5/5
FacebookMade the whole process so easy. Really nice people to deal with who kept us up to date throughout. Happily recommend them and will definitely use them a when we do this again! Not too soon though I hope
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Donald Ross Residential estate agents in Riverway, Kilmarnock, Irvine and 1 more
★★★★★
841 reviews across 4 offices and 3 platforms
Donald Ross Residential has four offices, in Riverway, Kilmarnock, Irvine and Ayr. Together they have 841 reviews on three platforms, rated 4.7 out of 5 overall.
403
Reviews on Google
All 4 offices
121
Reviews on Facebook
Business-wide
317
Reviews on Trustpilot
Business-wide
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Our offices
Donald Ross Residential's four offices, most reviewed first. Each has its own page.
- Donald Ross Residential Irvine9B Riverway Retail Park, KA12 8AG549 reviews · 158 on Google (4.9)14 in the last 90 days
- Donald Ross Residential Kilmarnock106 John Finnie Street, Kilmarnock, KA1 1BB, KA1 1BB455 reviews · 87 on Google (4.7)11 in the last 90 days
- Donald Ross Residential Irvine9B Riverway Retail Park, Irvine, KA12 8AG, KA12 8AG429 reviews · 60 on Google (4.9)10 in the last 90 days
- Donald Ross Residential Lettings11 Beresford Terrace, KA7 2ER381 reviews · 100 on Google (4.1)9 in the last 90 days
Awards
Industry awards
Donald Ross Residential and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Irvine branchRiverway
Source: EA Masters winners lists, as published, linked by year.
Latest reviews from every Donald Ross Residential office
Newest first, from every platform, with the office each review is about. First names only.
Facebook5/5
FacebookJust would like to say a huge thanks to Maureen Mcinnes sales negotiator at Donald Ross , her professionalism is second to none .. the way she delivers her customer service to clients is invaluable , thanks again and hope to do business with you again .
5/5
FacebookWonderful service from all the team from start to finish. Highly recommend them.
5/5
FacebookWonderful service from all the team from start to finish. Highly recommend them.
5/5
FacebookA very efficient service and I would recommend them to anyone looking to sell there home
5/5
FacebookDonald Ross did a fantastic job of selling my house. It is difficult for me to organise things as I live in Australia. Maureen was amazing and made the process much easier for me. I would highly recommend them.
5/5
FacebookHighly recommended,thanks to Michael and Maureen for efficient handling of the sale of our late fathers house. Expert marketing resulting in very quick sale.
5/5
FacebookHighly recommended,thanks to Michael and Maureen for efficient handling of the sale of our late fathers house.Expert marketing resulting in very quick sale.
5/5
FacebookFirst class service from the team at Kilmarnock. Everything from start to finish was efficient and very thorough. No sooner had our sales brochure arrived, there was a man at the bottom of the garden putting up a sign, and more further up the road. Michael, Susan and Caitlin (and many more I’m sure) looked after us, and nothing was too much trouble. They’d been drumming up business well before our house hit the market and we were averaging 2 viewings a day until it sold A WEEK later. Cannot recommend them highly enough.
5/5
FacebookQuick efficient & friendly service! Nothing was too much trouble!
5/5
FacebookExcellent customer service . Everyone in the office has been so professional and friendly.
5/5
FacebookProfessional and efficient service went above and beyond to sell my property within one week came highly recommended and would recommend again
5/5
FacebookOur experience in dealing with Donald Ross was professional and efficient from start til finish.........the service provided was quick, staff were friendly, informative and excellent to deal with making the whole process smooth and stress free. Thank you, from myself and Scott 😊
5/5
GoogleRating only, no written review.
5/5
FacebookProfessional service, staff are very helpful and supportive.
5/5
FacebookGood advice and service offered
5/5
FacebookWant to thank staff at Donald Ross, James, Shirley, Claire and especially Nicola for being so professional and helpful from start to finish. Kept us updated at all times throughout the process. A huge thanks goes to Phil and his colleague for amazing photos and video footage.
5/5
GoogleWe used Bond to help us sell our property in Chelmsford. I can't fault the team at all. They were helpful, honest and always kept us up to date. I would recommend them to anyone and would use them again. Thanks again to all involved!
Agent replied · 9 August 2026
Thank you for the kind review.
5/5
GoogleExtremely helpful and crucial assistance from mortgage adviser Hannah when purchasing our first home, would highly recommend.
Agent replied · 9 August 2026
Hi Steve Many thanks for taking the time to share your experience and recommend our service to other potential customers. We hope you will be very happy in your new … More
5/5
FacebookStaff are all very helpful and ready to go the extra mile. Can't praise them enough !
5/5
FacebookThe staff are so helpful and positive. Very reassuring for clients at what can be a stressful time. They are professional and super efficient, so much so that my property sold within a week. Terrific service and I cannot praise their expertise and dedication. Very grateful !!
Agent replied · 1 October 2023
🙂should have said I cannot praise their expertise and dedication TOO MUCH !!cORRECTION
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you Iain
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you Fiona
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you Steven
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Donald Ross Residential
Which Donald Ross Residential office has the most reviews?
Riverway has the most, with 549 reviews rated 4.7 out of 5, followed by Kilmarnock with 455.
Where are the Donald Ross Residential offices?
The four Donald Ross Residential offices, by town:
- Ayr: 11 Beresford Terrace, Ayr, KA7 2ER
- Irvine: 9B Riverway Retail Park, Irvine, KA12 8AG, KA12 8AG
- Kilmarnock: 106 John Finnie Street, Kilmarnock, KA1 1BB, KA1 1BB
- Riverway: 9B Riverway Retail Park, KA12 8AG
Has Donald Ross Residential won any awards?
Yes. At EA Masters 2022 its branches won 1 Gold award.
