Every review we hold for the Ware office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWe had fantastic service from Ensum Brown! All the staff were really helpful and went to enormous lengths to support our purchase and make it all run smoothly. They were always reassuring whenever we had a problem, or when we were feeling stressed (apparently house purchasing can be one of life's most stress-inducing activities) and we cannot thank them enough. In particular, I should like to thank Sarah Leach for going 'over and above' what was expected. She handled everything brilliantly. Finally, when we arrived in our new house, we were welcomed by a beautiful bunch of flowers from Ensum Brown! Many thanks, dear people! - Alison and Martin
Alison · 15 September 2025
Agent replied · 26 November 2025
Where are you now dear friends?!
Please send details to our email ok? Much love, we want details! E and D
★★★★★ 5/5
FacebookWe recently sold our house with Ensum Brown and received a brilliant service from start to finish - we would recommend them to anyone! A big thank you to both Nick and Sarah who were always on hand to answer any questions and provide support where needed. Sarah was brilliant at keeping our sale and purchase on track and ensuring we were kept updated throughout. Thanks so much!
Emily · 1 September 2025
★★★★★ 5/5
Googlewell where do I start, we brought our house that we were about to sell from Ensum Brown 21 years ago. I also sold my mothers property with them when my Father passed away and on both of these occasions they were outstanding. We have now sold our property with them and along side this my mother in law`s property, so a lot was involved and this was a big move for all of us as we were relocating over 200miles away. Once again I cannot speak highly enough of Ensum Brown especially Alex Clements the sales manager who goes above and beyond and never seems to stop (I think possibly a pay rise may be in order, credit where credits due ) the whole process from start to finish with the Ensum Brown team was impeccable which is just what you need as there is nothing more stressful as moving in todays crazy world. I would highly recommend Alex Clements and Ensum Brown for buying and selling your home.
Many thanks to the team.
Richard · 14 June 2022
Agent replied · 13 June 2024
Thank you Richard for such a glowing review. We're so pleased we could help you again, we wish you all the best on your relocation and hope you've settled in well.
★★★★★ 5/5
GoogleAlex was fantastic throughout the whole process from viewing through to purchase and has also been responsive after purchase to clear up any small questions we have. Ensum Brown in general were responsive and transparent, letting us know everything that was happening in the process. We managed an offer to completion time of 7/8 weeks and this would not have been possible without the team at Ensum Brown, especially Alex. I would recommend Ensum Brown to anyone looking to buy in the area for their friendly, transparent and efficient team!
Hannah · 14 June 2022
Agent replied · 13 June 2024
Thank you Hannah for your feedback. Communication is certainly very important for us, and we are pleased we were able to help.
★★★★★ 5/5
GoogleIt has been a pleasure dealing with Ensum Brown right from our initial enquiry through to actual completion. Alex was extremely professional from the get-go, efficient and offering his experience, sound advice and consultancy. To ensure the process was a smooth one, Sarah Hodson provided us with an excellent service, keeping us informed every step of the way, and was patient, understanding and knowledgeable. Thank you Ensum Brown team we are grateful for the service we have received. No hesitation at all in recommending you.PositiveResponsiveness, Professionalism
Laura · 26 August 2021
Agent replied · 13 June 2024
Thanks so much Laura for the review, it was a pleasure to help and we're glad we helped you through to completion so successfully.
★★★★★ 5/5
GoogleWe used Ensum Brown on our recent house sale. The service and responsiveness of the the company was great from start to finish. In particular, Alex Clements was brilliant. Our first sale fell through due to the Buyer pulling out right at the end but Alex helped us navigate the difficult period and helped us achieve great results. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Sarforaz · 14 June 2022
Agent replied · 13 June 2024
Thank you for your review Sarforaz. We're so pleased we've been able to help.
★★★★★ 5/5
FacebookThe team at Ensum Brown were fantastic at helping me sell my property! We accepted an offer after a week of viewings, Mitchell explained the whole process and Sarah kept us updated at every step!
Boo · 29 July 2025
★★★★★ 5/5
GoogleWe can’t thank Alex Clement and all the amazing term at Ensum Brown enough for getting us though selling our house.
Alex especially helped us though every stage keeping us informed all the way, always ringing back when he said he would and staying positive when we wanted to give up.
We can’t recommend Ensum Brown enough, thank you.
Pasquale and Tina MarroPositiveProfessionalism
Tina · 14 June 2021
Agent replied · 13 June 2024
Thanks Tina for such a fantastic review, we’re certainly glad Alex is one of the team!
★★★★★ 5/5
GoogleFantastic experience. Refreshingly honest and very helpful throughout the home-buying process. Alex was the agent who showed us around and gave us helpful information and advice which eventually led to an offer. From there, the process was handled by Fiona who was incredibly reassuring and proactive at getting things done. For context, from the time we had a mortgage offer, to the time we completed, we saw three prime ministers, and mortgage rates doubling, which added to the already existing stress of buying a home.
Marcus · 27 March 2023
★★★★★ 5/5
GoogleWe were impressed with Alex and the team from day one. They all had a warm, friendly and professional manner. They kept us fully informed at all stages of the process and were always helpful and quick to respond to any questions we had. Having a dedicated person (Fiona) to deal with the progression of the sale was excellent and Fiona was a great help in ensuring we exchanged and completed. We would highly recommend Ensum Brown. Thank you.
Jane · 27 March 2023
★★★★★ 5/5
Facebook⭐️⭐️⭐️⭐️⭐️
Ensum Brown were brilliant with our sale, especially Sarah who was fantastic with a particularly difficult sale. I highly recommend them!
Laura · 3 September 2025
★★★★★ 5/5
GoogleWe have been really pleased by the way our house sale has been handled. Neil Wise has taken us through the selling process with great professionalism, understanding our requirements from day one and keeping us fully updated on progress. The sale has gone through very smoothly thanks to Neil and the team at Ensum Brown. They come highly recommended!
Yvonne · 14 June 2020
Agent replied · 13 June 2024
Many thanks Yvonne, it was a pleasure helping you and your family!
★★★★★ 5/5
FacebookWe have just purchased our first home and could not be happier with the support we received from Ensum Brown, especially from Mitchell and Sarah. From the very beginning, they took to time to listen to what we were looking for and were knowledgeable and professional at advising us about the best fit for us.
The staff were very approachable, they explained every step of the process and were always on hand with any questions we had. We would highly recommend Ensum Brown to anybody looking to buy or sell a property :)
Olivia · 21 April 2025
★★★★★ 5/5
FacebookI have had a very good experience with the sale of my house with Ensum Brown particularly with the service that I have received from Abby. She has gone above and beyond what was expected from her to support me with the sale of my property. Always quick to respond, caring, and approachable has made a big different to me! thank you
Rebecca · 26 September 2025
★★★★★ 5/5
GoogleI recently purchased a house through Ensum Brown and would definitely recommend them (I would use them for any future sale). In particular Fiona in their sales progression team has been great - she really went above and beyond on a tricky purchase and made the whole very stressful process much easier for me (liaising directly with other agents and solicitors to keep the chain on track).
F · 27 March 2023
★★★★★ 5/5
GoogleCannot recommend Ensum Brown enough, in particular we dealt with Alex who was a total star from the very first viewing right up until completion! Trying to buy your first home in the height of a pandemic is stressful but Alex was always calm, professional, kind, prompt with emails and answered all our questions no matter how daft l thought they were with honesty and understanding! 🙂 Alex made weekly check up calls on how everything was progressing and helped chase things up that needed chasing! We could not be happier with how the process went and now we're in our home! Thank you! 😀
Fay · 14 June 2021
★★★★★ 5/5
GoogleWe have just bought our new house through Ensum Brown and our whole experience with them has been excellent. Alex was very friendly, knowledgeable and helpful during our viewings and negotiated our purchase on a Saturday morning so that we could secure the property.
Fiona then helped us with exchange and completion. We had several delays caused by our buyer and a backlog at the land registry. Throughout she was in regular contact with us, the builder and our solicitor to keep everyone updated. Her advice, suggestions and positivity were great during this time and she helped us much more than our own estate agent did. Hopefully we will not be moving again but I would highly recommend Ensum Brown to anyone.
Sharon · 14 June 2021
★★★★★ 5/5
GoogleWe cannot thank Alex and the team at Ensum Brown enough. Alex approached the sale of our property with confidence, energy and enthusiasm when we were flagging. The team remained positive, proactive and professional throughout a very drawn out process of exchange and completion. They always returned our calls and were kind and patient with us at every turn. I would highly recommend them to anyone searching for an outstanding estate agency. Thank you so much!
Kate · 14 June 2021
★★★★★ 5/5
GoogleSelling a house made simple! Lovely, down to earth and honest estate agents. No sales spiel, just people who genuinely want to ensure a smooth experience for all involved. Of all the valuations we had from various agents, Mark was by far the most friendly and genuine which made it easy to choose our agent. Unfortunately we had a rather poor solicitor but thankfully Kevin in the sales progression team was able to liaise between all parties and keep the ball rolling, whilst keeping us updated regularly.
Overall, friendly team, regular updates, never had to chase them for anything, and a smooth sale/move. Thank you Ensum Brown!
Sarah · 15 June 2019
★★★★★ 5/5
GoogleWe work with 100's of Estate Agents across the country and can say with certainty that Neil Wise and his team at Ensum Brown rank amongst the best of them. Forward thinking, with client focus at the forefront of everything they do.
If you need help with any property related matters and you are lucky enough to be in their operating area, then make sure you speak to Ensum Brown.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 14 June 2021
★★★★★ 5/5
GoogleI would just like to say thank you for the service you have provided me with over the past year and helping me to sell, and move into a new property. I am glad I choose you as my estate agents for the sale of my property as your professionalism and guidance made the process a lot less stressful. Your professionalism and kindness towards me did not go unnoticed and I wish you good luck on your future endeavors.PositiveResponsiveness, Quality, Professionalism, Value
Dennis · 14 June 2022
Agent replied · 13 June 2024
Hello Dennis, thank you for your comments on the service we provide. We certainly put everything we can into making home moving as stress-free as possible and it's great we were able to help. We wish you all the best in your new home and thank you again for choosing Ensum Brown to sell your home.
★★★★★ 5/5
GoogleWe recently completed on our sale with Ensum Brown, and we were very happy with them. Alex, who we met initially and who conducted the viewings was professional and friendly and we trusted him to get the best out of our house. The sale was then dealt with by Fiona, who was communicative, professional and always reassuring; she was also happy to take on extra workload to relieve the solicitors when they were overwhelmed, to ensure that our sale went through smoothly. Overall a great service, trustworthy company and no complaints on any level! Thank you for making a house sale much less stressful than we know all too well it can be!
Jenny · 14 June 2022
Agent replied · 13 June 2024
Thank you for such kind words Jenny. Both Alex and Fiona are certainly assets to us, we're so pleased we were able to help you move and keep it stress free!
★★★★★ 5/5
GoogleVery helpful, friendly service from all at Ensum Brown in Ware - Alex started off the sales process smoothly and efficiently, and all the team, especially Fiona in Sales progression, helped every step of the way during a long, bumpy journey! Many thanks to all the team for great support in getting to Exchange yesterday. SW
Sally · 27 March 2023
★★★★★ 5/5
GoogleThe team at Ensum Brown assisted me with professionalism throughout the buying process of my first apartment. As a first time buyer I appreciated the patience of Alex and the team in advising me during the whole process. I recommend Ensum Brown as they are a reliable and responsive estate agent. I will use them whenever I'll decide to sell. Thank you.PositiveResponsiveness, Professionalism
Manuela · 14 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
