked at me as if I was an alien, often taking 2 to 3 minutes to acknowledge my presence. Although our seller signed the standard form saying they would leave the property in good order, it was full if rubbish and filthy, when we informed them, they said they couldn't do anything. Makes me wonder if they sell anything. They just cant be bothered

Vivienne · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

Small things make big differences when buying houses. EG showed overwhelmingly that they were prepared to put the effort in and pay attention to detail to ensure our purchase progressed as smoothly as possible. Little touches like an extra viewing, knowing the property well and making sure that calls were returned promptly all combined to make the process a positive one. Despite the fact that the agent represents the seller, EH made us feel they were also supporting us as buyers. A very positive experience for us.

Mike · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

I would highly recommend the Lancaster team for the professional way in which they guided us through the sale of our house. Ryan immediately gave us confidence at the valuation meeting and then Kim and Kristina sensitively liaised between all parties and managed to keep it all on track. They were easy to get hold of and kept us up to date at all times. It felt like we were in 'safe hands'.

Liz · 1 March 2020 · Entwistle Green Lancaster

★★★★★ 5/5

Google

After being locked out of my apartment for less than 10 minutes, Nicolette Ford together with the Site manager, went above and beyond to ensure that we were back in our flat as quickly as possible. Nicolette was a credit to Entwistle Green as she personally sourced a locksmith and ensured we were both comfortable and safe. Thank you!

Alex · 25 February 2020 · Entwistle Green Liverpool

★★★★★ 5/5

Google

Great service from Entwistle Green, very helpful staff, very attentive in rectifying any concerns or issues.

Ryu · 26 January 2020 · Entwistle Green Liverpool

★★★★★ 5/5

Google

Excellent agency, very lovely staff. I have rented a flat in London Road which belongs to them for more than a year. They were really helpful and I encouraged my colleague to do the same.

Abbas · 26 January 2020 · Entwistle Green Liverpool

★★★★★ 5/5

Google

Great service as always. I would definitely recommend Entwistle Green.

Wanda · 27 December 2019 · Entwistle Green Liverpool