Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Mark at Eadon Lockwood and Riddle, Absolutely brilliant service!
Mark went above and beyond from the very start, making us feel welcome and fully supported through every single step of the application and referencing process. As I am self-employed, we faced quite a few hurdles and complications along the way, and there were times I honestly felt like giving up. But Mark never did, he kept going, came up with solutions, and found ways to make everything work for us.
We are so pleased with the service we received, and thanks to his dedication and help, we can now start our little family in our new home. I really couldn’t say thank you enough. I highly recommend Mark to anyone looking for an estate agent who truly cares and goes the extra mile.
From Dylan and Cat
Dylan · 2 June 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 24 September 2026
Thank you Dylan and Cat for this great feedback which we will share with Mark. Regards, ELR.
★★★★★ 5/5
TrustpilotKathryn and Helen in the Hathersage…
Kathryn and Helen in the Hathersage Branch went above and beyond to provide incredible personalised service. I was kept informed and communication throughout the chain was clear and timely. I can’t praise them enough - highly recommended.
Katie · 31 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great - feedback about Helen and Kathryn - we will share it with them both. Regards, ELR.
★★★★★ 5/5
TrustpilotVery knowledgeable agent
Janine was really knowledgeable about the property. As well as giving us a great history of the property, Janine had also been really proactive about exploring the options for potential improvements to the house. It was by far the best viewing experience we've had.
Hannah · 29 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great feedback - we will share with Janine who will be delighted that you were so happy with her service. Regards, ELR.
★★★★★ 5/5
TrustpilotDebra at ELR has been brilliant going…
Debra at ELR has been brilliant going above & beyond for us. Even chasing our estate agents & solicitors on the house move. Wed definitely recommend Debra & ELR they do an amazing job. 🌟 🌟 🌟 🌟 🌟 well not go to another estate agent again if we were to move from our new home. Thanks again Debra, Fiona & Lee
Fiona · 26 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this detailed review - Debra is a valued member of the Rotherham team so will be very happy with your lovely comments. Regards, ELR.
★★★★★ 5/5
TrustpilotHave rented with ELR for over four…
Have rented with ELR for over four years, in that time they've always been helpful and responded to issues quickly especially Alex. Wouldn't hesitate to rent from them again!
Sam · 14 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thanks for this great review about Alex and the Lettings team - they will be delighted! Regards, ELR.
★★★★★ 5/5
TrustpilotVery well managed house purchase
ELR have managed the purchase of our property in a very efficient manner. They have responded to requests within hours typically and have been very responsive. Janine in particular has gone above and beyond to help us with an issue that needed input from the sellers even after purchase. She has been great from viewing until post-completion. We have been very happy with the service offered by ELR.
Katie · 12 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank for you this great feedback which we will share with the team. Regards, ELR.
★★★★★ 5/5
TrustpilotI recently moved into a rental property…
I recently moved into a rental property through ELR.
I have been very pleased with the level of service and communication from the lettings team. Having spoken to/dealt with Lynsay, Kevin, Anthony and Alex, everyone was polite, friendly and helpful.
Z · 12 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great review of the Lettings team! We will share this great feedback. Regards, ELR.
★★★★★ 5/5
TrustpilotExcellent Personal and professsional service !
I have had close contact with ELR over the last few months through the sale and purchase of our property and recently the sale of my parents house.
The service has been first class very personal, polite and professional by all of the team however Janine has taken the lead and gone above and beyond.
Thank you and can highly recommend.
Toni.unklescafeology.com · 11 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this - Janine has been getting great feedback and will be very pleased. Regards, ELR
★★★★★ 5/5
TrustpilotNeil Stroughair ELR estate agent
Neil Stroughair The estate agent who organised our viewing of a house in Sheffield, was one of the most Professional people I have ever dealt with when searching for property. She was incredibly helpful in every way, and very informative, and knowledgeable about things I have never considered before when buying a property. She was polite, and professional in every way, and I would highly recommend her, in fact I can’t recommend her enough
Angela · 11 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this glowing review! We have shared with Nell and she is delighted! Regards, ELR.
★★★★★ 5/5
TrustpilotJanine and the team at the Banner Cross…
Janine and the team at the Banner Cross branch have been really helpful and proactive, I would definitely recommend them.
Suzanne · 11 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great feedback - Janine is thrilled! Regards, ELR.
★★★★★ 5/5
Trustpilot100% recommendation of ELR
We placed our house on the market through ELR and had the most informative service from day one.
We had a home visit from Sarah Ashley who valued our house and explained the process to us, we were then introduced to Debra Draper who handled our account. Debra kept us informed on absolutely everything to do with viewings and once sold Debra updated us on every movement through the process of sale
Great service from Debra and would 100% recommend ELR
Nathan · 7 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great review which we will share with the team! Regards, ELR.
★★★★★ 5/5
TrustpilotSale and Purchase
I have used ELR several times over the last few years and have found their service excellent. I have both sold and purchased through them and even though the sales were tricky they guided us through smoothly. A special thank you to Leah who went above and beyond to help us get everything sorted.
Sam · 7 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 24 September 2026
Thank you for this great feedback about Leah which we shall share with her. Regards, ELR
★★★★★ 5/5
TrustpilotWe had a fantastic experience selling…
We had a fantastic experience selling our property with ELR. From the initial valuation to completion, the team was professional, proactive, and highly knowledgeable about the local market. Olivia, in particular was excellent throughout keeping us informed at every stage and was always quick to respond to any queries. Would definitely recommend.
Simon · 7 May 2026 · Eadon Lockwood and Riddle Europa Link
★★★★★ 5/5
TrustpilotLeah was brilliant
Leah was brilliant, supported us throughout a difficult sale process when things fell through multiple times. She was diligent and very much on the ball, pushing things through right to the end. Thank you Leah!
Mr · 5 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great feedback regarding Leah which we will share with her. Regards, ELR.
★★★★★ 1/5
TrustpilotUnhelpful and unprofessional staffs…
Unhelpful and unprofessional staffs dealing with the lettings. I called to ask for updates regarding my maintenance and felt that the staff was so rude and brushing it off telling me to use their fixflo which had so far only has AI replies, and at one point one of his colleague laughing at the back. So rude.
If you are a tenant, I would advise to try find other agents.
Najhan · 1 May 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for your feedback. We’re sorry to hear you have felt frustrated, and we do understand how important it is to receive clear updates when maintenance is ongoing.
Maintenance issues are logged through Fixflo so they can be recorded, tracked and passed to the right contractor, in this case it is the landlords own contractor who completed the works before move in. We can confirm that the landlord’s contractor has been asked to contact you directly regarding this matter.
Please do contact us directly if you need any further help, and we’ll be happy to assist.
★★★★★ 5/5
TrustpilotSpeedy, responsive and positive
Pulled everything together to get our house on the market quickly. Responsive and positive on the communication front, and James H and whole team very efficient so far.
Suzanne · 30 April 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great review - is there a particular individual you would like to mention so we can give them the feedback? Regards, ELR.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Sold my house through ELR. They really helped push the sale. Really communicative at every step and went above and beyond to help me get the sale across the line but also to advocate for both parties. Fair company, gave a fair price and were a pleasure to deal with. Janine was looking after me and essentially took the lead and made the whole process easy from start to finish
Atheeb · 30 April 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great review about Janine - she will be thrilled! Regards, ELR.
★★★★★ 5/5
TrustpilotGreat service received
Excellent and professional service received from Caroline during the sale of our late mums house. Can definitely recommend
Jojo · 28 April 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this kind feedback. Is there a branch or particular individual you would like to specify so we can tell them? Regards, ELR.
★★★★★ 5/5
TrustpilotElR Hathersage
We listed our house with ELR in January and accepted an offer with in five days . Caroline Marsden was so helpful through the whole process , advising us on the pros and cons of the 2 offers we received and continued her support all the way through to completion . We could not fault her professional and friendly manner . Thankyou Caroline
Nicola · 27 April 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great review which we will share with Caroline. Regards, ELR.
★★★★★ 5/5
TrustpilotMade selling my house easy!
ELR made selling my house easy! From the initial valuation through to completion, there was constant, efficient communication. Their proactive chasing of other involved parties saved me a lot of time and hassle.
Thanks to Janine and Andy.
Will be using for our next move!
Oliver · 21 April 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great feedback for Andy and Leah - we loved working with you. Regards, ELR.
★★★★★ 5/5
TrustpilotGoing the extra mile.
ELR were the estate agents for our sellers, but the sales negotiator - Leah Bell -was our source of knowledge about all the transactions in the whole of our chain. She was more forthcoming about progress/holdups than our own agents and kept us informed when things were dragging on ...and on... and on! She certainly appeared to do more than anyone to keep the whole thing on track.
We are never ever moving again (!) but if we were I would want Leah to be looking after our sale .
I approve of ELR's ethos of keeping stakeholders informed and advised of realistic options, throughout the whole buying/selling process and of their willingness to go above and beyond in keeping their clients updated.
Melanie · 20 April 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this great feedback about Leah - we will look forward to sharing this with her. Regards, ELR.
★★★★★ 5/5
TrustpilotExcellent experience.
We sold our late father’s home through ELR and we could not be happier with how everything was handled. Leah kept us updated at every stage and was very efficient as well as being very thoughtful about the emotion tied to the situation. The apartment sold very quickly and at the right price.
Jenny · 20 April 2026 · Eadon Lockwood and Riddle Hope Valley
Agent replied · 24 December 2025
This is wonderful feedback about Leah - thank you! Regards, ELR.
★★★★★ 5/5
TrustpilotAmazing Service
We bought a property through ELR. They were fantastic from the initial viewing, to the day of completion.
MR · 20 April 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you Peter - is there a specific team or branch member you would like to mention? Regards. ELR.
★★★★★ 5/5
TrustpilotHaving to make a stressful move was…
Having to make a stressful move was made much easier by Debra who took the time to explain things to me especially as I was a complete novice with regard to buying and selling houses. Thank you, Margaret
Mrs · 16 April 2026 · Eadon Lockwood and Riddle Europa Link
Agent replied · 3 June 2026
Thank you for this feedback which we will share with Rotherham team. Regards, ELR.
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