Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe sold our property through Davis Tate in Woodley and were really pleased with the service provided. The whole process went very smoothly from start to finish. Lee really looked after us, was always quick to respond and went the extra mile to get things sorted which was especially helpful as were are not based locally.
Robin · 16 March 2017 · Davis Tate Estate Agents Woodley
Agent replied · 6 February 2024
Hi Mr Bradbury
Thanks for your kind review. It was a pleasure to help get things through. I think this was the easiest sale I have had the pleasure of dealing with for a long time! Thanks for entrusting me with your business.
Best wishes
★★★★★ 5/5
View Agents BuyerGreat Agent
Honest, straightforward and very helpful. Definitely recommend Lee highly!
Paul · 10 February 2017 · Davis Tate Estate Agents Woodley
★★★★★ 5/5
View Agents SellerHighly recommended!
Lee was great when we sold our house. He always kept us informed with what was going on and we never had to chase. Due to purchasing a new build we were up against time scales which Lee understood and ensured all were met! We would highly recommend Lee as an agent. - Many Thanks Hazel & Geoff
Hazel · 9 February 2017 · Davis Tate Estate Agents Woodley
Agent replied · 10 February 2017
Thanks for the lovely review Hazel. It was a pleasure to act for you. Hope all goes well in your new home. Thanks again
★★★★★ 1/5
GoogleHorrible company to deal with, sadly they do monopolise the lettings in the area so we had to deal with them. All very nice at the start but extremely high fees and once they had them they are rude and very unhelpful.
A · 7 February 2017 · Davis Tate Estate Agents Henley on Thames
★★★★★ 5/5
GoogleI was delighted with the way everything went with my house purchase through Davis Tate.
I was a first-time buyer and had just suffered an aborted purchase on a different property (not sold through Davis Tate), the estate agent for which had used some dubious practices and contributed to a really unpleasant experience. I was therefore wary as I came into this purchase, but all my fears were allayed as the entire team were straightforward and fair in all their dealings. They provided a model experience and really highlighted how well the process can go.
Unlike with my previous purchase, they'd done some basic due diligence on the house and could give an overview on planning permission and building control approval on the house. The offer process was straightforward and the team helped move it along as fast as possible. After the offer was accepted, everyone was proactive in their communication. Fay in particular provided a wonderful, efficient and no-nonsense contribution in progressing the sale. The process of exchange and completion was smooth and fast.
A great experience.
Paul · 7 February 2017 · Davis Tate Estate Agents Henley on Thames
★★★★★ 5/5
GoogleRating only, no written review.
Lilly · 29 January 2017 · Davis Tate Estate Agents Didcot
Agent replied
Dear Ms Grantham-Hughes
I am very sorry to read you have been dissatisfied with your service received from us.
Please do get in touch so that we can take up any issues and ensure they are dealt with.
Our Customer Grievance Procedure is as follows:
Davis Tate aim to provide the highest standards of service to all clients. We are member of the National Association of Estate Agents (NAEA), The Association of Residential Letting Agents (ARLA) and The Property Ombudsman (TPO) and many of our staff have professional qualifications to ensure that your interests are safeguarded. However should you have a grievance as a result of your dealings with Davis Tate we have the following procedure, which we will endeavour to follow.
• If you have aired a grievance with any of our staff over the telephone or orally and you are not happy with the outcome, you should put your grievance in writing to the appropriate office manager.
• Your letter will be acknowledged within 3 days and investigated thoroughly and a reply sent to you as quickly as practically possible and anyway within 15 working days.
• If you are not satisfied with the outcome of an initial investigation, your grievance given final viewpoint by a senior manager.
• You should address this to:- Matthew Davis or David Tate at 46 Bell Street, Henley on Thames, Oxfordshire RG9 2BG
• In the event that the final viewpoint still fails to satisfy you, you have 6 month to refer the matter to The Property Ombudsman at :
Milford House,
43 - 55 Milford Street,
Salisbury,
Wiltshire.
SP1 2BP
You are also entitled to have grievance referred to the Ombudsman should we fail to deal with matters expeditiously i.e. within 8 weeks of the date of your initial written notification.
We always endeavour to provide the highest level of service to all our clients, if at any time you feel that, something is wrong, you should air your concerns immediately to a member of Davis Tate staff so that it can be put right.
Regards
Davis Tate
★★★★★ 5/5
View Agents SellerSuperb personal service
Fantastic agent who knows the local area well and provides a service above and beyond what we expected. Never had to wait long before he responded to questions and he kept us informed the whole way through the process and kept on top of other agents and the solicitors, spotting potential problems and getting the appropriate parties to address them.
It is very clear how important his clients are to him and Lee provides a personal service where you're not pushed around different departments and agents. I always felt like we were in safe hands, even as our deadline approached, Lees hard work and attention to detail assured that we made it in time.
Really cannot recommend him enough.
Beth · 12 January 2017 · Davis Tate Estate Agents Woodley
Agent replied · 13 January 2017
Hi Mr & Mrs Carter
Thank you very much for such a lovely review. Really appreciated. Glad we managed to make it happen before the deadline. Hope you are happy in your new home and get the school placement you wanted.
Thanks again.
Lee
Davis Tate
★★★★★ 1/5
YellIgnorant Staff
I called with an enquiry about a property and I found the lady who answered to be extremely ignorant and very unhelpful.
GavinW-41 · 14 December 2016 · Davis Tate Estate Agents Henley on Thames
★★★★★ 5/5
Google"We recently purchased a property through Davis Tate via Lee Russell. Lee was extremely professional and made the process a simple, speedy one. We both felt that Lee's honesty and integrity were exemplary and felt confident in his knowledge of the house and area. We will be staying in this house for some time to come, but as and when we decide to sell; we would have no hesitation in contacting Lee at Davis Tate to act on our behalf. Fiona and Marc"
Fiona · 2 October 2016 · Davis Tate Estate Agents Woodley
Agent replied · 6 February 2024
Thanks very much for your kind words. If only all my buyers made the process as easy and simple as you made this!! My easiest sale in years! I really liked the property you bought and look forward to seeing what you do to it. Hope you enjoy plenty of summer sun in the south facing garden.
Best wishes
★★★★★ 5/5
GoogleThe most caring, helpful & patient Estate Agent I have ever met:
Some words to describe Lee: Kind. Conscientious. Genuine. Full of integrity. Honest. Open. Transparent. Affable. Patient. Trustworthy. Diligent.
I honestly don’t know where to start with this review as it is hard to articulate my gratitude to Lee for all his efforts, or to adequately do justice in describing the 5*/A* service he provides.
In the past, I have been accused of being naive, because I always think the best of people and am then often let down/left disappointed later on. This was not the case with Lee; he restored my faith in the Service Industry and is living proof that there are still people in existence for whom the client and their needs come first, work does not finish at 5PM and that if there is a problem that needs to be resolved, immediately solve it yourself if you can, even if it isn’t your responsibility.
I had a dream … a certain type of house on a particular road with certain features. I found that house and was sure it was out of my reach, but then I met Lee and I dared to hope that my long-held wish could actually become reality. Then, much like a Disney production, Lee genuinely worked magic … and voila, I’m living my dream.
Lee has a heart of gold and nothing is too much trouble for him. Available practically 24/7, even when on holiday, he’s like a wise Father that holds your hand along an uncertain road, patiently absorbing and coping with your panics/worries/stresses, gently allaying your fears and working tirelessly to ensure your wants and needs are met. I always enjoyed speaking with him and remained confident and secure in the knowledge that he understood my needs perfectly, that he was acting in my best interests and that he wouldn’t let me down.
I was really impressed with Lee from the outset. Despite the short notice first thing on a Saturday morning (I came across my dream house the night before) and having a full schedule of viewings, he was sensitive to my pleading and somehow squeezed me in. I am certain that any other Agent would have turned me away and I would have missed out for sure, but Lee massively put himself out to accommodate my last minute call. I fell in love with the house straight away and as any lady will understand, I was desperate to have the house at any cost. That said, I knew I would be up against stiff competition and as a first time buyer without a Mortgage or Solicitor in place, it was going to take someone very special to pull this off for me. Going only on my word and his gut, Lee sprang into action and to cut this long story short, he put me in touch with like-minded people to help me and despite the inevitable twists and turns, ups and downs, delays and surprises, Lee was with me every step of the way and got me that house. All this effort when he could have sold the house one hundred times over and I was only a prospective buyer! I have no idea how he handles the emotional rollercoasters that seem to be a mandatory part of purchasing property, but he acts with true professionalism. Since the business is his own, you get a first class service which I very much doubt you could find anywhere else. I can never thank Lee properly for everything he has done for me, and I genuinely feel that I will always be in his debt. Therefore, my hope is that this review serves as a small token of thanks, that many people will read it and get to experience first-hand Lee’s truly exceptional service for themselves; you are guaranteed to be treated as a human being, not a number or a £ sign, a quality that is becoming increasingly scarce. If you are a buyer, Lee’s service of bringing the keys to your new home to you (as opposed to having to go to his office) is a lovely touch. Thank-you multiplied by infinity Lee!
Helen · 2 October 2016 · Davis Tate Estate Agents Woodley
Agent replied · 6 February 2024
Wow Helen, thank you very much for such a lovely review! What I will say is I think you underestimated how good your buying position was, so whilst you say I worked my magic, truth is I didn't do anything other than use experience to know you were the right person for the property. Glad you are so happy and fab to receive such an amazing review. Thanks again. Best wishes Lee, Davis Tate
★★★★★ 5/5
GoogleIt is often said that moving house is the most stressful event that you will experience. The process is made stressful more often than not, due to the lack of focus, absence of any kind urgency and general sloth of the other parties involved up and down the chain.......
I am so pleased that we chose to instruct Lee to sell our property in Woodley. Our choice to use Lee was based partly on a personal recommendation but the fact that after having a chat with him it was abundantly clear that this chap clearly knows the local property market. He also knows the appropriate 'buttons' to push in order to keep the sales process moving along smoothly. Selling our property (which Lee did in five days and we achieved the full asking price) was the easy part. Getting the rest of the chain organised into a ship shape fashion was another matter however...... If it wasn't for Lees professionalism, determine and attention to detail it may never have happened at all. He was continuously communicating with the other agents involved and kept me updated at all points. Despite multiple cases of dodgy information and miscommunication amongst various people Lee kept on top of everything and dragged the whole chain, kicking and screaming to the point of exchange.
I cannot emphasise enough how satisfying it is to have the opportunity to recommend Lee. He dealt with us on such a personal level and really wanted to make everything work for us. At least 11 out of 10 as far as I am concerned........
Ian · 2 October 2016 · Davis Tate Estate Agents Woodley
Agent replied · 6 February 2024
Hi Mr Martin, thank you so much for the fabulous review. It has been a pleasure to work with you and I am delighted that you are delighted!!
Thanks again for the kind words.
Best wishes
★★★★★ 5/5
GoogleWe first met Lee Russell of Davis Tate, Woodley, a few years ago when he came to value our house. Lee was one of three agents who did a valuation but was the only one who genuinely showed any interest in the reasons on why we wanted to move. The information and feedback he gave us that day persuaded us to stay in Woodley. Even though Lee lost out on potential business, he rather do that than see people move for the wrong reasons. More recently, we were in a better position to upsize so we’d entrusted Lee to sell our house. He did so with efficiency, passion and enthusiasm. It was not a straight forward sale due to a long chain but Lee was always at hand to provide support throughout the whole process and it was never in any doubt that he would get the job done. Lee is very experience and knowledgeable, who is a people’s person and is a real pleasure to deal with.
Mike · 2 October 2016 · Davis Tate Estate Agents Woodley
Agent replied · 6 February 2024
Hi Mr Chan, smashing review, thanks so much. Really appreciate what you say and you are right, I would rather lose potential business as what is best for the vendor overrides all else. However the same applies to you. As you know, you had a choice of two different buyers. The choice you made with whom to sell the house to was very brave as the decision was more based on your morals and beliefs rather than choosing the person that was in the best position. It was refreshing to see someone make such a big decision based on what they felt was "doing the right thing". So glad it all worked out well and your decision rewarded. Thank you again for using me, look forward to hearing from you and lets hope Leeds United have a better season this year!!
Lee, Davis Tate
★★★★★ 5/5
GoogleWe appointed Lee Russell of Davis Tate Woodley as our estate agent recently and were really pleased we did, as he has proved to be very competent, trustworthy and reliable.
He takes a relaxed but respectful approach when dealing with clients but there is nothing relaxed about his performance. Always on the end of an email or phone he replied to any concerns at all times and we were never left hanging for a response. The fact that you deal only with him is a bonus because he is always fully informed of the state of affairs and able to respond quickly to queries.
We were very happy with the sale price we achieved on our house and although we had a few hold ups with the chain, Lee was constantly ‘on it’, chasing up agents and solicitors and driving the process to a positive conclusion.
There were a couple of moments when things looked a bit tricky and that’s when having a good agent makes all the difference as he did a really good job of supporting us through that and keeping our confidence high.
I would thoroughly recommend Lee - he’s a great agent who works really hard to achieve a good result.
John · 2 October 2016 · Davis Tate Estate Agents Woodley
Agent replied · 6 February 2024
Fantastic review, thank you so much. It was a pleasure to help you move and glad it all went well. Really appreciated your business.
★★★★★ 5/5
GoogleFantastic Service from Phil and his team. Highly recommended.
Dawn · 22 August 2016 · Davis Tate Estate Agents Wantage
★★★★★ 5/5
View Agents SellerHighly recommend this agent to sell your house for you
We appointed Lee Russell of Davis Tate Woodley as our estate agent recently and were really pleased we did as he has proved to be very competent, trustworthy and reliable.
He takes a relaxed but respectful approach when dealing with clients but there is nothing relaxed about his performance. Always on the end of an email or phone he replied to any concerns at all times and we were never left hanging for a response. The fact that you deal only with him is a bonus because he is always fully informed of the state of affairs and able to respond quickly to queries.
We were very happy with the sale price we achieved on our house and although we had a few hold ups with the chain, Lee was constantly ‘on it’, chasing up agents and solicitors and driving the process to a positive conclusion.
There were a couple of moments when things looked a bit tricky and that’s when having a good agent makes all the difference as he did a really good job of supporting us through that and keeping our confidence high.
I would thoroughly recommend Lee - he’s a great agent who works really hard to achieve a good result.
Julia · 1 July 2016 · Davis Tate Estate Agents Woodley
★★★★★ 5/5
View Agents SellerSimply the best.. Better than all the rest......
It is often said that moving house is the most stressful event that you will experience. The process is made stressful more often than not, due to the lack of focus, absence of any kind urgency and general sloth of the other parties involved up and down the chain.......
I am so pleased that we chose to instruct Lee to sell our property in Woodley. Our choice to use Lee was based partly on a personal recommendation but the fact that after having a chat with him it was abundantly clear that this chap clearly knows the local property market. He also knows the appropriate 'buttons' to push in order to keep the sales process moving along smoothly. Selling our property (which Lee did in five days and we achieved the full asking price) was the easy part. getting the rest of the chain organised into a ship shape fashion was another matter however...... If it wasn't for Lees professionalism, determine and attention to detail it may never have happened at all. He was continuously communicating with the other agents involved and kept me updated at all points. Despite multiple cases of dodgy information and miscommunication amongst various people Lee kept on top of everything and dragged the whole chain, kicking and screaming to the point of exchange.
I cannot emphasise enough how satisfying it is to have had the opportunity to recommend Lee. He dealt with us on such a personal level and really wanted to make everything work for us. At least 11 out of 10 as far as I am concerned........
Ian · 7 June 2016 · Davis Tate Estate Agents Woodley
Agent replied · 10 June 2016
Thanks for the fab review Mr Martin. It was a pleasure to act for you and your family. Hope all goes well in the new area you are moving to.
Best wishes
★★★★★ 5/5
View Agents BuyerProfessional service with excellent communication throughout the process.
We recently purchased a property through Davis Tate via Lee Russell. Lee was extremely professional and made the process a simple, speedy one. We both felt that Lee's honesty and integrity were exemplary and felt confident in his knowledge of the house and area. We will be staying in this house for some time to come, but as and when we decide to sell; we would have no hesitation in contacting Lee at Davis Tate to act on our behalf.
Fiona and Marc
Fiona · 31 May 2016 · Davis Tate Estate Agents Woodley
Agent replied · 10 June 2016
Thanks for the kind review Fiona. As you know, I really liked the house you bought, great layout and nice south facing garden. I look forward to seeing what you do to it.
Thanks again.
Best wishes
★★★★★ 5/5
View Agents BuyerI can't sing Lee's praises highly enough; thank-you Lee!
The most caring, helpful & patient Estate Agent I have ever met:
Some words to describe Lee: Kind. Conscientious. Genuine. Full of integrity. Honest. Open. Transparent. Affable. Patient. Trustworthy. Diligent.
I honestly don’t know where to start with this review as it is hard to articulate my gratitude to Lee for all his efforts, or to adequately do justice in describing the 5*/A* service he provides.
In the past, I have been accused of being naive, because I always think the best of people and am then often let down/left disappointed later on. This was not the case with Lee; he restored my faith in the Service Industry and is living proof that there are still people in existence for whom the client and their needs come first, work does not finish at 5PM and that if there is a problem that needs to be resolved, immediately solve it yourself if you can, even if it isn’t your responsibility.
I had a dream … a certain type of house on a particular road with certain features. I found that house and was sure it was out of my reach, but then I met Lee and I dared to hope that my long-held wish could actually become reality. Then, much like a Disney production, Lee genuinely worked magic … and voila – I’m living my dream.
Lee has a heart of gold and nothing is too much trouble for him. Available practically 24/7, even when on holiday, he’s like a wise Father that holds your hand along an uncertain road, patiently absorbing and coping with your panics/worries/stresses, gently allaying your fears and working tirelessly to ensure your wants and needs are met. I always enjoyed speaking with him and remained confident and secure in the knowledge that he understood my needs perfectly, that he was acting in my best interests and that he wouldn’t let me down.
I was really impressed with Lee from the outset. Despite the short notice first thing on a Saturday morning (I came across my dream house the night before) and having a full schedule of viewings, he was sensitive to my pleading and somehow squeezed me in. I am certain that any other Agent would have turned me away and I would have missed out for sure, but Lee massively put himself out to accommodate my last minute call. I fell in love with the house straight away and as any lady will understand, I was desperate to have the house at any cost. That said, I knew I would be up against stiff competition and as a first time buyer without a Mortgage or Solicitor in place, it was going to take someone very special to pull this off for me. Going only on my word and his gut, Lee sprang into action and to cut this long story short, he put me in touch with like-minded people to help me and despite the inevitable twists and turns, ups and downs, delays and surprises, Lee was with me every step of the way and got me that house. All this effort when he could have sold the house one hundred times over and I was only a prospective buyer! I have no idea how he handles the emotional rollercoasters that seem to be a mandatory part of purchasing property, but he acts with true professionalism. Since the business is his own, you get a first class service which I very much doubt you could find anywhere else. I can never thank Lee properly for everything he has done for me, and I genuinely feel that I will always be in his debt. Therefore, my hope is that this review serves as a small token of thanks, that many people will read it and get to experience first-hand Lee’s truly exceptional service for themselves; you are guaranteed to be treated as a human being, not a number or a £ sign, a quality that is becoming increasingly scarce. If you are a buyer, Lee’s service of bringing the keys to your new home to you (as opposed to having to go to his office) is a lovely touch. Thank-you multiplied by infinity Lee!
Helen · 23 April 2016 · Davis Tate Estate Agents Woodley
Agent replied · 10 June 2016
Just the most awesome review, thank you Helen.
However it has to be said that you are incredibly kind and caring, often putting the thoughts of others before your own.
Thanks again and take care.
Best wishes
★★★★★ 5/5
View Agents BuyerLee did all he could to make sure my Mother purchased the property she wanted.
In addition to his assistance we also had the benefit of Davis Tate Reading office selling her house. Davis Tate were really professional but with a personal care unusual in the property business.
David · 15 April 2016 · Davis Tate Estate Agents Woodley
Agent replied · 18 April 2016
Hi Mr P,
Thanks for your kind review. I am glad we managed to make everything come together for your mum and appreciated you placing your trust in Davis Tate..I look forward to handing over the keys soon.
Best wishes.
★★★★★ 5/5
View Agents BuyerAbsolutely amazing and professional service
Agent have been very friendly and professional whilst showing us the property and explaining things throughout the deal.
He always kept us updates of whats going to happen next and answered all our questions throughout.
the help I received so far has been exceptionally very very good.
Thanks so much Lee.
Regards,
Deep
Deepak · 7 April 2016 · Davis Tate Estate Agents Woodley
Agent replied · 12 April 2016
Hi Mr S,
Thank for your kind words. It was a pleasure to help you and glad everything went smoothly. It is a lovely property so hope you are happy there.
Best wishes
★★★★★ 5/5
View Agents SellerVery thorough, supportive and helpful - would recommend
Lee at Davis Tate was recommended to me by 2 separate friends who had recently moved. He was very supportive and on the ball chasing both up and down the chain, checking the viability of our buyer and ensuring communication was always kept open. He was also very good at explaining what needed to be done at various stages in the process and at all times chased and kept us informed. Without him the process would have been much slower He was far more professional and knowledgeable than our sellers agent and prevented a few potential derailings that could have been caused by the other agents ineptitude. For a smooth and informed sale, I would recommend using Lee - he was at all times helpful and professional and helped to make a stressful time (moving in general) more manageable.
Caroline · 6 April 2016 · Davis Tate Estate Agents Woodley
Agent replied · 11 April 2016
Ah, thanks for such a fab review! It was a pleasure to act for you and delighted you were pleased with our service. Hope you enjoy your change of lifestyle, I am very jealous!
★★★★★ 5/5
GoogleLee succeeded where others had failed. He knows the market and gets to know his clients and helps not only with sale but is always on lookout for a suitable purchase property as well. At the end ensures whole chain is working to a successful conclusion. A pleasure to deal with.
John · 16 March 2016 · Davis Tate Estate Agents Woodley
Agent replied · 6 February 2024
Hi Mr Baker
Thank you so much for such a great review. I'm glad I was able to find you somewhere, as well as sell yours. You were fantastic to work for, it was a real pleasure. Speak soon.
Lee, Davis Tate
★★★★★ 5/5
GoogleExcellent service, Lee was very flexible and proactive. He sold our house in the first weekend and managed to achieve over asking price for us. We would highly recommend him and Davis Tate.
John · 16 March 2016 · Davis Tate Estate Agents Woodley
Agent replied · 6 February 2024
Hi Mr Winslet, Thanks for the kind words. All worked out like a dream didn't it! Thanks again for letting me handle things for you.
Best wishes
Lee, Davis Tate
★★★★★ 5/5
View Agents BuyerDavis Tate were fantastic
Phil and Eleanor were very helpful during our purchase in grove. Wantage.
Brilliant customer service.
Would use again
Garry · 15 January 2016 · Davis Tate Estate Agents Wantage
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.