Trusted Agent profile · Shropshire
Verified
★★★★★
2,180 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,180 reviews on two platforms, rated 4.8 out of 5 overall.
DB Roberts's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleNicole was very pleasant and helpful when I called to check on my application update. She was patient while I looked for the information she requested. Thank you Nicole Stiller. Agnes-Janet Chirimanzi
We really appreciate the feedback! We’re delighted that Nicole was able to make the process a pleasant one for you. We'll be sure to share your kind words with her!
5/5
GoogleExcellent company to rent with. All the staff are lovely, very helpful and are great in regards to communication. Our property manager Bethany and letting agent Tia have both be amazing throughout the whole process and always at the same end of the phone/an email to answer any queries. Would highly recommend.
Thanks, Maria! We’re so glad you’re having a great experience. We’ll pass the kind words along to Bethany and Tia. Don't hesitate to reach out if you need anything!
5/5
GoogleReally polite, informative and very quick to send out contractors. Very highly recommend
5/5
GoogleGreat support and customer service from Nicole and the DB Roberts team
Thank you for the lovely review, Rafiki! We’re so pleased to hear that you received great support from Nicole and the team. We’re always here to help.
5/5
GoogleNicole Stiller of DBR estate agent has been a great support to my family and I. She and the team are very caring estate agents They have good listening ears and attend to us when needed.
5/5
GoogleBria lovely lady and very helpful thanks
5/5
GoogleJoshua went above and beyond to get get our purchase through on time. Thanks again Mrs S Patel
Appreciate the 5 stars, Mrs. Patel. Joshua always tries to keep things moving as quickly as possible, so we’re glad he could help you complete on time. Thanks for choosing the Wolverhampton team!
5/5
GoogleVery good
Thanks for the five stars, Jaskaran! We’re glad you had a good experience with the Wolverhampton team.
5/5
GoogleI have been dealing with DB Roberts estate agents to buy my first property. They have been very helpful and they answer the phone straight away every time, I have spoken to Bria mostly who has kept me up to date with the process.
Much appreciated, Mackenzie! We’re just happy we could make your first home-buying experience a bit smoother. We’ll share your kind words with Bria.
5/5
GoogleWolverhampton branch, Really pleased with the service, kept in touch with me so I knew what was going on. Fast and reliable service would definitely recommend. Thank you to Katie, Bria, Jay & Josh.
Much appreciated, Sally! We’re so glad we could provide the service you were looking for. We’ll make sure the team sees your recommendation. Thanks for choosing us!
5/5
GoogleVery professional and polite, kept me updated
Thanks, Aaron! Glad we could keep things moving smoothly for you. We really appreciate the 5 stars!
5/5
GoogleOne of the best estate agents I have dealt with in a long while: communication is always the key when moving house and I wasnt let down with what I needed to do from the sale been agreed to when I picked up keys. Much appreciated and would highly recommend.
Thanks, Jamie. We're happy we could be there to keep things on track for you. Wishing you all the best in your new place!
5/5
TrustpilotExceptional Service and Proactive Management
I have worked with DB Roberts Lettings for many years. They have always displayed unmatched professionalism and taken a proactive approach to managing my tenancies, helping me to stay on top of the many issues that have arisen. I have been particularly impressed with both Lisa Edwards and Nicole Stiller. They never wait for a problem to escalate; whether it’s providing detailed property reports, mediating tenant issues, or navigating complex maintenance, their communication is meticulous. Any delay in rent is addressed immediately, and payments are always processed very quickly. They have a remarkable ability to manage contractors and resolve issues efficiently. I truly feel that they have proven time and again to have my best interests at heart. My rental property is in safe hands, and I cannot recommend them highly enough.
5/5
GoogleWe recently purchased a house through DB Roberts and every member of the team we dealt with were excellent from our first viewing to completion. Special mention to Emily Little who was so helpful and nothing was too much trouble. Emily always replied promptly to any queries we had and she made the whole experience brilliant for us. We would highly recommend!
5/5
GoogleFantastic experience with DB Roberts throughout the whole process of selling our home. We’ve had prompt contact and great advise from all agents. Everyone has been very helpful and contributed to the sale of our home. We dealt with Emily more frequently who was excellent at chasing up interest from potential buyers and arranging viewings. We also appreciate Steve catching up with us whilst things were a little quiet. Thank you to everyone at DB Roberts.
5/5
GoogleI’ve dealt with Steph Lockwood and she is so friendly and polite and chatty, very clear on instructions and told me exactly what they needed after I’d put in an offer on a property. 100% recommend
5/5
GoogleStephanie at DBRoberts had been an amazing help, communication has been second to none and has worked hard to ensure we got our house sold, so thank you!
Thanks, Thomas! We’re happy Stephanie was able to provide the support you needed to get your house sold. All the best with your move!
5/5
GoogleRating only, no written review.
Thanks for the 5 star rating, Michelle! We’re glad you had a positive experience with our Telford team.
5/5
GoogleSteph had been fantastic so far. As first time buyers Steph has been so helpful with providing information and advise.
Thanks, Rebecca! We know how much there is to take in when you're buying your first home, so we’re glad Steph has been able to make things clearer for you. We’ll be sure to pass your thanks on to her.
5/5
GoogleGreat service provided by Alan and Nick, someone always picks up the phone when I ring the office
Thanks, Phil! Glad to hear the team hit the mark and were there when you needed them. We’ll make sure Alan and Nick see your kind words.
5/5
TrustpilotExcellent agent to work alongside…
Excellent agent to work alongside thanks Db Roberts. Big mention to Nicole Stiller to who has been wonderful in providing prompt information required as always.
5/5
GoogleI would definitely recommend DB Roberts as they dealt with the sale of my late father’s property. Both Dan and Alex are knowledgeable and understand the local market, offering good advice at the appropriate time. They both managed the process with compassion and took the stress out of selling a home that has been in our family for 72 years. Thank you both.
Thank you for your kind words, Nigel. We'll be sure to share your thanks with Dan and Alex.
5/5
TrustpilotExcellent Company to rent with
An excellent company to rent with. Our property manager Bethany and letting agent Tia have both been amazing and made the whole process smooth and not stressful. They are both always at the end of the phone/an email with any queries we may have and keep regular communication. The staff are also lovely, friendly and very helpful. I would highly recommend DB Roberts as a company to let with.
5/5
GoogleDB Roberts have been great throughout the process. A big thanks to Megan Hickling for making things smooth and easy.
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Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 732.
The seven DB Roberts offices, by town:
