Trusted Agent profile
★★★★★
2,941 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,941 reviews on two platforms, rated 4.9 out of 5 overall.
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotCinch Self-Storage in Chippenham, Wiltshire
Moved up from Hampshire to Wiltshire and needed to find a storage place near to Corsham. Went with Cinch self-storage in Chippenham. Dealt with Andrew (manager) and he was extremely helpful throughout the whole period that we had our stuff stored there. Would highly recommend these guys if you live in the local area or are moving up this way.
5/5
TrustpilotI had a great experience with Cinch…
I had a great experience with Cinch Storage in Woking.Great, helpful and friendly service. The team- Craig, Francesca and Elton were always amazing at meeting my requirements and needs. Highly recommend Cinch Storage in Woking.
5/5
Trustpilotthe team provided me with a very…
I shopped around, as many consumers do and the team provided me with a very competitive price and the low price was matched with an excellent level of service throughout my time using their facilities.Mark and Lisa were always on hand to assist with any queries, and swiftly rectified a small issue in the first week.I wouldn’t hesitate to recommend the storage company to anyone, be it long term or short term.
5/5
TrustpilotExcellent in every way
The service was clear, efficient, adaptable and friendly.
5/5
GoogleGreat personnel and facilities easily booked at right price. Dylan & Francis perfect
5/5
TrustpilotUncomplicated process with great…
Uncomplicated process with great customer service at great rate
5/5
TrustpilotBeen with cinch Newbury since…
Been with cinch Newbury since downsizing house had unit for 1.5 years just emptied it every time I visited staff are always so helpful polite and always helped answer any questions was painless and very easy would definitely recommend and thanks to Pete and drew who were so helpful and professional 👍
Hi Laura,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotSecond time I have used Cinch…
Second time I have used Cinch Newmarket. Both times I dealt with Gosia who is beyond helpful ( the whole reception team are) . They’re very competitive with pricing and will offer you the best size unit for your duration . The unit is easy to access and incredibly clean & secure . For me , they will always be my first call if I need storage again . Thanks Cinch
5/5
GoogleI have used Cinch for 12 weeks now and have downgraded to a smaller unit as I am a poor judge of space and did not need as much room. Things I like about Cinch include : Good parking Trolleys at the door Individualised keypad entry CLEAN rooms. I hate spiders and haven’t been freaked out yet :) Clearly marked storage rooms. Well lit Super helpful staff (esp Mollie who is lovely) Storage essentials to buy - boxes, padlocks, wrapping etc. 7 days a week access. Excellent CCTV coverage Toilets and rest room. Highly recommended 👍
5/5
TrustpilotFantastic efficient and friendly…
Fantastic efficient and friendly service. Understood my needs and made sure I was not oversizing my unit. Excellent customer service and quick and easy to deal with.Highly recommended
5/5
TrustpilotI had an exceptional experience with…
I had an exceptional experience with Cinch, and I owe a huge thanks to Anita for her outstanding assistance. From start to finish, the process was smooth, efficient, and stress-free. Anita was not only knowledgeable but also incredibly patient, taking the time to address all my questions and concerns. Her dedication to providing top-notch service really stood out, making me feel valued as a customer. I highly recommend Cinch, especially if you're lucky enough to work with someone as professional and helpful
5/5
TrustpilotFlawless experience
Flawless customer experience. Andrew was fantastic from the first meeting and kindly sorted us out a storage locker when we were up against it, time-wise. I would HIGHLY recommend the Chippenham branch if you’re in need. Great service and excellent facilities.
5/5
TrustpilotChippenham
Cinch has been great, fits all my needs as a business and Andrew always goes above and beyond for us. Highly recommend as a business
4/5
TrustpilotEasy to set up account
Easy to set up account, very helpful.
5/5
TrustpilotJust completed my three month…
Just completed my three month introduction period. Can highly recommend Cinch. Facilities excellent, good opening hours especially as out of hours. Is 6am to 11pn. Amazing and helpful staff as well with Hafijur, Mollie and Aaron always on hand to assist.Dave Pearce
5/5
TrustpilotProfessional
Had an excellent experience with Cinch. Emails responded to quickly. Jason was really helpful.
5/5
GoogleVery happy with my overall experience, I dealt with Dylan and Francis who were extremely helpful and accommodating. I would certainly recommend the Earlsfield storage facility.
5/5
TrustpilotGood place to store stuff very friendly…
Good place to store stuff very friendly staff, easy access, would use again
Hi Chris, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
GoogleReally friendly staff, had to locate a work colleagues storage unit, staff were extremely helpful made the visit so much easier thanks
5/5
TrustpilotStorage
Excellent service provided by Hafijur and Aaron. Very good prices for your storages needs
5/5
GoogleAbbas was so helpful and lovely! His customer service is top notch! He really made the experience so seamless for us. We came in after getting a quote over the phone with him and once we saw the unit we decided to go for it! The space is perfect for us and what we need. He made the sign up process be so easy and helped us get access to our unit the same day! Amazing!!!!
5/5
TrustpilotJason was very helpful with setting up…
Jason was very helpful with setting up a Storage Unit Contract and would recommend Cinch
5/5
TrustpilotGreat friendly service
Couldn't fault the service just received from Jason at Leighton buzzard cinch! First time visiting and securing a space, Jason was very professional and showed me the whole process, made me feel welcome and comfortable and answered all my queries. Thank you for making it such an easy and enjoyable experience
5/5
GoogleRating only, no written review.
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Brentwood has the most, with 1,894 reviews rated 4.9 out of 5, followed by Newmarket with 1,857.
The six Cinch Self Storage offices, by town:
