Trusted Agent profile

Verified

DDM Residential Grimsby reviews

4.7

★★★★★ Excellent

514 reviews across 2 platforms

Osborne Chambers, 25 Osborne Street, Grimsby DN31 1EY

Part of DDM Residential, see every office.

DDM Residential's Grimsby office at Osborne Chambers is rated 4.7 out of 5 across 514 reviews on two platforms, including 319 Google reviews rated 4.7. The 195 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

319

Reviews on Google

This office

Facebook logo

4.7 / 5

195

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About DDM Residential Grimsby

Welcome to DDM Residential Grimsby, North East Lincolnshire At DDM Residential, we’re proud to deliver exceptional estate agency services that have been a hallmark of our reputation since 1889. Our Grimsby branch is dedicated to serving the vibrant community of Grimsby and the surrounding areas. Whether you’re looking to buy, sell, rent, or invest in property, our expert team is here to ensure your journey is smooth, efficient, and tailored to your needs.

Reviews

Every review we hold for the Grimsby office, from every platform, shown as written. First names only.

5/5

Google

The purchase of this house was made very easy thanks to Lee and his team. They were always available to answer questions and offer help throughout the process. Lee provided excellent advice and guidance on a number of matters, including sharing his knowledge of the local area. On our second viewing we met Victoria, who was also extremely helpful and clearly very knowledgeable about the area. Communication was consistently good, and we were kept updated and informed at every stage. Thank you both for your support.

Michael · 1 October 2026

Agent replied · 2 October 2026

Thank you for your thoughtful feedback, Michael! We're delighted to hear that Lee and Victoria provided you with exceptional support throughout your home buying journey. It's great to know their local expertise and communication made the process easier for you. We truly appreciate your kind words and wish you all the best in your new home!

5/5

Google

From start to finish dealing with DDM has been great, always answer the phone promptly. All the staff we have spoken to have been very helpful. Most of our dealings were with Doug Webster manager at DDM he has been exceptional at keeping us in the loop throughout the process explaining things to us and making this difficult at times process easier. Thank you Doug and the team at DDM. I would highly recommend them.

Paul · 30 September 2026

Agent replied · 30 September 2026

Thank you for your wonderful feedback, Paul! We're thrilled to hear that Doug and the team were able to make your experience smoother. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

After a not so good time with a different estate agent. We had a fantastic experience with DDM Estate Agents when selling our house. From start to finish, the team were professional, friendly and incredibly helpful. Especially Lee, Lexi and Doug they kept us informed throughout the whole process, answered all our questions and made what can be a stressful experience feel much easier. We really appreciated their communication, hard work and commitment to getting our house sold. We wouldn’t hesitate to recommend DDM to anyone looking to sell their property. Thank you to the whole team for all your help! ⭐⭐⭐⭐⭐

Natalie · 24 August 2026

Agent replied · 27 August 2026

Thank you, Natalie! We're thrilled to hear that your experience with DDM Estate Agents was so positive. Our team, especially Lee, Lexi, and Doug, strives to provide exceptional service and make the selling process as smooth as possible. Your recommendation means the world to us, we're here for you anytime!

5/5

Google

I have 2 properties up for Sale with DDM From the start with David who got the ball rolling to handing over to Lexi, who I must say has been amazing, friendly and professional Keeping us updated with all updates We have also got lucky with Lisa on our 2nd property for sale, from initial meeting to where we are today, Lisa has kept us in the loop with all updates On the whole a 5 star company who goes all out to give you the peace of mind in selling your property

Andy · 17 July 2026

Agent replied · 6 July 2026

Thank you so much for your wonderful review, Andy! We're thrilled to hear that David, Lexi, and Lisa provided you with exceptional service throughout your property sales. It's our mission at DDM Residential to keep our clients informed and supported every step of the way. We appreciate your kind words and are delighted to have earned your trust. If you need anything else, don’t hesitate to reach out. Wishing you the best with your properties!

5/5

Google

This was my first house sale and after my initial estate agents weren’t really getting me any viewings, I went with a friend’s recommendation to contact DDM’s. When Lisa came round to explain how DDM’s operated, the large portfolio of investor buyers they have and daily reviews of sales, I had no hesitation choosing them. Lisa also posts sales on her personal facebook profile, as well as DDM's and also did a walk through video of my property. My mid-terrace in David Street, Grimsby was eventually bought by investor buyers, but only after months of them offering me completions without exchanging, cancelled removals and the solicitors I now regret choosing being anything but proactive or seemingly even interested in completing. Lee handled a very difficult, protracted situation very well and when required, both Lexi and Doug stepped in to either send firm, well drafted emails to all concerned or speak directly with the buyer’s representatives, whilst not putting the sale in jeopardy. DDM’s were professional throughout, in a particularly difficult sale and I would suggest this is why they are still going strong, around 140 years after being established. Highly recommend and I can’t thank them enough.

Daniel · 16 July 2026

Agent replied · 13 July 2026

Thank you so much for your kind words, Daniel! We're thrilled to hear that you had a positive experience with DDM Residential, especially during such a challenging sale. Lisa, Lee, Lexi, and Doug are dedicated to providing exceptional service, and it's wonderful to know their efforts made a difference for you. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

From the very beginning, DDM Grimsby have been fantastic. The whole team have been professional, knowledgeable and kept us fully informed throughout the process. Doug has been exceptional, staying in regular contact and doing a brilliant job of keeping everything moving forward. His positive, enthusiastic and proactive approach has made a real difference during what can be a very stressful time. We couldn't have asked for better service and would highly recommend DDM Grimsby to anyone looking to buy or sell a property.

Rachel · 16 July 2026

Agent replied · 16 July 2026

Thank you, Rachel, for your wonderful review! We're thrilled to hear that you had a fantastic experience with DDM Grimsby. Doug and the team strive to provide professional and proactive service, and it's great to know that it made a positive difference during your journey. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

We found the team at DDM Grimsby to be responsive, professional and knowledgeable. It didn’t matter which member of the team we called, they all seemed to have an understanding of what we needed, could answer our questions and give us lots of advice and reassurance throughout our sale, as well as supporting us with our forward purchase. It never felt pushy, more a group of people who had our best interests at heart and that really helped when we went through some of the inevitable ups and downs of a house sale. We’d have no hesitation in recommending them to anyone else thinking of selling up in North East Lincolnshire. We worked more closely with Doug and Lexi and they were very supportive but honestly, the rest of the team were great too, from the photos, video, taking our calls, answering our emails and even the times when I popped into the office, nothing was ever too much trouble.

Jennifer · 5 July 2026

Agent replied · 9 June 2026

Thank you so much for your wonderful feedback, Jennifer! We're thrilled to hear that our team at DDM Residential provided you with a responsive and supportive experience throughout your sale. It's great to know that Doug, Lexi, and the rest of our team were able to assist you with your needs and reassure you during the ups and downs of the process. Your recommendation means the world to us, and we look forward to helping more clients in North East Lincolnshire. If you need anything in the future, don’t hesitate to reach out!

5/5

Google

I cant thank DDM enough for their help with selling my property and purchasing another. From the very beginning I felt able to contact them with any concerns and all the staff I spoke to were friendly and welcoming. Despite the ups and downs of being on the market for a lengthy period of time, DDM kept me updated and did everything they could to help. Doug is an absolute pleasure to deal with, he is very professional and knowledgeable and was the reason we chose to use DDM in the first place. Lee was also very helpful and kept me up to date with everything happening and was always happy to chase up any enquiries for me. This team are fantastic and I’d highly recommended them. House moving can be very stressful but knowing you have supportive estate agents behind you makes a huge difference.

Kerry · 1 July 2026

Agent replied · 16 June 2026

Thank you so much for your wonderful feedback, Kerry! We're thrilled to hear that you had such a positive experience with DDM Residential. It's fantastic to know that our team, especially Doug and Lee, made your property journey smoother and less stressful. Your recommendation means the world to us, and we're here to support you anytime you need assistance in the future. Wishing you all the best in your new home!

5/5

Google

We are purchasing a house that is being handled by DDM estate agents. We are in direct (and I might add constant communication due to issues outside of his control) with Doug Webster, he has gone out of his way to make this process as easy and straightforward as it can be. We can’t recommend Doug and the staff at DDM for their continued customer service and support. Thank you Doug x

Caroline · 1 August 2026

Agent replied · 6 July 2026

Thank you so much for your wonderful feedback, Caroline! We're thrilled to hear that Doug and the team at DDM Residential have made your house purchasing experience as smooth as possible. Your recommendation means a lot to us, and we appreciate your kind words about our customer service. If you need anything else during your journey, don’t hesitate to reach out. Best wishes on your new home!

5/5

Google

DDM Grimsby have been the estate agents for the house I am currently purchasing, and I cannot recommend them highly enough. Doug Webster, in particular, has been outstanding throughout the process. He has maintained regular contact, keeping me updated every step of the way and making what can often be a stressful experience feel far more manageable. Doug has consistently gone above and beyond, especially in helping to progress the purchase when my solicitors have been far less proactive. His professionalism, responsiveness, and genuine commitment to getting things moving have been hugely appreciated. Excellent customer service from start to finish, thank you, Doug and the DDM Grimsby team!

Lyndsay · 5 June 2026

Agent replied · 20 May 2026

Thank you so much for your wonderful feedback, Lyndsay! We're thrilled to hear about your positive experience with Doug and the DDM Grimsby team. It's great to know that his commitment and communication made your home buying journey smoother. We truly appreciate your recommendation and look forward to assisting you in the future!

5/5

Google

DDM YOU HAVE BEEN AMAZING , you sold our house so quick ! When we had been sat on the market for a long time with another estate agent . Your help ,guidance , update , everything , has been spot on and we will highly recommend your professional services. And a very big thank you especially to Doug who kept our spirits high . Great guy and thank you to Lee and lexi as well

Denise · 1 July 2026

Agent replied · 30 June 2026

Dear Denise, thank you so much for your wonderful review! We’re thrilled to hear that DDM Residential was able to sell your house quickly and that our team, especially Doug, was able to keep your spirits high throughout the process. Your recommendation means the world to us, and we truly appreciate your kind words about our guidance and support. If you ever need assistance in the future, please don’t hesitate to reach out. Wishing you all the best in your new chapter!

5/5

Google

Hats off to Doug Webster at DDM Grimsby for providing the kind of service that we desperately want and need from agents - but almost never get! Doug's communication, positivity, willingly-given help, and continued support are outstanding and invaluable, going way beyond the 'extra mile'. People who you really trust - and have total confidence in - are few and far between. But Doug's one, 100%.

DAVID · 25 August 2026

Agent replied · 27 August 2026

Thank you, David! We're thrilled to hear that Doug's exceptional service and support made such a positive impact on your experience. Your trust in him is greatly appreciated, and we look forward to continuing to provide you with outstanding service at DDM Residential!

5/5

Google

We have had excellent service from DDM! We mainly dealt with Doug Webster, Doug is very helpful, always able to answer any queries we had, he has kept us up to date on what is happening & explained anything we weren’t sure of, very professional & knowledgeable, also very approachable, we dealt with others members of staff in a more short term way, but they were helpful too! Very pleased with our experience!

Sallyann · 1 July 2026

Agent replied · 17 June 2026

Thank you so much for your wonderful feedback, Sallyann! We're thrilled to hear that you had such a positive experience with DDM Residential. Doug Webster and our team strive to provide exceptional service and it's great to know that their professionalism and knowledge made a difference for you. We appreciate your kind words and look forward to assisting you again in the future!

5/5

Google

From day one Doug and his team at DDM Were on the ball ,found out all the details of buyers in front of the our property sale and the buyers forwarded of the property we were buying , every step of the way if they didn't know They would fined out , Would we use them again No , That's because we don't intend to move again, Should you use them hell Yes Thank you Doug and team at DDM GRIMSBY STEPHEN PARKINSON.

Stephen · 9 May 2026

Agent replied · 13 April 2026

Thank you, Stephen, for your fantastic feedback! We're thrilled to hear that Doug and the team at DDM Residential were able to provide you with such attentive service throughout your property sale and purchase. Your recommendation means the world to us, and while we understand you don't plan to move again, we hope you'll keep us in mind for any future needs. Wishing you all the best in your new home!

5/5

Google

A big Thankyou to all the Team at Grimsby DDM, Doug, Lexi and Lee, we couldn’t of found another Estate Agent that has given us the excellent service you have given us for the sale of our property. The exchange and completion was quick, efficient and problem free. You were all professional but approachable, and friendly ,answered any queries promptly and put us at ease. We can definitely recommend this team to anyone who is looking to buy/ sell property.

Sarah · 9 April 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful review, Sarah! We're thrilled to hear that you had an excellent experience with our team at DDM Residential. Our goal is to provide quick, efficient, and friendly service, and it's fantastic to know that we achieved that for you. We appreciate your recommendation and look forward to assisting others in their property journeys!

5/5

Google

We just wanted to say a huge thank you to all of your team, but especially you Doug. Not having gone through the experience of selling a home for 25 years, we had forgotten how stressful it is. However we felt you were with us every step of the way. Thank you so much. We would challenge anyone who decided they could do it on their own!! A special thank you Doug for stepping in and getting things moving when we needed it most. If ever we need you again there would be no hesitation in choosing DDM. Everything was so personal and caring. Please thank every member of your amazing staff at Grimsby. With thanks Dianne & Richard

Diane · 9 March 2026

Agent replied · 13 April 2026

Dear Dianne & Richard, thank you so much for your heartfelt review! We're delighted to hear that Doug and the DDM Residential team were able to support you through the home selling process and alleviate some of that stress. Your kind words mean a lot to us, and we'll be sure to share your appreciation with the entire team. We look forward to assisting you again in the future! Best wishes, DDM Residential.

5/5

Google

We had a fantastic experience with DMM Residential, especially Doug, who supported us throughout our property purchase. From start to finish, he was incredibly communicative, always keeping us updated and responding quickly to any questions we had. Buying a property can be quite stressful, but Doug made the whole process feel much smoother and more manageable. We’re very grateful for all his help and would highly recommend DMM Residential to anyone looking to buy a property.

Abbie · 9 April 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful review, Abbie! We're thrilled to hear that Doug provided you with such exceptional support throughout your property purchase. At DDM Residential, we strive to make the buying process as seamless as possible, and it's great to know we succeeded in making your experience smooth and manageable. We appreciate your recommendation and look forward to assisting you or anyone you know in the future!

5/5

Google

We have been landlords with DDM residential agent for over 20 years, their service has been consistently excellent. Professional, reliable, and knowledgeable, they have managed our properties with care and efficiency. It is rare to find a company that maintains such high standards over such a long period and that speaks volumes about their commitment to clients. We trust them completely and would highly recommend them to any landlord/tenant. Thank you Lynne Matthews and your team. We appreciate you all. Nawa & Mary Sumbwanyambe

Mary · 9 February 2026

Agent replied · 28 January 2026

It is honestly our pleasure and we treasure our continued business. Thank you for the kind words and review. We genuinely appreciate it.

5/5

Google

I recently have bought a house marketed by DDM. I was extremely impressed by their efficiency, responsiveness and expertise. Staff were friendly and reassuring. I primarily dealt with Doug - who was always very helpful, courteous and firmly persistent when prompting was required; however, on the few occasions when he was not available, Lexi provided excellent service and was able to pick up matters very effectively. All an excellent sign of good communication within the company. I would definitely approach DDM were I to be looking to sell.

Gill · 9 February 2026

Agent replied · 28 January 2026

Thanks for taking the time to leave this review, and congratulations on your new home. It’s great to hear you felt well looked after and that everything was handled quickly and professionally. I’ll make sure Doug sees your comments, especially about staying on top of things when a prompt was needed, and I’m really pleased Lexi was able to pick matters up straight away when Doug wasn’t available. That’s exactly how we want the service to feel. Enjoy settling in, and if you ever decide to sell, we’d love to help. We really appreciate the business :)

5/5

Google

We used DDM when we moved to Grimsby 2 and a half years ago. Manager Doug Webster was the main contact at that time. We decided to use DDM again to move away. Doug was again the main contact. Doug was extremely kind, professional, supportive and helpful. In our opinion he went above and beyond to help the sale complete. He was emailing solicitors regularly to get and keep things moving throughout what appeared to be a complex situation at the bottom of the chain. He kept us up to date at all times via email or phone. We met some of his team who were also extremely helpful. Not surprising with the influence of a manager like Doug. I would definitely recommend DDM in Grimsby to anyone who wants to move home. They were absolutely amazing. Ron and Sandra Bate

Sandra · 9 February 2026

Agent replied · 13 April 2026

Thank you, Sandra, for your wonderful feedback! We're thrilled to hear about your positive experiences with Doug and our team at DDM Residential. It's great to know that we could assist you through the complexities of your move. We appreciate your recommendations and look forward to helping more clients in Grimsby. If you need anything in the future, don’t hesitate to reach out!

5/5

Google

Excellent service again from Doug and his team at DDM Grimsby. I would not contemplate using any other agent than DDM as they have always come through for me and always in good time. I was particularly impressed with Lee and Lexi, the sales executives who were always bright and professional. A big thank you to Lexi, who handled my house sale brilliantly and moreover when I was unsure which buyer to back - I put my faith in Lexi’s decisive advice, she has good instincts and she was right. Very Impressed! If you want an honest and open approach to buying or selling your home - without the horror stories then go to DDM GRIMSBY. Thank you all at DDM. Cass @ Vibing Interiors

Cass · 9 February 2026

Agent replied · 13 April 2026

Thank you so much for your fantastic review, Cass! We're thrilled to hear you had an excellent experience with Doug, Lee, and Lexi at DDM Residential. It’s wonderful to know that Lexi's advice made a significant difference in your house sale. We pride ourselves on our honest and open approach, and your feedback reinforces our commitment to providing top-notch service. We look forward to assisting you again in the future!

5/5

Google

We purchased a property through DDM and I cannot rate them highly enough. The team were highly professional and delivered great communication throughout the whole process. Special mention to Lexi who went above and beyond, especially when our solicitors were not responding to emails or phone calls. Would definitely recommend to anyone purchasing a property.

Adam · 8 August 2026

Agent replied · 8 August 2026

Thank you so much for your kind words, Adam! We are thrilled to hear that you had a positive experience with our team at DDM Residential. It's great to know that Lexi's dedication made a significant impact during your purchase process. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future!

5/5

Google

Just want to say a big thanks to Doug Webster at the Grimsby branch. He has worked so hard to complete the sale of my property, chasing up solicitors and buyers (almost daily this week!) on my behalf. Thanks to Doug and all his team x

Angela · 29 September 2026

Agent replied · 30 September 2026

Thank you so much, Angela! We're thrilled to hear about your positive experience with Doug and the team at our Grimsby branch. Your appreciation for their hard work in completing your property sale means a lot to us. If you need anything else in the future, don't hesitate to reach out!

5/5

Google

A huge thank you to Doug Webster at DDM for his instant response to any queries, reassurance and complete professionalism in all matters. The James Bond of estate agents...his word is his bond and can be trusted to get the job done quickly and efficiently...many thanks again Doug 👍 😀 …

Julie · 24 August 2026

Agent replied · 25 August 2026

Thank you so much for your wonderful feedback, Julie! We're thrilled to hear that Doug's professionalism and prompt responses made such a positive impact on your experience. Your kind words truly highlight the dedication of our team. We appreciate your support and look forward to assisting you again in the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DDM Residential's Google reviewsLeave DDM Residential a review

Questions about DDM Residential Grimsby

How many reviews does DDM Residential Grimsby have?

DDM Residential's Grimsby office has 514 reviews across two platforms: 319 on Google, 195 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is DDM Residential Grimsby's rating?

DDM Residential Grimsby is rated 4.7 out of 5 across all 514 reviews, and 4.7 out of 5 on Google from 319 reviews, checked 9 October 2026.

Where is DDM Residential's Grimsby office?

DDM Residential Grimsby, Osborne Chambers, 25 Osborne Street, Grimsby DN31 1EY.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.