Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleVery prompt and helpful service during our rental move. Lovely little things like toilet roll and mini washing up liquid was left in the house for us when my wife and I arrived. It’s little things like that that made us moving in so much easier. Thank you all again so much :) UPDATE: two months into the tennancy and replies and action on maintenance issues have been quick and easy. Many thanks again.
Sam · 30 August 2024 · DDM Residential Brigg
Agent replied · 30 August 2026
Thank you for your review and I am glad I was able to help your moving process go smoothly, from Annabel and the Lettings team.
★★★★★ 5/5
GoogleWe chose Brecon+Brecon due to their good reputation .
To our great delight the whole process took just 2 weeks
and the tenant has moved in.
Efficient team , Thank you very much.
Karen
Karen · 30 August 2024 · DDM Residential Brigg
Agent replied · 30 August 2026
Thank you for your kind review, we are delighted you had a great experience., Ashleigh and the Letting team.
★★★★★ 4/5
GoogleRented a property through Breckon for the past year. Generally a positive experience overall. Callum Hunt has been especially great - professional, friendly and caring (5 stars individually for him). For Brekcon as a whole, 4 stars as a solid service but sometimes quite slow at resolving maintenance issues and issues around inventory at the start of the year. Nonetheless, far better than any other Estate Agents I have used in Oxford.
Tristan · 30 August 2024 · DDM Residential Brigg
Agent replied · 30 August 2026
Thank you, Tristan, for your kind words. It was a pleasure to work with you for the duration of your tenancy and all at Breckon wish you the best of luck in the future. Callum
★★★★★ 5/5
GoogleRented a flat for over 4 years and has wonderful service. Highly recommend.
Stephanie · 30 August 2024 · DDM Residential Brigg
Agent replied · 30 August 2026
Thank you for being a tenant with us for over 4 years Stephanie, we wish you best of luck in your new home, but let us know if we can help you move in the future- we would love to help! Breckon Lettings team.
★★★★★ 5/5
GoogleGreat experience from start to finish with the Breckon team. Sold my property swiftly and with ease, solving all issues and being extraordinarily helpful. Patrick worked very hard to get the house on the market in a very short space of time and the chain held with a successful completion to enable me to purchase the house I wanted. Would highly recommend.
Leila · 30 August 2024 · DDM Residential Brigg
Agent replied · 30 August 2026
Thank you Leila, great to get you moved and hopefully your now settling into your new home!
★★★★★ 5/5
GoogleWell done Annabel! You found us a lovely tenant. Thank you so much for all of your hard work, assistance and prompt communication and responses.
Elizabeth · 30 August 2024 · DDM Residential Brigg
Agent replied · 30 August 2026
Thank you for your lovely review Liz, it was a pleasure helping you find a tenant! From Annabel and the lettings team.
★★★★★ 5/5
GoogleAshleigh has been fantastic. She has gone over and above our expectations and I would have no hesitation in recommending them highly.
John from the sales team has also been thorough in his research and candid in his dealings. I can wholeheartedly recommend the Breckon team!
Gajan · 30 August 2024 · DDM Residential Brigg
Agent replied · 23 June 2026
Hi Gajan, thank you for the lovely 5-star review, bulk of our business comes from recommendations which we really appreciate. Ashleigh is a great asset to the Lettings Team. Thank you again for using Breckon & Breckon. Best regards, John Bouwer
★★★★★ 1/5
GoogleA very successful and professional company .But …….unfortunately they have a person who is very bad at dealing with customers and is not good at his job. I feel sorry that good company does employs this type of employee. They must be trained first on how to deal with customers. , I advise all people if they have problems to choose right person who can talk to. I hope that the decision-makers take this matter seriously, because this bad treatment by some people with customers is not a good thing for the company.
Ziad · 30 August 2024 · DDM Residential Brigg
Agent replied · 23 June 2026
Hi Ziad,
Thank you for taking the time to leave a review, we're very sorry to hear you've experienced poor customer service. Would you be able to email formenquiries@breckon.co.uk so we can look into this for you?
We would be more than happy to help resolve this issue for you.
★★★★★ 1/5
GoogleUnfortunately we rented a property from B&B. Once we left the property the estate agents held back our deposit. They did not thoroughly check the inventory checking in report against the check out report which resulted in us going to a dispute (the adjudicator mostly supported us. Some of the dispute amount was for items that we had complained about when we moved in and were never dealt with throughout the tenancy! They were also shown on the inventory as issues. To then charge us was unacceptable.
1. They tried to charge us a extortionate amount for cleaning even though the property was cleaned to a professional standard.
2. They quoted clauses that didn’t exist in the tenancy agreement to support their claims
3. They tried to charge us for the fire blanket which was attached to the wall!
This caused us a lot of frustration and we ended up out of pocket. Terrible service!
Gaby · 30 August 2024 · DDM Residential Brigg
Agent replied · 23 June 2026
Dear Gabrielle,
We apologise for the issues that you have raised, and are sorry to receive your 1 * review. We would love the opportunity to discuss this further.
Your feedback is invaluable to us, and I assure you we will review this further alongside your property manager, who dealt with your deposit return. Our goal is to rectify these concerns for future tenancies and provide service that meets the high standards we aspire to deliver.
If you wish to discuss further, please contact our Operations Manager Louise on 01865 201111
Best regards,
Louise
★★★★★ 5/5
GoogleI used Grimsby DDM to sell my house back in 2006 and didn’t hesitate to use them again in 2024. The housing market was really tricky with the cost of living crisis, but Doug and the team were always on hand with advice. Now my house has sold, Doug has kept me in the loop all the way. I would 100% recommend and use them again.
Marie · 8 August 2024 · DDM Residential Grimsby
★★★★★ 5/5
GooglePaul, Lauren and Jazmyn have been amazing! They have all been available to support, they are knowledgable and patient! Nothing has been a problem. They respond immediately to any issues and have made my move very smooth running. Extremley highly recomended!
Sarah · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleMy parents were struggling to rent out their flat. When we contacted Mann they were very happy with the professional service as well as how caring the staff were. Big thank you to Jazmyn and Lauren for helping to sort out everything and taking the stress of their shoulders.
Harley · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat team, extremely helpful and very smooth easy process!
Stuart · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt's always a pleasure to deal with the Mann Canterbury office. Their professionalism and experience shows every step of the way.
Igor · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleFollowing an abrupt and quite shocking phone call from this office manager, well call him P.
So, What I am assuming was meant to be a 'quick update' phone call about a …
Daniel · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI highly recommend Mann Countrywide. Had a great experience with Jazmyn and Lauren who made things easy and smooth and made the process a lot less stressful than what I imagined it would be! They managed to solve pressing issues swiftly and reliably. Thank you!
Marianna · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMann has managed our property in Canterbury for more than 7 years. We have been completely satified with their services.
Roswitha · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience and service from Jazmyn and Lauren. Thank you both so much.
Falafel · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMann have been incredible for us, helping get us sorted in just under two weeks. They have been very helpful and have tried to make everything as easy as possible. A special thanks to Lauren who continues to be amazing with helping us with little bits even after we have moved in. Could not recommend more highly.
Michael · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing communication and service, very quick to help and easy to talk to, Thankyou so much for helping me get my new home xx
Maria · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic staff very helpful and professional
Wendi · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe deal mostly with Paul, Lauren and Hayley at Mann Canterbury. We always find them all to be professional and helpful. As agents for our small flat in Canterbury they provide an excellent service for letting and managing the tenancy.
Andrew · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Andrew, thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Pranay · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you Pranay for your 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Wilfred · 7 August 2024 · DDM Residential Barton
Agent replied · 7 August 2026
Thank you Wilfred for leaving us a 5* review.
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