5/5
GoogleSasha has been brilliant throughout. They keep you informed all the way, always on the end of the phone if you need anything.
Trusted Agent profile · Shropshire
Verified
DB Roberts estate agents in Telford, Wolverhampton, Oakengates and 4 more
★★★★★
2,177 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,177 reviews on two platforms, rated 4.8 out of 5 overall.
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Our offices
DB Roberts's seven offices, most reviewed first. Each has its own page.
- DB Roberts Telford56 Southwater, TF3 4DE733 reviews · 453 on Google (4.9)46 in the last 90 days
- DB Roberts Wolverhampton18 Darlington Street, WV1 4HW731 reviews · 451 on Google (4.8)99 in the last 90 days
- DB Roberts Oakengates6 Oxford Street, TF2 6AA656 reviews · 379 on Google (4.9)65 in the last 90 days
- DB Roberts Stafford18 Salter Street, ST16 2JU564 reviews · 287 on Google (4.8)21 in the last 90 days
- DB Roberts Shrewsbury12 Shoplatch, SY1 1HL446 reviews · 169 on Google (4.9)13 in the last 90 days
- DB Roberts Wellington30 Market Street, TF1 1DT429 reviews · 150 on Google (4.8)21 in the last 90 days
- DB Roberts Head Office6a The Professional Quarter, Shrewsbury Business Park, SY2 6LG279 reviews · 1 on Google (5.0)4 in the last 90 days
Latest reviews from every DB Roberts office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe are currently in the process of buying our first home and have been very impressed with the Sales team, especially Sasha. Thank you!
5/5
GoogleI put my house on the market with DB Roberta within 24 hrs I had 6 viewings and 2 offers on the property. Sasha kept me informed throughout and was very helpful with any questions I had.
5/5
GoogleI chose DB Roberts as the visit i had from Lisa in the sales team gave me confidence that i mattered. She was not rushed as others have been and since then i have been happy with all of my communications with the team. They are always really helpful and supportive. I would highly recommend them to anyone selling their property.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for the 5* rating Gilli! Best Wishes, DB Roberts
5/5
GoogleJane showed me around the property today. She was very friendly and professional..
1/5
GoogleNo contact from them what so ever after multiple enquiry’s, hard enough to find a property in the current market but with estate agents who can’t be bothered to get back to you even harder.
Agent replied · 13 June 2024
Hello Jack, I am sorry to hear that you feel that you have had a bad experience. If you would like to contact us and leave us your contact number and i will get a member of staff to get back in contact with you. Best Wishes, DB Roberts.
5/5
GoogleSo far with my purchase, Andrea has made the process being easy! Would recommend hands down
Agent replied · 13 June 2024
Thank you for your 5* review Ian! Best wishes, DB Roberts
5/5
GoogleProfessional,friendly and helpful service, even when completed at arms length due to my location prior to purchase. Would be happy to recommend DB Roberts to any prospective purchaser
Agent replied · 13 June 2024
Thank you for your lovely 5* review. We are pleased we could help you find your new home. Best wishes, DB Roberts
5/5
GoogleWhat an absolute pleasure to work with db roberts, a quite stressful experience was made much easier by the friendly and hard working staff at db roberts. I would highly recommend as they always kept us well informed, they were supportive and they answered our questions quickly.
5/5
GoogleReally good experience with DB Roberts in Stafford. Would recommend
5/5
GoogleGreat customer service great staff answered all my questions very helpful would highly recommend
5/5
GoogleDBRoberts oakengates, amazing service in getting me ready for my rental property. Would recommend to anyone.
4/5
GoogleUsed these Estate Agents many times, always helpful and trustworthy. Never had any issues with them.
5/5
GoogleI find Db Roberts very professional and very willing to help in all aspects of rental properties… whether it is sourcing tenants or sorting property issues , nothing is too much trouble and is dealt with efficiently and professionally… would recommend to everyone
Agent replied · 17 June 2024
Hi Jason, thank you for your lovely 5* review! We hope you have a great day! Best wishes, DB Roberts.
5/5
GoogleRecently rented a property from DBRoberts and I couldn’t of been happier! They were extremely helpful throughout the entire process and only on the other end of the phone if I needed anything which put me at total ease! Will definitely look to use them again in the future!! 10/10 service!
5/5
GoogleD B Roberts have been great for us so far, smooth and easy to talk to. Really understanding when our references took a while and no doubt reassured the landlord that everything was ok. We've been really lucky to have found our lovely new home through them.
5/5
GoogleOur property was rented out through DB Roberts Oakengates branch in Telford, during the past 7 years we have had no issues the staff have always kept us informed and up to date and always there to answer any questions Lisa Edwards in particular has been really good and patient and kept professional at all times. We decided to sell the property now but if we have house to rent again we would not hesitate to do the same..
5/5
GoogleRecently Steve Dunham, representing D B Roberts, visited our properties and has provided us with knowledgeable and practical advice and services which have proven to be of great assistance when deciding on our future property developments. Competitively priced. Highly recommended. We shall certainly use them again.
5/5
GoogleSince I call them everything was in a flow. In less then 1 week I succeed to view some properties and to be accepted by the owner for buy the house. Sasha help me a lot with a lot of advices and guidance. Now I just wait to finish the paperwork and to move into my new home.
5/5
GoogleExcellent service from Sue as always sorted what i needed straight away
Agent replied · 16 June 2024
Thank you for your 5* review, your comments will be passed onto Sue! Best wishes, DB Roberts
5/5
TrustpilotUnbeatable Service
I was blown away by the service and attention to detail… DB Roberts went above and beyond to find me a buyer within a week of marketing and we achieved over 10% of the asking price. Great advice. Great value for money.
1/5
TrustpilotZero Comms
these jokers never call you back when they arrange to two days of promising to call and ive had to call them to be told you will be called back later in the day no calls so ring againto be told im on my own in the office call back will happen before 515pm today no call so i ring back another person answers and says hold on i will get so and so then to be told we will call in the morning bad bad service
1/5
TrustpilotWHAT A JOKE
Worst company ever if your thinking of selling or have had a offer accepted please go to another company this is by far the worst ever experience me and my partner have ever been faced…they do not honestly communicate between seller and buyer they have the worst staff that lie constantly. I would never ever recommend them to anyone ever. They have wasted 4 months of our time lying to us making us wait a further two weeks saying the seller will do a report which was required and on top of that they have basically said you can do a the report but we are putting the property back on the market how does that even make any sense? very poor customer service talk about being unethical? we have been nothing but honest with them. I’m furious to be honest and then they have the audacity to say there is a language barrier problem with the seller lol that is not our problem they should get a translator then if that’s the case…we’ve done hard credit searches twice which affects us not them…I never once received a call off a manager and we was kept in the dark… I think they are in the business for wasting peoples time and conning people just for financial gain or commission don’t waste your time with them. They should be on a wind up page on YouTube because they’re an absolute JOKE!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about DB Roberts
Which DB Roberts office has the most reviews?
Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 731.
Where are the DB Roberts offices?
The seven DB Roberts offices, by town:
- Emstrey: 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG
- Oakengates: 6 Oxford Street, Oakengates, TF2 6AA
- Shrewsbury: 12 Shoplatch, Shrewsbury, SY1 1HL
- Stafford: 18 Salter Street, Stafford, ST16 2JU
- Telford: 56 Southwater, Telford, TF3 4DE
- Wellington: 30 Market Street, Wellington, TF1 1DT
- Wolverhampton: 18 Darlington Street, Wolverhampton, WV1 4HW
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