Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would definitely recommend using Colubrid Estate Agents. They are extremely responsive and efficient and made my home buying process as a first time buyer a seamless experience. Joshua Morel was friendly and was available to answer any questions where needed within a timely manner. They were accommodating and made themselves available to view the property within a few hours. I also went with their solicitor recommendation, as they mentioned it would mean the solicitor process would be more efficient. I am glad I decided to proceed with their solicitor recommendation as they were cooperative and even managed to exchange in two months. If I would need to sell my property in the future I no doubt would be using colubrid for their services. Thank you to Joshua and the rest of the team for their friendliness and professionalism.
Mechell · 28 July 2024 · Colubrid Chelmsford
★★★★★ 5/5
GoogleI cannot fault this company. After trying a couple of the well known established estate agents in our area and getting a very poor service we noticed several of the Colubrid boards going up. We had far more assistance and viewings than the other estate agents put together. The whole team on Chelmer Village are fantastic, I have to say every time I have contacted Joshua he has responded immediately and has sorted my issues without delay. Excellent service!
Nicholas · 28 July 2024 · Colubrid Chelmsford
★★★★★ 5/5
GoogleI had to have two valuations for probate, when Josh came to my mum and dads house he answered all my questions and was very professional, I knew then I was going to choose Colubrid, within a couple of days we had viewings, Josh and his team always kept me informed, we had two offers within 4 weeks.
I would definitely recommend Josh and his Team and want to say a big Thank you.
Jackie · 27 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleRating only, no written review.
Sonata · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleRating only, no written review.
David · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleRating only, no written review.
Agnieszka · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleRating only, no written review.
Jolanta · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleBrilliant
Good and helpful people
I will definitely recommend this agency
Mehedi · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleInformative advice on what to do and kept me up to date regularly. Friendly customer service and if contacted, they do return your calls.
Kelsey · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleGreat experience with these agents. They are open and honest and pass messages on directly to the seller.
Chris · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 1/5
GoogleWe literally got done over by this agency. Yes our mortgage application was taking longer than usual (this things happen) but lack of communication costed us what we thought was our dream home.
Ruth · 25 July 2024 · Colubrid Stanford-Le-Hope
Agent replied · 24 August 2024
Hi Ruth,
We are extremely disappointed to read your 1* review when we pride ourselves on the service we provide to our clients and hopefully the vast majority of 5* reviews we have on this page are testament to that.
But seeing as you have decided to make this very false review public, we do feel the need to respond with the facts.
You placed an offer on a property we were marketing, this offer was accepted in April 2024 and the property you were purchasing was removed from the market for you to buy. Unfortunately, 3 months later you still did not have your mortgage offer for the property. Therefore, the seller of the property decided to sell the property to another buyer through a different Estate Agent (not through us).
This was completely out of our control as it wasn’t through us, and your comment to say "we literally got done over by this agency" is completely false and uncalled for. I struggle to understand how you have been “done over” by us? It wasn’t us who sold the property to a different buyer. We were loyal to you with the purchase so although we can understand your frustration we feel it is being directed at the wrong people.
In addition to this, if your purchase had been proceeding at the rate in which it should have, the owner would not of sold the house to a different buyer.
As much as you are frustrated and disappointed, I can assure you that we are equally frustrated and disappointed as the months of hard work we have put into this sale, along with the loyalty we showed you as a buyer has ultimately ended with us losing a sale.
We hope once you have considered all of the above that you will consider removing this review as we have done absolutely nothing wrong and the fact that you have lost out on the property is genuinely no fault of ours.
We wish you the best of luck moving forward.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleBig thank you to Andrew & his team, selling two of our family homes with ease & limited stress. The team have remained professional at all times and been a pleasure to work with.
Would highly recommend!
Ami · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleCame across Josh at Colubrid estate agents when we bought our current house. Was impressed how professional they all were and how they kept us informed on the progress. Decided to use Josh to sell a rental flat. Sold it the day it was marketed. Could not have been happier. Will definitely use them again. Highly recommended.
Antony · 25 July 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleColubrid have been fantastic from the start. Joshua & Tony are always happy to help. Great communication, friendly, professional and overall great service. Highly recommend.
Helena · 28 June 2024 · Colubrid Chelmsford
★★★★★ 5/5
GoogleI have just purchased my house through Colubrid, I was happy with the service provided. They always responded to my enquiries (towards the end there were a lot) they worked to push the sale through smoothly and as quickly as poss. All very approachable and helpful.
Karen · 15 June 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleWe would like to say how helpful Colubrid and particularly Tony for the excellent service they gave to us in our search for a new home. Not only did they arrange at short notice (one day ) for 6 viewings the following day. Tony is vey passionate about his work and listens carefully to what are needs are. Is very communicative and you are confident the team are trying their best for you.
Ruth · 4 June 2024 · Colubrid Chelmsford
★★★★★ 5/5
GoogleAndrew and Josh were very helpful throughout process of selling our house, Andrew helped answer any questions we had very quickly and we managed to sell within a couple of weeks. Thank you!
Emma · 22 May 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleVery efficient and polite
Peter · 13 May 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleAll of the staff have been great. Regular updates and check ins
Cjordan92 · 13 May 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleVery happy with the service received from start to finish.
Would highly recommend
Steven · 13 May 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleProfessional. Great customer service and communication.
Very happy with the service i received.
Julia · 13 May 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleOutstanding efforts by Josh Bennett! Keep doing what you are doing. Trusted and recomended agents.
Uroosa · 13 May 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleAbsolutely amazing professional service! Josh was amazing and communication was always quick. Thanks again, great smooth experience.
Mohammed · 13 May 2024 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleAmazing service, great communication from initial contact, all the way through. Josh and Bradley have both been a great help, thanks again
Hayley · 13 May 2024 · Colubrid Stanford-Le-Hope
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
