Trusted Agent profile · Hyndburn

Duckworths Hyndburn reviews

4.2

★★★★★ Great

152 reviews across 3 platforms

7 St James Street, BB5 1NE, Hyndburn, BB5 1NE

Duckworths's office in Hyndburn, at 7 St James Street, is rated 4.2 out of 5 across 152 reviews on three platforms, including 121 Google reviews rated 4.4.

Google logo

4.4 / 5

121

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

21

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hyndburn office, from every platform, shown as written. First names only.

5/5

Trustpilot

I sold my house with duckworths

I sold my house with duckworths, it wasn’t an easy ride, after falling through near completion duckworths were already on the ball and re sold it again within a week. I was very stressed throughout it all it was very traumatic ( maybe a bit dramatic ha but had a lot on at the time ) and Leanne Caitlen and Harry were absolutely fabulous they kept me calm and re assured me throughout. I have dealt with other estate agents before and since then and nothing has compared to the level of professionalism and help they offered. They kept me positive and were so helpful I wouldn’t have carried on if it wasn’t for them being so great! I recommend duckworths to everyone I speak to and will continue to do so. Thank you guys for all your help. I’m sure you know who this is by this message but I can’t thank you enough for helping me through it, treat me more like a friend than a customer and I just love that. Thank you xx

Steph · 10 July 2026

1/5

Google

I found Duckworth to be extremely rude and unprofessional, particularly in my dealings with Rebecca Baron and Lyla Baldwin. There was hardly any real communication, no initiative, and at no point did we feel like we were being taken seriously as genuine buyers. We constantly had to chase for updates, and even then the responses often felt dismissive and uninterested. A good estate agent should be proactive, approachable, and genuinely invested in helping both buyer and seller move forward. Sadly, that just wasn’t the case here. It felt like Duckworth were doing the bare minimum, and nothing more. I wouldn’t recommend them. If you want an agency that values you, respects your time and actually works to move things along, I’d suggest looking elsewhere.

Ali · 1 October 2025

Agent replied · 8 October 2025

Thank you for your review. We appreciate the opportunity to respond. Our role is to act in the best interests of our clients and to secure the strongest possible price for their property. In the current market, where there is a high level of demand and significant buyer competition, this can mean the process moves quickly and may not always align with individual expectations. We would welcome the opportunity to meet with you directly to explain in detail how we work and the reasons behind our approach. A sit-down discussion would allow us to address your concerns properly and ensure you have a full understanding of the procedures in place

1/5

Google

Very poor communication from Duckworths. I was contacted to say the vendor would be happy to agree an amount, which I was happy to proceed with. The following day I was pushed to increase my offer, to which I responded, we agreed the price yesterday. I then received no communication from Andrew only an email which went into my spam folder to say my offer had been declined. Bad business and a waste of everyone’s time involved. Joe was great at carrying out the viewings, very personable and knowledgeable of the local area including valuations/comparable properties.

Ged · 23 December 2024

5/5

Trustpilot

This is not a one size fits all…

This is not a one size fits all service. It’s a highly personal, attention to detail process, from start to finish. In this world of poor, complacent customer service, working alongside Duckworths to sell our property, was a breath of fresh air.

Karin · 1 October 2026

5/5

Google

Buying our property hasn't been the smoothest ride, but James was with us every step of the way. He updated us with any developments, kept me calm and understood all of my wobbles about continuing with the sale. It has been a pleasure to work with James, his reassurance and calm demeanour really pulled myself and my partner through this experience. I would 100% recommend Duckworths to anyone, and those who have the luck to have James helping them through the process are in for an absolute treat.

Amy · 11 November 2023

5/5

Google

Sold my home with duckworths wow amazing service having them round to value my home at 11:30am and selling my house for 17:00 the same day for asking price as well!!!!!! What can I say best estate agents I've ever used if I could give them 6 I had contact all way though my sale much thanks to Jennifer Taylor for being there when ever I had a question and also kept me updated very professional!!!!

Darren · 12 November 2019

Agent replied · 10 November 2024

Hi Darren, thanks for sharing your experience. We were delighted with the price we achieved in the first day. If you need any more help or advice then please get in touch. Enjoy your new home. Duckworths

5/5

Google

From the moment I spoke to Lorna I knew she would find me a property. The service was exceptional. First property fell through but Lorna was straight on it suggesting more properties. She kept me upto date. All in all a great service. Beth was also amazing when I had dealings with her. Both great ambassadors for the company.

Darren · 24 October 2024

5/5

Google

Absolutely best choice I made going with Duckworths Estate Agent. Leanne was so enthusiastic when she came to value our property and totally won us over. The whole team did an amazing job from start to finish, thank you so much. I would 100% reccomend Duckworths

Lynda · 8 April 2025

1/5

Trustpilot

Absolutely shocking estate agents..

Absolutely shocking estate agents... I left work early last Thursday to view a property.. waited 1hr 30 no show.. as I got the last slot 5pm I could not contact them anyway. Re booked for a week later same again. 1st excuse was they was at wrong property. Same Street name different town? I said the town I wanted.... second excuse was they emailed me last week to cancel on Thursday... zero email zero call zero nothing. Avoid like the plague. Disgraceful. Useless and rude. 4hrs plus I missed working . Shocking I will never use or recommend to anybody. Lier and very unprofessional.

Shaun · 14 August 2025

5/5

Google

I engaged Duckworths to sell a property. Bethany was my contact and she has been fantastic from beginning to end, liaising between myself and the buyer to make the process as seamless as possible. I very much appreciate her time, effort and speediness in finding a buyer. Thank you, I highly recommend.

Jane · 23 November 2024

1/5

Google

Massively unprofessional 😭 Made arrangements to view a property in great harwood. We took time of work and they just didn't turn up. No phone call, text or email. If they did not want to do 5pm why say they would be there at 5pm? We will be black listing them!

Andrew · 2 April 2025

Agent replied · 8 May 2025

Hi Andrew. Strange, We can't find any record of you on our systems and can't identify the property in Great Harwood. We would appreciate if you called us on 01254 234242 to discuss the matter further. It goes against everything we strive and stand for we always aim to provide the best service possible, we would welcome then opportunity to be provided with some more information so we can look into this claim further. Hope to hear from you soon

1/5

Google

Very poor. Arranged block bookings in work time , my daughter tried to ask for a viewing after 4pm and they refused. Shocking that people can't view outside of their working hours as they can't always get time off work

Tracy · 1 July 2025

Agent replied · 25 July 2025

Hi Tracy, we are sorry to read this review. The market is incredibly busy and we want to allow as many people the opportunity to view our quality properties as possible, rather than on a first come first served basis. We also go above and beyond after working hours to accommodate people who can't view during the day, sometime these slots are filled way in advance or our team members may have personal commitments those particular days. Please give us a call and we can sort an arrangement that works for you :) speak soon

5/5

Google

Excellent , thank you so much to harry & leanne, for all the work they put in for a fast completion, kept me up to date often & was so helpful

Lydia · 24 September 2025

Agent replied · 8 October 2025

Thanks Lydia :)

5/5

Google

From start to finish the service provide from Beth was outstanding!! Always happy to help, keeps in contact throughout the sale with updates and such a pleasant lady- thank you so much for your help Beth your amazing.. would 1000% recommend this estate agent

Bree · 24 September 2024

5/5

Google

Duckworths estate agents have been amazing and extremely professional at all times! My house was put in the market onTuesday and was sold by Friday, what more could you ask for, but I’d like to thank Jennifer Taylor especially for being so professional and available for any and all questions. I would recommend Duckworths to anyone.

Lesley · 12 November 2019

Agent replied · 10 November 2024

Hi Lesley, thanks for your review. We are pleased with the price and speed of the sale. Thanks again

5/5

Google

Fantastic service from Chris and the team when selling our property in Baxenden. Friendly and professional from the start they were head and shoulders above anyone else. Really impressed with how quickly the property sold and at very close to asking price. Would not hesitate to recommend - thanks team!

Roberto · 12 November 2019

Agent replied · 10 November 2024

Hi Roberto, we really appreciate the review and we are ready to offer the same service to your family and friends. Enjoy your new home. Duckworths

5/5

Google

Had a great experience selling our home with duckworths in accrington, James was brilliant at keeping me updated, always ready to help with any issues and questions i had, communication was fantastic. Would highly reccomed using duckworths in accrington for a smooth sale, thankyou to james and team for all your help.🙂 …

Debbie · 11 November 2023

1/5

Trustpilot

Liars

Shame i couldn't rate 0 stars. Don't bother booking. They book times with you, don't show and don't confirm bookings. Leave early and don't offer courtesy calls to check on progress. Moreover - they outright lie. Avoid at all costs. There's plenty more houses out there, and sellers will eventually learn to avoid them.

James · 3 October 2025

5/5

Google

We recently purchased a house with Duckworths and the service from Bethany was exceptional. Very professional and friendly service from start to finish and the communication throughout the process was excellent.

Lee · 17 November 2024

5/5

Google

Professional service from James through a frustrating house sale. James kept me updated and I always felt confident that he was negotiating fully on my behalf. I also respected his experience and advice options. He was also understanding of my current healthcare to lessen my stress.Thank you.Will recommend

Barbara · 11 November 2023

5/5

Google

I came to Duckworths after struggling to sell a property with another agent. Jonathan was very knowledgeable and was confident they could help. They sold the house within 2 months. Have since sold again with Duckworths and once again sold very quickly. Lin in the office is fantastic, her communication and feedback from all viewings and offers is very prompt. I wouldn't hesitate to recommend Duckworths to anybody looking to sell their property.

Jon · 12 November 2017

5/5

Google

Daniel was the best. From viewing right through to the purchase of the property. Duckworths. Keep up the good work. Thanks for everything.

Addo · 24 September 2024

5/5

Google

Down to earth. No airs and graces. Say it like it is. I've not sold my hoise as yet but that's no fault of theirs, I'm not ready to let people into my property to see it as yet They tell me they have 7 or 8 people interested and that's without any photos They seem to have done a lot of work already. They only came out to see the place once... They will do for me. I will be ready. To let them take photos soon. Highly recommend them from my experience so far and what I've seen and been told about other sales.

Peter · 11 November 2020

Agent replied · 10 November 2024

Thank you Peter!

5/5

Google

Excellent agent to deal with all staff pressional and friendly and keep you in the loop - Scott, jen, Kim and in particular Allan who really did go the extra mile!! Thanks guys!!

Julie · 12 November 2019

Agent replied · 10 November 2024

Thanks Julie 🦆 …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Duckworths's Google reviews

Questions about Duckworths Hyndburn

How many reviews does Duckworths Hyndburn have?

Duckworths's Hyndburn office has 152 reviews across three platforms: 121 on Google, 10 on Facebook (across the whole business), 21 on Trustpilot (across the whole business).

What is Duckworths Hyndburn's rating?

Duckworths Hyndburn is rated 4.2 out of 5 across all 152 reviews, and 4.4 out of 5 on Google from 121 reviews.

Where is Duckworths's Hyndburn office?

Duckworths Hyndburn, 7 St James Street, BB5 1NE, Hyndburn, BB5 1NE.

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