5/5
GoogleCKB were very professional in helping us find a new flat! Jemma in particular was so friendly and efficient and we really felt looked after throughout the whole process!
Trusted Agent profile
CKB Estate Agents in London
★★★★★
613 reviews across 2 offices and 4 platforms
CKB Estate Agents has two offices, all in London. Together they have 613 reviews on four platforms, rated 4.4 out of 5 overall.
487
Reviews on Google
All 2 offices
12
Reviews on Facebook
All 2 offices
1
Reviews on Yell
All 2 offices
113
Reviews on Trustpilot
Business-wide
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Our offices
CKB Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every CKB Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMoved into a property through Jack at CKB. Great service and very helpful throughout, would definitely recommend!
5/5
GoogleI have been Overwhelmed by the Help given to by Jack at the Eltham Branch in finding a suitable rent for me. I feel he has gone beyond the scope to given me the best possible options in patience and help whilst I'm working a full time Job. I have found this type of Service really refreshing in such a difficult time. He has been Highly Professional while being Very Friendly and Polite. Without Question I would Recommend him and CKB Estate agents.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleUnprofessional and rude
5/5
GoogleJack is iconic 💪🏼 …
1/5
GoogleWorst estate agents EVER!!!!! Do not use
1/5
GoogleWorst estate agents I've ever dealt with
5/5
GoogleJemma Ryan was very helpful and professional.
5/5
GoogleExcellent customer service. Very professional, would highly recommend!
5/5
GoogleMy rep was very professional and worked fast, even outside hours, to help me secure the property I wanted. Many thanks!
5/5
GoogleVery good estate agent. I have been dealing with Jack and Jennifer who are very professional and they helped me all they way, untill completion.
5/5
GoogleHad an issue with our lock last week and Kelly was extremely quick at communicating and was over to solve the issue on very short notice. Very reliable
5/5
GoogleHad a great experience with Conor while trying to find a place to rent in Bromley. Was quick, efficient, professional and super easy to work with. Business owner, Kieran
3/5
GoogleBeen with them for about a month now and it's not been without its hickups. The experience has been alright. They're friendly mostly, but my main issue is to do with communication. Jack has always been pretty helpful.
5/5
GoogleIncredibly responsive and professional - would use again. House literally rented out in 24hrs. Jack in particular was great in selling the property to the new tenants and we received a strong market price. Would use again, Leon
5/5
GoogleKelly was always helpful and driven to get quick solution managing my appartment if issues came up. Overall very good professional relationship and tentant can be happy if she is management your proporty. Well done.
1/5
GoogleI rented a one-bed flat with my partner through CKB for a few months beginning of 2021. Although the staff were generally polite we were unreasonably treated by our landlord and CKB failed to show any understanding. We moved into the new-build property expecting to be able to set-up an internet connection however all providers stated we wouldn't be able to without doing lengthy and costly works. The landlord claimed the property could be connected but offered no proof or support and behaved aggressively when challenged although we were the ones stuck in the situation. CKB absolved themselves of any kind of responsibility and sided with the landlord. Having no access to the internet despite having to work from home (and ramping up costs using wi-fi dongles) we decided to move out. However, we had to pay a fee to end the contract (amounting to 1 months rent). So basically we got messed over, treated like problematic tenants and never received an apology.
5/5
GoogleJemma was out letting manager to the one of the property. She was prompt and very clear with all the queries we had at the initial days. Very friendly and soft spoken. She guided us right when we were in doubts. Later we have decided to rent the same property Michelle took over to our case. She was big help to support for all the paper works, she was transparent and cleared all the doubts we had and she made the process smooth till we moved in. So happy for these 2 wonder women. Who helped us to get the house we liked. The whole process has been very smooth and organised. Thanks to CKB team
5/5
GoogleFast / Reliable and Extremely helpful , I must say never had such Excellent customer service being a tenant. We been with CKB from October 2018. Never had a single problem with them. Kemal Bicer is always been very helpful and very Proffesional to us , we are very fortunate to have Kemal as our property manager.
5/5
TrustpilotMichelle was really helpful
Michelle was really helpful - quick letting and very quick at replies etc. great first renting experience so far. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about CKB Estate Agents
Which CKB Estate Agents office has the most reviews?
London (38 Well Hall Road) has the most, with 397 reviews rated 4.6 out of 5, followed by London (60 Sydenham Road) with 327.
Where are the CKB Estate Agents offices?
The two CKB Estate Agents offices, by town:
- London (38 Well Hall Road): 38 Well Hall Road, London, SE9 6SF
- London (60 Sydenham Road): 60 Sydenham Road, Sydenham, London, SE26 5QE
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