Trusted Agent profile

Conran Estates reviews in London

4.8

★★★★★ Excellent

1,125 reviews across 3 offices and 2 platforms

www.conranestates.co.uk

Conran Estates has three offices, all in London. Together they have 1,125 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,110

Reviews on Google

All 3 offices

Facebook logo

4.2 / 5

15

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Conran Estates's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Conran Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have used Conran at Charlton for the sale of our mid-terraced house in Charlton. We had an offer within 5 days of listing ;). However this is only a fraction of the outstanding personal service, which we have continuously received by Kellie Kemp. She was the difference between completing close to my deadline and saving thousands of pounds of interest per day and not completing at all. If it was not her to chase the buyers solicitors, the buyers and our solicitors and offer them solutions to their hurdles and objections and more or less do their job for them we would h have completed with months of delay. All in all if I can rate Kellie with 10 out of 10 I would rate her as ONE million, not just 10. Rossen

Rossen · 25 July 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 29 July 2023

Hi Rossen. What a fabulous review - thank you. Kellie will be delighted that she made such a difference to you and we agree she is outstanding! Regards Kelly

5/5

Google

Great local agents. We saw a few properties in the Greenwich area with Conran and ended up buying one of them. Tamer, Nancie and the rest of the Conran team were very professional and responsive during the process. They helped us with many queries before and after the purchase of our new flat. Thanks team!

Xalara · 23 July 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Thank you for your kind review Xalara and congratulations on your new home! I have to agree that we have a great team in Greenwich, and it's lovely to hear that their efforts have such a positive impact. Regards Kelly

5/5

Google

We had a great experience buying our house with Conran, both Hulya and Asiah were super helpful and communicated with us every step of the way!

Anna · 22 July 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 29 July 2023

Hi Anna and thank you for your review. Hulya and Asiah are a great team and I am delighted to hear they looked after you throughout your purchase. Regards Kelly

5/5

Google

I was recently engaged with Conran Lee Estate Agents and received a stellar service from start to finish. They were highly professional, competent and transparent which really helped during the more tricky parts of the process, especially when it was outside of their remit or control. They've gone over and beyond- I will hopefully be working with them in future when it's time to move on :) Thanks to Jess, Ollie and the team!

Altima · 8 July 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 29 July 2023

What a fantastic review - thank you Altima. We look forward to working with you again. Regards Kelly

5/5

Google

Excellent service for both letting and sales, especially Tamer and Nancie. Would highly recommend!

Chris · 8 July 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Thanks for your review and recommendation Chris. I'm glad to hear that the service you received from our sales and lettings teams was excellent and we hope to be of assistance to you in the future. Regards Kelly

5/5

Google

Charlene was a pleasure to work with. The whole team were very professional and helpful in my house search and would highly recommend. Even when we came to change our minds after an offer was accepted due to our circumstances changing. They were very understanding and helpful. I hope to find our next home through conran! Thank you. Claire

Claire · 8 July 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Thank you for your kind review Claire. I'm glad our professionalism shone through. I hope we can be of help to you in the future - good luck with your search! Regards Kelly

5/5

Google

Queen at Lee office was lovely. Great service, quick to respond to calls / emails.

Emily · 29 June 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 29 July 2023

Thanks for your kind review, Emily. Queen will be delighted with the feedback, as we are with her great service! Regards Kelly

5/5

Google

Conran Estate Agent staff in Charlton were all kind and friendly. However, as there was some form of delays from the seller, Conran staff now in Blackheath, Queen J in particular was very pleasant, patient and understanding as she helped follow up the process which pushed my purchase all the way through until my completion. Now I am a very happy bunny and very grateful, hence would highly recommend. Mrs J Ekugum

Josephine · 29 June 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 29 July 2023

Hi Joseph. Thank you for your review. I am delighted that we overcome the delays you were experiencing and that Queen's efficiency got you over the finish line with your purchase. Wishing you lots of happiness in your new home. Regards Kelly

5/5

Google

We had a great experience working with Asiah at Conran over the past few months. She worked hard thoughout the process to make sure the long property chain didn't fall apart and we were always kept up to speed with the latest on all sides. Without Asiah our purchase would never have happened and we are incredibly grateful to her for making sure it worked out!

Frances · 29 June 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 29 July 2023

Hi Frances. What a lovely review, Asiah will be delighted that she made such a difference to your purchase. Wishing you lots of happiness in your new home. Regards Kelly

5/5

Google

We had an excellent experience with Conran in selling our house. From the initial discussions with Michael, to listing the house, through to managing the viewings, the service has been very professional. Asiah has been excellent - she kept us informed throughout, was very quick to respond to queries and always with a smile. We would highly recommend Conran if you are looking to sell.

Nahid · 29 June 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 29 July 2023

HI Nahid and thank you for your kind review. They are a great team at Charlton and I am pleased your selling experience with us was so positive. Regards Kelly

5/5

Google

We felt very well looked after, having Kellie and the team at Conran support us as we bought our first property. We were continually updated and Kellie in particular was happy to answer any questions we had, allowing us to feel we were in good hands. Everything was transparent, nothing was hidden from us, and Kellie kept us informed when often the solicitors couldn't (or wouldn't). She made sure we weren't ripped off and we were very happy with the final negotiated price! An excellent service, and I can't recommend highly enough.

Matt · 29 June 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 29 July 2023

Hi Matt, what a lovely review - Kellie will be thrilled. Buying your first property is both exciting and stressful so it's great to hear the team supported you through this. Enjoy your new home! Regards Kelly

4/5

Google

Fairly helpful!

Kit · 29 June 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Hi Kit. Thank you for taking the time to leave a review. I would really appreciate more feedback as to how we could have achieved 5* from you and a 'Very helpful' comment! It would be lovely to her from you. Regards Kelly

5/5

Google

Very positive experience, had viewings with Annie and she did very well keeping us updated with the whole process.

Tom · 29 June 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Dear Tom, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Many thanks to the team at Conran Greenwich for the hard work, timely responses and communication guiding us through the process. We are more than happy to recommend this agent.

Bob · 29 June 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Thank you for your 5* review Bob. Lovely to hear that you were so well looked after by the Greenwich team, and please do recommend us! Regards Kelly

1/5

Google

Absolutely terrible service by Wayne West Agreed to pay a holding deposit and shortly after I sent the money out, Wayne sent me a message saying that the landlord has changed his mind and considering another offer while still retaining my money. I tried to call him through my registered mobile number but Wayne did not pick up the phone followed by a text message "Just out on a viewing at the moment I'll call back when I'm in the office". Did not believe him and rang the office through another number but guess who? the same Mr. Wayne. The way he dealt with me and tried to retain the funds unfairly was literally fraudulent awful experience. I popped into the Charlton Office to speak to someone. luckliy a lady sorted the problem getting in touch with the guy. They finally refunded me.

Emre · 29 June 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Hi Emre, I am so sorry to read your 1-star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Regards Kelly

5/5

Google

I used Conran for my recent flat purchase in Greenwich and wouldn't hesitate to recommend them. It took a while, but we completed this week and Nancie and Tamer were great throughout. Thanks!

Catherine · 29 June 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Hi Catherine. Congratulations on your new apartment - I hope you're settling in well. Nancie and Tamer are a great team and I am delighted they supported you through your purchase. Regards Kelly

5/5

Google

Very good work and cooperation with the Conran Lee team. I particularly liked their video marketing as a strong tool to generate quality viewings. I appreciated their inputs in terms of pricing and so far the processing of the sale is going well. I would definitely recommend their service for sale or purchase of your next property

Pascal · 30 May 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 29 July 2023

A lovely review - thank you Pascal. I hope your sale continues to go well. Regards Kelly

5/5

Google

We have recently put our house on the market with Conrans and we are very pleased with the service we have received so far. Excellent communication from them and very professional. Rob,Jess and Queen have been extremely helpful and are very responsive to any questions we have had, making the process so far very smooth sailing. We look forward to continuing to work with them with the sale of our house.

Joe · 30 May 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 29 July 2023

Hi Joe. It's always lovely to hear from customers during their moving journey. I am delighted that the team at Lee are looking after you and wish you the best of luck with your sale. Regards Kelly

5/5

Google

I chose Conran to be my agents (house sale) as they are professional and knowledgeable. Oliver and his team are currently working on selling my property. So far, they have not only met, but exceeded my expectations. I can see they are working very hard and going the extra mile in helping with my sale and securing my next property. Communication is excellent and the team's advice has been invaluable. I am confident I chose the right agent and would highly recommend.

Louise · 30 May 2023 · Conran Estates London (42 Well Hall Road)

Agent replied · 29 July 2023

Thanks for your review, Louise. You're certainly in safe hands with the Lee team! Wishing the best of luck with your sale. Regards Kelly

5/5

Google

Conran estate agent is a very efficient and dedicated team. Always available to respond to queries; good customer support.

Gouessa · 30 May 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 29 July 2023

Thank you for your review Gouessa. Our teams are amazing and pride themselves on their customer service. If there are any areas you think we could improve, it would be extremely helpful to know these. Regards Kelly

5/5

Google

I had the pleasure to work with Kellie from Conran. She was very professional reliable and helpful throughout the process of buying a flat. I truly recommend it!

Agata · 30 May 2023 · Conran Estates London (46 Charlton Church Lane)

Agent replied · 29 July 2023

Thank you for your review Agata. We think Kellie is great too! Good luck in your new home. Regards Kelly

5/5

Google

Rating only, no written review.

Andrico · 30 May 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Dear Andrico, Thank you for taking the time to rate your service with our Greenwhich office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Have been working with Conran Estate Agents for many years and have been very happy with their service focus and proactive approach.

Julio · 30 May 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Hi Julio. Thank you for taking the time to leave a review and for your continued custom. I am delighted to hear that you have been happy with our service over the years and hope we can continue to work with you. Regards Kelly

5/5

Google

Tamer was fantastic throughout the entire process - liaising between myself and the seller to get a complex leasehold transaction over the line, and pushing where necessary. Would definitely recommend.

Sophie · 30 May 2023 · Conran Estates London (221 Greenwich High Road)

Agent replied · 29 July 2023

Hi Sophie and thank you for your kind review; Tamer will be delighted! Wising you all the best in your new home. Regards Kelly

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Conran Estates

Which Conran Estates office has the most reviews?

London (221 Greenwich High Road) has the most, with 583 reviews rated 4.8 out of 5, followed by London (46 Charlton Church Lane) with 332.

Where are the Conran Estates offices?

The three Conran Estates offices, by town:

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum; Conran Estates, London won Gold; Conran Estates, London won Gold.

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