Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View AgentsSelling house feedback
I am very happy with Ella with marketing and selling my property, from the very start to the completion they were totally professional and kept me informed of all developments along the way, would recommend 100%.
James · 20 December 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 20 December 2018
Dear James,
Thank you so much for your kind review. I'm sure I can speak for all us us here at Ella Homes it has been a pleasure working with you. Glad we sold for you and we all wish you the very best in your new home.
★★★★★ 5/5
View AgentsNot your stereotypical Estate Agents!
Let's face it, we all have a pretty dim view of estate agents & whilst looking for a property to buy earlier this year I certainly came across my fair share of agents that lived up to their image. However, thank goodness the staff at Ella did not conform to the general view, in fact quite the opposite. I can happily say that all my dealings with Ella staff was a pleasure.. Communication on all occasions was clear, prompt, accurate & helpful. The team made buying a property through Ella very straightforward & dealt with all queries promptly. I would recommend this estate agent to anyone, either buying or selling
Kathryn · 7 December 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 10 December 2018
Dear Kathryn,
Thank you so much for your kind comments. It was a pleasure dealing with you, Congratulations on purchasing your new home and we all wish you every happiness in your new home.
Kindest regards
Rachael on behalf of the Ella Sales team
★★★★★ 5/5
View AgentsGreat professional service, would highly recommend.
Dealing with the team at Ella homes made our house move so much less stressful, we can't thank Mark and his team enough.
Nothing seemed to much trouble and always there when we needed advice and a guiding hand.
You won't find better.
The Picketts family.
Anthony · 7 December 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 20 December 2018
Dear Tony,
Thank you so much for your kind review and I'm glad we were able to ease the stress of house moving for you all. It was great working with you both too and we all wish you many happy new memories in your new home.
From all of us
★★★★★ 5/5
View AgentsA proper agent with a proper service.
I just wanted to send you a note of thanks for your help and professional approach to the sale of my cottage. Having used a previous estate agent to try and sell my property, it was refreshing to have immediate feedback on all viewings and also to have advice and contact at each stage of the sale process. Although I ended up finding a private buyer, I would definitely recommend using Ella Homes to others looking for a professional service.
Tina even went the extra mile, by returning to the house whilst I was away one weekend following a viewing to ensure the cat was safely back indoors after he had run out of house, that’s what I call a personal service!
Jane · 7 December 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 20 December 2018
Dear Jane,
Thank you so much for your review. So glad the sale went through for you and we all wish you the very best in your new home making more happy memories.
All the best for all of us here at Ella Homes
★★★★★ 5/5
View AgentsEfficient service
Very efficient service, we were able to liaise with the same staff throughout the process of buying our house who were very friendly and helpful. Would definitely recommend and use again.
Claire · 6 December 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 20 December 2018
Dear Claire,
Thank you for your kind feedback and we are all glad the purchase went through smoothly and you are all settling in. We all wish you the best in your new home and thank you for using Ella Homes.
Kindest regards the Ella team
★★★★★ 5/5
View AgentsHome Selling
The team at Ella homes were excellent throughout the selling process of our home. They were extremely professional, friendly and proactive ensuring that the sale proceeded as hoped. Thanks very much Ella.
Ian · 6 December 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 20 December 2018
Dear Ian,
Thank you for your kind review and for instructing Ella to sell your home. It was a pleasure to be able to work for you and sell your home. We all wish you the best and hope to help in your future search for your new home.
Wishing you all the very best from all of us at Ella Homes
★★★★★ 5/5
View AgentsProfessional friendly swrvice
I found Ella Homes easy to deal with and good communication, I would recommend them and use them again
Keith · 6 December 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 20 December 2018
Dear Keith,
Many thanks for your review and feedback. Cant wait to see the house once it is finished. Thank you again for using Ella Homes and we wish you all the very best.
Kindest regards the Ella team
★★★★★ 5/5
View AgentsSale of 8 Old Springfields
Ella have been supportive right through the sale of our house. Would recommend them to everyone selling their house.
Jan · 28 November 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 6 December 2018
Dear Jan,
Thank you so much for you review and I hope you move has gone smoothly for you both. We all wish you the best in your new home and have a very Merry Christmas and a very happy new year making more happy memories in your new home.
From all of us at Ella Homes
★★★★★ 5/5
View AgentsExcellent service achieved £22,500 more than another agent quoted top end.
Kept in touch throughout the process and valued the property for £525k at top end against another local agent who valued it at £475. Actually achieved £22,500 more than their top end. Well done !
Thanks
Sid · 24 September 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 20 December 2018
Dear Sid,
What great feedback!! Thank you so much and it was a pleasure to do business with you and glad we could help you move to your new location. We all wish you the best in your new home.
From all us us at Ella Homes
★★★★★ 5/5
View AgentsExcellent service from a professional team.
Al the staff at Ella made selling our home in East Claydon a very quick and smooth process.
Jane · 3 September 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 21 September 2018
Dear Jane,
Thank you for your review. From all of us here at Ella Homes it was a pleasure working with you and we wish you all the very best in your next new home.
★★★★★ 5/5
View AgentsExcellent friendly and professional service
We were highly impressed with all of the team at Ella who kept us updated at every step of our move. We wouldn't hesitate to recommend them as they provided us with outstanding service and were always on hand to answer any queries we had. Thanks to them a stressful situation was handled well and made easier for us. Many thanks to everyone who made our tricky move successful.
Victoria · 17 August 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 30 August 2018
Dear Victoria,
Thank you for your kind review and comments. Its always good to see a sale go through successfully and we all enjoyed working with you both. From all of us here at Ella Homes we wish you both the very best in your new home.
★★★★★ 5/5
View AgentsGreat service
We were very pleased with the service that we got from Ella. Our initial meeting with Mark was most insightful, and we enjoyed hearing his philosophy on marketing a property. The commission that was proposed was very reasonable, and less than local competitors. Professional photography was included in the fee, and was of an excellent standard, and there were no other extra charges as the EPC was also included. Mark and Tina guided us through the whole journey, remained calm when there was the occasional understandable bump, and responded quickly to our questions. Ella always acted professionally and we have no hesitation in recommending them.
Jonathan · 14 August 2018 · Ella Residential Sales & Lettings Winslow
★★★★★ 5/5
FacebookElla did a great job with selling our home. The team were a pleasure to deal with, kept us updated at every stage and provided excellent customer service along the way.
We would have no hesitation in recommending Ella to our friends and family.
Amy · 14 August 2018 · Ella Residential Sales & Lettings Buckingham
★★★★★ 5/5
View AgentsExcellent
We were kept informed the whole way through.Would highly recommend.
Carley · 1 August 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 30 August 2018
Dear Carley,
Thank you for your review. On behalf of all of us here at Ella Homes, we thank you for your business, it was a pleasure working with you both.
Many thanks again
★★★★★ 5/5
View AgentsMr and Mrs F
We have moved house 6 times, and Ella, as our sole agent on this occasion, were the best we have had. The team accompanied all viewings as we requested, kept us informed, and were supportive, through to completion., We feel we benefitted from them being an independent agency, because as with the bigger players, they had access to all the same technology but with a more personal approach.
Elizabeth · 24 July 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 30 August 2018
Dear Mr and Mrs F, thank you for your review. It was a pleasure working with you and we all wish you the very best in your new home.
★★★★★ 5/5
View AgentsExcellent
The team went out of their way to sell my home and to find the right property for me.
Very professional, helpful and informative through out the whole process.
Ali · 24 June 2018 · Ella Residential Sales & Lettings Winslow
★★★★★ 1/5
View AgentsDealing with Ella to sell my late father's property was a truly dreadful experience
Ella sell a lot of properties because they value them near the bottom of the market which is ok if you want to get on and sell quickly, but might not suit everyone. They did very little to act on my behalf as the client.. They didn't get the place on the market as quickly as promised and I never saw the brochure on the house that they also promised. They did find a buyer for me but when the buyers were slow to get legal proceeding kicked off Ella did nothing to chase it up until prompted by my solicitor, Worst of all for me, meddling by Mark Ayres turned the run up to completion of the sale from a stressful experience into a distressing and stressful time. They say on their website that "our relationship with the client is never taken for granted". I didn't find this to be true and I certainly wouldn't recommend them.
Stephanie · 25 May 2018 · Ella Residential Sales & Lettings Winslow
Agent replied · 10 July 2018
Hi Stephanie
We are truly sorry that you feel this way. We actually had to chase the solicitor rather than the other way around and always try to work in the best interests of our clients the vendors. Your buyer was ready by mid February but sadly, on this occassion due to reasons set out to us by your solicitor it could not complete until the May. We chased this on a weekly basis for you right up until completion. We certainly don't mean to meddle, rather we intend to maintain communication between all parties and ensure the sale reaches exchange and completion for all parties. Sincere apologies for any distress caused.
Ella
★★★★★ 5/5
View AgentsProfessional and constant feedback
Ella Homes were very professional and produced viewers for our property as soon as it came onto the market. They gave us constant feedback about the viewings & helped us remain calm through out the whole selling process. They also gave us professional & sound advice when we received the first offer on our property.
Lucy · 7 March 2018 · Ella Residential Sales & Lettings Winslow
★★★★★ 4/5
View AgentsMr and Mrs S - purchaser
Of the three agents involved in our move, Mark Ayres and his team were the most helpful and made every effort to expedite our move. We would recommend Ella.
RB · 6 March 2018 · Ella Residential Sales & Lettings Buckingham
Agent replied · 6 March 2018
Dear Mr and Mrs S,
Thank you for your review and we are delighted we help you and make your whole moving experience more pleasurable. Thank you again for choosing Ella Homes
★★★★★ 5/5
View AgentsGreat service
Tom · 22 February 2018 · Ella Residential Sales & Lettings Winslow
★★★★★ 5/5
View AgentsOf the three agents involved in our move, Mark Ayres and his team were the most helpful and made every effort to expedite our move.
Edward · 20 February 2018 · Ella Residential Sales & Lettings Buckingham
★★★★★ 5/5
View AgentsTina was fantastic through what was a very difficult and stressful process. I would highly recommend Ella to help with a smooth process.
Claudia · 12 February 2018 · Ella Residential Sales & Lettings Winslow
★★★★★ 5/5
View AgentsWe were most impressed with Ella homes and particularly Mark Ayres, who was excellent at keeping us up to date with the progress of the sale. We would recommend Ella Homes and would certainly use them if we ever moved
Jenni · 29 January 2018 · Ella Residential Sales & Lettings Buckingham
★★★★★ 5/5
View AgentsOverall, very happy with the company, and would use them again
Mr · 28 January 2018 · Ella Residential Sales & Lettings Buckingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
