Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotI phoned up a interest in a property…
I phoned up a interest in a property and got a private mobile number saying she worked for hunters, the next 2 days I bombarded with calls and 2 booked appointments. I politely asked to be left alone then a call literally 20 mins later and again the next day to see if I was attending a meeting with her and her husband on a Sunday. What is going on here if anyone can shed any light on this , I was so stressed out I blocked her. I wouldn't go to these if they were last estate agents left. Garbage
Darren · 25 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotI emailed this useless company 3 times…
I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !
Customer · 23 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotRented through hunters
Rented through hunters. We found out after being in property for 2 months that our landlord had died. Thus information was given through executor of will. When we left 3 weeks ago hunters still hadn't informed us he had died. They have ignored emails and not even acknowledged receipt of keys as we requested. Peter croft in charge of rentals has been rude and useless. When I spoke to him re our landlord dying and asking what was happening he laughed and just said he didn't know about the contents of the will. We had no choice but to use them but would never chose to use them
Neil · 22 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleChiara has been absolutely brilliant helping my mum to let her home after a nightmare tenant, the stress she took off my mum, the efficiency of the process & her warm attitude is amazing and I couldn’t recommend her more! Thank you so much
Latisha · 21 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied · 11 October 2026
We really appreciate your kind words. It’s wonderful to hear how Chiara’s support and approach made such a difference for your mum.
Best regards,
Team DM & Co.
★★★★★ 1/5
TrustpilotHad a viewing with Hunter
Had a viewing with Hunter, the agent who were representing the property is apparently green handed and has very limited knowledge of the room. Pretty disappointed.
Nolwenn · 21 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 2/5
TrustpilotReally slow in replying to anything pretty much
If you ever need them pretty much they are very slack in responding to emails or phone calls. We moved out of our house on 2nd July and have only got our deposit back today (16 days later) this is with no disputes. Basically if they want something they will be quick to act, if you require something they'll fob you off, and they're taking over yorkshire by the sounds of it.
Nick · 19 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotAs a landlord can highly recommend…
As a landlord can highly recommend DM&Co- excellent communication from Steph, diligent & professional and updates us in a timely fashion -reassuring to have a great team that prides itself on customer service
Asif · 17 July 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotFrom the outset DM & Co were professional and friendly.
From the outset DM & Co were professional and friendly. Anne is a great ambassador for the brand; ensuring swift contact and communication with both selling and buying.
Rebecca · 15 July 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotExcellent 5+ Stars for Caroline…
Excellent 5+ Stars for Caroline Murgatroyd from Leighton Buzzard branch, I would not have made it through without her support and guidance!
Caroline, Nick and team have been by my side throughout the rollercoaster ride of selling my property. Fantastic communication, subject knowledge and personal attention to detail. I highly recommend.
Customer · 2 July 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleChiara & Evie we’re always professional, responsive & helpful. Very friendly & efficient too. Thank you both 😁 …
Keith · 22 June 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied · 11 October 2026
Thank you for your kind words. We’re so pleased Chiara and Evie made the process professional, friendly and efficient for you.
Best regards,
Team DM & Co.
★★★★★ 5/5
TrustpilotGreat service in York
I've been dealing with Aaron from the York branch and he's been knowledgeable, friendly and polite. Has really listened to what I'm looking for and taken pro-active steps to help me find something.
Kath · 20 June 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotSteph was incredibly helpful in…
Steph was incredibly helpful in achieving a win-win outcome for both landlord and tenant following an annual review, for which my 93 year old Dad & I were most grateful. Thank you.
MR · 19 June 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotWorst estate agent I have ever dealt…
Worst estate agent I have ever dealt with. I was told lies from the very start of the sale of my house. Staff do not get back to you having to chase them all the time, they didn't seem to have a clue what was going on. Had I been given correct information from them at the very start I would have been able to make an informed decision regarding who I sold my house to. When I complain they did not even have the decency to contact me personally. Absolute disgusting customer service.
Customer · 10 June 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleFantastic experience with the DM & Co team - especially Evie and Chiara. They really took the time to understand our unique situation and supported us through every step of our move back to Solihull."
Thomas · 7 June 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotJust shocked at how I have been treated...
Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!
Derek · 22 May 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleI have recently used DM&CO for finding a new rental property. Chiara helped me every step of the way. I needed lots of help with the forms for my guarantor and she was so helpful and nothing seemed too much trouble.
I was so grateful and I know myself and my sons will be truly happy in our new home.
Angela · 22 May 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied · 11 October 2026
Thank you for sharing your experience. We’re so pleased Chiara was able to guide you through the process and make everything as smooth as possible. Wishing you and your sons happiness in your new home.
Best regards,
Team DM & Co.
★★★★★ 5/5
TrustpilotGreat experience renting with DM&Co
We've had a great experience moving into our new property to rent with DM&Co. Firstly, the quality of the property we're really happy with, but also the customer service provided. Evie and Chiara helped us throughout our process. They were very friendly, answered all our questions and were responsive. It definitely felt like they wanted to make our experience as positive and smooth. Dom also helped us secure the property so a big thank you to him!
Benjamin · 14 May 2025 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotDon’t sell with hunters
If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.
Adam · 11 May 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotExtremely disappointed with this firm
Extremely disappointed with this firm, wanted to purchase a property and have waited a year for a viewing to be told it's now got a offer.
A year ago offered a cash purchase and was given two appointments for viewings on the property both cancelled and the property taken off then relisted 6 months later asked for another viewing numerous times to be ignored and fobbed off. Finally after months for another viewing appointment to be cancelled again and told it's sold. It's been a year completely unprofessional, long time a year to be on the market especially when it could of sold a year ago.
Would not recommend very slow at getting back in touch.
Poor communication
Extremely poor
Co · 10 May 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotHorrible Company, Do not use them.
They are very lazy with their work and don't try as much compared to other firms we've interacted with. They made multiple basic spelling mistakes in the detailing of certain properties, such as 'life support' instead of 'lift support' and somehow misspelling 'appliances'. They also have poor communications between potential tenants and letting people, telling us 15 minutes AFTER the designated time that the tenants would not be coming, even though the arrival was booked a week in advance.
Abuzz · 7 May 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotPoor staff
One of the girls working at the Lichfield branch, Nikita Barker, shared information about me that she obtained through work with my ex-boyfriend that I wouldn’t have wanted him knowing.
Luckily I found out about this and complained to the branch manager, Chloe Warner, and explained why this could have put me in danger. I wanted this flagging and Nikita to be educated as I didn’t want anything similar happening in the future. However after apparently looking into it, Chloe advised that because Nikita hadn’t breached GDPR they were closing the matter. She wasn’t even going to investigate it in the first place, stating that Nikita shouldn’t have had access to the information I advised she had, she only looked into it because I had screenshots proving that she must have done.
I didn’t even get an apology or a promise that they would ensure nothing similar happened again.
Very disappointing, be very careful with the information you trust this branch with. I really hope someone else within the company sees this and provides training that is very clearly needed
Paige · 2 May 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleAmazing service by Russell . The process was quick and smooth.
Meghavi · 21 April 2025 · DM & Co
Agent replied · 13 May 2025
Dear Meghavi,
Thank you for the 5* Review and your kind words which are very much appreciated.
Being passionate about Lettings, it was a joy to be involved with the Rental of this exceptional property to you and your lovely Family on behalf of our long term and highly regarded Client.
If you require any assistance in the future with Renting or eventually the Buying of a Property, please feel free to contact DM&Co for further assistance.
With Sincere Thanks,
Russell Owen LLB Hons
★★★★★ 1/5
TrustpilotI had Terrible Experience, Avoid at All Costs
I had an extremely disappointing experience with this estate agent. I paid a deposit for a flat, expecting everything to go ahead as agreed. Not only did they fail to give me the flat, but they also refused to return my deposit. Completely unprofessional and dishonest behaviour. I would strongly advise others to stay away, this is not how business should be done.
Abbz · 13 April 2025 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotGreat collaboration with lovely Evie
Great collaboration with lovely Evie !
Elena · 10 April 2025 · DM & Co. Homes Solihull (Number 8)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
