5/5
GoogleExcellent service all the way through the process. We were kept informed every step of the way and the polite staff were always available and returned calls.
Trusted Agent profile · Shropshire
Verified
DB Roberts estate agents in Telford, Wolverhampton, Oakengates and 4 more
★★★★★
2,178 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,178 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
DB Roberts's seven offices, most reviewed first. Each has its own page.
- DB Roberts Telford56 Southwater, TF3 4DE733 reviews · 453 on Google (4.9)45 in the last 90 days
- DB Roberts Wolverhampton18 Darlington Street, WV1 4HW731 reviews · 451 on Google (4.8)98 in the last 90 days
- DB Roberts Oakengates6 Oxford Street, TF2 6AA656 reviews · 379 on Google (4.9)63 in the last 90 days
- DB Roberts Stafford18 Salter Street, ST16 2JU564 reviews · 287 on Google (4.8)20 in the last 90 days
- DB Roberts Shrewsbury12 Shoplatch, SY1 1HL446 reviews · 169 on Google (4.9)13 in the last 90 days
- DB Roberts Wellington30 Market Street, TF1 1DT430 reviews · 151 on Google (4.8)22 in the last 90 days
- DB Roberts Head Office6a The Professional Quarter, Shrewsbury Business Park, SY2 6LG279 reviews · 1 on Google (5.0)4 in the last 90 days
Latest reviews from every DB Roberts office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThis estate agent was very good in supporting me on my journey to sell and buy. Unfortunately, I could not go forward with buying and selling as planned. But, I totally recommend them.
5/5
GoogleCan't rate DB Roberts highly enough. They respond in a very timely fashion in all situations and keep you posted at every stage along the way. The staff are delightful and I'm so glad I chose them.
5/5
GoogleExcellent service. Very good at keeping us updated. Many viewings of our property and quick to get us an offer. When the first buyer pulled out, DB Roberts were straight back to it and secured another buyer without delay. Everyone was helpful and courteous, but special thanks to Steve and Andrea who we dealt with personally.
5/5
GoogleI have had a great experience with Sam Garbett at DB Roberts. He is an asset for the company. Pro active, helpful, kept us updated, poliet mannerism, good communication. I would use this company again, credit goes to Sam for his great service.
5/5
GoogleThrough the stress of a busy work life and setting up a mortgage I managed to find a place for sale with db roberts …
Agent replied · 13 June 2024
Thank you for your 5* review and lovely comments about Catlin and the team at Shrewsbury. We are glad we could help you. Best wishes, DB Roberts.
5/5
GoogleMany thanks to the DBR Shrewsbury team! Steve Dunham came and valued our property! He was extremely knowledgable and friendly which made us feel completely at ease. We had our house promptly on the market and sold in a very short turn …
Agent replied · 13 June 2024
Thank you for your 5* review and lovely comments. We hope you are very happy in your new home! Best wishes, DB Roberts
5/5
GoogleI have worked with Andrea Scott. She has a lovely manner, puts you at ease but equally is very knowledgeable about each property. She works really hard for you to get what you want or need from the buying/selling experience. Having spoken …
Agent replied · 13 June 2024
Hello Anna, thank you for your lovely words and 5* review! Your comments will be passed onto Andrea. Best wishes, DB Roberts.
5/5
GoogleI am very happy with DB Robert's services. I was informed at every stage of the process. A huge thank you to Andrea who is an asset to DB Roberts for handling my house sale with professionalism and I felt cared for. I received an offer on …
5/5
GoogleKiri Parmar has been a great help so far with arranging house viewings. Very friendly and always helps with anything I need. …
5/5
GoogleFrom my first communication with DB Roberts, the service was impeccable. I enquired about a listing and I was contacted by phone to follow up. I explained my situation and wishlist and a member of the team advised me of the name of the …
5/5
GoogleThis is by far the most professional and efficient estate agency I have worked with. Having the support of Kiri all the way from the initial query through to negotiating my offer and getting me my property at the best price and as quickly …
5/5
GoogleWith DB Roberts - Our house was placed on the Market Tuesday, Viewings Wednesday and SOLD Thursday. Just 3 Days Fantastic :D …
5/5
GoogleD B Roberts Telford are dealing with one of the properties I am buying right now with them. I preferred them to any other company. The customer service was really good. They get you appointments for viewing quick in this current …
5/5
GoogleWe are selling our house via D.B. Roberts and have received excellent service from all staff concerned, right from Valuation, through Booking Viewings and now Sale proceedings. …
5/5
GoogleOur property was rented out through DB Roberts Oakengates branch in Telford, during the past 7 years we have had no issues the staff have always kept us informed and up to date and always there to answer any questions Lisa Edwards in …
5/5
TrustpilotOakengates branch, excellent service
Popped into the Oakengates branch in Telford on passing the other day. After some information regarding some properties I was interested in . All the staff was extremely helpful, so polite and nothing was too much trouble. All the relative information I asked for was promptly received …. excellent service from start to finish. I’ll definitely be returning. Thank you for also making me feel that I was not asking too many questions, but I know I definitely was.
Agent replied · 12 June 2024
Thank you for such a lovely review of our Oakengates branch & staff members. We are happy we were able to help you!
1/5
TrustpilotDon't use these guys
Don't use these guys. One of our viewers called and asked if they had any properties in Wellington with a budget of x amount and our house wasn't even recommended. It wasn't until the client asked for a certain area to be closer to a family member was it recommended. To top it off, they rarely reply to emails or calls, especially when you're not happy. One person even replied to an email with a sarcastic comment about my mom in the email - and accidently copied her in. LOL how unprofessional is that!! Once you get the right person on the phone they claim they are quick to fight your corner but then soon disappear again. Even though its in their best interest to sell the property - so they can get paid. But they seemingly don't care. Do NOT go with any surveyancing company or lawyers they recommend either. Absolute shambles.
5/5
GoogleDb Roberts I found to be very a friendly customer focused company, whoever answered the phone they were always most helpful. Most of my dealings were with Emma and Demi via email and they were always quick to act and respond and one very …
Agent replied · 13 June 2024
Thank you for giving us a 5* review Ian! We are happy we could help you with purchasing your new home. Best wishes, DB Roberts.
5/5
GoogleWe have registered with most estate agents in Stafford. DB Roberts are the only agents who have " bothered " with us on a personal level. I have just had a call from Sam, who had chatted to me to find out what we need and how they can help …
1/5
TrustpilotBy far and away the worst estate agents…
By far and away the worst estate agents in Shropshire, from the snotty attitude of its ‘sales negotiators’ to the lack of communication, throw in a couple of ‘Ghost viewings’ and not being able to find my own listing anywhere, how they are still in business is beyond me, if you are thinking of selling, buying or renting please please please do yourself a favour and go to a competitor, you can thank me later.I will never deal with these inept fools ever again, they just suck the nice right out of you!!!!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
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Questions about DB Roberts
Which DB Roberts office has the most reviews?
Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 731.
Where are the DB Roberts offices?
The seven DB Roberts offices, by town:
- Emstrey: 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG
- Oakengates: 6 Oxford Street, Oakengates, TF2 6AA
- Shrewsbury: 12 Shoplatch, Shrewsbury, SY1 1HL
- Stafford: 18 Salter Street, Stafford, ST16 2JU
- Telford: 56 Southwater, Telford, TF3 4DE
- Wellington: 30 Market Street, Wellington, TF1 1DT
- Wolverhampton: 18 Darlington Street, Wolverhampton, WV1 4HW
