Trusted Agent profile

Duckworths estate agents in Burnley, Hyndburn and Blackburn with Darwen

4.6

★★★★★ Excellent

589 reviews across 3 offices and 3 platforms

Duckworths has three offices, in Burnley, Hyndburn and Blackburn with Darwen. Together they have 589 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

491

Reviews on Google

All 3 offices

Facebook logo

4.7 / 5

77

Reviews on Facebook

Business-wide

Trustpilot logo

21

Reviews on Trustpilot

Business-wide

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Our offices

Duckworths's three offices, most reviewed first. Each has its own page.

Latest reviews from every Duckworths office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Becca · 16 December 2023 · Duckworths Hyndburn

1/5

Google

Was more interested in the buyers needs not ours. Yet we are the ones paying the fees. Would never use again and have warned friends and family to give them a wide berth.

Lee · 16 December 2023 · Duckworths Hyndburn

5/5

Google

Found Rebecca Baron, my main contact, to be very prompt and professional in dealing with my enquiries.

Darren · 29 November 2023 · Duckworths Darwen

Agent replied · 25 October 2024

Thanks for your feedback Darren - it's great to hear you have found our service professional and prompt. All the best

2/5

Google

Would not recommend these as they were more bothered about the buyer rather than our needs told friends and family not to use

Wendy · 29 November 2023 · Duckworths Darwen

Agent replied · 25 October 2024

Hi Wendy - we have tried to contact you a number of times to discuss this review as we can't see any evidence in relation to the issues you have raised. We always strive to get the best price and secure sales

1/5

Google

They have no protacol for obtaining a full set of property key's from vender I was locked out from my new home for 3 day's. Due to Duckworths lack of key protacol,

Ryan · 29 November 2023 · Duckworths Darwen

Agent replied · 25 October 2024

Hi Ryan - thanks for taking the time to leave a review. We will investigate your comments and contact you directly. We have a very strict and stringent key obtaining/recording process that we adhere to at Duckworths Estate Agents.

2/5

Google

Overall even though a sale was achieved, personally l was not pleased with the service. The sold sign went up far to quick twice, telephone calls ignored but answered from another number, lack of contact once sale had been agreed. And just a thank you for the monies we paid on completion would have been nice.

James · 29 November 2023 · Duckworths Darwen

Agent replied · 25 October 2024

Hi James. Firstly, thank you for taking the time to leave a review - we value feedback and always strive to provide the best experience possible for our clients. We will take a look into your comments and contact you directly to discuss. We do appreciate you choosing to work with Duckworths Estate Agents and a thank you email should of been sent to you upon completion - this is normal procedure. We will review your file and hopefully draw a positive conclusion

5/5

Google

We've just moved into our first home that was sold by Duckworth's - Rebecca & Debbie were responsive, proactive and did a great job in making all the arrangements and brokering the deal. Would highly recommend. Thank you!

Jamie · 29 November 2023 · Duckworths Darwen

5/5

Google

I can't recommend Duckworths enough, they have been more than helpfull and supportive throughout the sale of my property, even before I instructed them to sell. They keep intouch constantly and guide you every step of the way. If you are looking for an estate agent you can tryst to get the job done well then give them a call.

Edna · 29 November 2023 · Duckworths Darwen

Agent replied · 25 October 2024

Edna - Thank you so much for your positive review and recommendation to public to use Duckworths Estate Agents. We are delighted to hear you have had a great experience. All the best

5/5

Google

Top class agent! Really efficient, on-the-ball estate agents who know the North West property market inside out. A professional team who do things right and give sound advice along the way. Super friendly too. Highly recommended.

Paula · 29 November 2023 · Duckworths Darwen

5/5

Google

The property I wanted was being marketed by Duckworths. The experience was made as stress free as possible by the entire team but in particular we dealt with Debbie who was always friendly and approachable. We had multiple viewings which were arranged in a timely and professional manner with minimal fuss. There was excellent communication right up to completion. Thank you Duckworths.

Sajad · 29 November 2023 · Duckworths Darwen

Agent replied · 25 October 2024

Thanks for taking the time to leave a review Sajad. We are delighted to hear the whole process has been stress free with Duckworths. Debbie has great local knowledge and heaps of experience but mostly genuinely cares about the clients she works with. Enjoy your new home!

5/5

Google

I visited Duckworths today and was met with a lady called Leanne, who works in the office and deals with all customers....what an absolute diamond she is!! Leanne was highly knowledgeable, extremely personable and very professional in the way she dealt with me. Her expertise and guidance helped me to make a house purchase decision. Great service from Duckworths (through Leanne).

Mansoor · 27 November 2023 · Duckworths Burnley

Agent replied · 23 October 2024

Thank you Mansoor - we are delighted you have had a great experience with Duckworths Estate Agents. We agree - Leanne is diamond!

5/5

Google

I have just sold my property through Leanne at Duckworths Burnley. She is an absolute superstar who has gone above and beyond to sell my house for me. I've had a few knock backs selling my house previously due to problems with an extension that was on the house when I originally bought it. Leanne has provided me with the very best service and advice from start to finish. She found me the best purchaser for my situation. I 100% recommend her to anyone.

Michelle · 27 November 2023 · Duckworths Burnley

5/5

Google

Leanne and her team at Duckworth's have provided a fantastic service selling our house in BB12. The price quoted was the price paid. All updates on the progress of the sale were shared in a timely manner and all the information was given with total transparency. Leanne was always happy to chat about any worries and I felt like I was being supported by a good friend. Thank you.

Katherine · 27 November 2023 · Duckworths Burnley

Agent replied · 23 October 2024

Thanks Katherine for your lovely review. You were an absolute pleasure to deal with and I am so glad we achieved you the best results! All the best - Leanne

5/5

Google

My partner and myself recently sold our house with Duckworths. Our estate agent was Leanne Taylor. I cannot praise her enough for all the work she did in making the sale happen. We were let down twice and she worked tirelessly to ensure we got a sale and got a good price on our house. She was instrumental in securing the sale and ensuring that all contracts were signed. Leanne went above and beyond in helping us secure our dream home. She is brilliant at her job and I would recommend Duckworths to others who wish to sell their property. Thank you Leanne xx

Sonia · 27 November 2023 · Duckworths Burnley

5/5

Google

Rating only, no written review.

Duncan · 12 November 2023 · Duckworths Burnley

5/5

Google

Rating only, no written review.

Dilshad · 12 November 2023 · Duckworths Burnley

5/5

Google

best estate agents around!!!

Ali · 12 November 2023 · Duckworths Burnley

5/5

Google

Absolutely beautiful service from the beginning to the end. Highly recommended to everyone Xxx James Depher cic

Clint · 12 November 2023 · Duckworths Burnley

5/5

Google

Superb staff and effort. Kept us up to date at all times,excellent,thankyou

IAN · 12 November 2023 · Duckworths Burnley

5/5

Google

Helpful team, great service, very professional company. I would highly recommend

Maciej · 12 November 2023 · Duckworths Burnley

5/5

Google

Really amazing service from Leanne, very helpful and friendly. Would recommend

Tauseef · 12 November 2023 · Duckworths Burnley

5/5

Google

Excellent service throughout although sale was complicated they kept me informed every step of the way

Bridgey63 · 12 November 2023 · Duckworths Burnley

1/5

Google

Horrible lieing 2 face time wasting company and staff that try pull wool over your eyes would never call or view again even if they gave me a proper for free this is my second negative experience with this company

Billy · 12 November 2023 · Duckworths Burnley

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Duckworths

Which Duckworths office has the most reviews?

Burnley has the most, with 289 reviews rated 4.7 out of 5, followed by Hyndburn with 204.

Where are the Duckworths offices?

The three Duckworths offices, by town:

  • Blackburn with Darwen: Greenhill House, Green Street, Darwin, BB3 1PP, Blackburn with Darwen, BB3 1PP
  • Burnley: 24 Manchester Road, Burnley, BB11 1HH, BB11 1HH
  • Hyndburn: 7 St James Street, BB5 1NE, Hyndburn, BB5 1NE

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