Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Ensum Brown and couldn’t be happier with the service they provided. I was new to the letting process and had lots of questions, but the team were incredibly supportive, knowledgeable, and patient throughout.
They guided me through every step, gave clear and practical advice on preparing my flat for rent, and handled the marketing and tenant search efficiently and professionally. Communication was excellent, I always felt informed and reassured, and nothing ever felt like too much trouble.
They found a great tenant in a good timeframe and made the entire process smooth and stress-free, which was exactly what I needed as a new landlord. I felt confident that my property was in safe hands from start to finish.
I wouldn’t hesitate to recommend Ensum Brown to anyone looking for a reliable, friendly, and highly professional estate agency.
A huge thank you to Chloe + Gabriella :)
Chris · 12 January 2026 · Ensum Brown Royston
Agent replied · 12 October 2026
Thank you so much for taking the time to leave such a thoughtful and detailed review Chris, it really means a lot to us.
We’re delighted to hear that your first experience as a landlord was such a positive one and that the process felt smooth and stress-free. Supporting new landlords and making sure they feel confident and well-informed every step of the way is something we really pride ourselves on, so it’s lovely to know that came across.
Thank you again for trusting Ensum Brown with your property and for recommending us. We’re always here if you need anything and look forward to continue working with you. Kind regards, Chloe.
★★★★★ 5/5
GoogleEnsum Brown was excellent to work with. Our offer for the property was passed onto the landlord and accepted within a matter of hours and despite all of this happening over the Christmas break, everything went smoothly and according to plan. Very happy with how they dealt with the whole process.
J · 11 January 2026 · Ensum Brown Royston
Agent replied · 12 October 2026
Thank you so much for your kind words! We’re thrilled to hear that your experience with us was smooth and efficient, even over the busy Christmas period.
It’s great to know that we could help the process move quickly and keep everything on track for you. We really appreciate you taking the time to share your experience and hope you’re settling in well to your new property! Kind regards, Chloe.
★★★★★ 1/5
GoogleThought Ensum Brown, being the alleged big shot agents in town, would get results. Horrid experience with these agents who do not / did not now how to sell, communicate or treat vendors as human beings. … More
A · 26 December 2025 · Ensum Brown Royston
Agent replied · 26 December 2025
Thank you for taking the time to share your experience. We are genuinely sorry to read how disappointed you feel, and we’d welcome the chance to look into this properly and see what we can do to address your concerns. … More
★★★★★ 5/5
GoogleProfessional, informative, approachable and super efficient! From start to finish the whole process was effortless and not stressful one bit! Super speedy turnaround too! Tenant gave notice Friday, property was listed Monday, new tenant in line Thursday! Highly recommend
Lauren · 19 December 2025 · Ensum Brown Royston
Agent replied · 12 October 2026
Thank you for your fantastic feedback Lauren. We’re delighted to hear that the process felt effortless and efficient, and that the turnaround exceeded expectations. We really appreciate your recommendation. Kind regards, Chloe.
★★★★★ 4/5
GoogleGood experience with Ensum Brown Estate Agents Royston. Sarah, our purchase progressor was professional, friendly, and very efficient throughout the purchase process. Communication was clear and timely, and the whole process was smooth. Highly recommended.
Natalia · 19 December 2025 · Ensum Brown Royston
Agent replied · 12 October 2026
Hi Natalia, Thank you for your kind feedback. We’re really pleased to hear you had such a great experience and that Sarah supported you so efficiently throughout the purchase. Clear communication and a smooth process are always our aim, so it’s great to see that reflected in your review. Thank you for the recommendation and we wish you all the best going forward.
Kind Regards,
Mitchell
★★★★★ 5/5
GoogleI was really impressed by the service we got from Ensum Brown. They weren’t our agents, they sold us our new home, and I had no idea at the start how important this relationship would be. The communication was excellent, and they provided professionalism and structure to the process. Everyone in the team were brilliant!
Gary · 12 December 2025 · Ensum Brown Royston
Agent replied · 12 October 2026
Thank you so much for your review Gary. We’re delighted to hear that our team made such a positive impact on your purchase and that our communication and support helped guide you through the process. We really appreciate you taking the time to share your experience. Wishing you every happiness in your new home.
Mitchell
★★★★★ 4/5
GoogleWe were very impressed with the service received from Ensum Brown. They were proactive in marketing our property and helped us obtain a good price. The support from the team who looked after us up to completion was excellent. There were lots of issues up to exchange, not caused by Ensum Brown, but Sarah was fantastic. Always kind and understanding and taking a proactive role to try and move things forward. We are in our new home now and live it. Thankyou
Judy · 12 December 2025 · Ensum Brown Royston
★★★★★ 4/5
GoogleEnsum Brown recently handled the sale of our house and we found them to be good value overall. We did feel disappointed with the initial marketing team but once the house eventually sold, we were very impressed with the sales progression team. They worked tirelessly to make the sale happen and our thanks to Sarah and Fiona for all they did to keep that process on track, through various challenges and issues that arose.
Janice · 12 December 2025 · Ensum Brown Royston
Agent replied · 12 October 2026
Hi Janice, Thank you for taking the time to share your experience. We appreciate your honest feedback and are pleased to hear that the sales progression team supported you so well once the sale was agreed. Sarah and Fiona will be delighted to hear your kind comments, and we’ll be sure to pass them on. We also take on board your feedback regarding the initial marketing stage, as this helps us continue to improve our service. Thank you again for choosing Ensum Brown, and we wish you all the best moving forward.
Kind Regards,
Mitchell
★★★★★ 5/5
GoogleThe whole process has been professional and seamless. We have felt very reassured by the attention to detail and the fast responses to any queries that we have had. From meeting Ben at the outset, to the videographer and the marketing content he produced and then the handover to Gabriella - all have been first class. We would definitely recommend Ensum Brown.
Helen · 12 December 2025 · Ensum Brown Royston
Agent replied · 12 October 2026
Thank you for your wonderful feedback Helen. We’re delighted to hear that the process felt professional and seamless, this is the level of service we always aim to provide. Ben, Gabriella, and the wider team will be thrilled with your kind words. Thank you for recommending Ensum Brown, we truly appreciate it. Kind regards, Chloe.
★★★★★ 5/5
GoogleOur experience of Ensum Brown during the advertising of our property to let through to the tenant moving in today has been great. Gabriella is professional, conscientious, thorough and a pleasure to work. We’re very grateful for all her help and would happily recommend her.
Jill · 5 December 2025 · Ensum Brown Royston
Agent replied · 12 October 2026
Thank you so much for your lovely feedback Jill. Gabriella is truly exceptional and a real asset to our team. Kind regards, Chloe.
★★★★★ 5/5
GoogleVery supportive and patient with me! Clear communication and support, fast to respond and very pleasant to work with. I am young and a first time buyer and they prepared me very well and were very helpful. Couldn't fault them on a single thing.
Laurence · 5 December 2025 · Ensum Brown Royston
★★★★★ 5/5
GoogleBuying through Ensum Brown, I found everyone I dealt with very professional, George at the outset and Abby and then Sarah in seeing through the transaction.
Andy · 28 November 2025 · Ensum Brown Royston
★★★★★ 5/5
GoogleEnsum Brown were a great agent to deal with. Everyone was very polite and helpful, and granting us the use of their van to help with moving was an added bonus. We would definitely use Ensum Brown when we come to move again.
Duncan · 28 November 2025 · Ensum Brown Royston
★★★★★ 5/5
FacebookWe brought a house through Ensum Brown and they were really helpful and quick at getting back to us with any queries
Emma · 11 November 2025 · Ensum Brown Ware
★★★★★ 5/5
FacebookEnsum Brown estate agents have sold my house and have been really good at communicating throughout. Lisa T was on the case and was available to speak to whenever I had any queries.
Kerry · 30 September 2025 · Ensum Brown Ware
★★★★★ 5/5
FacebookI have had a very good experience with the sale of my house with Ensum Brown particularly with the service that I have received from Abby. She has gone above and beyond what was expected from her to support me with the sale of my property. Always quick to respond, caring, and approachable has made a big different to me! thank you
Rebecca · 26 September 2025 · Ensum Brown Ware
★★★★★ 5/5
FacebookWe had fantastic service from Ensum Brown! All the staff were really helpful and went to enormous lengths to support our purchase and make it all run smoothly. They were always reassuring whenever we had a problem, or when we were feeling stressed (apparently house purchasing can be one of life's most stress-inducing activities) and we cannot thank them enough. In particular, I should like to thank Sarah Leach for going 'over and above' what was expected. She handled everything brilliantly. Finally, when we arrived in our new house, we were welcomed by a beautiful bunch of flowers from Ensum Brown! Many thanks, dear people! - Alison and Martin
Alison · 15 September 2025 · Ensum Brown Ware
Agent replied · 26 November 2025
Where are you now dear friends?!
Please send details to our email ok? Much love, we want details! E and D
★★★★★ 1/5
FacebookErratic pricing - 3 staff gave different valuations. No contact & chased up to be informed to drop the price. Time wasted, reduction advice should be when chain collapsed. Delays due to indifference.
Anna · 6 September 2025 · Ensum Brown Ware
★★★★★ 5/5
Facebook⭐️⭐️⭐️⭐️⭐️
Ensum Brown were brilliant with our sale, especially Sarah who was fantastic with a particularly difficult sale. I highly recommend them!
Laura · 3 September 2025 · Ensum Brown Ware
★★★★★ 5/5
FacebookWe recently sold our house with Ensum Brown and received a brilliant service from start to finish - we would recommend them to anyone! A big thank you to both Nick and Sarah who were always on hand to answer any questions and provide support where needed. Sarah was brilliant at keeping our sale and purchase on track and ensuring we were kept updated throughout. Thanks so much!
Emily · 1 September 2025 · Ensum Brown Ware
★★★★★ 5/5
GoogleEnsum Brown were fantastic in helping us not only sell our old property but also buy our new one. They were enthusiastic about our old home and organising viewings etc was easy through the app. Everyone we dealt with was polite and helpful - thanks especially to Nick for his support.
Chris · 9 August 2025 · Ensum Brown Royston
★★★★★ 5/5
GoogleSarah was very helpful and kept me informed every step of the way. Great communication and support throughout, highly recommend!
Anamaria · 30 July 2025 · Ensum Brown Royston
★★★★★ 5/5
FacebookThe team at Ensum Brown were fantastic at helping me sell my property! We accepted an offer after a week of viewings, Mitchell explained the whole process and Sarah kept us updated at every step!
Boo · 29 July 2025 · Ensum Brown Ware
★★★★★ 5/5
FacebookI recently sold my house with Ensum Brown, and I have to say their Sarah, was absolutely brilliant throughout the entire process. From start to finish, she has kept me informed every step of the way,
Hannah · 16 June 2025 · Ensum Brown Ware
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
