Trusted Agent profile
★★★★★
147 reviews across 2 offices and 3 platforms
Derbyshire Properties has two offices, in Belper and Alfreton. Together they have 147 reviews on three platforms, rated 4.4 out of 5 overall.
111
Reviews on Google
All 2 offices
29
Reviews on Facebook
Business-wide
7
Reviews on Trustpilot
All 2 offices
Derbyshire Properties's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery professional service....would definitely use again.....very friendly, helpful staff....nothing was too much trouble 😀 …
Good afternoon Lou, thank you for taking the time to give us your 5 star review, much appreciated all the best for the future kind regards DP team.
5/5
GoogleWe recently sold our house and bought a bungalow through Derbyshire Properties. Our house was so professionally pictured and advertised it sold straight away and for the price we asked for and for more than other estate agents told us to. The team at Derbyshire properties were brilliant helped all the way through the process and nothing was to much trouble for them. Kelsey kept us well informed and was very quick at chasing all our questions about the sale and buying. Would highly recommend Derbyshire properties if you’re buying or selling a solid professional company. Thankyou the team at DP. Paul and Shelley.
Hi Paul, Shelley thank you so much for your great 5 star review, all the very best for the future kind regards from everyone at DP.
5/5
GoogleThe team at Derbyshire Properties were outstanding. They sold our property and helped us navigate everything with professional advice, regular updates and insight. They were always attentive, answered our questions and kept up great communication throughout the sale process. Thank you to all the team.
5/5
GoogleThe team at Derbyshire Properties did a great job selling a house for me. They were easy to work with, helpful and good at responding to my questions.
Hi Sarah, thank you for your 5 star review, all the best for the future kind regards DP team.
5/5
TrustpilotWe would strongly recommend Derbyshire…
We would strongly recommend Derbyshire Properties they have been excellent regarding the sale of our property…..we dealt with the Belper office and the service we got was outstanding. In particular Georgia and Gemma were excellent, very skilled customer service and always do what they say they will. They are both a credit to the Belper office ….Outstanding thank you Tracy
5/5
GoogleHad a great experience selling my property. Always happy to help, professional and good communication.
Thank you Jack for your 5 star review we are delighted to of helped, all the best for the future kind regards DP team.
5/5
GoogleSale of Agricultural Land Jordan at Derbyshire Properties found a buyer for my land within 2 weeks of marketing it. I had previously had it for sale with a well known agricultural and land 'specialist' agent unsuccessfully for 2 years. I was very disappointed at their lack of success and asked Derbyshire Properties to sell it for me. Jordan, Kelsey and his team were extremely professional and helpful at all times and a pleasure to deal. I would highly recommend their services for land sales. Thank you! John O'Brien
Hi John thank you so much for your 5 star review ... delighted on the outcome, all the best for the future kind regards Jason & DP team.
5/5
GoogleWe recently sold a bungalow with Derbyshire Properties. They arranged and attended the viewings and it sold in an amazing two days! The whole process was easy and completion went through in 12 weeks from the first day it was advertised. We mainly dealt with Kelsea who was always very helpful throughout. We also used their legal package. I wouldn’t hesitate to recommend them and use them again ourselves should the need ever arise. Thank you.
Thank you Susan for your five star review we greatly appreciate your kind words, all the very best for the future regards DP team.
5/5
TrustpilotThank you Georgia
We were the buyers of the property but despite this we received an excellent service from the team at the Belper office. Every question and query we had was answered quickly and competently and promises of call backs were kept. They were great. Upon completion we encountered problems with the state of the property. Furthermore, the vendor was not cooperative but thanks to Georgia and her skill at mediating we got a positive outcome. We cannot thank Georgia enough for getting what was an extremely stressful situation resolved for us quickly and with a friendly touch ❤️
5/5
GoogleWe recently used Derbyshire Properties to purchase our first home. From start to completion, Kelsea and the team were really helpful, they communicated well and made the process much easier. I would definitely recommend and will be using them again in the future.
Hi Ross, we`re delighted to of helped .. enjoy your new home kind regards Jason and DP team.
5/5
GoogleExcellent customer service, very professional, fabulous marketing, highly recommended.
Thank you Roz for your 5 star review and kind words, greatly appreciated. Regards DP team.
5/5
GoogleWe have used derbyshire properties for the sale of our bungalow .They all were extremely helpful and kept us informed with all updates throughout the whole process .Would definitely use them again if required .Special thanks to Kelsea who would phone us about all updates very professional Many thanks to you all Glenda n John Guest
Thank you John and Glenda, it was a pleasure in helping, all the very best for the future. Regards Jason & DP team.
5/5
GoogleDerbyshire Properties handled the sale of our flat very efficiently under circumstances which, at times, were very frustrating. The staff were always pleasant, understanding, & helpful & I would certainly recommend them.
Good afternoon Harry, it was a pleasure thank you for your 5 star review all the best for the future, regards Jason & DP team.
5/5
GoogleWe brought our property through Derbyshire Properties and I couldn’t recommend them enough. Staff were all lovely and so helpful. They were also very helpful and supportive when it came to problems with our solicitors.
Hi Abby, thank you, enjoy the new home kind regards Jason & DP team.
5/5
GoogleGemma at Derbyshire Properties has been brilliant throughout the sale of our house. She answered all our questions and made sure everything went through as smoothly as possible. Thank you.
Hi Katie, thank you for your 5 star review, we are delighted to of helped, all the best regards DP team.
5/5
GoogleBuying a property through Derbyshire Properties was good from initial viewing to completion. I really appreciated them being so keen to answer my questions, especially as with an older property there’s a lot to think about! No problems with second viewings . Polite cheerful on the ball especially Gemma!
Thank you, Julie, for your five-star Google review! We truly appreciate your kind words and support. Wishing you all the best for the future, regards DP Team.
5/5
TrustpilotAs first-time buyers
As first-time buyers, we were so impressed with Amy at Derbyshire Properties. Although she was acting for the sellers, she went above and beyond to support us throughout the process. Her enthusiasm, professionalism, and friendly approach made a huge difference. Amy kept us fully in the loop at every stage, answered our questions promptly, and always made time to ensure we felt informed and reassured. She turned what could have been a stressful experience into a smooth and positive one. We highly recommend Amy and Derbyshire Properties to anyone looking to buy or sell, you’ll be in excellent hands!
5/5
Google1st class service. Can't recommend the team at Derbyshire properties enough. Excellent communication and brilliant customer service.
Thank you Rachel for your 5 star review, enjoy your new home. All the best from the DP team.
5/5
GoogleWe’ve been on our new home for about 3 weeks now, and we’re starting to get back to our normal routine after the disruption of the move. So I think its time reflect on our experience of buying and the selling a house in 2025, as the last time we brought a house was in 1978! The estate agent we chose to sell our house was Derbyshire Properties Belper branch( D.B.) and we also finished up buying our new home by them as well. We put our house up for sale with D.B in Early Feb of this year and within a week D.B. had gave us a valuation, took photos of the property and produced such an impressive sales listing of our property that we were seriously beginning to wonder why we are selling the house in the first place! But No our old cottage and it’s large terraced garden was getting just too much for us to cope with being as my wife and l are now both retired. D.P.posted the listing on 12th of Feb on the RightMove website. In the first week, we had three viewings resulting in three offers, two of which offered to increase their offer to our asking price. One of which we accepted. And the ‘ For Sale’ board had not even put up yet. lt was a whirl-wind experience. We’d sold our house and had not even started to look a replacement yet, To the rescue came D.P. After giving them our budget and preferences, they came up with at least 5 or more possible properties in as many days, for us to consider. We finished up buying one of their suggestions in the end. With D.B.’s skilled negotiators actually negotiating a whopping 10% discount off the asking price of the property. This facilitating the prospect of buying our new home and financing all the moving costs, solicitors fees, stamp duty and estate agents fees etc. all covered by just the sale of our old home. We can thoroughly recommend the services, of Derbyshire Properties Belper branch and wish to say a heart felt thank you to branch manager Gemma, And her teem Matt, Georgia and Sarah for their help, expert advice, ‘can do’ attitude, and going that extra mile for their clients, and for just being available to give ‘there and then’ help and advise when needed. Thank you. Pete and Sue
Thank you Peter for you amazing five star view, great appreciated all the best for the future in your new home, kind regards Gemma & DP team
5/5
GoogleWe used Derbyshire Properties to both sell and purchase a property. Jude was very helpful when he came to value our property and the photos he took were top quality. Off the back of these we had 11 viewings within 2 days of our listing going live and sold within a week! Kelsea was amazing with all of the admin tasks, she contacted solicitors daily and provided us with weekly updates without us having to chase. The process was made very easy and not stressful at all. We will definitely be recommending Derbyshire Properties to our friends and family.
Thank you Paige for your 5 star review, delighted to of helped you with your sale and onward purchase. All the best from the DP team.
5/5
GoogleAbsolutely love this estate agents. I've brought and sold through them now and both times have been a pleasure. Firstly, Jude came to do the valuation and he is really professional yet friendly enough to make you feel really comfortable. Onto Esme who did all of our negotiations... What a diamond she is!! Always returns emails/calls, always there to provide advice when needed & most importantly, her professionalism & personality is just golden!!! Finally, Kelsea who took over to see us right through to completion. Nothing is ever too much for her. She was always chasing the full chain and keeping me updated throughout right up until completion. Genuinely the BEST estate agents I've dealt with. I'd use the Alfreton branch again, in a heartbeat and would 100% recommend to anyone thinking of selling. Thanks guys! ⭐⭐⭐⭐⭐
Hi Kim thank you so much for taking the time to give us your 5 star review we greatly appreciate your support and kind words, all the best for the future regards Jason and the DP team.
5/5
GoogleWe sold our house through Derbyshire Properties recently. Whilst the whole home selling/buying process is quite complicated, with Kelsea’s involvement at Derbyshire Properties it became easier. Kelsea is very professional, communicated very efficiently and very helpful. Great working with Kelsea and the team there.
Thank you Karen, i have spoken with Kelsea and shared your kind words. All the very best for the future, regards Jason & the DP team.
1/5
GoogleMy partner called to view a house we have seen in the local area, the agent asked if our house was up for sale etc (it isn't as we were planning on selling in the new year but the house that we were interested in was just what we were looking for). She said she would contact the seller and call back, we have heard nothing. I suspect this may be due to the fact our house isn't up for sale, although it would seem a good business opportunity could have been taken as they could have valued our house and put it on the market. If they can't be bothered to get back to us I certainly wouldn't use Derbyshire Properties on the knowledge they so easily pass up prospective buyers. Seems strange that a business with a sole purpose of selling and buying houses isn't interested in doing either.
Good morning Simon would you mind dropping me a line either email jason@derbyshireproperties.com or a telephone call to my mobile number 07973282861 and i`ll look into your enquiry. Regards Jason
5/5
GoogleAbsolutely brilliant experience with Derbyshire Properties (The Alfreton branch). Professional service from all the staff, especially Esme who looked after our property. Quick to respond and very supportive. Also a calming influence in what has the potential to be a stressful time! Thank you! :-)
Thank you Susan for your 5 star review greatly appreciated, I will pass on your review to Esme and the team, all the best for the future regards Jason
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Belper has the most, with 90 reviews rated 4.5 out of 5, followed by Alfreton with 86.
