Ensum Brown estate agents in Royston and Ware

★★★★★ 5/5

Google

Rating only, no written review.

Derico · 12 May 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Great experience, seamless transition between tenants and any repairs required from the property. Great experience with Josh thus far.

Christopher · 12 May 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Very positive experience with Ensum Brown especially with Neil and Sarah. The team were professional and knowledgeable throughout the whole process. Communication was excellent, we were kept informed at every stage. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️

CHRISTOPHER · 15 April 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Gabriella has been absolutely fantastic throughout our experience. She is incredibly welcoming, approachable, and always willing to go the extra mile to help. Her communication has been clear and prompt, making the whole process feel smooth and stress-free.

Lucy · 14 April 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

My wife and I instructed Ensum Brown to market our house around August last year. Nick came to value our house. He came across as very knowledgable and professional. We had a number of viewings in quick succession, which were all arranged giving consideration to our busy lives. I was impressed by their feedback process and communication. Most of the time, we would have initial feedback within 30 minutes of the viewing then more detailed feedback a few days later. This was all managed on the street app. Unfortunately, the market tailed off a bit, so things slowed down on the viewing front. Knowing we were looking to reserve a property, that would be contingent on our sale, Lisa gave special attention to marketing our property. I had weekly updates and felt safe in the knowledge they were doing everything possible to generate viewings. We eventually reduced the price to reflect the changed market, which soon led to some offers, one of which we accepted. After offer acceptance we were looked after by Sarah in sales progressions. Sarah was fantastic at communicating with us, the buyers and solicitors. We had a completion date in mind and I feel we wouldn’t have got there if it weren’t for Sarah’s tenacity! Overall a great experience and I would thoroughly recommend Ensum Brown in Royston.

Daniel · 11 April 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

I was so impressed with Ensum Brown over our tenancy in the area. They were all excellent to deal with and any issues, from the very first interaction we had with Ensum Brown, were dealt with promptly and professionally. Big thanks to Josh, Chloe and Gabriella!

Zoe · 9 April 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

We had a great experience selling our house in Royston through Ensum Brown, Mitchell Harness handled the sale and found a buyer very quickly, Sarah Leach then did a fantastic job to ensure the sale went through smoothly and swiftly. Definitely recommend!

Daniel · 2 April 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

All members of the Lettings team at Ensum Brown deserve recognition here. A huge thank you to Chloe for the first initial recommendation for the property, after taking our call and considering our needs for our next property. Gabriella for her effortless communication throughout and the preparation of legal documentation, and Josh for ensuring that our rental is in the best condition possible for our move in date. A completely seamless process, and made a stressful time so easy! I would not hesitate to recommend Ensum Brown for any tenant, or landlord using their services. Thank you all!

Evan · 2 April 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

I am a property developer and always use Ensum Brown. They are the best estate agents by a long way. Totally switched in to all sales and never need to chased for updates as they always keep me fully informed. They are very popular with buyers too as they are highly knowledgeable of the properties they are selling

Tristan · 2 April 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Ensum Brown were absolutely brilliant. Great communication, service, processes, insights and initiatives. Streets ahead of any other estate agents. 110% recommend.

Ben · 26 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Amazing service from Gabriella and Josh! They made the whole letting process smooth and stress-free. They were extremely accommodating with our schedule and very quick to respond to all our requests. If you're looking for a helpful and professional team, look no further!

Monika · 26 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

We had an excellent experience buying (and renting) through Ensum Brown. From start to finish the team were superb, and worked so well together from viewing to completion. A special thankyou to Gabriella and Sarah for making the process easy and straight forward! The team's communication is second to none, and we couldn't fault our experience. A really lovely group of people.

Josh · 26 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Ensum brown did a wonderful job supporting me with the sale of my house - I can’t fault them at all! All staff members especially Sarah, were friendly, kind, supportive and approachable when times were stressful! Thank you ☺️

Lucie · 26 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Looked after us from start to finish! It was a no brainer to go with Ensum Brown, unbelievably grateful for all their help.

Elizabeth · 16 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

I chose to let my house with Ensum Brown because of their fantastic local reputation, and I’m so glad I did. From the very start, the team were friendly, professional and incredibly helpful. Gabriella in particular really listened to my tenant requirements and took the time to understand exactly what I was looking for, which made me feel completely confident that my property was in the right hands. The whole process felt smooth and well managed from start to finish. Communication was always clear and prompt, and any questions I had were answered quickly and reassuringly. What could have been quite a stressful experience was made straightforward and hassle-free thanks to their guidance and support. I wouldn’t hesitate to recommend Ensum Brown to anyone thinking of letting their property, they genuinely care about their clients and go above and beyond to deliver a great service.

Jess · 12 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

We recently sold our parent's family home through Ensum Brown (Royston) and can highly recommend this company's services. Having been with another agent for the previous six months with low interest generated, we found the team at Ensum Brown to be very flexible and responsive to our particular needs. The team were extremely swift to re-market the property in a very professional manner and importantly, continued to update us with market reactions after each viewing. Special thanks go to Mitchell and Nick in sales, Lisa in marketing and Sarah in sales progression, all of whom were exceptionally helpful and responsive from start to completion. Wishing you all continued success for the future, and many thanks!

Malcolm · 12 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

We rented our house through this agency and had a very positive experience from start to finish. The whole process was well organised and efficient. Communication was clear, and any questions we had were answered promptly. They made the renting process smooth and stress-free, which we really appreciated. Everything was handled professionally and transparently. I would definitely recommend this agency to anyone looking to rent a property. Gabriella was very helpful throughout the entire process. She was clear, professional, and always available to answer our questions. She guided us during the house viewing and continues to support us as customers. We really appreciate her professionalism and friendly approach.

Leonardo · 12 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Great support with our sale and really clever, sensible suggestions to help sell our house. For viewings booked before it even went on right move and the first offered asking price-estate agents don’t often deliver on that!! Thanks to the team at Ensum Brown!!

Stacey · 12 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Ensum Brown recently sold our property in Royston. Throughout the protracted process, they - Sarah in particular - kept us informed and provided much-needed leadership in driving our sale forward. From start to finish, it took just over a year. I have used Ensum Brown in the past and I will continue to do so, and would recommend their services.

David · 12 March 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

The lettings representatives I communicated with were excellent. The Letting Consultant was able to answer all queries, and if an answer was not known at time of asking, the answer was provided, where possible by the end of the day. The Lettings Manager has also been excellent, able to address my fears over payments, and answering any or all questions I had, very quickly. I would say they both represented Ensum Brown Lettings very well.

Bruce · 12 February 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

We had a great experience with Ensum Brown, Royston Branch from start to finish. Ben supported us at the viewing stage and followed up afterwards, making everything feel well organised and straightforward. Once the sale was agreed, Sarah handled most of the after-sales process and was excellent at keeping communication clear between ourselves and the buyers and ensuring everything kept moving smoothly. Fiona was also a great help towards the end of the process and made sure everything was wrapped up efficiently. The bouquet of flowers on completion day was a very thoughtful and kind touch. We would describe Ensum Brown as: Professional, responsive, knowledgeable, supportive, and genuinely customer-focused. We would happily recommend them and would definitely use them again.

Helen · 12 February 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Sarah was fantastic throughout our recent purchase. From start to finish, she was highly professional, communicative, and always proactive in keeping us updated at every stage. Nothing was too much trouble, and her attention to detail helped ensure the process ran smoothly and efficiently. The overall experience was excellent, and the level of customer service we received truly reflected Ensum Brown’s commitment to high standards. We wouldn’t hesitate to recommend Sarah and the team.

Alvin · 12 February 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

The process of working with Ensum Brown has been excellent. Their responsiveness and professionalism has been exceptional throughout.

Florence · 19 January 2026 · Ensum Brown Royston

★★★★★ 5/5

Google

Gabriella has been really attentive, and reactive during our dealings with her as landlords. From our experience, she seems very thorough and really communicative. We can tell that she takes her role very seriously and does understand the limitations we have as landlords, residing in another continent, with a substantial time difference. We'd certainly recommend Gabriella and Ensum Brown to any landlords wanting to benefit from a 'total rental solution'.

Dominic · 12 January 2026 · Ensum Brown Royston