Trusted Agent profile
★★★★★
147 reviews across 2 offices and 3 platforms
Derbyshire Properties has two offices, in Belper and Alfreton. Together they have 147 reviews on three platforms, rated 4.4 out of 5 overall.
111
Reviews on Google
All 2 offices
29
Reviews on Facebook
Business-wide
7
Reviews on Trustpilot
All 2 offices
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Derbyshire Properties's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookI have used derbyshire properties multiple times and wouldnt go anywhere else. The whole team are very helpful and efficient but jason and georgia especially are incredible at what they do. Thankyou Georgia for your constant hard work throughout this recent process. H
5/5
GoogleRating only, no written review.
1/5
GoogleAVOID at all costs Having contacted the alfreton branch to get advice on marketing my property I was met by a extremely rude mouthy TOO many names to list lady on the phone who spoke over me and told me to go to another company and ask 😳 and put the phone down on me Absolutely appalled there for I will definitely be listing my property else we’re when potential customers are treated this way I would really suggest a re think on your customer service skills and definitely some training handling customer enquires is needed .
5/5
GoogleDerbyshire Properties were agents for my rental property. They were always friendly, helpful and efficient in dealings with myself and the tenants. They've now helped me sell the house and they've lived up to the same high standards. Many thanks.
5/5
GoogleIt's the second time we have chosen Derbyshire properties to sell our property and we wouldn't hesitate to recommend them. They are professional, responsive always happy to advise. Moving house isn't something we do alot so value their expertise and support!
1/5
GoogleJust awful. We were lied to about property details in writing via email, our offer wasn't put forward properly, and the manager tried to deny any wrong doing even when presented with written evidence. When we challenged him he banned me and my partner from calling his agency even though we were buying a property from them (had to go direct to the seller and solicitors). The most unprofessional business I've dealt with in a long long time. If zero stars was and option, Derbyshire properties would be very deserving of the rating.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleReceived excellent service from Jason and Hattie at the Belper branch for the sale of our house, way better value than any other agent who quoted us but without any compromise in service. Jason lined up viewings as promised and the house sold within 6 days, definitely recommended.
5/5
FacebookExcellant to deal with , Georgia was brilliant at keeping us up to date with everything and navigated everything with professionalism.. thanks to all the team in Belper x
Thank you so much for your review Tracey. We hope you are settling in well 😃🏡
5/5
FacebookDerbyshire Properties have been a pleasure to deal with throughout the selling process. a friendly and knowledgeable service. Jason suggested a couple of changes to maximise the saleability of our property and once we'd completed the work we sold almost straight away. Georgia was a star throughout all our dealings. We wouldn't hesitate to recommend them to anyone with a property to sell
Thank you very much Simon, we really appreciate your comments! 🏡 And wish you all the best for the future
5/5
FacebookBought our home from Derbyshire Properties and dealt with Georgia. Found the whole process very easy and seamless. Georgia kept us well informed and was extremely helpful. I would highly recommend Derbyshire Properties if you were buying or selling your home.
Thank you Anthony, we really appreciate your review! We hope you are settling in well 🏡
5/5
FacebookGreat communication and friendly.
5/5
FacebookThankyou Derbyshire properties for helping us sell our home 😍 such a friendly and helpful team but most importantly always kept to their word :) Xx
Thank you Jo! Hope you are settling in well 😃
5/5
FacebookEveryone at the Belper Office has been excellent throughout the sale process. Particular thanks go to Jason, Hattie and Georgia who kept us informed throughout, what proved to be a long and tortuous period between acceptance of offer in July and completion mid December. Highly recommended.
Thank you Martin for your kind words, all the best for the future 😃
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFantastic company to rent from..always very supportive and dealt with any issues i had..ive been lucky enough to now purchase my own house but i would highly recommend A+
5/5
GoogleAs a seller I received excellent service from Derbyshire Properties, from the initial pricing and marketing through to the sale itself. Recommended!
3/5
GoogleRented my first property through Derbyshire Properties a couple of years ago, everything went fairly smoothly on moving me in, when it came to me leaving they sent me a letter letting me know when to give the keys back and told the landlords a different date, which meant I had a rather unhappy message from my landlords claiming I had not given my keys back by the date I should. In the months following me moving out they sent me e-mails meant for another customer about selling their house regarding their floor plans, and sent me messages asking me to call them back, again not meant for myself. My deposit was returned in a timely manner, and was only deducted money to have the oven cleaned.
5/5
GoogleGreat experience selling our property through Derbyshire Properties. Professional service from Jason and his team at Belper resulting in a painless sale of our property. Communication and price excellent for their services....Highly recommended....
5/5
GoogleExceptionally courteous, always call you when they say they will. Very friendly and helpful.
1/5
GoogleWrong information provided, meaning that we lost out. Really disappointed with the rude office staff and poor communication. Nearly £700 fees is excessive too.
5/5
GoogleVery good agent that sold our house very quickly and kept us informed along the way
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Belper has the most, with 90 reviews rated 4.5 out of 5, followed by Alfreton with 86.
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