Ensum Brown reviews in Royston and Ware

★★★★★ 5/5

Google

Ensum Brown, Royston Office, has just completed the sale of our flat in Royston. It had been let for the past 10 years and there was some work required before sale. Mitchell was a great help, obtaining estimates from their panel trades and arranging for work to be done. The sale itself had some legal challenges and Mitchell and his Sales Progression Team (Fiona in particular) were fantastic, working tirelessly with solicitors and other third parties, to see the sale through. I have to say that they earned every penny of their commission. I would not hesitate to recommend Ensum Brown to anyone looking to sell their property.

Laurie · 7 June 2025 · Ensum Brown Royston

★★★★★ 5/5

Google

Rating only, no written review.

Eric · 19 May 2025 · Ensum Brown Royston

★★★★★ 5/5

Google

We have just purchased our first home and could not be happier with the support we received from Ensum Brown. From the very beginning, they took to time to listen to what we were looking for and were knowledgeable and professional at advising us about the best fit for us. The staff were very approachable, they explained every step of the process and were always on hand with any questions we had. This was extremely appreciated as first time buyers. We would highly recommend Ensum Brown to anybody looking to buy or sell a property :)

Olivia · 27 April 2025 · Ensum Brown Royston

★★★★★ 5/5

Google

We had a fantastic experience with Ensum Brown. They did an excellent job renting our property and managed the entire process smoothly and efficiently. From the initial consultation to finding the perfect tenants, their professionalism and attention to detail were outstanding. We highly recommend Ensum Brown for anyone looking for a reliable and effective estate agent."

Nikolaos · 23 April 2025 · Ensum Brown Royston

★★★★★ 5/5

Facebook

We have just purchased our first home and could not be happier with the support we received from Ensum Brown, especially from Mitchell and Sarah. From the very beginning, they took to time to listen to what we were looking for and were knowledgeable and professional at advising us about the best fit for us. The staff were very approachable, they explained every step of the process and were always on hand with any questions we had. We would highly recommend Ensum Brown to anybody looking to buy or sell a property :)

Olivia · 21 April 2025 · Ensum Brown Ware

★★★★★ 5/5

Google

From the moment of putting my house on the market Ensum Brown were helpful, supportive and friendly. Fiona Barker was brilliant at getting the house on the market and Stc within just 3 days. Then my progression officer Fiona Payne was an amazing support and reassured me lots of times as it was a very stressful sale but I felt supported and understood. I highly recommend and worth every penny

Dee · 6 April 2025 · Ensum Brown Royston

★★★★★ 5/5

Google

Great support on my house purchase from start to finish - especially from Sarah Leach who was wonderful on the after sale care and support. Nothing was ever too much in terms of helping smooth everything - acting as a strong bridge between myself, the sellers and solicitors, gave great advice and support from the first to last day! Thanks Sarah and co!

Paul · 26 March 2025 · Ensum Brown Royston

★★★★★ 5/5

Google

Ensum Brown has made our house purchase a stress-free and uncomplicated process. We have bought and sold houses a few times and would definitely recommend using Ensum Brown who have made it straightforward and effortless for us. In particular we want to say a big thank you to Sarah Leach who handed the sales progress seamlessly and efficiently keeping us well-informed throughout!

Steve · 6 January 2025 · Ensum Brown Royston

★★★★★ 5/5

Google

Ensum Brown have been absolutely fantastic in selling our house recently. Sarah and Mitchell both went the extra mile to help us. Professional, quick to respond to our queries and excellent from start to finish - we wouldn't hesitate to recommend them.

Linda · 22 December 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

Probably one of the most professional agents I have ever dealt with. Pre sales, Mitchell, Nick and Bradley were superb. Nothing was too much trouble. Post sales was led by Sarah, who was simply fantastic. Post sales is where the hard work begins and Sarah was great, chasing and keeping everyone updated. She was also incredibly kind and supportive - and truly went the extra mile. Thank you to the team. 10/10.

Jane · 24 November 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

We were very lucky to choose a house represented by Ensum Brown. We needed to move very quickly and were super concerned about it being at a bottom of a chain. They confidently guided us through the process, and even though there was a legal complication in the way, it happened! 12 weeks after making an offer we received the keys and nice flowers from Ensum Brown

Olesya · 24 November 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

Recently bought a house where Ensum Brown were acting as our sellers estate agent. Had a great experience as first time buyers, from our viewings through to purchase. Ensum Brown were super helpful and lovely to deal with (especially Sarah Leach) and helped us get lots of questions answered quicker than our solicitor. Would recommend and use again in the future!

Charlotte · 8 November 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

I'd highly recommend Ensum Brown to other landlords/potential landlords. From the first point of contact they were proactive and enthusiastic about our property. We felt reassured they would do the due diligence to find us great tenants and maximise our rental income. I'm sure they have vast numbers of properties and clients but we truly felt like we were a priority for them. Every member of staff was brilliant from the Director of Sales to the Property Manager to the photographer. The photography in particular was fantastic and showed our property in its best light. Communication is also super easy so any query or issue can be dealt with very quickly. In summary, we are extremely glad that we chose Ensum Brown over other agents.

Clare · 3 November 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

Great estate agents! Highly recommend

Caitlin · 27 October 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

I've been working with Ensum Brown to manage my rental property for several years, and the experience has been nothing short of excellent. The team are always professional, responsive and proactive in handling any issues that arise. From finding reliable tenants to ensuring the property is well maintained. I highly recommend Gabriella and Chloe, as well as Ben and Neil to anyone looking for a reliable and efficient property management service.

Luke · 19 October 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

The whole EB team, and Fiona Payne in particular, we’re absolutely amazing. Patient, responsive, empathetic, knowledgeable, professional, caring, solid and just generally fantastic. Fiona kept the sale on track for a protracted period that was solely my fault. If I had used another agent the sale would have fallen through, without Fiona’s care and attention. I am eternally grateful. I strongly recommend that you use Fiona and that you use EB! Thank you!

Richard · 19 October 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

Very pleasant to deal with from the beginning to the end of my rental tenancy. Would reccomend!

Shi · 12 October 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

Six months back we bought a flat in Royston. Many thanks to Ensum Brown for helping us through out the process.

Bishnubrata · 10 October 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

I dealt with Sarah Leach at Ensum Brown as she was my Vendor’s Estate Agent. I have to say that Sarah was more helpful to me than my own Estate Agent and my Solicitor. I cannot praise her enough. She obtained answers where others failed. She is quick and very efficient and will help with anything. A big thank you Sarah for your dedication and hard work.

Theresa · 10 October 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

Ensum Brown we’re friendly, understanding& approachable during the recent sale of our property.Mitchell & team were supportive professional & reassuring. A special thanks to Sarah Leach in Sales Progression who went above & beyond. Always responsive , honest & a true gem! Thank you all at Ensum Brown …. You are the best!

Sherry · 10 October 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

I can’t recommend Ensum Brown Estate Agents highly enough! From the moment we started our journey with them, the service was outstanding. The entire team was professional and supportive, making the whole process smooth and stress-free. A special shoutout to Sarah from the sales progression team! She went above and beyond to ensure we were always informed and updated throughout a particularly tricky transaction. Her clear communication and dedication made a world of difference, and it felt reassuring to have someone so reliable on our side. Thank you, Ensum Brown, for making our experience so positive! If you’re looking for a top-notch estate agent, look no further!

Anthony · 3 October 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

Ensum Brown in Royston were so, so great. They made one of the most stressful things you can do in life: buying a property, so much easier and were available to help me every step of the way. Sarah Leach in particular was absolutely brilliant!

James · 24 September 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

The staff at Emsum Brown Royston were absolutely brilliant every step of the way of our first house purchase experience. They were quick to respond to our enquiries throughout, helped us to arrange multiple viewings in one day because we were travelling from a distance, and were extremely helpful during the offer and purchase process. They are extremely knowledgeable and ensured great communication between us and the vendor of the property we ended up purchasing. When we picked up our keys, a member of their team even turned up to congratulate us with a beautiful bunch of flowers. Buying your first home can be so overwhelming and they made it such a positive and exciting experience. We are extremely grateful and would highly recommend them. Thank you for helping us find our perfect forever home!

Mark · 24 September 2024 · Ensum Brown Royston

★★★★★ 5/5

Google

Having had a disappointing experience with a Cambridge estate, we moved over to Ensum Brown and the service was just another level. They were incredible from start to finish. They gave us excellent advice on pricing strategies, got our property on the market super quickly and created excellent marketing materials. They were quick to respond and kept us very well informed throughout the process. They sold our house after just one viewing, after months and months of being very frustrated with the service we received from another agent. A very friendly, knowledgeable and professional bunch of people. The process felt very smooth and stress-free and we couldn’t have asked for more. Thank you Ensum Brown!

Laura · 24 September 2024 · Ensum Brown Royston