Trusted Agent profile

Colubrid estate agents in Stanford-Le-Hope and Chelmsford

4.7

★★★★★ Excellent

424 reviews across 2 offices and 2 platforms

Colubrid has two offices, in Stanford-Le-Hope and Chelmsford. Together they have 424 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

386

Reviews on Google

All 2 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

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Our offices

Colubrid's two offices, most reviewed first. Each has its own page.

Latest reviews from every Colubrid office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Josh has keeps you in the loop of the sale of your property, between us made a decision very quickly on the price range being changed , this generated a buyer very quickly . Personally chose colubrid because they were in easy reach of my house rather than going into Chelmsford city centre & using chain estate agents ! Very pleased with how my sale has gone !

David · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi David, Thank you so much for leaving is such a detailed review and such positive comments. We wish you the best of luck and happiness in your new home. Many Thanks Colubrid Estate Agents

5/5

Google

Keely the customer relationship manager is an absolute credit to the company. I had problems with my sale with a different branch, but Keely built trust with me and went out of her way at her own personal expense to do everything she could to help me. She was in regular contact, sometimes outside of her working hours, because she genuinely cared and wanted to help. After having issues with another branch, Keely personally did the viewings on my house outside of her usual area, outside of her usual hours and at at her own travel cost. I can't thank Keely enough for her efforts, dedication, care and emotional support. She truly went above and beyond her role to try to rectify things that were not of her doing and was genuine throughout. Keely really shared the journey with me and understood the situation.

Nicola · 10 June 2023 · Colubrid Chelmsford

5/5

Google

Such lovely people to deal with! I made an enquiry via RightMove and Joshua called me back almost straight away, he answered my 8,000 questions with astounding patience and organised for Mark to come and meet me and value our home. He did so, was very very helpful and polite and pleasant to deal with. He also recommended a mortgage broker for us, who has also been wonderful to deal with. They keep in touch without harassing, are always on hand and I think they are just terrific. Highly recommended.

Emma · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Emma, Wow, what a lovely review! Thank you so much for taking the time to leave us your positive comments! We will pass your feedback onto both Joshua and Mark. Many Thanks Colubrid Estate Agents

5/5

Google

Absolutely stonking service from Colubrid who have made selling the house I was born in way easier, less painful than it might have been. From start to finish they’ve been helpful, professional and kind. Special mention to Keely Robins who metaphorically held my hand during what, for me, what a very emotional time. She explained the bits I didn’t understand and was very encouraging when I thought, wrongly, that it wasn’t going to go through. Thanks Team Colubrid!

Lainey · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Lainey! Thank you for leaving us such a positive review! We will pass your positive comments onto Keely. Many Thanks Colubrid Estate Agents

5/5

Google

We have been so happy with service and level of professionalism Colubrid provided. The staff have gone above and beyond to assist with the advertisement of our property. We found the feedback following viewings really helpful. If we reconsider putting another property on the market they will be our only consideration.

Bridge · 10 June 2023 · Colubrid Chelmsford

5/5

Google

Colubird Chelmsford have been so helpful and professional; and very convenient for me as they are located in Chelmer village. Having sold subject contract in just over 4 weeks I have been really happy with the service and have found all the staff very approachable and helpful. In particular Mark who did my valuation was very knowledgeable about the area and pricing. Finally Joshua who was so helpful and kept me updated all of the time. I would definitely recommend them, thank you all so much.

Pauline · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Pauline, Its very pleasing to ready your positive review and we are extremely happy that you have been happy with the service we have provided in relation to the sale of your home. We will pass your positive comments onto Joshua. Many Thanks Colubrid Estate Agents

5/5

Google

We have been recently looking at properties in Chelmsford. We got in touch with Colubrid Estate Agents and they are helping in finding the property based on our requirements. They have good collection of properties and also email any new properties that come into market. The team especially Joshua Morel has so much patience with us in booking viewings and giving right advice. The team is so easy to reach out and speak with. Thank you very much

Chaitanya · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Chaitanya, Thank you so much for leaving us such a lovely review. Many Thanks Colubrid Estate Agents

5/5

Google

I cannot express enough how impressed my wife and I were with the level of service and professionalism shown by Colubrid Estate agents. From the very first phone call through to negotiating the purchase of our dream property. Joshua Morel the branch manager was an absolute superstar. To us he is the The Rolls Royce of estate agents. You cant go wrong with these guys.

Jason · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Jason, Wow, this is an excellent review to read, thank you so much for your kind words! We will pass your feedback onto Joshua, he will be over the moon with your comments. Many Thanks Colubrid Estate Agents

5/5

Google

An outstanding company that has proved what is a good estate agent. Joshua had exceed my expectations from day one accepting my requests and difficult chalenge. Excellent communication and feedback updates A very professional team and honest company . Highly recommended.

Ana · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Ana, Thank you for leaving us this glowing review! We will pass your positive comments onto Joshua. Many Thanks Colubrid Estate Agents

4/5

Google

Very good professional service from start to finish! Extra special thanks to Keeley Robbins and Charlotte (sales progression) who kept me updated every step of the way. Keeley went above and beyond to make sure everything ran as smoothly as possible for us and made sure my queries were dealt with straight away! Thank you to all the team. It’s been a long 13 months but we got there eventually. Many thanks Jennifer and Russell

Jennifer · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Jennifer, Thank you so much for taking the time to post this review. We will pass your feedback onto the team. Many Thanks Colubrid Estate Agents

5/5

Google

I cannot fault the service we have received from Colubrid, with a particular thanks to Keely, Joshua and Mark. Everyone has been really friendly and gone above and beyond to help with our house sale. Everything was explained clearly to me at the valuation stage and the team were quick to arrange viewings for us. This was on Friday and by Monday afternoon we had accepted an offer! They have been prompt in sending out documents to get things moving and answer any questions I have straight away. I definitely recommend them, fantastic customer service.

Nicola · 10 June 2023 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Nicola, Thank you for leaving us this review. We are so happy that we were able to secure a buyer so quickly and at a great price! Many Thanks Colubrid Estate Agents

5/5

Google

Colubrid were brilliant in helping us secure the purchase of our house near Chelmsford. Helpful, informative and always available for our questions, everything has moved quickly. Thank you so much!! Our extra thanks to Joshua and Josh for all their help and support, really personable and super service. Thank you!! Highly recommend!!!

Emmakwall · 10 June 2023 · Colubrid Chelmsford

5/5

Google

A very helpful and transparent service that got our house sold in no time at all. Mark was incredibly open and honest in his approach, which was what initially got us on board with Colubrid, and then Josh was always on hand to offer his help and support, answer our questions, and have a good laugh along the way! Definitely recommend this service to anybody considering selling their property, a proactive team with a range of skills and fantastic support.

Lewis · 10 June 2023 · Colubrid Chelmsford

5/5

Google

We we're first time buyers and Charlotte from the progressions team was great! She responded to all our emails in sufficient time and went the extra mile of ensuring our purchase completed. Charlotte had patience during what felt like a forever proccess. Despite the challenges we faced Charlotte always reassured us that she was there to help. We would defiantly recommend Colubrid to family and friends.

Neteru · 12 January 2023 · Colubrid Stanford-Le-Hope

Agent replied · 11 January 2025

Hi Nubian, Thank you for your kind words. We will pass your feedback onto Charlotte, she will be really happy to hear that you found her to be helpful. Many Thanks Colubrid Estate Agents

5/5

Google

Excellent service staff are friendly and polite would recommend this estate agent to anyone they are with you until your purchase of your new property.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 28 August 2022 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Mark, Thank you for your kind words. Many Thanks Colubrid

5/5

Google

I've recently been successful in selling my property through Colubrid. They were very quick in putting advertising on Rightmove and placing a board outside my property. Jake was very enthusiastic and engaging in getting as many viewers as possible to see my property. Joshua was brilliant in letting me know feedback and any offers being made. If I wasn’t dealing directly with Jake or Joshua there was always someone available within there team. Taylor and Maya would ensure I was happy with timings of bookings and would drop me an email to confirm. Can’t fault communication with Colubrid. Very quick process, successful and efficient. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Natalie · 28 August 2022 · Colubrid Chelmsford

Agent replied · 11 June 2024

Hi Natalie, Thank you for leaving us such a great review. We will pass your comments onto the team members you have specifically mentioned. Many Thanks Colubrid

5/5

Google

Very satisfied with Colubrid. Offer accepted on the same day and house completion was done within 5 to 6 weeks. Staff was very responsive and professional every time we contacted them and a little personal gift upon completion which is always a nice touch. Highly recommendPositiveResponsiveness, Professionalism

Jorge · 25 August 2022 · Colubrid Stanford-Le-Hope

Agent replied · 12 June 2024

Thank you for your kind review Jorge - we wish you all the happiness in your new home. Many Thanks Colubrid Estate Agents

5/5

Google

Excellent service at he Stanford le Hope branch. Jake was extremely accommodating and helpful. A viewing was sorted out immediately. Highly recommend.PositiveQuality, Professionalism

Elizabeth · 21 June 2022 · Colubrid Stanford-Le-Hope

Agent replied · 20 June 2024

Thank you for your recommendation. Greatly appreciated.

1/5

Google

Rating only, no written review.

Barry · 13 June 2022 · Colubrid Stanford-Le-Hope

Agent replied · 12 June 2024

Hi Barry, We are disappointed to read your 1* review of our company, particularly without an explanation as to why you only rate us as 1*. It is our belief that we have never had any dealings with a Barry Edwards and our system does not display any client of this name. Please could you contact the office on 01375 360031 to discuss your review, we would like to hear your feedback. Many Thanks Colubrid Estate Agents

5/5

Google

Rating only, no written review.

Irina · 13 June 2022 · Colubrid Stanford-Le-Hope

Agent replied · 12 June 2024

Hi Irina and Marin, Thank you for taking the time to leave us this postive review. I know you were dealing with my colleague Joshua this morning so will make him aware of your 5 star review of his service. Many Thanks Colubrid

5/5

Google

Rating only, no written review.

Megan · 13 June 2022 · Colubrid Stanford-Le-Hope

Agent replied · 12 June 2024

Hi Megan, Thank you for leaving us this 5* review. We wish you every happiness in your new flat! Many Thanks Colubrid Estate Agents

5/5

Google

Fantastic service

Genevieve · 13 June 2022 · Colubrid Stanford-Le-Hope

Agent replied · 12 June 2024

Hi Genevieve, Thank you so much for this 5* review. Many Thanks Colubrid Estate Agents

5/5

Google

Super helpful and really quick to respond. The turnaround was at a rapid speed

Jack · 13 June 2022 · Colubrid Stanford-Le-Hope

Agent replied · 12 June 2024

Hi Jack, Thank you for taking the time to leave us this review. Many Thanks Colubrid Estate Agents

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Colubrid

Which Colubrid office has the most reviews?

Stanford-Le-Hope has the most, with 301 reviews rated 4.7 out of 5, followed by Chelmsford with 160.

Where are the Colubrid offices?

The two Colubrid offices, by town:

  • Chelmsford: 16 Village Square, Chelmer Village, Chelmsford, CM2 6RF
  • Stanford-Le-Hope: 17 Kings Parade, King Street, Stanford-Le-Hope, SS17 0HR

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