Trusted Agent profile

Clee Tompkinson and Francis estate agents in Swansea, Pontardawe, Neath and 5 more

4.5

★★★★★ Excellent

584 reviews across 9 offices and 3 platforms

Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 584 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

511

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

27

Reviews on Facebook

Business-wide

Trustpilot logo

46

Reviews on Trustpilot

Business-wide

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Our offices

Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 511 reviews on Google only. Show every review

5/5

Google

Fantastic friendly service and great communication from Ryan and Carol.

Mark · 13 June 2021 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Mark, your recommendation is greatly appreciated. We hope to work with you again in the future and hope your renovation is coming along swimmingly. Many thanks.

5/5

Google

I have used Clee for buying and selling lots of times now. They're helpful and make sure you get the best experience.

Lynn · 13 June 2021 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Hi Lynn, many thanks for your 5 star recommendation.

5/5

Google

Clee sold our property within a week of it going on the market. No one could foresee covid and lockdown soon after selling. It was an awful time for everyone. They kept us updated throughout these difficult times until we were able to actually move home. Yes I would recommend them.PositiveProfessionalism

Jan · 13 June 2021 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Thank you Jan, for leaving such a positive and informative review, its greatly appreciated. We wish you the best of luck with your new home.

5/5

Google

Just recently purchased a property from Clees I dealt with Carol from start to finish nothing was a problem. I found Carol very honest and totally professional throughout the sales process most impressive was keeping you informed I would throughly recommend Clees and in particular Carol

Paul · 13 June 2021 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Paul, a pleasure as always, many thanks for your kind review we look forward to working with you in the future.

5/5

Google

I've been a tenant with Clee for the last five years, Emma has always helpful and courteous to me and always helped if I ever had a problem. A very professional experience and lovely people xx

Michelle · 13 June 2021 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Hi Michelle - Many thank you for your lovely review and 5 star recommendation!

5/5

Google

Excellent service from Clee who I have trusted with my rental property for a number of years. Emma in particular has kept me informed of all important aspects of the tenancy and communicates with professionalism and speed! I would highly recommend Clee.PositiveProfessionalism

M · 13 June 2021 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Hi Michelle - it was an absolute pleasure managing your property for that time. We wish you the best of luck for the future and greatly appreciate your review and 5 start recommendation.

5/5

Google

Rating only, no written review.

John · 13 June 2021 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a 5 star review, we are very grateful John.

5/5

Google

Very professional with very helpful friendly staff

ADRIAN · 13 June 2021 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

We are very grateful for the 5 star review Adrian, we are pleased you were happy with the service you received.

3/5

Google

Cancelled our afternoon viewing as sale agreed in that morning ?

Michael · 13 June 2021 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you for your feedback. When we agree a sale we take our vendors instructions as to whether they want to continue with viewings, on this occasion they did not wish to continue with any further viewings.

5/5

Google

Fantastic service . Highly recommended. A lovely team and nothing was too much trouble . Kept me updated throughout sale . Would use them again definitely.

Julie · 13 June 2021 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you for your 5 star review Julie. We are pleased you were happy with the service and we would love to assist you again in the future.

5/5

Google

Fantastic service with several properties now both from a rental & selling perspective. The staff are all very professional, deliver a first class service that is fantastic throughout. They definitely make what could be a stressful experience very seamless and I would highly recommend!!PositiveResponsiveness, Quality, Professionalism, Value

Natasha` · 13 June 2021 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you Natasha for your great review, we are delighted you have been happy with the service provided.

5/5

Google

We recently bought a property from Clees and I would highly recommend, from the initial enquiry of viewing a different property which wasn’t right for us Chris ensured he knew what we were looking for and then came up with a cracker for us at the right price point. The after sales was 2nd to none Tracy was a diamond nothing was a bother for her and she always chased everything up even when there were issues she did her best to resolve them... and there were a few... if I was selling or buying another property they would be my first port of call and the gift at end of purchase was a nice touch... thanks to all the team at Clees Morriston

Andrew · 13 June 2021 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Andrew thank you so much for your 5 star review, it was truly our pleasure to assist you with your move and we hope you are very happy with your new home. The property is a perfect match for you and your lovely family.

5/5

Google

My partner and I have just bought our first property with Clee. From the viewing to the completion date Clee have been amazing, proactive & professional. We were originally let down by our individual broker, Clee recommended a broker who they work closely with who was AMAZING. The broker was able to get us the best deal & supported us so much when we were overwhelmed with all the processes. Clee kept us informed & updated at all times. We cannot thank the Morriston branch enough for making this process as stress-free as possible. We will be forever grateful - Thank you!

Ruby · 13 June 2021 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you so much for your 5 star review Ruby, it was our pleasure to assist you with your first purchase. We hope you are very happy in your new home.

5/5

Google

Very professional even during the difficulties of lockdown!

Matthew · 16 April 2021 · Clee Tompkinson and Francis Ystradgynlais

Agent replied · 12 June 2024

Thank you very much for your review it was a pleasure to assist you with your purchase.

5/5

Google

Fantastic service from all the staff especially, Ffion and Jan, even during a pandemic! They were very good at keeping us updated at every step of the process of purchasing our house! 10/10!

Melissa · 16 April 2021 · Clee Tompkinson and Francis Ystradgynlais

Agent replied · 12 June 2024

Thank you so much for your positive review, we are so happy to have been able to assist you.

5/5

Google

Rating only, no written review.

Sian · 11 October 2020 · Clee Tompkinson and Francis Llandeilo

Agent replied · 24 October 2024

Many thanks for your 5 star rating.

5/5

Google

We recently sold and purchased a property through Clee’s in Llandeilo, the 3 girls are friendly, efficient and accommodating, nothing was too much trouble for them,. They kept us up to date with all relevant correspondence from the vendors and solicitors, phoning if there was anything that needed immediate attention. We would highly recommend them from both a selling and buying perspective.

Margaret · 11 October 2020 · Clee Tompkinson and Francis Llandeilo

Agent replied · 24 October 2024

Thank you so much for your 5 star rating and kind words. It was a pleasure to assist you in selling and purchasing your new home. Call in if your passing, love from us girls at Clees

4/5

Google

Have rented my house out in Pontardawe now for a few years through Clee and always been great to deal with and willing to help with anything :) many thanksPositiveProfessionalism

Thomas · 27 August 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Thomas, thank you very much for your lovely review, Emma is a highly valued and experienced member of the lettings team. I will forward your kind words onto her.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Clee Tompkinson and Francis

Which Clee Tompkinson and Francis office has the most reviews?

Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.

Where are the Clee Tompkinson and Francis offices?

The nine Clee Tompkinson and Francis offices, by town:

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