Trusted Agent profile
★★★★★
2,940 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,940 reviews on two platforms, rated 4.9 out of 5 overall.
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat storage facility
Great storage facility, clean and tidy, good prices. The staff at the Bicester store, Nigel and Leanne are so friendly and nothing is too much trouble. Would highly recommend. So much better than other storage companies we have used in the past.
5/5
TrustpilotGreat for Business use
Bicester has been great for the business has really helped us out when needed. Nigel and Leanne have even taken in my parcels and kept them secure until I next visit.
5/5
TrustpilotExcellent Service
Nigel and Leanne are always there when needed the prices were very competitive and the store is kept clean and tidy. Would recommend Cinch to any of my family and friends!
5/5
TrustpilotGreat overall experience!
I was shopping around and exploring options around my town and visited here, and I can’t fault it, the service was great, facilities and area was immaculate and 100% worth every penny, by far the best storage solution in my area, and best value for money! 10/10 recommend! Shoutout to Leanne as well for being professional and attentive during my visit!
5/5
TrustpilotHighly Recommend
I just want to shout out to Leanne and Nigel for showing me around and making it a lovely experience, everywhere was super clean and tidy and the price was really competitive, highly recommend!!!
5/5
GoogleI can’t recommend Cinch storage enough. Rob @ the Mitcham branch is fantastic. He’s gone over and above to make sure so get the best possible service.
5/5
GoogleI was marvellously looked after by staff called David and Rob. I just popped in to buy some cardboard boxes and was promptly greeted and in a marvellous way I ended up renting a storage unit because of this above-average service. I would like to thank both David and Rob for solving my problem. very satisfied thank you
4/5
GoogleRating only, no written review.
5/5
GoogleRecently hired out a unit from Cinch Storage in Brentwood. From the start the communication was fantastic and everything was explained to me in detail about finding the best unit size for me. Had a great 12 weeks discount which was a great help for me due to being on basic maternity pay. The staff are super friendly and helpful. Jake has always been great at answering my questions and responding in a quick and timely manner. I 100% recommend them as a place to store all your excess items, funiture or other possessions that you no longer have space for.
5/5
TrustpilotClean, Safe and Easy!
Excellent service! The structure is clean, and all around there is high-level security. Francesca is amazing, and she helped us a lot during the moving day, making everything smooth, easy, and speedy. Highly recommended!
5/5
TrustpilotThe whole process of arranging storage…
The whole process of arranging storage for an upcoming house move was made smooth,simple and stress free because of the friendly and helpful staff guiding me through the whole process!I would highly recommend them to anyone who asked!
5/5
TrustpilotEasy, effortless service which you need when moving
Nijole called ahead to make sure I could still make the moving in date, to assist with speeding up any documentation preparation that would be required. Very helpful to explain where everything was, how to use the equipment and most importantly that my access was working. :)
5/5
TrustpilotExcellent service
Excellent service. Very helpful & friendly staff. Would 100% recommend
5/5
TrustpilotI was helped by a young lady called…
I was helped by a young lady called Jamie.She made my first experience with self storage easy.
5/5
TrustpilotClean and secure storage
Very helpful and friendly staff. Lovely facility, clean and secure.
5/5
TrustpilotKindness and safety
Francesca has been amazing with us, super helpful and kind. The place is clean and safe...we are very pleased!
5/5
TrustpilotVery friendly and helpful staff & rates…
Very friendly and helpful staff & rates are as good or better than all the competition.Also a very new & clean facility
5/5
TrustpilotExcellent Service and Clean Units
I recently used Cinch Self Storage, and I couldn’t be happier with the experience. The units are exceptionally clean and spacious. Jamie,one of the staff members, went above and beyond to provide all the information I needed. Her kindness and helpfulness made the process stress-free. I highly recommend Cinch Self Storage!
5/5
TrustpilotJaymee and Fatima have both been very…
Jaymee and Fatima have both been very helpful since I’ve started renting here at cinch Enfield. There always smiling and ready to help.
5/5
TrustpilotThe pricing is competitive
Andrew and Paul are very helpful. The units are clean, the building well run and the pricing competitive. Would recommend.
5/5
TrustpilotStress free house move
We recently moved house a needed a unit to store items to make the move as easy as possible.The team at Newbury were really helpful. I liked the after hours access to my unit. This meant I could slowly fill the unit at my own pace after work and at weekends.The unit was clean, secure and easy to access.
Thanks for an amazing 5* review Adam! I'm happy we had the chance to provide a secure & safe storage place for your belongings.
5/5
TrustpilotNewbury Cinch
Amazing staff! Friendly and answered all the questions I needed. Made me a cup of tea which was truly needed after a whole day of moving! Will be recommending to anyone who needs storage in the future. 5 star customer service from the Newbury Team!
5/5
TrustpilotNewbury Cinch
Amazing staff! Friendly and answered all the questions I needed. Made me a cup of tea which was truly needed after a whole day of moving! Will be recommending to anyone who needs storage in the future. 5 star customer service from the Newbury Team!
5/5
TrustpilotVery friendly and helpful staff
The team at Cinch in Newbury were amazingly helpful and I would highly recommend using them.
Hi Dave,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
The six Cinch Self Storage offices, by town:
