Duckworths Hyndburn reviews

★★★★★ 1/5

Trustpilot

Absolutely shocking estate agents..

Absolutely shocking estate agents... I left work early last Thursday to view a property.. waited 1hr 30 no show.. as I got the last slot 5pm I could not contact them anyway. Re booked for a week later same again. 1st excuse was they was at wrong property. Same Street name different town? I said the town I wanted.... second excuse was they emailed me last week to cancel on Thursday... zero email zero call zero nothing. Avoid like the plague. Disgraceful. Useless and rude. 4hrs plus I missed working . Shocking I will never use or recommend to anybody. Lier and very unprofessional.

Shaun · 14 August 2025

★★★★★ 5/5

Google

Helped me well when i was buying my first house.krpt me informed all through the proccess.Thank you all at Duckworks .

ELLEN · 10 April 2026

★★★★★ 5/5

Google

I engaged Duckworths to sell a property. Bethany was my contact and she has been fantastic from beginning to end, liaising between myself and the buyer to make the process as seamless as possible. I very much appreciate her time, effort and speediness in finding a buyer. Thank you, I highly recommend.

Jane · 23 November 2024

★★★★★ 5/5

Google

Fantastic staff at Duckworths, always extremely friendly and helpful, very communicative all the way through selling and buying our new property... Can't thank the Accrington team enough, Andrew, James, Rebecca and Lyla, they were all fabulous.

Juliet · 10 July 2026

★★★★★ 5/5

Google

Excellent customer service and extremely friendly and professional. Would recommend 👍🏡 …

Mark · 10 May 2026

★★★★★ 5/5

Facebook

Thank you to the Accrington branch for the quick sale of my mother in law property, even though there was a few hiccups. Had so many different agents through out contacting us. As this was our first time selling a property we were not sure if this is what happens. Was kept informed through out the sale until near completion then we heard nothing from them. I was informed by our conveyancer that the sale was completed on the date it did complete and could I drop the keys the day before at Duckworths. I did so and the gentleman was unaware of the completion date. I don't really know how it works but the sold sign finally went up 1 day before the completion date and only because I kept getting on to them. They did apologies for this error. Thank you so much for your service.

Annette · 31 August 2022

★★★★★ 5/5

Google

The staff (Rebecca and James) are super helpful, they keep you up to date, get back to you quickly with queries and provide excellent service. Viewing times are always available at the times you need and the staff who show you around are lovely. Best of all they sell fast and help you with the solicitors as much as possible!

Kara · 10 December 2025

★★★★★ 1/5

Google

Massively unprofessional 😭 Made arrangements to view a property in great harwood. We took time of work and they just didn't turn up. No phone call, text or email. If they did not want to do 5pm why say they would be there at 5pm? We will be black listing them!

Andrew · 2 April 2025

★★★★★ 5/5

Google

Duckworths Accrington a great team. They did their best in making a home move as stressless as possible, always professional and polite.

Simon · 10 September 2026

★★★★★ 5/5

Facebook

I can not praise & recommend this estate agent more, they made the sale of my house so easy and stress free, they kept me well informed, listened to me and helped ease any worries the whole way through, if I was transferred to another branch they they were more than happy to help and gave me the time needed. Special thank you to Chris & Michelle at the Accrington branch! Highly recommend and the cheapest quote I got too….thank you so much for everything! It was worth every penny!

Lisa · 14 April 2022

★★★★★ 5/5

Google

Thank you to the Accrington team for helping with sale of our property. They dealt with everything efficiently & smoothly & we would definitely use them again if needed in the future. Thanks again!

Bethany · 10 June 2026

★★★★★ 5/5

Google

Extremely pleased to have been guided by James at Duckworths Estate Agents Accrington. It was by no means an easy sale, thankfully he was able to use his customer service skills with all concerned parties, and fetched it to closure. He was friendly, and easy to talk to, and guided me through with a smile. Thank you James and all the Team.

Janet · 11 November 2023

★★★★★ 1/5

Google

Very poor. Arranged block bookings in work time , my daughter tried to ask for a viewing after 4pm and they refused. Shocking that people can't view outside of their working hours as they can't always get time off work

Tracy · 1 July 2025

★★★★★ 4/5

Google

Duckworths handled the sale of my dad's house quite. Well .they sold the house very quick. Overhaul I was happy

David · 10 January 2026

★★★★★ 5/5

Google

Excellent , thank you so much to harry & leanne, for all the work they put in for a fast completion, kept me up to date often & was so helpful

Lydia · 24 September 2025

★★★★★ 5/5

Google

From start to finish the service provide from Beth was outstanding!! Always happy to help, keeps in contact throughout the sale with updates and such a pleasant lady- thank you so much for your help Beth your amazing.. would 1000% recommend this estate agent

Bree · 24 September 2024

★★★★★ 5/5

Google

Duckworths estate agents have been amazing and extremely professional at all times! My house was put in the market onTuesday and was sold by Friday, what more could you ask for, but I’d like to thank Jennifer Taylor especially for being so professional and available for any and all questions. I would recommend Duckworths to anyone.

Lesley · 12 November 2019

★★★★★ 5/5

Google

James was excellent and helpful

Tahir · 10 December 2025

★★★★★ 5/5

Google

Fantastic service from Chris and the team when selling our property in Baxenden. Friendly and professional from the start they were head and shoulders above anyone else. Really impressed with how quickly the property sold and at very close to asking price. Would not hesitate to recommend - thanks team!

Roberto · 12 November 2019

★★★★★ 5/5

Google

Had a great experience selling our home with duckworths in accrington, James was brilliant at keeping me updated, always ready to help with any issues and questions i had, communication was fantastic. Would highly reccomed using duckworths in accrington for a smooth sale, thankyou to james and team for all your help.🙂 …

Debbie · 11 November 2023

★★★★★ 1/5

Trustpilot

Liars

Shame i couldn't rate 0 stars. Don't bother booking. They book times with you, don't show and don't confirm bookings. Leave early and don't offer courtesy calls to check on progress. Moreover - they outright lie. Avoid at all costs. There's plenty more houses out there, and sellers will eventually learn to avoid them.

James · 3 October 2025

★★★★★ 5/5

Google

We recently purchased a house with Duckworths and the service from Bethany was exceptional. Very professional and friendly service from start to finish and the communication throughout the process was excellent.

Lee · 17 November 2024

★★★★★ 5/5

Google

Professional service from James through a frustrating house sale. James kept me updated and I always felt confident that he was negotiating fully on my behalf. I also respected his experience and advice options. He was also understanding of my current healthcare to lessen my stress.Thank you.Will recommend

Barbara · 11 November 2023

★★★★★ 5/5

Facebook

I would recommend Duckworths Estate Agents in particular James Fiddian for his professionalism, knowledge and honest conversation. I have encountered a few EA’s who knew nothing about a property which can be really frustrating when you’re spending a lot of money for a sort time to look around. This hasn’t been the case with James. Thank you so much. 😀

Jane · 8 November 2022