5/5
Excellent service from start to finish, kept me informed of progress all theway. A very quick sale at the asking price.
Trusted Agent profile
★★★★★
589 reviews across 3 offices and 3 platforms
Duckworths has three offices, in Burnley, Hyndburn and Blackburn with Darwen. Together they have 589 reviews on three platforms, rated 4.6 out of 5 overall.
491
Reviews on Google
All 3 offices
77
Reviews on Facebook
Business-wide
21
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Duckworths's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service from start to finish, kept me informed of progress all theway. A very quick sale at the asking price.
5/5
Had a misunderstanding/miscommunication with the vendor. Duckworth's were able to work professionally to save this and turn this around despite it not being them at fault. Thank you.PositiveProfessionalism
2/5
Always seem to want more is my experience bought three houses from these guys and two had higher offers a week or so after my offer was accepted Just find it very strange how it happened on two exactly the same way
5/5
James from Duckworths Estate Agents was professional, polite, knowledgeable with a hint of humour. I have encountered some EA’s that have made this experience more difficult that it needed to be, I’m thankful that this wasn’t the case. Thank you James and the team!
5/5
Great experience with Duckworths from start to finish, leaving me stress free when selling my house. Friendly, helpful and knowledgeable staff who ensured a smooth process throughout. Would definitely recommend!
Thank-you for leaving such a fantastic review. Wishing you all the best, from all of the team at Duckworths Estate Agents 🦆 …
5/5
I recently bought and sold with duckworths and the experience was pleasant. I didn't need to worry about anything, everything was taken care of by Amy with the viewings of my property and the one I was buying and Michelle who negotiated between us n buyers n sellers. I had regular updates on both sale and purchase which meant I was not chasing anything it was all done for me. Thank you very much duckworths for all your help, will definitely recommend and use again.PositiveResponsiveness, Quality, Professionalism
3/5
We decided to use Duckworth's to sell our house as they were the most competitively priced. Unfortunately as a seller they weren't interested in our desires or wishes and prioritized the buyer. Will not be using them again. Would've been a one star review but Steven in their Accrington Office saved them from this.
5/5
Duckworths were the estate agent for the property we have just purchase. They were very helpful and informative from start to finish. Constantly kept us updated and in contact so we knew when each milestone had been reached. Brilliant service. Would recommend
5/5
I would recommend Duckworths Estate Agents in particular James Fiddian for his professionalism, knowledge and honest conversation. I have encountered a few EA’s who knew nothing about a property which can be really frustrating when you’re spending a lot of money for a sort time to look around. This hasn’t been the case with James. Thank you so much. 😀
5/5
Excellent service, really felt like we had our hand held throughout with sensible advice and a very accurate valuation we sold our property within a week. Highly recommend.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Very helpful
3/5
Lack of communication, pity
5/5
Very professional and friendly staff, great communication throughout the process
3/5
Great bar for students. A bit cramped and loud for us of more mature years but if you do venture in try the Espresso Martini. What a drink !
5/5
Debi from Duckworth estate agents was amazing from start to… well I am hopeful I am nearly at the end. She was very proactive and such a lovely person to deal with. Nothing was to much effort and she kept me motivated. Thank you Debi for all the support!
1/5
Not a professional estate agents
Viewed one of their properties they are selling made a offer on the property but Duckworths estate agents couldn't be bothered to tell me the offer was rejected or asked if I wanted to make a higher offer. Very poor service for a potential buyer and the vender of the property
5/5
Thank you to the Accrington branch for the quick sale of my mother in law property, even though there was a few hiccups. Had so many different agents through out contacting us. As this was our first time selling a property we were not sure if this is what happens. Was kept informed through out the sale until near completion then we heard nothing from them. I was informed by our conveyancer that the sale was completed on the date it did complete and could I drop the keys the day before at Duckworths. I did so and the gentleman was unaware of the completion date. I don't really know how it works but the sold sign finally went up 1 day before the completion date and only because I kept getting on to them. They did apologies for this error. Thank you so much for your service.
5/5
Duckworths were the estate agent for the property we have just purchase. They were very helpful and informative from start to finish. Constantly kept us updated and in contact so we knew when each milestone had been reached. Brilliant service. Would recommend
1/5
Shocking service, communication and feedback! Was promised the dream by Duckworths, turned into a nightmare! Too many issues to list here… but fundamentally they breached my contract with them. Took my sale to another local estate agent and they sold my house within 24 hours! Just shows what a decent show can offer!
5/5
James was fantastic when he came and viewed the property which I was wanting to sell. Communication was good from start to finish and I was kept updated throughout. Thank you to the team at Duckworths!
5/5
I can not praise & recommend this estate agent more, they made the sale of my house so easy and stress free, they kept me well informed, listened to me and helped ease any worries the whole way through, if I was transferred to another branch they they were more than happy to help and gave me the time needed. Special thank you to Chris & Michelle at the Accrington branch! Highly recommend and the cheapest quote I got too….thank you so much for everything! It was worth every penny!
5/5
Big thank you to the Burnley team! Fast responses and made the process more enjoyable. Special thanks to Mark for helping us thrlugh this. Thank you so much!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burnley has the most, with 289 reviews rated 4.7 out of 5, followed by Hyndburn with 204.
The three Duckworths offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.