Trusted Agent profile · Ware
★★★★★
77 reviews across 2 platforms
21 Baldock Street, Ware, SG12 9DH
Ensum Brown's office in Ware, at 21 Baldock Street, is rated 4.8 out of 5 across 77 reviews on two platforms, including 67 Google reviews rated 4.9.
Every review we hold for the Ware office, from every platform, shown as written. First names only.
5/5
GoogleEnsum Brown were fantastic, From our first viewing with Alex to Fiona helping us through the whole sale process to completion. Ensum Brown really were with us every step of the way, they always helped with any queries and answered any questions we had to make the whole moving experience as painless as possible. Thank you all for helping us move into our dream home.
5/5
GoogleNeil and the team were very professional and sold my house before it even went on the market for asking! Would highly recommend to anyone.
5/5
GoogleExcellent service from the whole Team during the sales process. We now don't live in the area so Ensum Brown really did go the extra mile in sorting out keys, meter readings etc. Would absolutely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Steve, it was a pleasure to help.
5/5
GoogleExcellent Estate agents. Very good, honest, not pushy, patient with us and understanding. Thank you to Alex and all the team. I would definitely recommend them.
5/5
GoogleI can't recommend them enough! I had a few issues with my solicitors and during Covid19 things were getting very worrying. Ensum Brown really did come through for us and went above and beyond to help! Special mention must go to Alex Clements who must be fed up of my WhatsApp messages!! We got there in the end so thanks all :-)
5/5
GoogleI would highly reccomend Ensum Brown. I was always kept up to date with the process of our purchase. No request was too much for their sales progressor, Fiona, she made the process so much easier than it would have been without her guidance and support. If I were to sell in the future they would be my first choice of agent.
5/5
GoogleFinally completed on my house this week. The whole team have been excellent, however Alex in particular has been fantastic. Always professional, honest, genuine and a true desire to help people through this process in challenging times. Fiona has also helped immensely in the sales progression department, ensuring a smooth exchange and completion. Thanks again.PositiveProfessionalism
5/5
GoogleHighly recommended, Fraser in particular has been very helpful throughout the process. He has continuously updated me and is very quick to respond with any questions or queries.PositiveProfessionalism
Thanks Rocky, we pride ourselves on communication, so this is great feedback!
5/5
GoogleStaff at Ensum Brown (Ware Branch) were very professional, helpful and courteous throughout the process of selling property that belonged to an Estate I was an Executor of. They gave good advice and kept me up to date throughout the marketing and sale of the property
5/5
GoogleWe got the perfect house for us through Ensum Brown. And their communication through the whole process has been fantastic - with us, our solicitors and with the whole chain. They went above and beyond at every step and we're so happy with the outcome. Would definitely recommend.
5/5
GoogleMany thanks to all the team at Ensum Brown. From valuation through to sale and beyond, you kept in touch with progress and offered assistance when issues arose. Patient, available, reliable. Thank you Mr & Mrs House
5/5
GoogleWe purchased a property with Ensum Brown and cannot recommend them highly enough! From arranging a viewing, through to the completion process, the staff were always on hand to answer any questions and were professional throughout. The sale was completed without a hitch, thanks to the wonderful service provided.PositiveProfessionalism
5/5
GoogleA good service and you felt like a customer that was valued.PositiveResponsiveness, Quality, Professionalism
Thanks Andrew for your feedback, we very much appreciate it. Every client is important to us.
5/5
GoogleVery high level of professionalism, maintained excellent communication through difficult times during the lockdown, highly recommended!
Thanks Sam, it was an unprecedented period, glad we could keep up the levels of communication we always strive to.
5/5
GoogleHaving dealt with many estate agents over the past few months, I can honestly say that Ensum Brown were without a doubt the most helpful and professional one of them all. When the time comes to move again I would not consider selling through anyone else. First class service all round. Thankyou.
5/5
GoogleWe had a very positive experience using Ensum Brown. The whole service was very smooth and we were particularly pleased with how flexible and responsive the team were. Thanks in particular to Alex who provided some fabulous advice about marketing and pricing.PositiveResponsiveness, Professionalism
5/5
GoogleThe sale involved some difficult characters, but Fiona keep me informed and answered my questions so that I was not left wondering what was going on.
1/5
GoogleWhat can l say just awful 😖 😱. …
5/5
GoogleGood Company To Deal with, they were helpful and informative the whole process through. Brought a house through these guys and found Neil and Fiona very helpful. Very good with communication. Made the process a lot easier than expected.
5/5
GoogleWe worked with Ensum Brown when we purchased and sold the same house eight years later. They are very professional, excellent communicators and an absolute pleasure to work with.
5/5
GoogleAll staff involved in sale were efficient, polite, friendly and always helpful would definitely recommend
5/5
GoogleI received excellent communication from Alex at Ensum Brown. Would recommend this estate agent.PositiveResponsiveness, Professionalism
5/5
GoogleHad a great experience selling my home. Always kept me updated with the situation and were ready with useful advice and guidance.
5/5
GoogleProfessional service and expert advice. The staff know the area inside out. We had help at every step as we relocated. Invaluable.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ensum Brown's Ware office has 77 reviews across two platforms: 67 on Google, 10 on Facebook (across the whole business).
Ensum Brown Ware is rated 4.8 out of 5 across all 77 reviews, and 4.9 out of 5 on Google from 67 reviews.
Ensum Brown Ware, 21 Baldock Street, Ware, SG12 9DH.
