Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleLorraine was so helpful and understanding from the beginning of tenancy applications and till end. I have said to her thanks so much but I would also like to comment in here Thank you Lorraine and all the team in conran.
ERDEM · 22 September 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 22 October 2024
Dear Erdem, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Charlton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah
★★★★★ 5/5
GoogleA team of agents (Annie and Debejah)we dealt with rendered a beyond perfect service,we are so impressed and will recommend them for prospective property search( sale,letting and leasing). They are best hands.
Deryn · 22 September 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 22 October 2024
Dear Deryn, Thank you for your kind comments regarding Annie and Debejah and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah
★★★★★ 2/5
GoogleWe instructed Conran to sell our property in Plumstead SE18. The initial meeting with the team went well and they were in regular contact at the beginning of the process. Admittedly, Conran did manage to get regular viewings at our property.
However, towards the end of their contracted time, communication became an issue. Emails and text messages were missed which prevented viewings from taking place.
We ended up carrying out a viewing ourselves, two days after my wife had given birth, as Conran had cancelled it despite multiple messages to them to go ahead. Thankfully we did, as these viewers eventually bought the property.
I found there was a real lack of communication during the sale process. No phone calls were made or voicemails left until the day of completion.
However, communication has since improved as the fee is now due to be paid..
Discussions have been had with Conran regarding the service we received. However, they attempt to defend their actions instead of acknowledging their mistakes.
Overall, disappointed with the service provided considering the amount Conran are paid.
Sean · 22 September 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 22 October 2024
Dear Sean, I am sorry to hear that your experience with us hasn’t been as we would expect and I understand the Director of the office is in contact with you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had my house on the Market for 6 months with another Local Agent with very little interest.
I decided to call into Conrans Lee office to discuss selling my home & was bowled away with the Positive & Upbeat energy I received from Salvatore & Oliver.
They came to view my house immediately & told me they would have NO problem in selling my house.
I had more viewings in the first week than the previous Agent had provided in 6 months.
One of the viewers made an offer after a second viewing of my home, though well below what I was expecting.
The following week, Salvatore, who had been on holiday, contacted me to arrange a new viewing.
I asked him about the offer received while he was away & asked him if he could contact them again.
As a result, Salvatore came back with an improved offer which I was willing to accept.
I have to sing Salvatores praises, for without his passion & intensity, I doubt we would have achieved such a positive outcome.
Chris · 2 September 2024 · Conran Estates London (42 Well Hall Road)
Agent replied · 23 October 2024
Dear Chris, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleConran has been helping our landlord with prospective tenant viewings. They have been flexible with our schedules, allowing us to be present for the them.
Huge shout out to Leyla Shevket who has done a brilliant job.
Dan · 23 August 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied
Dear Dan, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience as a buyer.
Dani was so helpful and friendly. Would definitely recommend their services.
Emily · 20 August 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Emily, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleLorraine was very professional, personable and responsive. Felt very much looked after by her.
Home · 19 August 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 26 August 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience working with Annie and the team at Conran! Super helpful in providing us with all the information we needed and helping us decide where to look in an area we did not know well! Annie smashed it with her guidance for our move - 10/10 would recommend for others.
Nick · 19 August 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 26 August 2024
Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe had an outstanding experience with our agent, Annie, from the very beginning of the process right up to the end. Very professional, detailed and caring.
Enmanuel · 12 August 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 26 August 2024
Dear Enmanuel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHayrie is highly recommended. She was really proactive and a great communicator , making the process of renting out our house and then finding our new rental smooth.
Matthew · 10 August 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Matthew, Thank you for taking the time to leave a wonderful 5 star Google review. Hayrie will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleConran Greenwich have been fantastic with the sale of my property - Tamer and Nancie have supported throughout the process and Nancie in particular spent a lot of time and effort to chase up all elements of the process to ensure a smooth sale. I'd highly recommend them.
Ravinder · 10 August 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Ravinder, Thank you for your kind comments regarding Tamer and Nancie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI have bought a property with Conran Lee with the support of Salvatore Raia. Despite I was in a chain which had several delays and a very frustrating process, Salvatore was very helpful and kept the seller updated and ensured the chain didn’t fall.
Ana · 3 August 2024 · Conran Estates London (42 Well Hall Road)
Agent replied · 23 October 2024
Dear Ana, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Salvatore. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 2/5
GoogleThis estate agent don't mark properties as Sold STC or under offer, so you waste time enquiring about properties that they are not taking viewings for. They also don't say when a property is rented out, rather than owner occupied.
Gemma · 27 July 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 26 August 2024
Dear Gemma, I am sorry to read your comments. I understand that you have already spoken to the Charlton office about your review. If you prefer to discuss this matter with us directly, please reach out to customerrelations@conranestates.co.uk. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Kellie for the sale of my shared ownership property in Woolwich. Although this was a challenging sale for a number of reasons, Kellie provided excellent support throughout the whole process and was always free for a call or call back to give me an update. I have no doubt that Kellie's hardwork, professionalism and excellent communication with the solicitors led to the successful sale of my property. I would not hesitate to recommend the team at Conran, and Kellie in particular to anyone looking to sell their property.
Sinead · 27 July 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 26 August 2024
Dear Sinead, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWas a really easy process selling my flat with Conran. Michael has such great knowledge of all things property and for a few years has always been happy to offer advice and answer any questions about my flat - way before I was thinking of selling it! The team at the Charlton branch are all really great, and Asiah who dealt with my sale is brilliant. Always good with communication and keeping all parties on the straight and narrow! I’ll miss them when I move 😂
Jack · 27 July 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 26 August 2024
Dear Jack, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Conran Agency, and my experience was nothing short of exceptional. From the outset, Annie, our agent, demonstrated professionalism, knowledge, and a genuine willingness to help.
Annie's expertise made the entire process seamless and stress-free. She was always prompt in her communications, ensuring that we were kept in the loop every step of the way. Her attention to detail and dedication to finding the perfect property for us was truly impressive.
Moreover, Annie's friendly and approachable attitude made it easy to discuss any concerns or preferences we had. She went above and beyond to ensure that the property met all our needs and was always available to answer any questions we had.
I highly recommend Conran Agency, and particularly Annie, to anyone looking for a reliable and efficient letting agency. Their exceptional service and dedication to their clients set them apart from the rest.
Larisa · 27 July 2024 · Conran Estates London (46 Charlton Church Lane)
Agent replied · 26 August 2024
Dear Larisa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleDebbie Lewis has been fantastic and truly a professional dealing with my clients and their tenants. She is always very thorough and prompt in replying to me. Thank you Debbie!
S · 27 July 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Thank you for your kind comments regarding Debbie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Elena · 25 July 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Elena, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Kacie · 25 July 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Kacie, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@conranestates.co.uk. I can look into this further for you. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleFor anyone looking at selling in the Greenwich area, look no further! The team at Conran have been absolutely superb! Their expertise, guidance and communication was so helpful. I just want to shout out Nancie and Tamer for the personable and professional service throughout... If I could give 6 stars I would 😄 …
William · 25 July 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear William, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI cannot praise Conrans highly enough - absolutely Grade A for Amazing! Professional, knowledgeable, helpful and reassuring, during our house sale they were always in contact with our lawyer, our buyer, our buyers’ lawyer and ourselves to ensure that any bumps in the path were quickly smoothed over. Special mention to Doug Norris, who guided the whole process through to completion - I shall miss his calm and reassuring voice!
Saskia · 25 July 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Saskia, We are really happy to hear that you enjoyed your recent experience with our sales team and for your kind comments regarding Doug. We would like to wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleConran assisted in the process of renting our first flat. Carla showed us round the property and Vanessa oversaw the rental agreement process, both were very knowledgeable and quick to respond to phone calls and queries. I would recommend Conran to anybody who is searching to rent in London.
Ben · 25 July 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Ben, Thank you for taking the time to leave a lovely review regarding the Greenwich team. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHad an absolutely pleasure of purchasing my first property through Conran. From start to finish Doug has been an absolute pleasure to work with and credit to the property industry. He made the process as seamless as possible, communication couldn’t have been better. Would give more * if I could!
Kim · 25 July 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Kim, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Greenwich office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleConran served us while buying our new home in Greenwich. The overall experience was excellent. Doug was very helpful in all the process. The rest of the team was also very supportive and did an excellent job. We would strongly recommend Conran if you need an estate agent to sell or rent a property.
Esther · 25 July 2024 · Conran Estates London (221 Greenwich High Road)
Agent replied · 24 August 2024
Dear Ester, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
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