Trusted Agent profile

Conran Estates reviews in London

4.8

★★★★★ Excellent

1,125 reviews across 3 offices and 2 platforms

www.conranestates.co.uk

Conran Estates has three offices, all in London. Together they have 1,125 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,110

Reviews on Google

All 3 offices

Facebook logo

4.2 / 5

15

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Conran Estates's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Conran Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

As first time buyers selling our property was quite tricky but the team at Conran Charlton did a great job throughout. We worked with Asiah during the conveyancing and I couldn't have asked for a more effective and dilligent person. She went above and beyond in so many instances and worked so hard to help us meet tricky deadlines. We really appreciate her work and that of the team around her in making it all work out. I would strongly recommend Conran Charlton for their work at every stage of the process.

Chris · 26 October 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 25 November 2023

Thank you Chris for your 5* review. Clients often comment on how Asiah goes above and beyond so this is no surprise but always lovely to hear! We hope to be of service to you in the future. Regards Kelly

5/5

Google

I have found the Lee branch of Conran Estates to be extremely professional and good at taking me through my journey of both selling and buying my new home. I would highly recommend them.

Dawn · 1 October 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 30 December 2023

Hi Dawn and thank you for your review. I am delighted to hear that the team at Lee have looked after you so well throughout your moving home journey. Regards Kelly

5/5

Google

I can't recommend Conran Estates in Lee enough... I was so impressed with the customer service from the first time I picked up the phone. They are so kind, helpful and professional, and always quick to respond. And when I went to their office, everyone was friendly and made a point of saying hello. I was quite daunted with the prospect of house hunting but I am so glad that Conran Estates were my first port of all, as they really helped me and introduced properties I hadn't noticed when viewing online. And thanks to them I have found my new home! Thank you Rob for all of your help and guidance, and taking the time to show me all of those houses!

Lucy · 1 October 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 30 December 2023

What a lovely review, thank you Lucy. The Lee office are a friendly bunch and I am glad that Rob was able to put you at ease with the challenge of house hunting, and even more delighted that you have found your new home. Regards Kelly

1/5

Google

I had originally considered putting my flat up for rental but subsequently pulled it (due to no fault of theirs). This was 3 years ago However recently, they've been calling me incessantly despite my request to not be called again, as I have no plans to put my flat up for rent.

Jane · 1 October 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Dear Jane, Thank you for getting in touch to let us know of the issue you have been having, for which I can only apologise. Please email the Lettings team directly with your full details so we can remove you from our database (lettings@conranestates.co.uk) Regards Kelly

5/5

Google

Good service from Doug & the team at Conrans for my sale. Great at keeping in touch and making things simple as a landlord selling a property that I far away from. Thanks.

Sarah · 1 October 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Dear Sarah and Zoe, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great experience dealing with Hulya and Asiah when selling my house. They kept me up to date throughout and made the whole process very straightforward. Would recommend!

Vincent · 1 October 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you Vincent for your kind review and recommendation. Asiah and Hulya are a great team! Kind regards Kelly

5/5

Google

Annie from Conran was unbelievably helpful and professional when I needed to find a new flat in a difficult market - despite having a very short time frame. She is an absolute credit to the company and the industry and I highly recommend her and Conran.

Owen · 1 October 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Hi Owen and thank you for your review and recommendation. Our lettings team work really hard to match tenants with properties in a fast-moving market, and Annie is a superstar! Regards Kelly

5/5

Google

I couldn’t have asked for an easier experience sourcing a flat in London. Annie has helped us so much with getting a flag secured and couldn’t have been more helpful and accommodating. Being based in Scotland currently made it harder but Annie did all she could to put us at ease. Annie is a total credit to the team and I would highly recommend

Amanda · 1 October 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Thank you for your kind review Amanda. Annie will be delighted with this feedback - as you say she is a real credit to the team. Regards Kelly

5/5

Google

Thank you to Asiah Haynes and Michael John for their support with selling our family home in Charlton. The communication and support throughout the process has been great. Thank you

Louise · 26 September 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 25 November 2023

Hi Louise and thank you for your review. It's lovely to hear when our customers feel supported throughout their home-selling journey. Good luck with the move. Kind regards Kelly

5/5

Google

Kellie provided an excellent service and was imperative in the sale of our property which at times was very difficult. She kept myself and the purchaser informed at all times with open and honest correspondence. Couldn't recommend highly enough. Thank you!

Gabrielle · 26 September 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 25 November 2023

Hi Gabrielle. Thank you for taking the time to leave a review. We pride ourselves on our honesty and communication so it's always lovely to hear that we are doing a good job! Kellie will be delighted. Regards Kelly

5/5

Google

We just bought our first home with the assistance of Asiah. Throughout we felt like we could go to her with questions and queries, and trust her to steer us right. She was great with proposing solutions and work-arounds - and pro-active with things like chasing our seller's solicitor. We're very happy with the service we received.

Maya · 26 September 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 25 November 2023

Hi Maya and thank you for your review. I am delighted that you are so happy with the service you received from Asiah - we think she is great too! Regards Kelly

5/5

Google

It took us over a year to sell our house. It wasn't Conran's fault - the property was problematic, and the first buyer pulled out in the last moment, and then another one pulled out, too. Conran's team never gave up on us and kept working tirelessly on finding us a new buyer. I've dealt with a few of their colleagues - Michael, Hulya, another lady whose name I forgot. But above all, I would like to mention how absolutely brilliant Kellie was. I couldn't have asked for a better agent - apart from her application to duty, she is kind, empathetic, patient, and altogether a wonderful human being. She was always there for me, to answer any query or if I needed support with something else, and I genuinely cannot thank her enough for everything she has done!

Michael · 26 September 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 25 November 2023

Wow what an amazing review - thank you Michael. Kellie is a true asset to the team at Charlton and we agree that she is wonderful! I'm glad we got you over the line eventually! Regards Kelly

5/5

Google

Lived in a flat managed by Conran for 2 years. Lightning quick service, available on weekends, and really intuitive self service portal for reporting issues in the flat. Tenancy agreement process was very simple and getting our deposit back was also a breeze. Thanks Katie and Debbie for the support!

Diego · 25 August 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied

Thank you Diego for your glowing review. We are extremely proud of our Lettings Management team and glad that your 2 years with us a breeze! Regards Kelly

5/5

Google

Conran have been excellent with our purchase from day 1. Tamer was great with the initial viewing and making the offer and Evie has looked after us incredibly well since including organising surveys, solicitors etc and checking in regularly with updates and driving the purchase forward. Could not recommend Conran more for your move!

Benjamin · 24 August 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 30 December 2023

Hi Benjamin and thank you for your review. Tamer and Evie are a great team and I'm delighted to hear that their efforts worked to drive your purchase forward. Regards Kelly

5/5

Google

I had a great experience working with Doug Norris on my house purchase, his professionalism and hard work was greatly appreciated.

Chess · 20 August 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 26 August 2023

Thank you for your review Chess. We often hear how customers enjoy working with Doug and appreciate his working ethic. Good luck in your new home. Regards Kelly

5/5

Google

The reason I went with Contans, they sold my first house 17yrs ago. The marketing is 💯 professional Jessica showed my home around and sorted out all the booking and enquiries. Once the house had an offer they were on top of all enquiries and chasing the solicitors for outstanding answers. I would highly recommend Conrans and Jessica to sell your property *****

Justine · 19 August 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 26 August 2023

What a lovely review - thank you Justine. Jess will be delighted that she helped a returning customer, and we look forward to working with you again! Regareds Kelly

5/5

Google

Great, efficient service from Asiah. She was constantly on it, keeping in touch with me and my vendor regarding my purchase. Thank you so much Conran estates.

Sarah · 19 August 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 26 August 2023

Hi Sarah and thank you for your review. I am delighted to hear that Asiah's work ethic helped with your purchase. Good luck in your new home. Regards Kelly

5/5

Google

Nancie was very responsive and helpful throughout our house purchase. All queries were answered quickly and any viewings we requested were scheduled promptly for times that suited all parties. Thank you!

Hannah · 19 August 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 26 August 2023

Hi Hannah and thank you for your review. I'm delighted to hear you enjoyed working with Nancie - good luck in your new home. Regards Kelly

5/5

Google

Conran were brilliant in assisting us with our house purchase and helped to ease the process along. Rob and Jess were responsive and helpful whenever we needed it. Highly recommend!

Megan · 12 August 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 26 August 2023

Thanks For your review, Megan. The Lee team are brilliant and Rob and Jess will be delighted that they helped you so positively with your purchase. Regards Kelly

5/5

Google

All the team at Conran really did make the whole selling /buying experience so easy, setting up the photo shoot, booking viewings, but most importantly they kept us updated and 'in the loop'. For a boutique style estate agents I would highly recommend Conran estate agents. Thanks again to the team Oliver, Rob, and Queen and those we didn't meet in person ..Mark and Carole..

Mark · 5 August 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 26 August 2023

Hi Mark and thank you for your kind review. It's lovely to hear that you had such a positive experience with us - I will pass your thanks on to the team! Regards Kelly

5/5

Google

Just exchanged contracts yesterday for the purchase of my first ever property. Kellie Kemp is incredible - extremely attentive and has your back throughout the whole process. It took almost 6 months with tons of very stressful twists and turns but Kellie kept us all sane and was an amazing intermediary between all parties involved. Honestly don’t think we could’ve got it done without her help. She was available around the clock to assist in any way. Phenomenal realtor and I highly recommend her to anyone looking to buy property in London. Genuine 5/5 for Kellie.

Will · 5 August 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 26 August 2023

Thank you so much Will for your review. Congratulations on exchanging - exciting times! Kellie will be delighted with this review - and we agree, she is incredible! Wishing you lots of happiness in your first home! Regards Kelly

5/5

Google

We sold our property through Conran earlier this year. We were really pleased with the service that Conran provided, how efficiently they organised viewings, kept us up to date on progress and the advice they gave us.

Emma · 5 August 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 26 August 2023

Thanks for your review Emma and congratulations on the sale of your home. I'm delighted the service we provided was of a high standard. Regards Kelly

5/5

Google

Highly recommend Conran to anyone searching for flat (good agent is rare if you've been on the market)! We're particularly happy with Nancie's service - she's professional and always answered our concerns/questions within hours. :)

Cindy · 29 July 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 26 August 2023

Thanks for your review and recommendation, Cindy. We think Nancie is a star too and know that she works hard for her clients. Regards Kelly

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Conran Estates

Which Conran Estates office has the most reviews?

London (221 Greenwich High Road) has the most, with 583 reviews rated 4.8 out of 5, followed by London (46 Charlton Church Lane) with 332.

Where are the Conran Estates offices?

The three Conran Estates offices, by town:

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum; Conran Estates, London won Gold; Conran Estates, London won Gold.

The Trusted Agent

Is this your office? Claim your page.