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DDM Residential Grimsby reviews

4.7

★★★★★ Excellent

514 reviews across 2 platforms

Osborne Chambers, 25 Osborne Street, Grimsby DN31 1EY

Part of DDM Residential, see every office.

DDM Residential's Grimsby office at Osborne Chambers is rated 4.7 out of 5 across 514 reviews on two platforms, including 319 Google reviews rated 4.7. The 195 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

319

Reviews on Google

This office

Facebook logo

4.7 / 5

195

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About DDM Residential Grimsby

Welcome to DDM Residential Grimsby, North East Lincolnshire At DDM Residential, we’re proud to deliver exceptional estate agency services that have been a hallmark of our reputation since 1889. Our Grimsby branch is dedicated to serving the vibrant community of Grimsby and the surrounding areas. Whether you’re looking to buy, sell, rent, or invest in property, our expert team is here to ensure your journey is smooth, efficient, and tailored to your needs.

Reviews

Every review we hold for the Grimsby office, from every platform, shown as written. First names only.

5/5

Google

Having worked with DDM I’ve found them to be professional, provided regular communication with constant updates and feedback. Lexi has been amazing with her continual progress updates, support and swiftly seeing my sale through to resolution. Her dedication and lovely persona had made the journey so much easier and has been a constant throughout this. Doug has been fab too keeping me updated and continuously guiding the process x

Jules · 9 April 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful review, Jules! We're thrilled to hear that Lexi and Doug provided you with exceptional support throughout your sale. At DDM Residential, we strive to ensure our clients feel informed and supported every step of the way. Your kind words about our team's dedication truly motivate us to continue delivering excellent service. We wish you all the best in your future endeavors and hope to assist you again!

5/5

Google

I would like to sincerely thank Doug Webster for the massive support i have received in purchasing my dream home. He went beyond measures that he had to, which for i am very greatly. Doug was professional from the beginning till the end. All agencies should have an individual in their company like him. Thanks again Doug.

Robert · 3 July 2026

Agent replied · 6 July 2026

Thank you so much for your kind words, Robert! We're thrilled to hear that Doug was able to assist you in purchasing your dream home. At DDM Residential, we pride ourselves on providing professional and dedicated service, and it's wonderful to know that Doug exceeded your expectations. We appreciate your feedback and wish you all the best in your new home!

5/5

Google

⭐️⭐️⭐️⭐️⭐️DDM Residential provided a professional and friendly service from start to finish. The team was responsive, knowledgeable, and kept communication clear throughout the process. Everything was handled efficiently, making the experience smooth and stress-free. I really appreciated their helpful approach and attention to detail. Highly recommended!

Shariful · 9 September 2026

Agent replied · 16 September 2026

Thank you so much, Shariful! We're thrilled to hear that our team's professionalism and communication made your experience smooth and enjoyable. Your recommendation means the world to us, and we look forward to assisting you again in the future!

5/5

Google

We recently sold our house through DDM and were impressed from start to finish. Lisa’s valuation showed real expertise in the property market. Doug , Lee and Lexi kept us updated throughout, making the process smooth and stress-free. Their communication was clear and timely, and the whole team worked hard to get the best outcome. Highly recommend DDM for anyone looking to sell. What a fantastic group of individuals that make DDM one of the best. Amy Wood

Matt · 9 January 2026

Agent replied · 28 January 2026

Thank you, Amy! We really appreciate your kind words and recommendation. We’re delighted Lisa’s valuation gave you confidence, and that Doug, Lee and Lexi kept everything running smoothly with clear, timely updates. Wishing you all the very best for your next move 😊 …

5/5

Google

This is the first time our compnay has used DDM Lettings and the process from start to finish has been a delight. Great communication and efficiency. Lucy especially has been delight to work with and we will consider using again for any further relocations Many Thanks Laura HHS

HH · 16 July 2026

Agent replied · 8 May 2026

Absolutely our pleasure and thank you for the kind words. We appreciate you and the business.

5/5

Google

Lisa and Doug at DDM ensured this was an amazingly quick sale with a good price achieved and no glitches, apart from a minor delay picking up the keys at the start of the sale. Nevertheless highly recommended for attentive service and a stress free sale.

Kate · 20 July 2026

Agent replied · 21 July 2026

Thank you so much for your wonderful review, Kate! We're thrilled to hear that Lisa and Doug provided you with attentive service and facilitated a quick, hassle-free sale. Your recommendation means a lot to us at DDM Residential. We appreciate your understanding regarding the minor delay and are glad you had a positive experience overall. If you need any further assistance in the future, don't hesitate to reach out.

5/5

Google

Josh was the first person we had communication with when he valued our house and his friendly attitude and helpful knowledge was enough to know we wanted to sell our house with DBRoberts. Since then everyone has been so helpful, especially Sam, Bria and Jay who we have had most contact with during the selling process. Cannot fault their great communication whether it was via email or over the phone, always providing updates as soon as any information was available. They showed commitment to booking in viewings around our availability, and didn’t fail to chase up those booked in for viewings and making offers. They provided more than enough information to help us make the best informed decisions when listing our house and reviewing/accepting offers, they have very good knowledge on the area and the property market, we are so grateful for everyone in the team, thank you so much for making letting go of our first ever home a little bit easier.

Chloe · 28 June 2026

1/5

Google

Dealing with Doug at DDM has been one of the worst customer service experiences I have ever encountered in any industry. Despite numerous attempts to reach him via telephone and email, he has completely ghosted me, failing to return calls or acknowledge my last six emails.

Joseph · 14 July 2026

Agent replied · 15 July 2026

Dear Joe, We are sorry to read your review, although we do not believe it accurately reflects the communication or service provided by our team or Doug. Our records show that several members of staff spoke with you and explained that, before a sale could be formally agreed or the property marked as under offer, we required the standard documentation, including satisfactory proof of funds, completion of the necessary anti-money laundering checks and confirmation of solicitor details. These requirements form part of our legal and regulatory obligations and were also important to the seller, who had instructed us to continue marketing the property until the necessary checks and documentation had been completed. We are satisfied that our team acted appropriately, communicated the requirements and followed both the seller’s instructions and our compliance obligations throughout. We would be happy to discuss any remaining concerns with you privately.

5/5

Google

Doug and the team have been fantastic throughout the sale of our house. Keeping us informed every step of the way, giving solid advice and even accommodating viewings out of hours to increase our chances of a sale!

Dan · 21 August 2026

Agent replied · 22 August 2026

Thank you for your wonderful feedback, Dan! We're thrilled to hear that Doug and the team provided exceptional service throughout your home sale. Your satisfaction is our priority, and we appreciate your recognition of our efforts to keep you informed and accommodate viewings. Wishing you all the best in your next chapter!

5/5

Google

Doug Webster couldn't have been more helpful from start to finish and as buyers we felt we could trust that he would do his best to make the process as stress free as possible.

Julie · 21 August 2026

Agent replied · 22 August 2026

Thank you, Julie! We’re thrilled to hear that Doug made your experience so positive and stress-free. Your trust in him means a lot to us, and we appreciate your kind words!

5/5

Google

I had the pleasure of being shown around by Ellie Childs, and I couldn’t have asked for a better experience! From the moment I arrived, Ellie was warm, professional, and incredibly knowledgeable. She took the time to answer all my questions and made the whole process smooth and enjoyable. Jay was incredibly helpful throughout our property purchase. He was always available, supportive, and made sure everything ran smoothly from start to finish. Highly recommend working with him his dedication and professionalism made all the difference! Thank you team 🌟🌟🌟🌟

Danyah · 5 August 2025

Agent replied · 5 June 2026

Hi Danyah This is a great review to read! We are so glad you had a great experience with us, viewing a house. Thank you for the 5 stars.

5/5

Google

Selling our house turned out to be more stressful than we expected, especially after the offer was accepted. Things got a bit messy with delays and communication gaps between solicitors, but Jay honestly went above and beyond to keep things moving. He wasn’t just chasing our buyers and their solicitors, he was also keeping in touch with our solicitors and even updating our seller’s solicitor to make sure the whole chain stayed on track. Without his persistence and calm attitude, we are not sure it would have gone through as smoothly as it did in the end. Jay and his team were always available, always professional, and genuinely cared about getting the sale over the line. We are really grateful for all the hard work and would absolutely recommend him to anyone looking to sell.

Tania · 5 August 2025

Agent replied · 5 June 2026

Hi Tania Thank you for leaving this feedback for Jay in our Winnersh office. We're pleased to hear that he and the team helped your sale run smoothly and we hope you'll be very happy in your new home. Prospect Estate Agency in Winnersh

5/5

Google

We are mid way through buying our first house with DDM and we cannot fault the service we’ve received from Doug so far who has been both friendly and professional with our case so far. Thanks Doug it’s been much appreciated mate, we wouldn’t hesitate to use DDM again! Luke & Charlotte

Luke · 9 April 2026

Agent replied · 13 April 2026

Thank you, Luke & Charlotte, for your wonderful review! We're thrilled to hear that Doug has provided you with friendly and professional service during your first home buying journey. Your satisfaction means a lot to us, and we appreciate your trust in DDM. If you need any further assistance, don't hesitate to reach out. Best wishes on your new home!

5/5

Google

We have just purchased our house with DDM. We had Lee deal with us throughout the sale, it was far from easy sailing but Lee was always reachable and always helpful to the best of his ability which gave us peace of mind. We would definitely recommend DDM the whole Grimsby team are very friendly and very helpful.

Fiona · 9 February 2026

Agent replied · 28 January 2026

🥰 thank you for the lovely review Fiona and honestly it was our pleasure. Thank you for the business and enjoy that new home. …

5/5

Google

I would like to say a massive thank you to DDM staff for all your support during selling my house. Lisa, was absolutely fantastic and personable at the start of the sale. Lexi has always been at the end of the phone listening to my worries and reassuring me during more stressful times. Lee, you have been an absolute blessing in ensuring regular contact was maintained throughout some uncontrollable road blocks and I can’t thank you enough. Highly recommend the DDM team!

Laura · 13 August 2026

Agent replied · 13 August 2026

Laura, thank you so much for your wonderful feedback! We're thrilled to hear that Lisa, Lexi, and Lee provided you with the support you needed during your selling journey. Your recommendation means the world to us, and we’re glad we could help make the process smoother for you. Wishing you all the best in your new chapter!

5/5

Google

Lisa,Doug,Lee and Lexi were all very professional in what they did for the sale of our property. Couldn’t wish for a better outcome and would definitely recommend anyone to use this company. Barrie Leak and Lisa Donner

Ben · 3 July 2026

Agent replied · 6 July 2026

Thank you so much for your wonderful feedback, Ben! We're thrilled to hear that Lisa, Doug, Lee, and Lexi provided you with such professional service during the sale of your property. It's always our aim to deliver the best outcomes for our clients. Your recommendation means a lot to us at DDM Residential, and we look forward to assisting you or anyone you know in the future!

5/5

Google

I can only say that from the beginning of my experience with Dan and his team at Prospect Winnersh I have been throughly impressed by their professionalism and enthusiasm when it came to marketing and selling my house. But my most fulsome praise must go to Bernadette Martin who was my link between my sellers and my buyers. She was fantastic especially when it came to ( metaphorical) holding my hand through a process I had not undertaken for many years ! Thank you all

Karen · 5 June 2025

Agent replied · 5 June 2026

Hi Karen Thank you for the five star review and great feedback. We hope you enjoy your new home and make lots of new memories.

5/5

Google

Hi, iwould like to thank all the staff at DDM, particularly Lee. He was incredibly efficient and professional .Nothing was too much trouble, he was friendly and understanding and very helpful throughout the whole process. I would definitely recommend DDM to anyone as an outstanding estate agent. Thank you for all your hard work and fantastic customer service.

Julie · 9 January 2026

Agent replied · 28 January 2026

Hi Julie, Thank you so much for your lovely review. We really appreciate you taking the time to share your experience. We’re delighted to hear you felt so well looked after, and a special thank you for mentioning Lee, he’ll be absolutely chuffed to know his efficiency, professionalism and support made the process easier for you. Thanks again for the recommendation and your kind words about the team. If you ever need anything in the future, we’re always here to help.

5/5

Google

Wonderful service from DDM. Lexi was very proactive and kept us up to date with all progress and chased things as necessary. Would recommend DDM to anyone wanting a personal and professional estate agent.

Karen · 10 July 2026

Agent replied · 13 July 2026

Thank you so much for your wonderful feedback, Karen! We're thrilled to hear that Lexi provided you with proactive and attentive service throughout your journey with DDM Residential. Your recommendation means a lot to us, and we’re here to assist anyone looking for a personal and professional estate agent. We appreciate your support and look forward to helping you again in the future!

5/5

Google

Lexi and the team have been really responsive and dealt with any queries or concerns in a very timely manner. Always polite, friendly and cheerful

Caroline · 24 August 2026

Agent replied · 25 August 2026

Thank you so much for your wonderful feedback, Caroline! We're thrilled to hear that Lexi and the team have been able to assist you promptly and with a smile. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service!

5/5

Google

I had a good comunications with Jay Lota and also the whole team at the Winnersh branch. They took care of all the viewings and ensured that we were aware of what was happening during the sale of our property. Jay did over and beyond his duties by printing documents for signature then scanning and sending back to solicitors and keeping me on track. Thank you Jay and the team for the wonderful service.

Jas · 5 July 2025

Agent replied · 5 June 2026

Hello Jas, Thank you for the 5 star review! Kind regards

5/5

Google

I cannot recommend DDM highly enough. Doug and team have been fantastic in offering their expertise and advice on viewings for myself and family members who are looking to relocate from Down South. They've been so mindful of requirements and their knowledge of the properties and local area and amenities is second to none. Thank you.

Sian · 29 December 2025

Agent replied · 28 January 2026

Thank you so much, Sian, for your wonderful review. We’re delighted to hear that Doug and the team have been able to support you and your family with viewings and advice during your relocation plans. Being able to match people with the … More

5/5

Google

DDM was great throughout the whole process, especially Lexi and Lisa who were always available to help us if we had any question we had.

Jack · 21 August 2026

Agent replied · 22 August 2026

Thank you for the wonderful feedback, Jack! We're thrilled to hear that Lexi and Lisa provided such great support during your experience. Your satisfaction is our top priority, and we appreciate your recognition of our team's efforts.

5/5

Google

DDM assisted with the sale of my late father’s property, and I couldn’t fault their service. They were incredibly engaged from start to finish and very proactive in keeping me updated throughout the entire process. Special thanks to Lee for the regular updates, they were much appreciated.

Kate · 13 March 2026

Agent replied · 13 April 2026

Thank you, Kate, for your wonderful feedback! We’re glad to hear that DDM Residential was able to assist you effectively during the sale of your late father's property. It's great to know that Lee's updates made the process more comfortable for you. If you need further assistance in the future, please don't hesitate to reach out. We wish you all the best!

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Questions about DDM Residential Grimsby

How many reviews does DDM Residential Grimsby have?

DDM Residential's Grimsby office has 514 reviews across two platforms: 319 on Google, 195 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is DDM Residential Grimsby's rating?

DDM Residential Grimsby is rated 4.7 out of 5 across all 514 reviews, and 4.7 out of 5 on Google from 319 reviews, checked 9 October 2026.

Where is DDM Residential's Grimsby office?

DDM Residential Grimsby, Osborne Chambers, 25 Osborne Street, Grimsby DN31 1EY.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.