DM & Co. Homes estate agents in Solihull and Harrow

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Great agents to work with

I have worked with DM&Co several times now. The staff are always very professional, friendly, articulate & efficient. Would recommend this agent 100%. Special thanks to Steph, Gabrielle & Chiara for being so helpful 😊

Jenny · 8 January 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Team DM &Co

The whole team that's Chiara, Gabrielle, Evie,Laura and the lovely

Sabby · 7 January 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Google

Fantastic service from Chiara, Evie, Laura and Steph on moving into our rented property. Nothing has been too much trouble, and the team have dealt with queries effectively and efficiently. This has made all the different to making our home move as stress free as possible. Thanks guys!

Becky · 7 January 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Knowledgable and helpful staff

Knowledgable and helpful staff. They are quick to resolve any issues and always keep us updated.

CLAIRE · 6 January 2026 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

Avoid This Agency

Avoid This Agency, Completely Fraudulent and Untrustworthy If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was. My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs, I provided all invoices, but not a single penny has been repaid. The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after, it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit. Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away, they will promise everything and deliver nothing.

Umer · 5 January 2026 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Highly Recommended

I had a very good experience with this property estate agency. Laura, Steph, and Chiara were all professional, approachable, and always quick to respond to questions. They explained every step of the process clearly, which made everything much less stressful. They showed a strong understanding of the local market. I felt supported throughout and really appreciated their honest advice. Overall, a reliable and efficient service that I would recommend to anyone looking to buy, sell, or rent a property.

ABDUL · 26 December 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

The Team at DM&Co have been wonderful…

The Team at DM&Co have been wonderful from Start to Finish, assisting us with the whole process of selling! From our initial meeting with Ann Wood and Kathy Griffiths, their advice on marketing was sound. Further advice resulted in our appointment of excellent conveyancing solicitors and surveyors. The marketing has been exceptional, including photographs and drone shots of the property by Ariella, and an amazing video by Rav Hayer which was advertised nationally! The help & advice on buying from Matthew was great.

Paul · 23 December 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

A very positive experience

We were really pleased with the service received from DM&Co. We received good advice on the market and pricing at the start, our key contacts (Matt & Sophie) were good communicators and quick to respond to queries, and everyone else we spoke to at DM&Co. was also knowledgeable and professional. We were pleased with our choice of estate agent and are very happy to recommend to others.

Sandra · 23 December 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Google

Highly recommended - friendly, honest, responsive and professional. Having rented in London for over a decade, I know how hard it is to find a good lettings agency and Russell and Tamara at DM &Co really stand out from the crowd. From my first contact they were very professional and friendly. When a landlord refused our tenancy application on a first property due to my needing a guarantor, they were empathetic and compassionate and really fought our corner. They were even happy to give us advice later as we continued our search and came up against some less scrupulous agencies. When a second suitable property came up, Russell remembered us and contacted us straightaway for a viewing and as a result we now have a lovely new rental property to call home. Unlike a lot of agents I have had to deal with, they are extremely transparent, and were happy to answer any questions we had regarding the tenancy agreement, deposits etc. I have encountered plenty of estate agencies who either don't bother to update their knowledge appropriately, or who will try to keep you in the dark just to see what they can get away with. At DM & Co there is none of this, just an honest, professional approach from a small, local team who obviously know the area well. We have been in our new property for nearly three months now and so far everything has gone off without a hitch - they are very responsive and helpful when communicating with our landlady regarding any queries we have, anything that has gone wrong in the property or anything else we have needed so far. So a big thank you to Russell and Tamara - if only more agencies were like you. Update (December 2025): after 5 years renting our much-loved property in Northolt, we have now moved on. The check out process went really smoothly and DM&Co were very human and flexible when we weren't quite sure of the timeline for moving out. Thank you both for your hard work and efficiency over the past 5 years - communication has always been great and it has been a pleasure to deal with you.

A · 17 December 2025 · DM & Co

★★★★★ 1/5

Trustpilot

Refused due to having children, unlawful discrimination

Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children. During the phone call, the first question asked was whether we have children. Once this was confirmed, we were immediately refused solely on that basis. I asked several times why this restriction was not stated in the advertisement, but I received no explanation or answer. Refusing access to rented accommodation because a family has children constitutes unlawful discrimination under the Equality Act 2010. Letting agents are legally required to comply with this legislation, regardless of landlord preference. This experience raises serious concerns about the agency’s compliance with UK equality law. I am sharing this publicly so other families are aware.

Di · 15 December 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Excellent communication

We wanted to thank Kathy and her team for looking after us from start to finish in selling our dad’s home after he passed away. At such a difficult time for us, she handled the sale with empathy, professionalism and positivity which made the process so much easier. Feedback and communication were excellent from initial instruction through to completion. Kathy was available whenever we needed her. We found the portal invaluable and a great tool throughout the sale.

Jackie · 14 December 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Kathy from DM dealt with our sale ,on…

Kathy from DM dealt with our sale ,on it from start to finish , professional very quick at dealing with any situation that arose , can’t fault from start to finish.

Alan · 10 December 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

As a new Landlord renting out my first…

As a new Landlord renting out my first property, Chiara, Evie and Steph have been great. Always efficient and prompt and full of experience and advice when needed. They have made the whole process painless. Many thanks to them all.

Peter · 10 December 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

Bad communication

I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.

EM · 8 December 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Amazing!

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us and chase any question we had throughout. And our property manager Steph is just fab at sorting out queries super quickly and getting back with a response! Many thanks to all at DM&Co, would absolutely recommend to anyone!

Katie · 8 December 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

From Shirley to Cotswolds

Peter and the team were great from the start of the journey, updates, feedback and honest support and saw us through to completion. Victoria was very supportive and she sent regular updates and gave clear advice and guidance throughout. We have used this company twice and totally recommend them.

Mrs · 7 December 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

Very unprofessional and rude agents

Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time. When I arrived and called their office, they initially lied, saying they would sort it out and call me back. After waiting 20 minutes with no update, I called again, only for them to blame me for going without having received an email confirmation, instead of acknowledging that their agent cancelled the appointment without notifying me. Overall, very unprofessional.

GRT · 22 November 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Highly recommended Agent - Steph Payne

The company is currently managing my property, namely by Steph Payne. Brilliant property manager, well recommended! Steph holds a vast amount of experience which really helps me as the landlord make the right decisions. Thank you!!

Akbar · 19 November 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Great personal service from start to…

Great personal service from start to finish in selling my property.

Jayne · 17 November 2025 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Google

I contacted DM & Co. after finding out that a property I was due to move into through another agency had fallen through because the landlord accepted a sale offer just a week before the move-in date. I had already given notice and was packed ready to go, so as you can imagine it was extremely stressful. I spoke with Gabrielle on the Monday and she was understanding, empathetic, and genuinely helpful. She told me about a property that had just become available and reassured me that the landlords were good people, something that is often overlooked in the rental market. It can sometimes feel like the tenant constantly has to prove themselves worthy, but Gabrielle understood that my past experiences with landlords hadn’t been great, and she gave me the confidence to trust the process and go ahead with the viewing. Everything was wrapped up by the Thursday. Evie and Chiara were extremely professional while also making me feel valued as a tenant. Communication was always clear and I was kept updated at every step. The referencing process was simple, fast, and straightforward through their online portal. They made everything so much easier that I completely forgot about what had happened just the week before with the other property. I would highly recommend DM & Co. to anyone looking for a property, especially those who value having landlords who genuinely care about a positive, respectful tenant-landlord relationship. You will not be disappointed. Thank you :)

Lr · 11 November 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

From start to finish my experience with DM&Co especially Chiara and Evie. Both ladies an absolute pleasure to deal with and a credit to the company.

Samantha · 11 November 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

Chiara and the team were so lovely and helpful sorting out our house move. Nothing was too much trouble and a lot easier than I had imagined .

Sally · 11 November 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

I could not fault the service provided…

I could not fault the service provided by Ann, at DM & Co, estate agents for the Sellers, when purchasing my house. Ann was always at the end of a phone, even on her days off, and continually "turned the handle" to keep up momentum and ensured everyone in the chain was informed and updated real-time. Regardless of me not being "her client", Ann provided a faultless service to me, and all parties in the chain, and at all times conducted herself with professionalism, warmth and good humour, whilst consistently going above and beyond. To the extent that Ann is working at DM & Co when I sell a property in the future I would engage them without hesitation.

Lizzielmayhotmail.com · 31 October 2025 · DM & Co. Homes Solihull (Number 8)