Trusted Agent profile
★★★★★
147 reviews across 2 offices and 3 platforms
Derbyshire Properties has two offices, in Belper and Alfreton. Together they have 147 reviews on three platforms, rated 4.4 out of 5 overall.
111
Reviews on Google
All 2 offices
29
Reviews on Facebook
Business-wide
7
Reviews on Trustpilot
All 2 offices
Derbyshire Properties's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDerbyshire Properties have been excellent in selling our property. I would highly recommend. Amy has been a star to deal with throughout........Thanks again for all your help.
Hi Michael, thank you for your 5 star review, its always nice to hear our clients have received great service. I have let Amy and the team know they are doing a great job, all the best regards Jason
5/5
GoogleI am so grateful to everyone at Derbyshire Properties - the guidance, support and expertise I have received throughout the journey has been invaluable. Their team work, attention to detail and tracking the sale are superb - I always felt in safe hands whoever I was talking with. So wonderful to encounter a lovely company dedicated to helping and caring for their customers. A BIG thank you 🥰
Thank you Karen for your five star review, it was a pleasure and nice to know our clients feel as passionate about our team. I have personally spoken to the team this morning and commended them on them on doing a great job for you, all the very best for the future kind regards Jason.
5/5
GoogleI found the whole experience of dealing with Derbyshire Properties very easy. Communication throughout the sale process was excellent from contacting them for a valuation to completing the sale. All the staff were very professional, helpful and informative and I would certainly use their services again if the need arises. Top class and thank you!
Good morning Ian, thank you for your 5 star review. I have let the team know of your kind comments, all the best regards Jason
1/5
GoogleReally disappointing experience and so upset. Left my details over phone and rightmove re a property and wanting to view same day it was advertised. Had no reply and just assumed were waiting to get keys to only find out i just was ignored and not even given opportunity to view and already let.
Good day, Sa S, can you please let me have some detail regarding your communication, my direct email address is jason@derbyshireproperties.com and telephone number is 01332 316715 if you prefer. Regards Jason Bramley
5/5
GoogleRating only, no written review.
Good afternoon James thank you for your 5 star review, appreciated regards Jason
5/5
GoogleAll good for sale of our house, many thanks
Hi Mike, thank you for your review, it was a pleasure, all the best for the future, regards DP team.
5/5
GoogleBought a property through Derbyshire property. They are really helpful during what can be a stressful time. Amy is really good and helpful.
Thank you Lizzie for you 5 star review all the very best to you for the future in your new home, enjoy. Jason & DP team
5/5
GoogleGreat service, friendly and knowledgeable staff, mine was a complicated sale and was held together and handled professionally by all the staff involved, especially our point of contact Gemma.
Good afternoon Gareth, thank you for your 5 star review and positive comments, all the best regards Jason & DP team.
5/5
GoogleRating only, no written review.
Hi Nick thank you for your 5 star review, greatly appreciated. All the best for the future from the DP team.
5/5
FacebookAVOID! Absolutely disgraceful service and communication from Bev and her team in Alfreton. Firstly they shared my contact details with the exB, something they were told specifically not to do, due to ongoing and persistent abuse and a court order. Then they did it again! I informed them prior to signing any contract I would need to advertise with multiple agents - the contract given to me to sign was a 20 week sole agent, which I didn't spot, along with all sorts of financial clauses. There was a delay in listing my property, with no communication. The listing contained multiple errors, which were not corrected for weeks, until the listing was shared on social media and I highlighted the errors again. The professional photos were taken by the office sales person. I created more interest myself and through social media friends than DP did. When we eventually had a viewer, the Estate Agent arrived very late, when the viewer was leaving. The Estate Agent didn't inform me she arrived late until days, nearly a week later falsely claiming floods had caused her delay, and that she had rang the viewer to let them know, which they informed my neighbour they were annoyed she didn't turn up when appointed. When I queried the activity the estate agent claimed to be undertaking, there was no responses, yet demanded immediate replies to other emails to myself. The agent dropped my listing after I asked them to explain damaged caused to my house after the viewing, claiming my emails had "a tone" . Totally unprofessional. Definitely would not recommend or use again.
5/5
FacebookGeorgia and the team have been amazing throughout the sale of our property. Nothing was too much trouble, from answering questions to chasing solicitors. Would highly recommend and will use them again in the future! Thanks guys for everything 😊
5/5
FacebookGeorgia and the team at Derbyshire properties have been excellent with our sale.... professional and courteous at all times excellent communication and handled a chain of 8 exceptionally well, always chasing things for us and keeping us up to date. excellent photography and advertising and the virtual walk though was just brilliant in advertising our property in the best way possible. highly recommended and Georgia is a superstar!
The review is much appreciated thank you Lisa!😁
5/5
FacebookThe whole Derby team are amazing, especially Tracy she couldn't do enough, personal and down to earth! The whole team were great, we would highly recommend
Thank you Mellany, the review is much appreciated!
1/5
FacebookWhole experience was a nightmare, and then charge you when u withdraw from the market. Never been so stressed with an agent so much in my life
4/5
GoogleSome really nice properties
4/5
GoogleThe property eventually sold, the staff were on top of the job and were (as of june 2021) helpful and efficient. Always someone to answer my calls, which is unusual these days.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent
Thank you Roy, pleased to help, keep in touch regards Jason
5/5
GoogleVery helpful and efficient.
Good afternoon Janice, thank you for your 5* review, greatly appreciated regards Jason
5/5
GoogleWe recently sold through Derbyshire Properties. Would highly recommend. Great photos and efficient, professional and friendly service. Thank you.
5/5
GoogleThe team at Derbyshire Properties in Belper have been brilliant. Georgia was so efficient and excellent at communicating the progress of my sale and onward purchase. Would highly recommend.
Happy to be of assistance Hannah, thank you for the review all the best in your new home from the Derbyshire Properties team.
5/5
GoogleDerbyshire properties acted as the selling agent for a property we have just completed the purchase on, i have to say in comparison to other agents in our chain they were excellent. Amy in particular was extremely professional informative and was well versed in her role, Amy went that extra mile i could not recommend her and her team enough.
Thank you Mr Cambridge we appreciate your comments enjoy that wonderful home, all the best from Derbyshire Properties
5/5
GoogleFrom the day we had our house valued to the day of completion Derbyshire Properties were a delight to deal with. Whenever we were in doubt Georgia made us feel reassured and always gave the best and most helpful advice on aiding the progress with both our sale and purchase. We wouldn't hesitate to use them again!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Belper has the most, with 90 reviews rated 4.5 out of 5, followed by Alfreton with 86.
