Trusted Agent profile

Conran Estates reviews in London

4.8

★★★★★ Excellent

1,125 reviews across 3 offices and 2 platforms

www.conranestates.co.uk

Conran Estates has three offices, all in London. Together they have 1,125 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,110

Reviews on Google

All 3 offices

Facebook logo

4.2 / 5

15

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Conran Estates's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Conran Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great experience with Conran Lee as a property buyer. Very supportive from the friendly team throughout the process, especially from Queen.

Avanus · 24 December 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 21 June 2024

Dear Aavanus, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Conran Lee, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently sold our property in Greenwich through Conran Estate Agents. Their service was first class from beginning to end. Dough secured the sale and he was very helpful and professional throughout. Nancie seen the sale through to completion. She was extremely professional and went way over and above anything you’d expect from an estate agent. I strongly recommend this company and I will definitely use them again.

Clive · 23 December 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for your 5* review, Clive. We strive to provide first-class service to our clients so it is lovely to hear Doug and Nancie achieved this for you - they are a great team! Regards Kelly

5/5

Google

Very happy with the professional service from the team at Conran, Charlton, and in particular, Kellie Kemp, Assistant Manager. Communication was excellent and Kellie was extremely helpful throughout the whole process. Thank you. Would definitely recommend.

Les · 16 December 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 30 December 2023

Thank you for your review Les. Kellie is a great member of the Charlton team and you were definitely in safe hands! Regards Kelly

5/5

Google

Asiah and her colleagues have looked after us so magnificently throughout our sale process. We were new to the experience and she helped wherever we needed assurance. We have found Conran Estate agents to be professional and personable. I could not recommend them highly enough.

Peter · 16 December 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 30 December 2023

Hi Peter and thank you for your kind words. I'm so pleased your experience with us was so positive. We hope we can work with you again in the future. Regards Kelly

5/5

Google

Very helpful and friendly service, with the estate agent intelligently and carefully working out my needs as a buyer.

John · 16 December 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 30 December 2023

Thank you for your 5* review John. I'm glad our service met your needs. Good luck with your purchase. Regards Kelly

5/5

Google

Conrans are selling a property for us in Lee. We have found their service to be prompt and efficient, and Rob Iommazzo in particular has gone out of his way to be helpful.

Joan · 16 December 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 30 December 2023

Hi Joan and thank you for your review. I am pleased to hear Rob and the team are delivering a 5* service. Regards Kelly

5/5

Google

Met Rob when viewing. Very professional and knowledgeable about the property and the area. Rob and the team at Conran have been a pleasure to deal with, quick to respond and efficient. I would have no qualms about dealing with them again.

Joanne · 16 December 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 30 December 2023

Hi Joanne and thank you for your review. We recognise the importance of having a team with local knowledge and a personable attitude. We look forward to working with you again. Regards Kelly

5/5

Google

Rob and the team have been really helpful and supportive right from the start of our sale especially as we do not live in the area. I would definitely recommend them for great service

Josephine · 9 December 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 30 December 2023

Dear Josephine, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Using Conran Estates to find our new property took all the hassle and stress out of the whole process, working with Annie has been extremely informative and she is super responsive to any of our needs!

Michael · 9 December 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Hi Michael and than you for your kind review. Annie is a gem and is often praised for her professional manner. Enjoy your new home. Regards Kelly

5/5

Google

I had a very good experience with Conran as a buyer. The agents were available when needed and were able to attend to 2 additional views for planning the property renovation works.

Alexandre · 9 December 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Dear Alexandre, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Finding our new flat with Annie was such an easy and smooth process. She’s been so responsive and has made it hassle free which is a huge relief!

Elle · 9 December 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for your review Elle and congratulations on finding a new home! I am delighted Annie helped make this possible and as you say hassle-free too! Regards Kelly

5/5

Google

I had a positive experience with Conran Estate Agents. Doug was friendly, approachable and kept me up to date with my property purchase. He was always on hand to assist and was quick to get back to me about any queries.

Raymond · 9 December 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for your 5* review Raymond. Doug is a super, experienced member of the Greenwich team and is first-class at looking after his clients. I am pleased to here your experience was so positive. Regards Kelly

5/5

Google

My experience with Conran and specifically working with Vanessa to find a rental property was excellent. Vanessa went above and beyond to help secure a property. I was always updated along the way which really helped as renting can be extremely stressful. I will definitely use Conran again in the future for rentals and eventually when I start my search for my forever home.

Sherece · 9 December 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Dear Sherece, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Annie was super helpful and proactive. Her dedication and energy to support clients find places to call "home" was outstanding. I'd recommend this office with agents like Annie.

Micah · 2 December 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Dear Micah, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a great experience with Conran, particularly with Fraser who helped us a lot in our property search. He was very helpful, friendly and dedicated to his work. He was very good at following up with phone calls and emails. His guidance and friendly attitude helped us during our propert search for rent. I’d highly recommend Conran Agents.

Nazlı · 2 December 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Dear Nazlı, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

A very friendly efficient and professional service from start to finish thank you Queen Jessica Rob & Oliver

Martin · 30 November 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 30 December 2023

Dear Martin, We really appreciate you taking the time to leave such lovely comments about Queen, Jessica, Rob and Oliver. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

They made onboarding an easy process and have communicated everything to us brilliantly. Really appreciate the friendly and professional support from Sam, Rob, and Queen.

Alim · 30 November 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 30 December 2023

Thank you for your review Alim and Matthew. I agree we have a great team in Lee and this feedback really helps to keep us focused and providing 5* service to or clients. Regards Kelly

5/5

Google

Great services . Very helpful and professional. Nancie and Tamer went an extra mile to support us throughout the process .

Audrius · 30 November 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for your 5* review Audrius. We pride ourselves on going that extra mile and Nancie and Tamer are a great team. Regards Kelly

5/5

Google

Doug was a really great agent for us, and helped negotiate a tricky purchase with patience, professionalism and attention to detail. Would be very happy to use them again

Henry · 30 November 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for your kind review, Henry. Indeed, Doug is a really great agent and we certainly hope to work with you again. Regards Kelly

1/5

Google

Lived in a house for 12 months, hot water broke multiple times, mould on the walls, contractor after contractor came out to no fix. Conran then denied there was any issue. Had no heating for the last 5 months of tenancy and when we pushed to get this fixed, we were evicted. Shocking customer service and criminality here. Avoid at all costs Edited for reply: Yes I was a tenant of Conran's last year and yes this is the right company. Today I reviewed the agency that I've most recently used and I thought to myself "I wondered if I ever reviewed Conran's after the mouldy house", I realised I didn't review them last year so I did today

DJ · 30 November 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for your response. We have looked on our active and historic database and believe we have located the tenancy you refer to. The boiler had a fault in January 2022 and as the engineer could not immediately locate and fix the issue, the landlord supplied you with heaters. Our hands were tied with regards the fix to the heating and we did everything within our power to help you. With regards to your reference to ‘criminality’, this is a falsehood. The landlord needed to sell the property. They served notice on you to vacate within the legal framework as stipulated in your tenancy agreement. Kind regards

5/5

Google

We had a great experience with Nancie, Tamer and team. Both very professional and helpful during the process, and Nancie was a massive help with everything and always on hand. It can get frustrating and difficult but she’s always cheerful and kind. We can’t thank them enough for the time and patience.

Mark · 30 November 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for taking the time to leave a 5* review , Mark. Nancie is a great member of the team and she will be delighted with this feedback which is invaluable to us. Regards Kelly

5/5

Google

Conran assisted our family in the recent sale of our flat. From the start to the finish they were very professional. Special note to Doug who was brilliant, knowledgeable and helpful in all aspects of the sale process. Would highly recommend using Conran.

Louise · 30 November 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for your review Louise. Doug is a very experienced agent and I'm delighted to hear of your positive experience with us. Doug is a very experienced agent and I will pass on your special note to him. Regards Kelly

5/5

Google

We had a great experience selling our house with Conran Estates. Our house went under offer in a very reasonable timescale considering the difficult market conditions. Nancie was fantastic - she was always super responsive, friendly and helpful.

Elisha · 30 November 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Hi Elisha and thank you for your super review. Nancie is a fantastic member of the team and I am delighted that her friendly manner and responsiveness worked well for you and your sale. Regards Kelly

5/5

Google

After a nightmare of a situation with a previous potential purchase that fell through (with a different agent), Jodie has been a breath of fresh air with my current purchase. She’s been sensitive to the stressful personal circumstances surrounding it, and has always been contactable when I’ve had any questions or worries. She’s kept me updated every step of the way, and has kept the whole process thoroughly transparent. I will also mention the rest of the team, who have all been incredibly friendly and helpful if I’ve ever called and not been able to reach Jodie immediately. Adding to my previous review to say thank you to Danielle who has been handling management of my property whilst I am abroad. Super efficient communication, and always friendly and supportive.PositiveResponsiveness, Professionalism

Tanya · 24 November 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 21 June 2024

Hi Tanya, I am so pleased that Jodie and the rest of the Conran Charlton team have looked after you so well. Sorry to hear about the previous nightmare and I am happy that we found your happy conclusion. Warmest regards Simon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Conran Estates

Which Conran Estates office has the most reviews?

London (221 Greenwich High Road) has the most, with 583 reviews rated 4.8 out of 5, followed by London (46 Charlton Church Lane) with 332.

Where are the Conran Estates offices?

The three Conran Estates offices, by town:

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum; Conran Estates, London won Gold; Conran Estates, London won Gold.

The Trusted Agent

Is this your office? Claim your page.