5/5
Excellent service from Bethany today, sorting out my rent review and protection insurance. Thank you
Agent replied · 18 May 2026
Thank you for your five star rating, Roger!

Trusted Agent profile · Shropshire
Verified
★★★★★
2,178 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,178 reviews on two platforms, rated 4.8 out of 5 overall.
DB Roberts's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service from Bethany today, sorting out my rent review and protection insurance. Thank you
Thank you for your five star rating, Roger!
5/5
DB Roberts have been an amazing estate agent to have my first rented flat as a tenant with. Any problems they have dealt with accordingly and promptly. Bethany is always lovely and polite and always deals with any problems and queries really well. House inspections are done at a time by manner and again, they are always lovely and polite on visits.
Thank you for your wonderful review, Natasha. We’re thrilled to hear you’ve had such a positive experience renting your first flat with us. We really appreciate you taking the time to share your feedback!
5/5
From the first time I went to view a property with dbRoberts, the reception given and the friendly attitude from Sam was very good and then the promptness towards renting the property from Megan was also swift and the manner and tone I get from the staff was very good too.... When I came to collect hrs keys from Clear it was ano5her friendly and professional reception also given to me. I will recommend d Roberts to anyone who's looking to rent of buy a property. They are very good at what they do. Thank you so much for your wonderful staff.
5/5
DB Roberts manage one of my properties and the service has been professional and reliable. Communication through the app is polite and clear, and queries are usually responded to within a day or two. Bethany has been helpful and implements instructions promptly. Overall, a straightforward and efficient management service.
Much appreciated, Neil. We know how important it is for landlords to have a service they can actually rely on. We’ll make sure Bethany gets this lovely shout-out for her help with your property.
5/5
Megan was very helpful in arranging a viewing on a property I was interested in. Although my circumstances changed in the end regarding a rental property I was offered Megan was still professional and made me feel at ease. In the future if I was to move I would use DB Roberts again as the staff are lovely
It’s great to hear that Megan made such a positive impression, Hannah. We'll pass on your thanks to our Lettings team and we look forward to seeing you again in the future.
5/5
Emily and the team at DB Roberts have been very helpful during the process of buying our first house
Thanks, Freya! Buying your first house is a huge step, so we’re really glad Emily and the rest of the Shrewsbury team were able to make the process smoother for you. We’ll be sure to pass your thanks on to everyone.
5/5
Rating only, no written review.
Thanks for the 5 star rating, Ollie! We’re glad you had a positive experience with our Shrewsbury team.
5/5
Emily L was extremely polite & patient with myself & partner while house hunting. she was able to recommend properties that were suitable for us, and provide us with information to help us buy our first home.
Thanks for the review, Luke! We’re happy Emily could help you and your partner navigate the first-time buyer process.
5/5
Emily at DB Roberts has made this whole experience so much easier! She’s incredibly friendly and helpful, communication is top tier and I’m so thankful to have her support. Would highly recommend Emily!
Thanks for the review, Elise! Emily is a great asset to our Shrewsbury team and we’re happy to hear she looked after you so well.
5/5
Emily at DB Roberts has been really helpful and informative and has dealt with all our enquiries promptly and effectively. The estate agency as a whole has been very friendly and supportive too.
Thanks, Paul. We know how much of a difference a bit of support makes, so it’s good to hear Emily and the rest of the Shrewsbury team looked after you. We’ll be sure to pass on your thanks.
5/5
Emily has been fantastic, really helpful and happy to meet us at the property at short notice. We are very happy with Emily and DB Roberts.
5/5
Great service from Emily in particular on her speedy service and great customer service.
Thanks, Alex! Really glad Emily could get things moving quickly for you. We'll make sure she sees this.
5/5
The team are really great at DB Roberts. From initial contact, through valuation and viewings, to negotiation and sale, we were really impressed with their professionalism and friendliness. …
5/5
From start to finish Dan, Alex, Adam and Tina have been wonderful to deal with at DB Roberts Stafford. The team have been excellent at communicating throughout, explaining and guiding …
5/5
As first-time buyers, we didn’t have much knowledge of the house-buying process, but Alex made everything so much easier from start to finish. He was always easy to contact and handled every conversation with patience, clarity, and …
5/5
I’m really happy with how Alex Spittle at dbroberts is handling everything. Communication has been spot on from the start, he's always quick to respond and keeps me updated. What I appreciate most is that he’s not pushy at all; there’s no …
5/5
DB Roberts manage one of my properties…
DB Roberts manage one of my properties and the service has been professional and reliable. Communication through the app is polite and clear, and queries are usually responded to within a day or two. Bethany has been helpful and implements instructions promptly. Overall, a straightforward and efficient management service.
5/5
Dealing with Lauren from DB Robert’s in Wellington has been a pleasure, extremely helpful, very friendly and a total professional. I would highly recommend.
5/5
I have been so impressed with the professional & sage advice from Alan, Reece & Stephanie. They have fantastic knowledge of the area and within 1 day of instructions have interest in my property. I have every confidence that a buyer will be found and I know they have completed their diligence to find a buyer who is able to proceed in terms of chain and mortgage in principle. In just a few days you have generated interest, and I know you are the right agent to get the job done Thank you :)
Thanks, Jenny! We’re thrilled to hear Alan, Rhys and Stephanie hit the ground running for you. Local knowledge makes all the difference and we’re glad their proactive approach has already generated such great interest. We’ll be sure to pass your kind words on to the whole Telford team.
5/5
Had an amazing experience with Stephanie from the Telford office - was always a pleasure to speak to and her communicate was second to none, offered amazing advice throughout the process on how we could sell our property as quickly as possible as well as booking in viewing for us to secure our next property, she really made everything stress free as possible!
5/5
Very pleased with the advice given in the initial stages of preparing our property for marketing. Katie was extremely efficient and pleasant to deal with. They have marketed and arranged viewing on a regular basis and appear to have judged …
5/5
We have found dealing with Sam Garbett at DB Roberts to be a thoroughly fabulous experience. He has made us feel that we are as important as the clients he is selling the property on behalf of. He is friendly, professional and super …
5/5
Exceptional service from DB roberts when selling our house, after some struggles with another competing estate agent. …
Appreciate the feedback, Taylan. It’s always a result when we can turn things around for a client. Sam is great at staying on top of the sale, so we’ll be sure to pass your thanks on to him.
5/5
Fantastic service very helpful would…
Fantastic service very helpful would highly recommend
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Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 732.
The seven DB Roberts offices, by town: