Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotAre the staff in the Highfield Road…
Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.
Jeff · 9 October 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotGemma gave great service…
Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them
Alison · 9 October 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 4/5
TrustpilotLovely agents
Lovely agents, really supportive and very helpful. They are very approachable and professional. Special thanks to Emma Chance who really was very friendly whenever I asked her for something, she was there to help and trying to get the things sorted quickly.
Emad · 7 October 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotVery bad customer service.
Very bad customer service.
I requested for a viewing and the agent texted me over WhatsApp about the viewing times and said viewing can be done only on weekends and evenings. No other estate agents texted me over WhatsApp and others called me directly when I made a inquiry and even scheduled my viewing appointment according to my preference but this agency seemed not so interested in selling the property or whatever. Next thing when he finally had a suitable time for my viewing, I had to cancel the viewing because my car was in the garage and they said it was not ready for collection so I called the estate agent to inform him about it and this guy was so rude. He didnt even say bye and just hung up. Very disappointed.
Mrs · 4 October 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotAmazing service
We bought a property of DM and co. They service was really good from start of buying the property till the finish.
Dr · 4 October 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotBest estate agent I have dealt with
Best estate agent I have dealt with. Professional, courteous, friendly, easy to talk to. Prepared to go the extra mile on your behalf. Highly recommend. Special thank you to Ann Wood who was brilliant.
Paul · 24 September 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotI received a 5* service from the team…
I received a 5* service from the team at DM & Co. They helped get a quick sale and supported me through the sales process from listing to completion. I would highly recommend them to anyone looking to sell their property.
Garry · 22 September 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotProfessional and friendly
Professional, efficient, and friendly service from DM & Co. Evie and Chiara were diligent, proactive, and kept me updated throughout. The property was let quickly, highly recommend!
Ohis · 20 September 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotAgent from Hunter
Just spoken to agent from Hunter about a property in Liverpool. She is not very welcoming, appears rude. I should have taken her name. No people skills
Anthony · 17 September 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotI am so incredibly grateful to this…
I am so incredibly grateful to this company for all they’ve done for me recently. Special shoutout to Evie, Chiara and Steph, who have all been absolutely amazing. Kindness goes along way!! Thank you xx
Vicky · 4 September 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotWish I could give more stars
Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟
Sally.littlehotmail.co.uk · 4 September 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotProfessional & efficient
Professional, efficient and friendly service received from the moment I contacted DM re the letting of our property. I dealt with Gabrielle, Evie and Chiara, all of whom were diligent in their approach and very communicative. Successful let was achieved quickly, meaning that we only had 10 void days from the end of our previous tenancy to the new one starting! Would definitely recommend DM.
AMR · 29 August 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotTook a day off work for a confirmed…
Took a day off work for a confirmed viewing, turned up, and was told they couldn’t show me round because they “didn’t have the keys.” You couldn’t make it up. Utterly shambolic, a complete waste of time and money. Shows a total lack of respect for people’s schedules.
This lot are a joke of an agency, disorganised, unreliable, and downright careless. If they can’t manage something as basic as turning up prepared, they’ve no business calling themselves professionals. Steer well clear.
Asad · 28 August 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotI was called in regards to a rental of…
I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.
Technology's · 22 August 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotOnly use places that give you what you want
rather than try and give limited help, help with what the person actually needs help with in regards to property choice.
Gary · 22 August 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotA hassle free sale of my property
I was very impressed with the service provided by Ann Wood at DM&Co during the sale of my property in Solihull. She was highly professional, thorough, and efficient throughout the process. Ann kept me well informed, offered clear and balanced advice, and managed the sale with great attention to detail. Her expertise and commitment ensured a smooth and successful outcome. I would not hesitate to recommend Ann to anyone looking to sell their property.
Mathew · 21 August 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotQuick sale resulting from knowledgeable and helpful estate agents
The valuation of my property was appropriate, so there was no feedback from viewers about the price being too high. Once the sale was agreed and the buyer was being difficult, Ann Wood, at DM & Co was able to assist and get the buyer to cooperate to ensure the sale went through smoothly.
Gurubaran · 18 August 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotWaste of time - No show
Me and my partner travelled from out of town to have a viewing with Jesse Oteri today. Everything seemed fine until we arrived at the address and were completely ghosted by him. He wouldn't answer his phone so we rang their office who also couldn't get a hold of him.
Avoid any dealings with Jesse as he's is unreliable, has poor time management and communication skills and is a complete waste of time
Rachel · 15 August 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotDon't rent or buy with them
I was interested in 2 properties advertised on their website . I was informed that they were under offer , but were still being advertised and were happy to take further viewings , so much for making an offer with an expectation that they would take the property of the market . Once they discovered that I had a property to sell they weren't interested in allowing me to view it
I explained that I was also looking to rent and had a property to view through them the following day ..( I wasn't sure whether to rent or buy ) they cancelled my rental viewing within an hour with no explanation
Thoroughly unprofessional using underhand tactics . Why don't they just behave responsibly ..avoid
MF · 15 August 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotPut things in place so the eldely…
LUDLUM HOUSE 1 ROOM £ 140 A WEEK ....Put things in place so the eldely residents can enjoy there life there change him That runs it he is useless never there gettjng paid too siy on his fat arse the cleaner well thats a waate of time
Karen · 12 August 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleQuick and easy ! Thank you
Christopher · 9 August 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied · 10 January 2026
Thank you for your feedback, we’re glad we could make the process quick and easy for you.
Best regards,
Team DM & Co.
★★★★★ 5/5
GoogleChiara Gemeli-Williams and Evie Law were incredibly helpful throughout our renting journey, from the first viewing to move-in, making the entire process smooth and hassle-free.
Thannush · 1 August 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied · 10 January 2026
Thank you for your kind words. We’re delighted to hear Chiara and Evie made your renting journey smooth and hassle-free.
Best regards,
Team DM & Co.
★★★★★ 1/5
TrustpilotGave the property I had put a holding deposit down on, to someone else.
I went to view a property and I put down an application straight after seeing it. I was aware that quite a few applications might have been put down and that we might not get it. However, a few days later I was phoned by the agent who said that the landlord didn’t originally pick us, but the people they did pick had not responded so he said if I want to put a holding deposit down that day that the place would be mine as the landlord had agreed to my friend and I renting the property instead. We put the deposit down right away and a few days later (today) I got an email saying that the original people had “resurfaced” and had signed forms and passed referencing etc and they were going to go with them instead. They then refunded my deposit. I had cancelled viewings and made plans surrounding moving into that place. They basically used us as backup even though we’d put a deposit down. The email wasn’t even apologetic. Terrible agency.
RM · 28 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 2/5
GoogleWe tendered a sensible offer on a property. They didn't even have the courtesy to call us back to say it had been rejected or giving us the opportunity to increase our offer. Very unprofessional in my opinion.
Diane · 26 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
