Trusted Agent profile · Hampshire, Dorset and West Yorkshire

Verified

Enfields reviews from sellers

5.0

★★★★★

80 reviews from sellers across 10 offices

www.enfields.co.uk

80 reviews of Enfields come from sellers, rated 5.0 out of 5 on average, across 10 offices in Bournemouth, Southampton, Bitterne and 4 more.

Reviews from sellers

80 reviews from sellers, newest first, with the office each one is about.

5/5

View Agents
Seller

Communication was Excellent

Through the sale of my property, enfields were fantastic at keeping me updated with feedback and dealing with the solicitors.

Ashley · 15 April 2017 · Enfields Southampton (46 Oxford Street)

5/5

View Agents
Seller

Very communicative and caring

Always available to support and did all they can to support me throughout the purchase of my first property

Martin · 11 April 2017 · Enfields Southampton (46 Oxford Street)

5/5

View Agents
Seller

Fantastic service. Made selling our house hassle free.

A great sense of urgency from the moment we made contact. Professionally handled from taking the first photos through to completion. Adam and Kevin have been really key to us being able to sell so quickly, get a good price for our property and feel comfortable throughout the whole process. Constant communication, updates, and chasing 3rd parties when needed. Enfields Bitterne are really all about their customers and couldn't do enough to help. High quality advice and recommendations made us feel we were in good hands the whole time. A first class service handled by professional and friendly Agents who care about what's best for their clients. Would highly recommend them to anyone looking to move house. A massive thank you for all you've done.

Philip · 7 April 2017 · Enfields Bitterne

Agent replied · 14 April 2017

Hi Philip Thank you for your kind comments they are appreciated. We hope that you will enjoy your new home! Kind Regards Kevin

5/5

View Agents
Seller

Excellent Estate Agent

As total newcomers to selling a property, we would like to thank Kevin for his kindness and patience, guiding us through the whole process, from the valuation to completion, and sale of my mother's house. He was always available to answer our questions, and gave us updates regularly. Thanks too, to everyone in the team at Enfields, who helped us over the past months, in a friendly and professional manner. From our experience, we would certainly recommend Enfields for the excellent service we received.

Yvonne · 31 March 2017 · Enfields Bitterne

Agent replied · 3 April 2017

Hi Yvonne Thank you for your review, it is appreciated. We are glad we were able to help Kind Regards Kevin

5/5

View Agents
Seller

Pro-active estate agent

Shaun always kept me in the picture and whenever there was a pause in the process, he would always chase the buyer and the buyer's solicitors.

Christine · 23 March 2017 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Seller

Simply the Best!

Having bought and sold a dozen times, I chose Enfields because of their professionalism, expert knowledge of the local area and I couldn't have chosen a better agent. Daryl who came round to value my property is polite, courteous and instils confidence. I believe the agent showing prospective purchasers around your home has to strike the right balance of professionalism whilst being approachable - these are the qualities that Daryl has. Kevin who follows up everything once the sale has been achieved is brilliant. Always returns calls (no matter how many times you feel you need to speak to him), reassuring and knowledgeable about all aspects of the selling and buying process. Goes above and beyond to ensure all runs smoothly. I cannot recommend Enfields of Bitterne highly enough. Thank you all in the office for the way you handled my sale and kept in contact throughout. A brilliant team who are a credit to Estate Agents.

Shirley · 22 March 2017 · Enfields Bitterne

Agent replied · 23 March 2017

Hi Shirley Thank you for your very kind words, both myself and Daryl are delighted for you. We hope you will enjoy your new home! And thank you again for choosing us to sell your property. Kind regards Kevin

5/5

View Agents
Seller

Honestly and integrity

As someone who works within the property industry I'm lucky enough to hear and see the good and the bad estate agents in Southampton. It really is a minefield and I have huge sympathy for potential sellers who are trying to navigate the maze of sales pitches. For this reason I thinking sites like this are so important as it allows potential customers to get independent and unbiased reviews of agents they may be considering. I've been lucky enough to have dealt with Daryl on a number of occasions, both with properties I own and also viewed potential houses to buy. He's passionate about what he does and his preparation and understand of my home and the general market is always second to none. He has huge integrity and is very honest about the whole process. I can not recommend Enfields in Bitterne enough to anyone considering selling their home. Thank you for all you done for me Daryl.

Chris · 13 March 2017 · Enfields Bitterne

Agent replied · 14 March 2017

Hi Chris Thank for your very kind words, they are appreciated and Daryl is equally grateful. Thank you again Kind regards Kevin

5/5

View Agents
Seller

Excellent Customer Service

I would like to thank Kevin and his staff for the excellent Customer Service offered throughout the sale of our house and onward purchase. From our very first meeting with Daryl who valued the house, through to completion, we couldn't have asked for better. Communication was fantastic, weekly phone calls from Kevin with updates (whether there was anything new or not), from chasing up our buyers solicitors to answering simple queries, he always displayed a cheery 'can do' attitude. The whole experience was much less stressful with the teams help and I would not hesitate to highly recommend Enfields Bitterne to anyone wishing to sell their property..

Lynda · 6 March 2017 · Enfields Bitterne

Agent replied · 8 March 2017

Hi Lynda Thank you for your very kind words and great review. This is appreciated. We are glad we were of assistance and delighted your sale went through. Enjoy your new home! Kind Regards Kevin

5/5

View Agents
Seller

Excellent and persistent

The Property for sale was not what you could class as an easy property to sell. They handled both the sellers and the purchasers needs and made sure you the sale reached the finish line! Thanks guys.

Ian · 13 February 2017 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Seller

Will definitely recommend Enfields to a friend

We bought our house through Enfields in 2008 and decided to use them again to sell our house in 2016. We received an excellent service from Kevin and the team and I would definitely recommend them to a friend. We were given weekly updates to keep us informed on the process which was much appreciated as selling a house is a stressful time. Enfields know their market well and we trusted the advice they gave us.

Nichola · 10 February 2017 · Enfields Bitterne

Agent replied · 13 February 2017

Hi Nichola I hope you are well and enjoying your new home. Thank you so much for your very kind words and thank you for choosing us to sell your home. Kind Regards Kevin

5/5

View Agents
Seller

Best estate agents in Bitterne.

Sold my flat for more than I had honestly expected to get and they got the offer pretty quickly, keeping me updated every step of the way. I have dealt with other estate agents in the area and found them all to be hard work so I would highly recommend anyone selling to use Enfields. Head and shoulders above the rest!

Jonathan · 9 February 2017 · Enfields Bitterne

Agent replied · 11 February 2017

Hi Jonathan Thank you so much for the great review it is appreciated. We hope you are enjoying your new home! Kind Regards Kevin

5/5

View Agents
Seller

Excellent service from a highly knowledgeable team of agents.

The exception to prove the rule. Kevin and his team demonstrated to myself, my family (who are somewhat sceptical of estate agents) and in turn, my property's new homeowner, precisely why they are considered market leaders in the very competitive Bitterne property market. From initial contact through to post-sale after-service, the team were always available, whether in office, via email or at the end of a phone - particularly Kevin, who as owner of the business showed considerable experience and a calm, collected manner when dealing with what many describe as "one of the most stressful things you can do" - namely moving home by buying and selling a property. Having achieved the sale price initially indicated and agreed upon when first valuing the property, as well as attaining it within the target timeframe that I needed, I can honestly say that the Enfields Bitterne team are the only team of professionals I could recommend, when selling or buying a home within east Southampton. Having dealt with property for most of my adult life in some form or another, it was a welcome change in this instance to be able to rely upon the advice of others for a change. If you are thinking about moving, buying a home or indeed selling a property in an area covered by Kevin and his team, then I would not hesitate to recommend them to you, as I have to others. (PS: This is not a paid for review - they genuinely are that good, see for yourselves. I could happily supply the address of my former property, but to respect the privacy of it's new owner, I'll refrain.)

Russ · 9 February 2017 · Enfields Bitterne

Agent replied · 10 February 2017

Hi Russ Thank you for your great review, we are grateful for this. We are delighted to have helped. All the best Kevin

5/5

View Agents
Seller

Highly recommended local agent

Adam and Kevin were fantastic when we sold our property in Sholing. From the valuation stage through to exchange we were kept up to date throughout. Moving is stressful and our move was no exception, but despite myself and my partner completely stressing and panicking constantly Kevin handled the sale (and us!) brilliantly. An actual face to face service rather than a random person you can only contact on the phone and may never speak to again, I never once had to explain who I was and what property I was calling about when I called, it was a personal service. I cannot recommend this estate agent enough, they are local, they are experienced, they are friendly, they are knowledgeable and they know what they are doing. Thank you!

Kerry · 9 February 2017 · Enfields Bitterne

Agent replied · 10 February 2017

Hi Kerry Thank you so much for your very kind review it is appreciated and I am glad we were able to help you sell your property. Kind Regards Kevin

5/5

View Agents
Seller

Hardworking, helpful, informative and professional

We had a fairly drawn out sales process due to time wasting non-buyers and then the complexity of selling an old house with all the niggly little issues they have. Enfield's staff were excellent at providing pragmatic and sensible advice and reassurance throughout. On a number of occasions they went above and beyond to sort things out and help move the process when other professionals for others in our chain fell short and caused problems. No hesitation in recommending them very highly.

Benedict · 28 January 2017 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Seller

HONEST AND PROFESSIONAL SERVICE

As Executors for our late sister we asked Enfields to value the property and then instructed them to sell on our behalf. Right from the outset their communication has been brilliant, contacting as promised with weekly updates. We believe they put their clients first and therefore give realistic valuations and do not worry about themselves. The valuation they gave was proved to be accurate and the property has sold without any major snags. Well done to the team at Enfields and in particular Kevin who has liased with us throughout.

CHARLES · 19 January 2017 · Enfields Bitterne

Agent replied · 21 January 2017

Dear Charles and Tina Thank you for your very kind words they are appreciated by me and my team. Thank you also for your patience and understanding with the chain. We wish you all the best for the future. Kind regards Kevin

5/5

View Agents
Seller

Another successful sale

Kevin Ashley and his team of highly competent and professional estate agents have again delivered an excellent service. I have used this company twice now and have always been extremely pleased with the results. Clients are kept fully informed throughout the process of selling by email; Kevin and the team are also available by phone should the need arise. This firm in Bitterne is held in high regard for the standards it offers all.

Leon · 14 January 2017 · Enfields Bitterne

Agent replied · 17 January 2017

Hi Leon Thank you for your very kind words. Both myself and my team and delighted to hear this. Thank you for choosing us to sell another property. We wish you all the best for the future, Kind regards Kevin

5/5

View Agents
Seller

You won't do better

Have used this branch twice as a buyer and twice as a seller - this last time as a seller Kevin and his team - in my humble opinion could not be bettered The best things about the branch is their - honesty , integrity and patience - they will tell you just how it is -- even if sometimes - you may not want to hear it -- but that way there are no nasty surprises. I wish the branch the very best of luck in the future - and would advise anyone not to hesitate in using them to buy/sell a property

Dean · 9 January 2017 · Enfields Bitterne

Agent replied · 11 January 2017

Hi Dean Thank you for your very kind words both myself and my team are grateful. I hope you enjoy your new home and the new area! We wish you all the best for the future. Kind regards Kevin

5/5

View Agents
Seller

Fantastic, professional service

Enfields were brilliant. We were selling at the end of a period of letting our property and having previously had great difficulty selling with another agent (many sales falling through and lots of stress). Enfields were friendly and professional throughout, marketing the property quickly and efficiently, dealing sensitively with unhelpful tenants in their notice period and keeping us up to date incredibly well throughout. Thoroughly trustworthy. We had an extremely straightforward and fast sale in the end and were very impressed with Enfields in Bitterne.

Anna · 6 January 2017 · Enfields Bitterne

Agent replied · 10 January 2017

Hi Anna Thank you so much for your kind words. They are appreciated and I am glad we were able to help. Hopefully, now that the sale has gone through you can relax. Enjoy! Kind regards Kevin

5/5

View Agents
Seller

Communicative, friendly and efficient. Always someone to talk to.

I chose Enfield's for the sale of my two properties because from the very start they were straight forward and down to earth. They have always answered my enquiries and kept me up to date with making me feel as though I was not being fobbed off. If one member of staff is unavailable then another will help where they can or the person you wanted to speak with always gets back to you. I would recommend then to anyone.

Adrian · 3 January 2017 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Seller

Highly recommended. Very efficient & helpful.

There was never any pressure. All the team were always helpful, knowledgeable & reassuring. I particularly liked the way that at all times I was kept up to date with the situation. There is nothing negative that can be said..

Patricia · 22 December 2016 · Enfields Bitterne

Agent replied · 3 January 2017

Hi Mrs Saunders Thank you for your kind review, your words are appreciated. We wish you all the best in your new home. Kind Regards Kevin

5/5

View Agents
Seller

Excellent service

I sold my flat with Enfields, overall customer service was excellent, particularly from Will and Shaun. Will gave what I felt was honest and helpful advice when marketing my property, and Shaun was very helpful towards the end of the process chasing up on matters to ensure we reached completion within the agreed timescale. Both were polite, friendly and empathetic in what is a stressful time. I would have no issue using them again.

Julie · 21 December 2016 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Seller

Competitive, highly professional estate agency

The sale of our detached property did not proceed in a straight forward manner because of difficulties in the chain. The ultimate, successful outcome owed much to the diligence and professionalism of the Bitterne staff involved. Communication with us was excellent at all times - whether it was providing specific feedback from potential buyer visits or following through after offer acceptance to completion and exchange. We appreciated the specific advice on presenting our property and the weekly communication from the team. Everyone in the office was friendly and helpful at all times. Roles were clear and delegation effective. Their knowledge and expertise of buying and selling in this area of Southampton ensured that the property was marketed at a realistic price and that we achieved close to what we anticipated.

Michael · 12 December 2016 · Enfields Bitterne

Agent replied · 14 December 2016

Hi Dr Yates, Thank you so much for your kind words they are appreciated by both myself and the team. Equally, we would not have got to the end without you and your wife's patience. Thank you again. Kind regards Kevin

5/5

View Agents
Seller

Superb service

The team at Enfields Shirley were superb dealing with my sale. To say there were a few hiccups along the way is an understatement (none of Enfields doing I might add). I was always kept informed with any developments and Shaun was very proactive getting things on the move with the solicitors involved. I can't praise Shaun and his team enough. Thanks all. Nikki

Nicola · 8 December 2016 · Enfields Southampton (347 Shirley Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions from sellers about Enfields

What do sellers say about Enfields?

80 reviews from sellers across 10 offices, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

The Trusted Agent

Is this your office? Claim your page.