Trusted Agent profile · Hyndburn
★★★★★
204 reviews across 3 platforms
7 St James Street, BB5 1NE, Hyndburn, BB5 1NE
Duckworths's office in Hyndburn, at 7 St James Street, is rated 4.3 out of 5 across 204 reviews on three platforms, including 173 Google reviews rated 4.5.
173
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
21
Reviews on Trustpilot
Business-wide
Every review we hold for the Hyndburn office, from every platform, shown as written. First names only.
5/5
TrustpilotThis is not a one size fits all…
This is not a one size fits all service. It’s a highly personal, attention to detail process, from start to finish. In this world of poor, complacent customer service, working alongside Duckworths to sell our property, was a breath of fresh air.
5/5
GoogleDuckworths have been amazing from start to finish. All staff supported our sale and Don in particular helped to move things forward and reassure us when ready to complete. Thank you
Thanks for taking the time to leave a review Linda! Dom is great at holping clients and going the extra mile. Wishing you all the best. Duckworths Estate Agents
5/5
GoogleDuckworths estate agents are fabulous, couldn’t be happier. everything went through with no problems, friendly, and always happy to help with anything I needed, nothing was ever too much trouble, and they went above and beyond to make the whole process as smooth and stress-free as possible. Thank you
5/5
GoogleWas having a bad experience with my dad passing and selling his house. Dominic from Duckworths estate agents walked me through everything as I had no idea of where to start or what to do. Helped with getting a final date for the sale. Couldn't have been more helpful even when I messaged him on weekend.
5/5
GoogleGreat experience from start to finish of my house purchase. Rebecca and the team communicated clearly every step of the way and nothing was too much trouble. Thanks to all.
5/5
GoogleMy experience with duckworths the lovly lady who showed me around,I call her the Dublin lady, Excellent customer service. Very bubbley and always has a smile for you. Kind regards Maria and Alex
That's lovely! thanks very much for leaving us a review Maria and Alex. We want everyone to feel comfortable when they are buying/selling homes. All the best - Duckworths Estate Agents
5/5
GoogleFrom valuation to final sale, the team at Duckworths were efficient, professional and highly effective. They kept me informed every step of the way and achieved great success within a few short weeks!
Thank you for taking the time to leave us a review :) We’re delighted to hear that you had such a positive experience with the team at Duckworths Estate Agents Keeping our clients informed and ensuring the process runs as smoothly and efficiently as possible is always a priority for us, so it’s great to know this made a difference for you. We’re also pleased we were able to achieve a successful sale for you in such a short time. Thank you again for choosing Duckworths Estate Agents, and we really appreciate you taking the time to share your experience.
5/5
GoogleBuying our property hasn't been the smoothest ride, but James was with us every step of the way. He updated us with any developments, kept me calm and understood all of my wobbles about continuing with the sale. It has been a pleasure to work with James, his reassurance and calm demeanour really pulled myself and my partner through this experience. I would 100% recommend Duckworths to anyone, and those who have the luck to have James helping them through the process are in for an absolute treat.
5/5
GoogleSold my home with duckworths wow amazing service having them round to value my home at 11:30am and selling my house for 17:00 the same day for asking price as well!!!!!! What can I say best estate agents I've ever used if I could give them 6 I had contact all way though my sale much thanks to Jennifer Taylor for being there when ever I had a question and also kept me updated very professional!!!!
Hi Darren, thanks for sharing your experience. We were delighted with the price we achieved in the first day. If you need any more help or advice then please get in touch. Enjoy your new home. Duckworths
5/5
GoogleProfessional and personable staff. Made the selling process very easy.
Thanks very much for taking the time to leave Duckworths Estate Agents a review John. Great to hear the process was made easy by the level of service you received. All the very best from the whole team
5/5
Google5 stars Absolutely impressed with Duckworths EA. Andrew head of sales was very professional and respectful towards ourselves and our home. We were kept informed with clients and appointments. We would highly ...
Thank you very much for your 5-star review. We’re delighted to hear that you were so impressed with your experience with Duckworths. Andrew will really appreciate your kind comments, professionalism, respect for our clients and their homes, and clear communication are all things we take great pride in. Thank you for your recommendation and for trusting us with your property.
5/5
GoogleFrom the moment I spoke to Lorna I knew she would find me a property. The service was exceptional. First property fell through but Lorna was straight on it suggesting more properties. She kept me upto date. All in all a great service. Beth was also amazing when I had dealings with her. Both great ambassadors for the company.
5/5
GoogleAbsolutely best choice I made going with Duckworths Estate Agent. Leanne was so enthusiastic when she came to value our property and totally won us over. The whole team did an amazing job from start to finish, thank you so much. I would 100% reccomend Duckworths
5/5
GoogleUsed duckworths twice now been brilliant both times. Special mention to Rebecca who was superb throughout. Thanks marc and mel
1/5
TrustpilotAbsolutely shocking estate agents..
Absolutely shocking estate agents... I left work early last Thursday to view a property.. waited 1hr 30 no show.. as I got the last slot 5pm I could not contact them anyway. Re booked for a week later same again. 1st excuse was they was at wrong property. Same Street name different town? I said the town I wanted.... second excuse was they emailed me last week to cancel on Thursday... zero email zero call zero nothing. Avoid like the plague. Disgraceful. Useless and rude. 4hrs plus I missed working . Shocking I will never use or recommend to anybody. Lier and very unprofessional.
5/5
GoogleHelped me well when i was buying my first house.krpt me informed all through the proccess.Thank you all at Duckworks .
Our pleasure Ellen. So glad to hear that we helped you every step of the way in buying your first home. We wish you every happiness there. You are very welcome, thank you for leaving us a review :)
5/5
GoogleI engaged Duckworths to sell a property. Bethany was my contact and she has been fantastic from beginning to end, liaising between myself and the buyer to make the process as seamless as possible. I very much appreciate her time, effort and speediness in finding a buyer. Thank you, I highly recommend.
5/5
GoogleExcellent customer service and extremely friendly and professional. Would recommend 👍🏡 …
Thanks Mark, great to hear you had a good experience with Duckworths Estate Agents :) All the best in your new home
5/5
GoogleThe staff (Rebecca and James) are super helpful, they keep you up to date, get back to you quickly with queries and provide excellent service. Viewing times are always available at the times you need and the staff who show you around are lovely. Best of all they sell fast and help you with the solicitors as much as possible!
1/5
GoogleMassively unprofessional 😭 Made arrangements to view a property in great harwood. We took time of work and they just didn't turn up. No phone call, text or email. If they did not want to do 5pm why say they would be there at 5pm? We will be black listing them!
Hi Andrew. Strange, We can't find any record of you on our systems and can't identify the property in Great Harwood. We would appreciate if you called us on 01254 234242 to discuss the matter further. It goes against everything we strive and stand for we always aim to provide the best service possible, we would welcome then opportunity to be provided with some more information so we can look into this claim further. Hope to hear from you soon
1/5
GoogleVery poor. Arranged block bookings in work time , my daughter tried to ask for a viewing after 4pm and they refused. Shocking that people can't view outside of their working hours as they can't always get time off work
Hi Tracy, we are sorry to read this review. The market is incredibly busy and we want to allow as many people the opportunity to view our quality properties as possible, rather than on a first come first served basis. We also go above and beyond after working hours to accommodate people who can't view during the day, sometime these slots are filled way in advance or our team members may have personal commitments those particular days. Please give us a call and we can sort an arrangement that works for you :) speak soon
4/5
GoogleDuckworths handled the sale of my dad's house quite. Well .they sold the house very quick. Overhaul I was happy
Thanks for the review David. We are glad to hear you are happy with Duckworths Estate Agents, all the best to you
5/5
GoogleExcellent , thank you so much to harry & leanne, for all the work they put in for a fast completion, kept me up to date often & was so helpful
Thanks Lydia :)
5/5
GoogleFrom start to finish the service provide from Beth was outstanding!! Always happy to help, keeps in contact throughout the sale with updates and such a pleasant lady- thank you so much for your help Beth your amazing.. would 1000% recommend this estate agent
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