DDM Residential Barton reviews

★★★★★ 5/5

Google

As a new landlord in the process of building a portfolio of buy to let properties, I first came across DDM while researching lettings management companies in the area with a strong reputation. They also happened to be the existing lettings management company for the first property to complete within my portfolio. From the outset, my interactions with Lynne and the wider team have been extremely positive. They have been responsive, efficient, knowledgeable and reassuringly thorough in all aspects of the management process, which is exactly what I need as a new landlord. I was so impressed with the service that, when my second property completed, I had no hesitation in moving the existing lettings management arrangement over to DDM. I fully intend to continue placing properties within my portfolio under their care as it grows. I look forward to a long standing, positive and productive working relationship with Lynne and the team, and sincerely thank them for all their help, guidance and support so far. I would happily recommend DDM to other landlords looking for a professional and dependable lettings management service.

Faye · 13 September 2026

★★★★★ 5/5

Google

I recently purchased a house in Barton upon Humber through DDM residential Barton upon Humber. The Office managed by Kate Jeffrey and assisted by Anya Wright were extremely professional, efficient and my purchase was completed without any problems and in a very timely manner. I was continually updated with how the purchase was progressing up until completion. I would highly recommend DDM Barton to anyone contemplating marketing their house for sale or indeed purchasing a property through them. I wouldn’t hesitate in using them in the future.?

Brendan · 6 September 2026

★★★★★ 5/5

Google

If you need a lettings agent to help you find tenants, DDM Lettings are the one for you. I recently bought a block of 8 newly built flats and spoke to Kate and Lynne from DDM Lettings about using their tenant find service. They inspected the properties, helped to get them up to lettings code and found tenants in less than a month of marketing. Excellent service from a 1st class firm.

ASH · 16 September 2026

★★★★★ 5/5

Google

Paige has been absolutely fantastic throughout our tenancy application process. She was professional, helpful, and went above and beyond to ensure everything progressed smoothly. When there were issues with the referencing outcome, Paige took the initiative to review the rent shares and worked hard to help us achieve a successful result without the need for a guarantor. She kept us informed, responded promptly to our queries, and made what can often be a stressful process much easier. Her dedication, attention to detail, and willingness to find solutions were greatly appreciated. We are incredibly grateful for all of Paige’s support and would highly recommend her to anyone looking for a knowledgeable, approachable, and committed letting agent. Thank you, Paige, for all your help!

Angeline · 1 July 2026

★★★★★ 5/5

Google

Kate at DDM Barton dealt with the sale of my late Mother's house. It was a very emotional time as it was the house I was born in and grew up in so had some fantastic memories. Kate was professional, sympathetic and above all kind and caring. She made what was an incredibly difficult time, much much easier. I cannot recommend Kate enough. A lovely lady who really cares and is thoughtful and considerate. Would not hesitate to use her services again.

Hazel · 2 May 2026

★★★★★ 5/5

Google

I would like to thank Kate Jeffrey and all at DDM for the marketing and sale of my property. The sales literature was produced to a high standard and the team were always available to discuss status when needed. The accompanied viewings made the process smooth for me. Kate was totally on the ball at all times and demonstrated her great experience, judgement and proactivity when needed and never losing enthusiasm. Thank you again Kate and DDM for your great work.

Darryl · 2 May 2026

★★★★★ 5/5

Google

Anya at DDM Barton has been a delight to deal with. Great communication, always cheerfully accompanying us at viewing appointments, answering our many questions about the property we are hoping to buy and giving timely and helpful responses to queries regarding the whole process. Would highly recommend DDM Barton for excellent service.

Katie · 21 August 2026

★★★★★ 5/5

Google

I recently sold my late mum’s property through this estate agency, and from the very first call the team were exceptionally friendly, supportive, and helpful. Although everyone I dealt with was professional and welcoming, Kate was my main point of contact and she was absolutely outstanding throughout the entire process. Given the sensitive nature of the sale, Kate handled everything with genuine care and understanding. She kept me fully informed at every stage, always taking the time to explain anything I didn’t understand and guiding me through each step with patience and clarity. Phone calls were always returned promptly, and I never once felt left in the dark. The sale has now completed, marking the end of a very emotional chapter for me. I don’t think Kate realises just how reassuring and supportive she has been during such a difficult time, and I’m truly grateful for the compassion and professionalism she showed. A huge thank you to the whole team for their help, and an extra special thank you to Kate for going above and beyond. I couldn’t have asked for better service.

Ljjenking · 2 December 2025

★★★★★ 5/5

Google

Ok so this review is for the team on a whole they have been fantastic too me as a rental tenant however one employee has been fantastic too me communication wise, professional friendly. Chloe has been so supportive and helpful regarding my personal situation very understanding and punctual which I don’t think she understands how grateful I am on a personal note thankyou 🤗 As a team keep being amazing nothing seems too. Much very greatful a large amount of stress taken off so thankyou.

Rhyan · 1 October 2025

★★★★★ 5/5

Google

I would like to say a massive thank you to Kate Jeffery. Buying your first home is probably one of the biggest and most daunting things you will ever experience. I didn't have a clue of what to expect or the process involved in buying a house. However, having Kate at the helm was a big comfort. From the beginning then to submitting an offer right through to setting the completion date she has been there for me. She has been professional, friendly, helpful and extremely knowledgeable. She explained everything about the process at every given stage and was always there when I needed to ask advice. Kate made what could have been a very stressful time seem like a walk in the park. I cannot thank her enough for all her hard work, she's a credit to DDM and an absolute gem of a woman! Highly recommended.

Traveling · 1 October 2025

★★★★★ 5/5

Google

It has been a long first house buying process but Emily has been very patient and helpful. First impression is always important . When we came for viewing as well as when we talked over the phone , Emily was so so friendly . And this made it a lot easier for us. We are so grateful and very happy with the choice made!! We will definitely come back in the future if we get a chance! Thank you so much !!!

Hoàng · 26 September 2025

★★★★★ 5/5

Google

Absolutely great service as a buyer from DDM Residential. Emily was instrumental in pushing my seller along, chasing their estate agents and even when needed giving my solicitors a nudge too. It was a bit of a painful process but she was patient, always happy to help and didn't make me feel daft for asking questions. I couldn't recommend them enough, even when Emily was on annual leave I was told before hand and everything was covered off by Kate on the day of completion. Absolutely brilliant!

Freya · 26 September 2025

★★★★★ 5/5

Google

We were absolutely delighted with the service we got from DDM. The whole team worked hard to secure a sale for our property and then special thanks have to go to Kate for tirelessly working to update a very complex chain to ensure completion on time for our deadline. The team communicated well with each other throughout and it never mattered who answered the phone we got the same service. They were extremely flexible around viewings and really went out of their way to ensure as smooth a process as possible throughout. Huge thanks to Kate, Emily, and Marie - it was a stressful time made manageable by their hard work and attention.

Carolyn · 26 September 2025

★★★★★ 5/5

Google

I bought a house through DDM and had a very positive experience I mainly dealt with Anya but Kate was very supportive too. Queries were dealt with promptly and efficiently and this made the process easier. I was very happy with the service I received and would highly recommend DDM in Barton

Karen · 16 May 2026

★★★★★ 5/5

Google

I can not praise Neil and his team highly enough. They exhibit a professionalism, attention to detail, honesty and care that I have not come across in any other estate agency firm in Canterbury. From my phone contact with Charlie, who answered my questions quickly and efficiently to Neil coming to do the valuation and subsequent contact to get the contract agreed and in place, I felt cared for and respected. Please do not hesitate to use Mann of Canterbury for the sale or purchase of your property. Twenty out of ten, more if I could. Absolutely fantastic team.

Anna · 7 September 2025

★★★★★ 5/5

Google

Catherine Piccard is our property manager, and she is absolutely amazing, genuine, kind, and understand professional customer service skills. She makes communication easy for me and my partner due to us being autistic, she is very swift with replying and letting us know the results, and she gets issues resolved very quickly. You can tell she is passionate about her job, and genuinely cares about the tenants she is looking after. Anyone having catherine as their property manager is very lucky.

Eren · 7 June 2026

★★★★★ 5/5

Google

We have here in Canterbury since July 2024. I have assigned to maintenance team Countrywide where support and logging any maintenance needs, All the staff are very friendly and helpful. But there is one lady who has been the best so far soon as any issues for maintenance needs addressed well she on it straight away. We have the best landlord which helps. Thank you Catherine Picard for everything you do for us much appreciated. Please make sure your manager is aware how much you do for us

Elaine · 7 June 2026

★★★★★ 5/5

Google

I have been a landlord client with Mann Estate Agency for more than 15 years. Throughout this time, they have consistently been professional, knowledgeable, friendly, and highly organised. Mr. Paul Hughes is an excellent manager who is very knowledgeable, professional, and approachable. Ms. Catherine Picard is truly the jewel of this outstanding estate agency. She is extremely helpful, professional, knowledgeable, and kind. Her support and quick responses are exceptional. She handles all issues and concerns efficiently, providing continuous updates and excellent communication throughout the process. I sincerely appreciate her dedication, professionalism, communication, and kindness. God bless her. Dr. Nurie

N · 7 June 2026

★★★★★ 5/5

Google

Kate and her team certainly did everything, despite some small issues out of DDM’s control. Very professional and kept us up to date all the way through the sale process with updates. Thank you very much.

Moyna · 13 August 2026

★★★★★ 5/5

Google

No words how fast my housing situation was sorted out . MANN is agency with very fast help me found accommodation for my criteria. I live under UC and was so hard found acomudation walking from agency to agency . But with MANN was resolved in week time . Thanks Jazmyn Dennis for all your kind support and communication. Best wishes.

Marina · 7 February 2026

★★★★★ 5/5

Google

I recently moved to Canterbury from London and was able to find a house for my family and myself to move into fairly quickly. This is thanks to Lauren and Danny of Mann Estate Agents, Canterbury. Both Lauren and Danny were extremely helpful, efficient and professional in dealing with my case, stepping in where necessary to expedite the paperwork and moving things along real quickly (with some humour from Danny ). I am impressed and deeply grateful for everything they have done and how easy and effortless they made it seem. A huge thanks to both of you from the bottom of my heart. Tinaz 👍😄 Its now April 2025 and I've had another effortless move once again, thanks to Holly Constable & Paul Hughes' professionalism, efforts and friendly attitude. My family and I are very grateful to Mann Estate Agents for being there for us and making our move a very pleasant one. Tinaz & family.

Tinaz · 7 August 2025

★★★★★ 1/5

Google

Honestly I don´t know where to start. But after speaking to their Regional manager it all makes sense. First thing they wanted was to get us to speak to their specialist panel of mortgage brokes that can get more deals etc. In contrast to the last estate agents we bought from they wanted a fee up front etc. They were also keen to market our house for us and I asked multiple times to send me a some information oin their fees etc which was avoided 3 or 4 times. We have seen house that has been on the market for overa year, I spoke to the vendors son while at the viewing and he explained they weren´t in a rush and wouldnt need us to have a an offer on our house to accept an offer. I asked him and he said no he was happy because they arent in a rush. We were loking to put an offer in when a regional manager I have never spoken to calls up again trying to market our house, I told him I didnt get a good feeling from them and chose another estate agent we had a better experience withg and he went on to bash them for not being able to get photos for 2 weeks. I said the marketing on the other company and the treatment is much better and I was going to use them anyway and he proceeded to send a whstsap message. I get my name is difficult but I am dyslexic and a sales person and I make sure I spell peoples name correctly so I mentioned like I said before about trust and I will post the transcript below of the conversation.. You make up your minds if you would trust this person selling your house. Allun; Hi Farren, it’s Allun here from MANN. I’ve spoken to the owner, and it was as expected, once you are under offer, he will seriously consider any offer 👍 If you need anything else, please let me know 👌 Ferran: Thank you,, we will let you know. 👍 Ferran: Do we contact you or Zeyad? Allun; Totally up to you, I’m the regional manager for the area. So, feel free to speak to Zeyad, he is aware of everything 👍 Ferran: Thank you Allun, I will contact him. It´s Ferran by the way not Farren.. Like I said, as a sales person, trust is everything. I´m dyslexic and I get potential customers names right. Thank you Allun, I will contact him. It´s Ferran by the way not Farren.. Like I said, as a sales person, trust is everything. I´m dyslexic and I get potential customers names right. Allun; Not an issue, I just coped what was on the system, so apologies. Best of luck to you, when you get your photos in 2 weeks 😂 Clearly not if Zeyad has been emailing right Allun; So an e mail address and how a names been inputted in the system is clearly the same thing 😂 Ferran: Like I mentioned before, I didn´t get a sense of professionalism, from your company. You are the manager and speak to customers like this, which explains a lot. You have proved my point. I will speak to Zeyad directly when we have our house on the market, considering 43 Island road has been on the market for over a year I am sure 2 weeks won´t make too much difference. Allun; Professionalism, interesting, I merely answered a question. My professionalism, is getting the best possible outcome for my clients. Having been the top agent in my area for many years. It would suggest that I’m very good. I have informed Zeyad, and that’s fine. Being the best in the business, making a client wait 2 weeks for photos is ridiculous. Also, you said that the agent said said there are not many properties around you as evidence, again wrong. As I said Ferren, all the best to you 👍 [11:32, 06/05/2026] Ferran: Its ok Allun, I have take screen shots of this conversation for trust pilot, which is interesting seeing your reviews. Lots of unhappy people including no availability for photographs which is ironic. You have 3.2 rating with about 200 reviews. they have 4.8 out of over 1000 so yes I do trust them more. Allun; As I said to you best of luck to you 👍 take all the screen shots you want, I’ve got nothing to hide 👌

Ferran · 7 May 2026

★★★★★ 5/5

Google

Kate was absolutely wonderful. So efficient with causing things that were required for a recent sale and purchase. Her calm manner reassured myself all the way throughout. Would thoroughly recommend thank you Kate and Anya

Julia · 30 July 2026

★★★★★ 5/5

Google

We recently bought a house through DDM in Barton. Kate and Anya were really friendly and good to deal with, and handled our questions and problems in a kind and efficient manner. We would be more than happy to use DDM again.

Chris · 1 June 2026