Trusted Agent profile
★★★★★
1,627 reviews across 2 offices and 2 platforms
Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,627 reviews on two platforms, rated 4.8 out of 5 overall.
Dandara East Scotland's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
TrustpilotAlana
Alana was very friendly and helpful, she spent a lot of time viewing properties with us and answered the many questions we had for her. She is very good at her job.
Thank you so much for leaving such a wonderful review. Alanna will be delighted with your comments.
5/5
TrustpilotExcellent property management
Extremely competent, Dandara have been our property managers for many years and we find that by using them we are stress free. They ensure the property is maintained to a high standards and that any problems are dealt with promptly and efficiently while at the same time keeping us updated. We wouldn’t use anyone else
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotGreat experience, knowledgeable and helpful staff. A no stress process from start to finish
The whole process of the house purchase and subsequent customer care after moving in has been excellent. A particular mention to Andrew in the sales office who was always extremely helpful and responsive to any queries and went out of his way to accommodate us. Max on site as well has been helpful especially with the aftercare and I would recommend Dandara to anyone thinking of buying a new build, the experience felt as though there was a personal touch at every step so we are overall very happy with our new home!
Thank you for leaving such a great review, we're delighted you're happy with the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
5/5
TrustpilotAlanna at the Hazelwood - top marks for customer service
Alanna at the Hazelwood development showed me around a property today and I just wanted to comment to say how friendly, professional and helpful she was. She was really understanding of my current situation, helped me see how the space in the house could be best used, gave me plenty of time to look around and was happy to answer all my questions. Great customer service - thank you.
Thank you so much for leaving such a wonderful review, Alanna will be delighted with your comments.
5/5
TrustpilotJacqueline from Eskbank Gardens was…
Jacqueline from Eskbank Gardens was great. We were originally quite unsure about buying a new property, and spent a good amount of time mulling over our options and looking at various places. Jacqueline offered friendly support throughout, and was always happy to show us around or assist us with our enquiries. We eventually did move into a Dandara property, and it feels like Jacqueline is to thank for it. We've continued to be treated really well, by the site manager Stuart, and Ryan, the assistant site manager, who has been really helpful during the snagging process. Can't recommend enough!
Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
5/5
TrustpilotAlanna at Hazelwood
Alanna Cooper was very informative and helpful in discussing my housing requirements at Hazelwood,Aberdeen .
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotLorraine - Exceptional Service and Support
Exceptional Service and Support from Lorraine at Foxhall, Kirkliston We recently had the pleasure of buying a home through Dandara, and our experience was nothing short of outstanding, largely due to the incredible support and professionalism of Lorraine, the sales representative. From our first interaction, Lorraine exhibited a deep understanding of our needs, demonstrating exceptional knowledge of the property market and the specifics of the homes on offer.What truly set Lorraine apart was her unwavering commitment to our satisfaction. She was always available to answer our questions, no matter how small, and her responses were not only prompt but also comprehensive and thoughtful. Her personable approach made us feel valued and respected as clients. She expertly guided us through every step of the buying process, making what could have been a stressful journey, a smooth and enjoyable one.Furthermore, Lorraine’s coordination with the site manager, Stevie, was seamless. Stevie’s attention to detail and commitment to quality in managing the construction of our home was evident. His work ensured that our new home was not just a structure, but a space that truly reflected our aspirations.Overall, our experience with Dandara, and particularly with Lorraine, was exceptional. She went above and beyond to ensure that we were not just buying a house, but a home we could cherish. Her dedication, coupled with Stevie’s excellent site management, made our home-buying journey the best experience. We are incredibly happy with our new home and wholeheartedly recommend Lorraine and Dandara to anyone looking to make their dream home a reality.
Congratulations on your new Dandara home. Thank you so much for leaving such a wonderful review, we're so pleased the team made your experience a special one.
5/5
TrustpilotConfident Investment in Capital and Service excellence
The investment in one’s home is not only possibly the largest investment in one’s lifetime, but also vital for comfortable family nesting and happy living.Being able to trust in the Developer in all these aspects is paramount. With this in mind, we cannot speak more highly of Dandara Homes. The quality of the building of our home more than exceeded our expectations. The constant attention to detail and support to ensure our peace of mind was most heartwarming and provided the confidence we needed. Our sincere gratitude to the highly professional team with special mention to our Sales Consultant, Janet Relling, for making the move to our forever-home in West Cymru so seamless and exciting.
Thank you so much for leaving such a wonderful review, Janet will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there.
5/5
TrustpilotExcellent 👌
Communication was excellent from inquiry to me moving into my apartment. My circumstances were difficult but the Team was there throughout and very informative, polite and understanding.The apartment was handed over in excellent condition and I had a comprehensive tour of the apartment and the apartment building.Thanks Dandra!!
Thank you for taking the time to leave a wonderful review, we're so pleased you're happy with the service provided by the team.
5/5
TrustpilotNew home at Eskbank Gardens
After pre-reserving a new-build house in Edinburgh in June 2022, we recently moved into the property and are very satisfied with Dandara's level of care and customer service.We undertook thorough research before buying with Dandara and are pleased that the good reviews are, in fact, true. We've had a great experience throughout the whole process of reserving the house, choosing the fittings and upgrades, completing and moving in and, finally, adjusting to life in the new house.Both the sales team and builders have been very friendly and helpful and we're particularly impressed with the level of care and attention that's been given since we've moved in - including regularly checking in on us and getting our snags fixed quickly.The only thing I would mention is that it would've been nice to have a bit more contact from Dandara in the lead up to our completion date. Although I understand that it can be tricky to provide concrete details before completing.Overall, we'd recommend buying with Dandara!
Congratulations on your new Dandara home. Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
5/5
TrustpilotIn the first week in the apartment
In the first week in the apartment, Terri has been so attentive and responsive to any reported issues, coming to the property at short notice to personally attend to things.
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
TrustpilotRent renewal
I had queried the renewal of my lease and within an hour and a half Brendan had the information I required! Brendan is always very efficient and reliable.
Thank you so much for leaving such a wonderful review, Brendan will be delighted with your comments.
5/5
TrustpilotProfessional but friendly letting…
Professional but friendly letting service. Proactive approach and very efficient.
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
TrustpilotShakira at Dandara…
Shakira is an absolute delight to work with. She goes above and beyond to provide an exceptional customer experience. Shakira undoubtedly spends time to understand the project and the customer’s requirements. Communication from the start had been timely & informative. Shakira is a credit to her profession. She’ also a dog Lover- wish there were the option to award extra points for that! Thank you Shakira! Wishing you every success in your professional & personal life.
Thank you so much for leaving such a wonderful review, Shakira and the team will be delighted with your comments.
5/5
TrustpilotDandara Professional Reliable Rentals
Dandara Professional Reliable RentalsMy 3 year rental through Dandara was an enjoyable experience. The Rental Agents and staff were all very capable and a pleasure to deal with.I couldn't fault them as a Letting Agency.Sandra R
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotLandlord experience of Dandara Lettings
Dealing with Terri regarding the recent changeover of tenants on our rental flat was easy. Terri was helpful, friendly, efficient and responded to my queries very quickly. The checks carried out on the apartment were thorough and as a result the property continues to be maintained to a high standard. The professional service offered by Dandara lettings makes for a worry free experience for the landlord
Thank you so much for leaving such a wonderful review, Terri will be delighted with your comments.
5/5
TrustpilotTrue professionalism with an empathetic approach
We have taken the decision to downsize and begun the first steps in purchasing a Dandara home at ‘The Meadows’, an idyllic countryside development in Wymeswold, Leicestershire.To date the experience we have had has been exceptional, with Kelly and the team going above and beyond to ensure that this milestone in our lives is as stress-free and attainable as possible. Kelly, Bradley and the team are clearly dedicated professionals with an empathetic approach, committed to ensuring a personalised customer experience.
We're so pleased to hear the team have been so helpful, they will be delighted with your comments. Thank you for taking the time to leave such a great review.
5/5
TrustpilotA beautiful new home with everything we…
A beautiful new home with everything we could possibly need, bedroom for the children each a lovely garden .
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
TrustpilotExcellent Service!
Started the process of procuring a Dandara home in Ffos Las, Carmarthenshire, South Wales with Janet Relling. Not only is she extremely knowledgable about her subject, but she is also very helpful, bending over backwards to make for as easy a procurement as possible. We don’t feel rushed or pushed in any way resulting in us reserving a fantastic 4 bed property with everything that we need / want. If you are thinking of moving, we highly recommend that you consider Dandara homes in Ffos Las, Llanelli and ask for Janet
Thank you for leaving such a wonderful review, Janet will be delighted with your comments. Many congratulations on your new Dandara home.
5/5
TrustpilotSimply brilliant
Simply brilliant absolutely love the development 1887 at the Pantiles. No other words. Thank you.
Thank you for leaving such a wonderful review, we're delighted you're so pleased with your new home.
5/5
Trustpilot1887 the Pantiles our new Home
Our move into 1887 the Pantiles was a special day. A lovely apartment, open and airy with a great view. We had been worried about buying in a new development, but the journey was faultless. From the sales team at the showroom, to the concierge on our move day, all went very smoothly.Perfect layout for the two of us, with lovely fittings, kitchen and bathroom to a very high spec.We are very happy here, thank you to the Dandara Team.
Congratulations on your new Dandara home. Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
5/5
TrustpilotGreat service and love our new home
Overall we're really pleased with our new home at Dandara's The Pippins development in Hamstreet. The purchasing experience was really straightforward - Joe and Tommy in the sales office were really responsive throughout. We love the layout and quality of fixtures and fittings in our new home and issues have been dealt with promptly, albeit a few very minor snags remain outstanding.
Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
5/5
TrustpilotEven though it was an extremely busy day
Even though it was an extremely busy day, ie the day after Storm Ciaran, my problem was addressed and sorted that same day. Very impressed.
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
TrustpilotVery Helpful Staff
The staff at Dandara Jersey have always reacted promptly to any communications I have had with them. They are helpful and friendly and on occasion have gone the extra mile to help us out as tenants, which is very much appreciated. I have been a tenant of Dandara for almost 10 years and would always recommend the company to others.
We're so pleased you've had such a great experience with the team. Thank you for taking the time to leave such a wonderful review.
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Edinburgh has the most, with 1,595 reviews rated 4.8 out of 5, followed by Dalkeith with 238.
