5/5
GoogleRob is great!
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,941 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,941 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,893 reviews · 250 on Google (4.9)96 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,856 reviews · 216 on Google (4.9)76 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,799 reviews · 236 on Google (4.9)90 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,799 reviews · 157 on Google (4.9)90 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,779 reviews · 223 on Google (4.9)108 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,764 reviews · 134 on Google (4.8)71 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI received excellent, friendly and professional service from David. From the moment I walked into reception I felt safe and welcomed. David was transparent and clear about what Cinch could offer me and recommended the perfect size storage unit for my belongings, which also matched what I could afford. I can't recommend Cinch enough (particularly the Mitcham branch). Thank you David for making the whole process so positive, quick and easy.
5/5
GoogleRating only, no written review.
5/5
TrustpilotThis company is absolutely professional…
This company is absolutely professional kind courteous & cheep ...if your looking for a professional outfit & your belongings safe this is the company 5 star experience
5/5
GoogleI have been with Cinch store since they took over the Letchworth (as it was called previously, Secure Store). As always, you're a little bit sceptical when another company takes over your account. They have improved the facility/security immensely and I find the ladies on the desk so helpful in particular, Molly. My unit is easily accessible and they offer very good rates. would 100% recommend Cinch storage (Letchworth) to anyone, in fact I have plenty of times :o)
5/5
TrustpilotCan certainly recommend using Cinch…
Can certainly recommend using Cinch Chippenham, an extremely safe, clean and easy to use facility. But the main thing is the fantastic customer service, Andrew the store manager is a delightful chap. His onboarding process left us feeling confident we’d made the right choice and he’s extremely welcoming and a delight to talk to. The pricing strategy is really clear and easy to understand. Overall a delight
5/5
TrustpilotVery kindly and nice
5/5
TrustpilotSafe storage helpful staff
Had to put all my stuff in storage due to having building work done. Popped in with the wife to talk to Jason to take a look around and see what size we would need. He was really helpful and gave us all the information we needed to know, anyway to cut a long story short 6 months on we are ready to vacate as our building work is finished, throughout the 6 months Jason and Matt have always been helpful. I never worried once about my stuff as security was brilliant if I needed to store anything else l wouldn’t hesitate to go back to these guys.
5/5
GoogleGreat customer service, highly recommended facility.
5/5
GoogleYousef was brilliant and made this whole experience easy, even when we changed our minds again and again, he was kind an attentive to our needs. plus the prices are competitive!
5/5
GoogleI’ve been to Cinch storage this morning which was my first visit. Staff member Godwin and Yousef are very pleasant and nice. Helped me with all the ways they could. I highly recommend Cinch service.
5/5
GoogleI highly recommend Cinch self storage .The team is very professional and helpful. The flagging experience is very accurate .Godwin,Harriet,Abbas &Youseff are very professional workers helped me through ,guided me through the steps showed me how much they value the company to make sure the customer gets the service they have paid for.They went above and beyond so for anyone who visits Cinch self storage these guys will be there to support you all the way 10/10 service .Extremely clean stronge ,good package plans that can accommodate you.Will definitely be coming back to do more storage.
5/5
TrustpilotBest Service from Staff at Brentwood Branch.
Graham and Jake at the Brentwood branch have been so supportive the best customer service by far.I needed a storage unit and had found Cinch at the Brentwood branch and I then arranged to meet with Graham where he kindly walked me through all the units available with sizes and prices. After deciding I went with the 100sq foot unit and week later I needed to upgrade to a bigger unit, and both Graham and Jake were very accommodating when I explained my situation and they both showed me bigger units and I was able to choose what I needed and everything was done straight away.Service from both Graham and Jake was 100% and I would highly recommend Cinch Self Storage Brentwood. Would definitely use Cinch Self Storage again.
5/5
TrustpilotGreat customer service
Great customer service, friendly, helpful and approachable. Recommend using Cinch.
5/5
TrustpilotVery helpful staff
Very helpful staff, excellent facility at Newbury, value for money.
5/5
GoogleGreat service from Nijole, really helpful and informative
5/5
GoogleBrilliant service by Frazer!! Very informative, attentive couldn’t help us enough!
5/5
GoogleFor the second time I was looked after so friendly and competent Nijole. Super job ... more than 5 stars, thank you very much!
5/5
GoogleChanging my storage from Peterborough and the assistance provided by Frazer was outstanding. Knowledgeable, professional and personable, Fraser couldn’t be more helpful.
5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Cinch. The discount was much appreciated and Matthew was very helpful and friendly - he explained the process clearly, showed us round the storage unit and was very understanding of our situation. We would highly recommend!
5/5
GoogleExcellent, easy to use service and extremely helpful staff.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat experience with the Cinch team! A**
5/5
GoogleDaniel & jake were really helpful!
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Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
