5/5
TrustpilotReally helpful and secure
Really helpful guys on the front desk and not had any issues in the two years I needed the locker.
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,940 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,940 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,893 reviews · 250 on Google (4.9)96 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,856 reviews · 216 on Google (4.9)76 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,799 reviews · 236 on Google (4.9)90 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,798 reviews · 157 on Google (4.9)89 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,779 reviews · 223 on Google (4.9)108 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,764 reviews · 134 on Google (4.8)71 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotChippenham
Help me out, when i needed storage in a hurry.Andrew was friendly and explained my options.On the day i moved in Paul help with some of the larger items i had. Would use them again. If or when i need them.
5/5
TrustpilotChippenham
Andrew & Paul are very friendly and helpful. From the first phone call, to moving into my room. Very clean, secure facility. Would recommend to friends and family.
5/5
TrustpilotChippenham
Storage made easy - Andrew & Paul alway greet me with a smile and nothing is ever too much
Agent replied · 10 June 2024
Hi Amanda, Thank you so much for 5* review. We take real pride in providing a helpful and convenient service, so we are delighted with your feedback. Best Wishes, Cinch Storage
5/5
TrustpilotChippenham
Been with Cinch a couple of years now and had nothing but good service from mainly Andrew but all those who have worked there.
5/5
TrustpilotCinch Bicester were fantastic
Cinch Bicester were fantastic, they were so nice and helpful when we moved in. We didn't know how long we needed the unit and they didn't mind, they were completely flexible with us. When we moved out we had a problem with our movers and Leanne went above and beyond to be accommodating, to help us out and make it a more pleasant experience. She really didn't have to, it was inconvenient for her. We're so grateful to her. The whole team is lovely!
5/5
TrustpilotReally good
Was really handy for storage, staff were really nice and very understanding. Service was great. Everything was easy. Would definitely use again and definitely recommend
5/5
TrustpilotHi there I'm very happy with the…
Hi there I'm very happy with the service the prices are great the ladies Fatima and Jamie were both really lovely and very helpful and even made me a lovely cuppa tea so definitely will be recommending them to people in the future
5/5
TrustpilotChippenham Branch
Andrew and Paul were great, walked me through the whole process, really friendly and actually enjoyed the process!
5/5
TrustpilotChippenham
Really great customer service from Andrew, very knowledgeable and made the whole process very easy, thank you. Highly recommend!
5/5
TrustpilotChippenham
Great service from Andrew, 5 stars all round for Cinch
Agent replied · 12 June 2024
Hi Daniel,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent Customer Experience
Matthew provided excellent customer service from start to finish, which made the moving house process so much easier. There were last minute changes with logistics and so forth with our move, yet Matthew was super understanding and accommodating - he just took care of everything. I was very grateful. Thank you!
5/5
TrustpilotI am writing to express my utmost…
I am writing to express my utmost satisfaction with the exceptional service provided by Jayme at Cinch Storage. From the moment we began our move-in process, Jayme has been an invaluable asset, assisting us with every detail and ensuring a smooth transition. Jayme's professionalism and politeness have been evident in all our interactions. She is always courteous, approachable, and ready to lend a helping hand whenever needed. Whether it's answering our questions, resolving any issues we encounter, or providing assistance while we are on-site, Jayme consistently goes above and beyond to ensure our experience is positive.Her dedication and commitment to her role are truly commendable. Jayme exemplifies what it means to be a great team member, and her contributions significantly enhance the overall customer experience at Cinch Storage. We are incredibly grateful for her support and highly recommend her to anyone seeking reliable and exceptional service.Thank you, Jayme, for your outstanding assistance and unwavering dedication!
5/5
TrustpilotVery clean around the storage units and…
Very clean around the storage units and outstanding customer services from all of the staff are recommended to anybody.
5/5
TrustpilotChippenham
Good communication. Great follow up and warm welcome. I would definitely recommend Cinch.
5/5
TrustpilotPerfect storage facility
Perfect storage facility! Andrew and Paul at Chippenham Cinch storage made everything so easy. From opening an account to closing it after my move took place, just no hassle. Access was simple, adequate sized room and lift to all floors. Can’t fault the team at all. Thank you gentlemen.
5/5
GoogleFrazer helped us at Newmarket branch he was very helpful explained everything clearly was happy and polite would definitely recommend to others
5/5
GoogleAbsolutely incredible staff, super helpful in helping me organise my move to one of the offices on site. A huge thank you to Gosia, Frazer and Nijole for all their help and hard work! Fab team
5/5
GoogleGosia, Frazer and Nijole have been incredibly helpful and solved several of our issues with our house move. They have been lovely to deal with and have a great sense of humour really brightening up a stressful moving day
5/5
GoogleThe staff at Newmarket could not be more helpful or professional. The facility is immaculately clean and in first class condition. Perfect service with top of the line moving equipment. Highly recommended.
5/5
GoogleThe Staff at Cinch Storage Earlsfield in particular Francis were fantastic. I look forward to a long and mutually beneficial relationship
5/5
GoogleHad an excellent experience with Francis, made the process nice and easy to set up and get started with cinch storage.
5/5
TrustpilotI have used a few storage companies in…
I have used a few storage companies in the past but Cinch Bicester is the best. Clean , tidy and very secure with individually alarmed rooms. The staff Nigel and Leanne are really friendly and go the extra mile. The price was very good. 10/10.
5/5
TrustpilotWe use the Bicester store and have…
We use the Bicester store and have nothing but praise for Nigel and Leanne really approachable and helpful. Have used other storage before and Cinch is by far the best, well run , great security and competitively priced. Highly recommend .
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
