1/5
The initial judgemental untowards attitude of the staff dealt with in Barton. Nothing but problems getting stuff sorted. Not pro active at all

Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
★★★★★
1,630 reviews across 5 offices and 2 platforms
DDM Residential has five offices, in Brigg, Grimsby, Barton On Humber, Gainsborough and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,630 reviews on two platforms, rated 4.7 out of 5 overall.
1,419
Reviews on Google
All 5 offices
211
Reviews on Facebook
Business-wide
DDM Residential's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
The initial judgemental untowards attitude of the staff dealt with in Barton. Nothing but problems getting stuff sorted. Not pro active at all
5/5
Having recently gone through the process of buying my first home, I was hugely relieved to have been appointed Kelly at the Scunthorpe branch as my point of contact. Not only was she extremely patient with some of my often very naïve questions, but she was also very prompt with her telephone and email communications in keeping me up to speed with developments. Kelly's friendly, caring and understanding nature put me at great ease over the inevitable stresses that come about from buying a first home. I would very much recommend Kelly and the team at DDM in Scunthorpe, and no doubt beyond.
1/5
Rating only, no written review.
5/5
They were always a pleasure to deal with when buying my first home. My point of contact, Joanna Newman, was swift when keeping me updated with progress and always happy to answer questions.
5/5
Thank you to Claire at DDM brigg, she is absolutely made for her job I hate selling houses but it's been so easy she knows her stuff prices right and got me a sale in .....6days! Not even on internet yet and sold. What a lady. I will never use anybody but Claire ever again. Thank you.
Oh Mel you are very welcome, and lets hope you never have to use me again this is your last move ! Great results and what a house you have !?? just stunning
5/5
Very good. I had no problems at all. They where very helpful when we needed them to be. They always communicated well with us and kept us up-to-date with any information and was very reliable and quick to get stuff sorted. Would highly recommend ddm. And I would deffinatly use them in the future if needed.
4/5
Very good. I had no problems at all. They where very helpful when we needed them to be. They always communicated well with us and kept us up-to-date with any information and was very reliable and quick to get stuff sorted. Would highly recommend ddm. And I would deffinatly use them in the future if needed.
5/5
Thank you for your excellent service with my recent move.
Thanks Ian. Good luck with everything ????
5/5
Today we completed the sale of our house! It was a long road but i would never have got there without Claire and Fionas amazing help! I honestly can not recommend the team enough, they know their stuff, went above and beyond and supported me like a friend and i can not thank them enough for being such brilliant agents �
Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it
5/5
Today we completed the sale of our house! It was a long road but i would never have got there without Claire and Fionas amazing help! I honestly can not recommend the team enough, they know their stuff, went above and beyond and supported me like a friend and i can not thank them enough for being such brilliant agents ?
Thank you Kelly for your lovely words. Good luck with your new home ????. Kind regards, DDM
5/5
Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it
Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it
5/5
Thanks to the Girls at DDM ? I am so happy with my new flat ?? Great Service Lovely People
Thank you for your kind words
5/5
We rent out using DDM and have just sold a property too.Commutation on the sale was excellent, kept us up to speed every week with all the progress. We also used their solicitors who were very quick, efficient and reasonably priced. The completion was a smooth process and went just to plan.Can highly recommend them.Thanks to all on the team and keep up the great work.
Thank you Heather :)
5/5
As first time buyers we were completely out of our depth when it came to working with Solicitors and knowing what paperwork was needed etc. If it wasn’t for Fiona Hodgkiss at DDM always being on the other end of the phone or an email away when needed then I don’t know how we would have managed. Fiona gave me all the information and advice needed to help us understand the process. I would highly recommend Fiona to any first time buyers! Thankyou again � x
5/5
Just purchased a property from DDM & the team at Scunthorpe couldn’t have been more professional. They kept me informed throughout the whole process, would definitely recommend their services
5/5
As a first time home buyer I had intially felt out of my depth, so I want to thank Claire Bilton at the Brigg branch for completely guiding and supporting me throughout this process... she's kept me informed, has been consistent in providing me with information and updates on were we are in the process and has kept channels open with everyone involved �. She's been absolutely amazing and I would definitely recommend her and Fiona, that's for sure!!! �� thanks gals... ���
Pleasure Hayley am so happy for you and wishing u many happy times in ur beautiful new hobbit house ????
5/5
Rating only, no written review.
5/5
We have used DDM Lettings to rent out our property for the past 13 years and have always found the staff very helpful and a pleasure to deal with. At our request, we are contacted promptly by the team regarding any issues raised by our tenants, to determine whether we want to use our own or DDM's tradesmen. The 6 monthly inspections tend to highlight any potential issues. On the occasions that we have used DDM's recommended tradesmen we consider them to be competitively priced & the work carried out to a good standard.The rent is paid regularly and statements posted; when there have been issues, we have found the accounts team to be helpful. We would have no hesitation in recommending DDM Lettings to manage your property as being a professional and reliable lettings agent.
Thank you Sally for your kind words
5/5
Great team! Always friendly and very helpful!
Thank you Hitchin Electrical for kind words. DDM appreciates your commitment and hard work to all our tenants and landlords
5/5
I have rented my property with DDM Lettings for the last couple of years and always find the staff helpful and a pleasure to deal with. We have found that issues raised by the tenants are dealt with promptly by the team and we are kept informed of any issues. Rent is paid regularly and statements emailed. I would have no hesitation in recommending DDM Lettings to manage your property as being a professional and reliable lettings agent.
Thanks Emma for your kind words :)
5/5
The team at Scunthorpe branch have been so helpful with great communication.The service they have offered has been great and nothing has been to much trouble.
Thank you for your kind words Kerry! I will pass on your review :)
1/5
I’ve been renting my house for the last 12 years with DDM’s and although not the greatest company, they have suited our needs. In July of this year the tenants left and we discovered that our house was a state!!!! The regular inspections never mentioned half the issues we picked up when we went in and we were totally disgusted with the attitude and service provided. This was made worse with us selling the house, so we weren’t looked after in the normal way you would expect if re-renting!!! The tenants disputed the mess as you would expect, but the photos and evidence in our favour was substantial, but due to DDM’s incompetence and poor management, I ended up paying out of my own pocket, while the Ex tenants laughed at us!!!!! A really poor management company with poor staff who lack the decency to keep you informed of what is going on. I would even go as far as saying that there ‘Go to companies’ in the event of an emergency are overly priced and are cowboys at best. Do not use this company.....disgraceful!!!!!!
Dear Mr & Mrs Greetham, This is a very unfair review of our relationship that has extended over the last 6 years. We have managed several tenancies for you in this property and in this time have had no issues of note. We use long standing professional…See more
1/5
Literally would not recommend to my worst enemy.
Good afternoon. I am sorry to see your 1 star review. Could I get the Regional Manager to call to discuss the issue.
5/5
I can not recommend the girls at ddm Barton branch enough. We have just used ddm to sell our house and they were absolutely brilliant they kept me informed with what was going on all the time. I found it all very stressful but the girls were always reassuring and calming at times I never plan on moving ever again but if I did I would always use ddm
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brigg has the most, with 691 reviews rated 4.8 out of 5, followed by Grimsby with 516.
The five DDM Residential offices, by town: